Wagepoint vs Toast Payroll

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Our analysts compared Wagepoint vs Toast Payroll based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Toast Payroll Software Tool

Product Basics

Wagepoint is a comprehensive payroll software designed to streamline the payroll process for small to medium-sized businesses. This software is particularly well-suited for business owners who seek an efficient, user-friendly solution for managing payroll tasks, including the calculation of wages, tax withholdings, and the distribution of employee pay. One of the key benefits of Wagepoint is its ability to automate many of the tedious aspects of payroll, which can save businesses considerable time and reduce the risk of errors. Among its popular features are direct deposit payments, tax filing assistance, and detailed payroll reports, which collectively enhance the payroll management experience. When compared to similar products, users often highlight Wagepoint's simplicity, reliability, and excellent customer support. Pricing for Wagepoint is typically structured on a per payroll basis, with costs varying depending on the number of employees and the frequency of payroll runs, making it a flexible option for businesses with varying payroll needs.

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Toast Payroll is a cloud-based solution that helps businesses streamline payroll operations and facilitate efficient workforce management. It offers dynamic functionalities like tax compliant updates, employee profiles, time tracking, wage calculations, digital onboarding, automated tip distribution and more.

The product helps users manage workload with the help of timesheets, calculation tools, computation options, regulatory compliance and other business-specific benefits. It offers prompt customer support channels, a self-service platform that helps employees enroll for programs and benefits and real-time information syncs to the company POS to reduce manual operations.
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Product Insights

  • Improves Communication: It takes fewer conversations to access important tax info. Users can download W2s, 1099s, pay stubs and other forms.
  • Saves Time: Accounting, administrative and executive staff can get information from one source rather than tracking down data from individual spreadsheets.
  • Provides Peace of Mind: It can automatically calculate and send taxes to keep up with local and federal regulations.
  • Fewer Late Fees: The fully automated processes can cut down on fines, reconciliations and other penalties.
  • Less Administrative Work: It lets executive, administrative or accounting staff skip menial data entry. This allows for more time to analyze overall company trends.
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  • Time Savings: Automate payroll calculations and tax filings, freeing up valuable hours for your HR team.
  • Accuracy: Minimize errors with precise, automated calculations, reducing the risk of costly mistakes.
  • Compliance: Stay up-to-date with ever-changing labor laws and tax regulations, ensuring your business remains compliant.
  • Employee Self-Service: Empower employees to access their pay stubs, tax forms, and personal information through a user-friendly portal.
  • Integration: Seamlessly connect with other Toast products and third-party applications, creating a unified system for your business operations.
  • Scalability: Easily manage payroll for a growing workforce, whether you have a small team or multiple locations.
  • Cost Efficiency: Reduce administrative overhead and potential penalties from payroll errors, leading to significant cost savings.
  • Data Security: Protect sensitive employee information with robust security measures and encryption protocols.
  • Real-Time Reporting: Access detailed payroll reports and analytics to make informed business decisions quickly.
  • Employee Satisfaction: Improve employee morale by ensuring timely and accurate paychecks, fostering a positive workplace environment.
  • Customizability: Tailor payroll settings to fit the unique needs of your business, from pay schedules to benefit deductions.
  • Support: Benefit from dedicated customer support to resolve any payroll issues promptly and efficiently.
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  • Payroll Capabilities: It can pay multiple groups simultaneously, including salaried, hourly or contracted workers. Users can add multiple pay groups for multiple schedules. It also calculates the gross-to-net amount when given the gross pay.
  • Mobile App: Employers and employees can conduct transactions, answer messages and more through the mobile app.
  • Auto-Approve: Pre-established payments are auto-approved. This can calculate taxes, workers’ compensation and more.
  • Security: It’s hosted through the Amazon Web Services cloud and supports international expansion. The connection is secure with a 256-bit SSL encryption.
  • Integrations: It integrates with accounting, HR and other team management solutions including QuickBooks, LessAccounting, T-Sheets, Slack, Deputy and more.
  • Direct Deposit: It can approve direct deposits four days prior to the pay date. Funds get deposited in the company’s bank account and debited to all employees and contractors.
  • Taxes: The platform can auto-calculate, pay and pull reports for the IRS. At the end of the year, it will populate info to W2s and 1099s and submit them by January 31st. Staff can then view and print the documents.
  • Deductions: It can automatically calculate the pay and tax ramifications for deductions on employee paychecks including 401K contributions, parking and health care.
  • New Hires: The solution reports new hires to the state directory, according to state and federal laws. It can automatically send the documents.
  • Other Income: It can add income and account for the tax ramifications such as commissions, bonuses, overtime/holiday pay or expenses.
  • Workers’ Compensation: It offers pay-as-you-go workers’ compensation called E-Comp. It has no deposit or down payment, and it bases premiums on the actual payment amounts rather than the estimated amount.
  • Attendance Tracker: Track is an add-on that tracks attendance. It's made by the same company and lets users clock-in and out, review and approve time, send reminders, track overtime and more. It gets transferred back to the main solution to calculate payment.
  • Time-Off Manager: Luna is an add-on made by the same company. Users can request time off, approve requests, look at a responsive calendar for upcoming employee vacation and more. This information is then ported to the main solution.
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  • POS integration: Sync employee data to the POS system and automate data entry. Check employee timesheets, track employee hours, record tips, monitor wages, onboard new employees and more without manual hassles. 
  • Law-Compliant Operations: Manage job rates, conform to new labor laws, handle payroll taxes and comply with state and federal laws. Meet minimum wage requirements using business protection tools to minimize non-compliance risks. Comply with state and national labor laws using robust tools and HR modules. 
  • Labor Management: Track work hours and add new time entries to manage employee activity. Review breaks, approve timesheets, calculate overtime and record paid leaves with the help of accurate time tracking tools. View open shifts and make accurate payments on a coherent platform. 
  • Online Functionalities: Create employee schedules, access in-depth reports for crucial business insights, manage enrolments and offer plans, simplify HR operations and more on a centralized, time-efficient payroll system. 
  • Self-Service: Allow employees to view and manage benefit plans, make changes, report payroll deductions and more with self-service options. 
  • Reporting: Review team performance, see top-performing employees, identify loopholes, optimize business operations and more using informative reports based on real-time data. Create customized reports and analyze employee performance, HR processes and business finances. 
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Product Ranking

#28

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#135

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User Sentiment Summary

Excellent User Sentiment 433 reviews
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93%
of users recommend this product

Wagepoint has a 'excellent' User Satisfaction Rating of 93% when considering 433 user reviews from 5 recognized software review sites.

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Awards

Wagepoint stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Easy to Use: Users praise Wagepoint for its intuitive design and ease of use, making payroll processing straightforward even for those without prior experience.
Excellent Customer Support: Users consistently highlight the exceptional customer support provided by Wagepoint, with knowledgeable and responsive representatives readily available to assist with any questions or issues.
Accurate and Reliable: Wagepoint is known for its accuracy in calculating payroll and taxes, providing peace of mind to businesses that their employees are being paid correctly.
Time-Saving: Wagepoint automates many payroll tasks, such as tax calculations and filings, freeing up valuable time for business owners and HR professionals.
Comprehensive Features: Wagepoint offers a wide range of features, including direct deposit, employee self-service, and reporting capabilities, catering to the diverse needs of businesses.
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Seamless Integration: Toast Payroll is tightly integrated with the Toast POS system, as well as scheduling software and tip management tools. This is particularly beneficial for restaurants already using the Toast ecosystem, as it streamlines operations and reduces the need for separate systems.
Automated Payroll: The software offers automation features that save time and reduce errors. For example, employee punches from the POS system can be synced directly to payroll, automating the process of calculating hours worked.
User-Friendly Design: Toast Payroll is designed with a user-friendly interface that is generally easy to navigate. The platform also offers ample training resources, making it easier for new users to get up to speed.
Restaurant-Specific Tools: Toast Payroll includes features specifically designed for the restaurant industry, such as tip management and scheduling tools. These features cater to the unique needs of restaurants, simplifying processes like tip allocation and shift management.
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Customer Support Challenges: Users have reported difficulties reaching customer support and receiving timely assistance for urgent payroll issues.
Software Glitches: Some users have experienced technical issues and software glitches that have disrupted their payroll processing.
Limited Features: Wagepoint may lack certain advanced payroll features that larger businesses or those with complex payroll needs require.
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High Cost: Toast Payroll's subscription fees are higher than many other payroll software options, and the lack of a free trial makes it difficult to assess its value before committing.
Customer Service Issues: Users frequently report long wait times and unhelpful interactions with Toast Payroll's customer support team, making it difficult to resolve issues promptly.
Compliance Concerns: Some users have reported that Toast Payroll's software does not comply with specific state payroll regulations, potentially leading to legal and financial headaches.
Technical Glitches: Users have encountered technical problems with Toast Payroll, including issues with tip management, payroll syncing, and inaccurate reports, which can disrupt operations and create extra work.
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Get ready to "wage" goodbye to payroll headaches: Wagepoint has been making waves in the payroll software scene, and user reviews from the past year paint a pretty clear picture of what it's all about. Wagepoint seems to hit the sweet spot for businesses of all sizes, but it particularly shines for those who value simplicity and friendly support. Users rave about how easy it is to set up and navigate, even for folks who aren't exactly tech-savvy. Features like employee profile management, time tracking, payroll reports, and direct deposit are all there, making it a one-stop shop for your payroll needs. Plus, their customer support team gets a gold star for being super responsive and helpful. However, no software is perfect, and Wagepoint does have a couple of drawbacks. Some users find the price tag a bit steep compared to other options out there. Additionally, while it does integrate with some accounting software, it might not play nicely with all the tools you're currently using. So, if you've got a complex tech stack, you'll want to double-check compatibility before diving in. What really sets Wagepoint apart is its focus on user-friendliness and top-notch support. It's like having a friendly payroll expert on call whenever you need them. This makes it a great fit for small businesses and startups that might not have a dedicated HR team. If you're looking for a payroll solution that's easy to use, reliable, and comes with a friendly face, Wagepoint is definitely worth checking out. Just remember, the software landscape is constantly evolving, so it's always a good idea to compare the latest offerings before making a decision.

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Is Toast Payroll the best thing since sliced bread, or does it leave a bad taste in your mouth? User reviews over the last year present a mixed bag. While Toast Payroll shines in its seamless integration with Toast POS, simplifying tasks like syncing employee punches and managing time off, it's not without its pitfalls. Users praise its user-friendly interface and efficiency, particularly those already familiar with Toast POS. This integration is a key differentiator, as one user notes, "I love that in this one app I can do everything that I need to do for human resources." However, several users report compliance issues, especially with California law, and hiccups with W2 processing. Customer service, unfortunately, emerges as a sore point. Unlike the integrated experience with Toast POS, support for Toast Payroll is handled separately, often leading to confusion and delays. One user laments, "Our service hasn't been great from their side....we wait longer than expected on items to happen or to even hear back from team members on certain things." Additionally, discrepancies between Toast POS and Toast Payroll, while seemingly counterintuitive given their close relationship, require meticulous attention to detail. Overall, Toast Payroll is a good fit for businesses already entrenched in the Toast ecosystem, especially those prioritizing ease of use and streamlined operations. However, businesses with intricate payroll needs or those operating in regions with stringent compliance regulations might find Toast Payroll's shortcomings difficult to swallow. For those businesses, exploring alternative solutions might be the best recipe for success.

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