AlphaStaff vs TriNet PEO

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Our analysts compared AlphaStaff vs TriNet PEO based on data from our 400+ point analysis of PEO Software, user reviews and our own crowdsourced data from our free software selection platform.

AlphaStaff Software Tool
TriNet PEO Software Tool

Product Basics

AlphaStaff offers a comprehensive software solution designed to streamline HR outsourcing tasks, including payroll management, benefits administration, compliance, and risk management. This platform is particularly well-suited for small to mid-sized businesses seeking to optimize their human resources functions without the overhead of an in-house HR department. The software's intuitive interface and robust feature set provide significant benefits, such as improved efficiency, reduced administrative burden, and enhanced compliance with regulatory requirements.

Popular features include automated payroll processing, employee self-service portals, and detailed reporting capabilities. Users often praise the platform for its ease of use and the quality of customer support. Compared to similar products, AlphaStaff is noted for its reliability and comprehensive service offerings, making it a preferred choice for businesses looking to outsource HR functions effectively.

Pricing details for AlphaStaff are not readily available, and it is recommended that users contact SelectHub for a customized pricing quote based on their specific needs. This ensures that businesses receive a tailored solution that fits their budget and requirements.

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TriNet is a payroll and full-service HR solution used by small and medium-sized businesses. Users have access to HR consulting, risk and compliance, benefits, payroll services and an employee and manager self-service portal.Some of its offerings include tax calculation, benefits management, insurance, risk mitigation, reporting, expense management and more.
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$80/Employee, Monthly
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Windows
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Linux
Android
Chromebook
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Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Cost Efficiency: By outsourcing HR tasks, companies can reduce overhead costs associated with maintaining an in-house HR department.
  • Compliance Assurance: AlphaStaff ensures adherence to ever-changing labor laws and regulations, minimizing legal risks and penalties.
  • Enhanced Focus: Allows businesses to concentrate on core activities by offloading administrative burdens related to HR management.
  • Scalability: Easily adjusts to the changing size and needs of your workforce, providing flexibility during growth or downsizing phases.
  • Expertise Access: Gain access to a team of HR professionals with specialized knowledge in various aspects of human resources.
  • Improved Employee Benefits: Offers competitive benefits packages that can attract and retain top talent, often at lower costs than individual plans.
  • Risk Management: Helps identify and mitigate potential HR-related risks, ensuring a safer and more compliant workplace.
  • Time Savings: Automates routine HR tasks, freeing up valuable time for strategic initiatives and employee engagement.
  • Data Security: Implements robust security measures to protect sensitive employee information from breaches and unauthorized access.
  • Employee Development: Provides tools and resources for training and development, fostering a culture of continuous improvement.
  • Streamlined Processes: Standardizes and optimizes HR processes, leading to increased efficiency and reduced errors.
  • Enhanced Reporting: Offers detailed analytics and reporting capabilities, enabling data-driven decision-making.
  • Employee Self-Service: Empowers employees with self-service portals for managing their own HR-related tasks, improving satisfaction and reducing administrative workload.
  • Recruitment Support: Assists in the recruitment process, from job postings to candidate screening, ensuring a better fit for your organization.
  • Performance Management: Facilitates performance reviews and goal setting, helping to align employee objectives with company goals.
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  • Time Saver: Save time and money spent doing tedious administrative tasks. Porting time tracking data directly into the system, accounting cuts down on time importing data. Let the HR consulting services offer suggestions and guidance so executives can expend energy wisely.
  • Greater Accuracy: Calculate taxes, hours, payroll, benefits, deductions and more. Cut down on errors made with a misplaced equation in an Excel or Google Sheets file. Give employees greater visibility into each paycheck to ensure mistakes are caught and fixed expediently.
  • Minimize Risk: Protect against costly errors in compliance, regulation or company policy with extensive risk management options. Follow tax laws, Affordable Care Act guidelines, unemployment or insurance claims and regulations for employee benefits. Let the HR consulting services double-check the work of in-house personnel to catch missed steps or industry-specific rules. Handle 401Ks, 5500 forms, COBRA administration, data tracking, preparing reports for audits, workers’ compensation and more.
  • Affordable Care Act: Use ACA tools such as an Applicable Large Employee calculator and auto-populated roots to keep an eye on deadline changes, determining the monthly full-time equivalent count, tracking employees and all other requirements.
  • Employment Practices: Cut down on the amount of combatted filed claims. Prepare HR for complicated cases with online reference libraries and best practices for disciplinary action, performance reviews, terminations and other procedures. Get employee handbooks, reference library, state-specific HR forms, law resources, Equal Employment Opportunity Commission best practices and other advice from the legal team.
  • Workers’ Compensation: Protect employees and the company with suitable insurance plans, pay-as-you-go billing, fraud prevention, quick claims handling, medical care and nurse advocacy. Get assessments by industry, analyze potential risks, monitor workplace safety guidelines, and leverage management training, training videos and ideas for bringing employees back to work.
  • More Accessible: Let employees manage their benefits within the company with a transparent self-service dashboard. Manage direct deposit, pay stub overviews, tax form printouts, compensation statements, insights into benefits, retirement benefits, mobile access to paychecks and benefits, time-off requests and paycheck history.
  • Taxes: Integrate with TurboTax and handle the creation and filing of W-2s. Handle administration for unemployment, payroll collection, claims and withholding and submitting local, state and federal taxes.
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  • Comprehensive Payroll Management: Automates payroll processing, tax filing, and compliance, ensuring accuracy and timeliness.
  • Employee Benefits Administration: Manages a wide range of employee benefits including health insurance, retirement plans, and wellness programs.
  • HR Compliance Support: Provides guidance on federal and state regulations, helping businesses stay compliant with labor laws.
  • Time and Attendance Tracking: Offers tools for tracking employee hours, managing leave requests, and ensuring accurate timekeeping.
  • Talent Acquisition Services: Assists in recruiting, screening, and onboarding new employees, streamlining the hiring process.
  • Performance Management: Facilitates employee evaluations, goal setting, and performance tracking to enhance productivity.
  • Risk Management Solutions: Includes workplace safety programs and workers' compensation insurance to mitigate risks.
  • Employee Self-Service Portal: Allows employees to access their payroll information, benefits, and personal data online.
  • Customizable Reporting: Generates detailed reports on various HR metrics, aiding in data-driven decision-making.
  • Training and Development Programs: Offers resources for employee training, skill development, and career advancement.
  • Dedicated Account Management: Provides personalized support with a dedicated account manager for tailored HR solutions.
  • Scalable Solutions: Adapts to the needs of businesses of different sizes, from small enterprises to large corporations.
  • Integrated Technology Platform: Combines various HR functions into a single, user-friendly interface for streamlined operations.
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  • Payroll Management: Manage payroll, taxes, hiring, direct deposit, visibility of pay stubs and W-2s, automated and estimated invoicing and more. Let employees view, modify or enroll in benefits, see tax forms and easily track PTO. Follow the entire employee lifecycle such as hiring, onboarding, promotion and offboarding.
  • Benefits:
    • Insurance: Manage insurance for employees, spouses and pets such as health insurance, retirement, critical accident and illness, auto and home insurance, commuter benefits, dental and vision. Use insurance partners like Aetna, Aflac, Blue Shield of California, Kaiser Permanente, Mass Mutual, MetLife, Transamerica and UnitedHealth Group.
    • Retirement: Manage 401(k) plans to attract top talent and handle the contributions, data management compliance testing, investing, loan process and more. Invest in a mix of active and passive funds from more than one company.
  • Company Size: Operates at different company sizes — five to 19 employees, 20 to 29 employees, 100 to 499 employees and 500 to over 1,000 workers.
  • Integrations: Use the open API and a few pre-configured integrations to coordinate with accounting software, general ledger systems, data productivity and more. Some of the integrations include BambooHR, Google Cloud, Microsoft, Netsuite, Okta, Sage Intacct and Xero.
  • Time and Attendance: Handle scheduling, overtime, project expenses, clocking in and out, PTO and time-off requests and more. Give supervisors a comprehensive overview of worker hours whenever they need it.
  • Reporting and Analytics: Provides insight into benefits, HR, payroll, expenses and more. Choose from premade reports and export them into CSV, Excel or PDF formats. See the highest costs, overtime, fees and figure out how to control them. Understand how the organization is growing, turnover rates, benchmarks and sort by function, location or role. Use template options like pre-formatted, flex and customized reports.
  • Compliance: Improve compliance with reporting for ACA standards, required forms and automatic submissions.
  • Manage Expenses: Monitor expenses and examine receipts, cash flow, mileage and other issues. Accessible from phones so employees can accurately report expenses from anywhere.
  • Other Services: Use software for different subjects and HR consulting services such as talent management, recruiting, performance reviews and a learning management system.
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Product Ranking

#10

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PEO Software

#20

among all
PEO Software

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User Sentiment Summary

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Great User Sentiment 1578 reviews
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85%
of users recommend this product

TriNet PEO has a 'great' User Satisfaction Rating of 85% when considering 1578 user reviews from 5 recognized software review sites.

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4.4 (14)
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4.1 (519)
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3.91 (35)
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4.3 (33)
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4.3 (977)

Synopsis of User Ratings and Reviews

Comprehensive HR Support: AlphaStaff provides a wide range of HR services, including payroll and tax administration, benefits administration, risk management, and compliance support. This makes it a one-stop shop for businesses without a dedicated HR department.
Flexible PEO Plans: AlphaStaff allows businesses to customize their PEO plans to meet their specific needs, making it a suitable option for both startups and franchises.
Robust Support: AlphaStaff offers strong customer support through a team of experts who are available via phone and email. The platform also features a dedicated Support tab for easy access to contact information.
Add-on Services: AlphaStaff goes beyond traditional HR services by offering unique add-ons, such as cybersecurity, to further support businesses.
User-Friendly Platform: Despite having a slightly outdated appearance, AlphaStaff's platform is designed to be user-friendly, making it easy for businesses to manage their HR tasks.
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Payroll Processing: A total of 95% of reviewers discussing the tool’s payroll processing were happy with the capabilities and felt it worked well.
Benefits Management: Over 90% of users who discussed the benefits felt it was worth the cost and were happy with the management and options it provided.
HR and PEO Services: Users were happy with the platform’s HR services as a Professional Employer Organization in over 90% of reviews that discussed it.
Small Businesses: People felt this system worked well for small businesses because of its ease-of-use and overall HR and payroll capabilities in more than 90% of reviews.
Open Enrollments: Over 80% of users felt that the solution made it easy to go through the open enrollment process.
Ease of Use: The UI was described as being intuitive and easy to navigate in more than 80% of cases.
Excellent Customer Service: Users were thrilled with their representatives and loved the customer service in over 80% of reviews who discussed this topic.
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Pricing Opacity: AlphaStaff lacks transparent online pricing, requiring businesses to engage in a consultation process to receive a quote. This can be inconvenient for budget planning and comparison shopping.
Dated Interface: While considered user-friendly, some reviews point out that AlphaStaff's platform has an outdated appearance. This might be a minor concern for some users who prioritize functionality over aesthetics.
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Consistent Rise in Prices: Nearly 80% of reviewers who mentioned price were unhappy with the annual jumps in cost, pricey insurance or simply felt it was too expensive overall.
Poor Phone Support: More than 70% of all reviews who mentioned contacting customer service by phone said it was slow and hard to get through to their representative.
Dated Look and Feel: While most like the UI, around 20% said the solution’s look was dated.
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Is AlphaStaff the alpha dog of HR outsourcing solutions? Recent user reviews suggest it's a top contender. Users rave about AlphaStaff's comprehensive suite of services, which covers everything from payroll and benefits administration to risk management and compliance. This one-stop-shop approach is particularly appealing to franchises and startups, allowing them to streamline HR operations and focus on growth. Unlike some competitors that force-feed bundled packages, AlphaStaff empowers businesses to pick and choose services, tailoring solutions to their unique needs. Clients also appreciate the dedicated support from assigned HR account managers, ensuring personalized attention and problem-solving. However, AlphaStaff isn't without its drawbacks. The lack of transparent pricing on their website is a common gripe, leaving potential customers in the dark about costs. While the software is generally considered user-friendly, some users find its interface a tad outdated. Despite these minor blemishes, the overwhelming sentiment is positive. Clients consistently highlight the professionalism and efficiency of the AlphaStaff team, emphasizing the time and resources saved by outsourcing their HR functions. The flexibility and breadth of services resonate strongly with franchises and life sciences companies, as evidenced by glowing testimonials from industry leaders. In a nutshell, AlphaStaff emerges as a robust HR outsourcing solution, best suited for businesses seeking a comprehensive suite of services, personalized support, and the flexibility to customize solutions. While the lack of upfront pricing transparency might give some pause, the overwhelmingly positive user feedback suggests AlphaStaff is a worthy contender in the HR outsourcing arena.

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TriNet is a payroll and HR processing software that also offers PEO services and has many excellent reviews from satisfied consumers. The core features of the system such as payroll processing, PTO, benefits management and 401(k) plans. Many also enjoyed the TriNet marketplace that offers discounts and sales for various services. They also had good relationships with their customer service representatives. All in all, many felt the system allowed them to provide good benefits to small companies that wouldn’t have access to them otherwise. The biggest complaint by far was about the price. Reviewers were unhappy with the overall price, described the structure as confusing or even “opaque,” didn’t like the annual jumps in the price for benefits and didn’t feel the company negotiated well enough with insurance companies. They also had trouble navigating the phone support and didn’t like the dated feeling of the UI. This solution is definitely best for small to medium-sized businesses, especially those looking for HR consulting in addition to payroll management.

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