Dutchie vs Epos Now

Last Updated:

Our analysts compared Dutchie vs Epos Now based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

Dutchie Software Tool

Product Basics

Dutchie offers a comprehensive software solution tailored for the cannabis industry, focusing on tasks like Cannabis POS (Point of Sale) management. This robust platform is ideal for dispensaries seeking streamlined operations, enhanced compliance, and improved customer experiences. Dutchie excels in providing real-time inventory tracking, seamless transaction processing, and detailed sales analytics, making it indispensable for businesses aiming to optimize their workflows and ensure regulatory adherence.

Key benefits include its user-friendly interface, which simplifies staff training and daily operations, and its integration capabilities with various third-party applications, enhancing overall efficiency. Popular features encompass advanced reporting tools, customer relationship management, and customizable loyalty programs, all designed to boost sales and customer retention.

In terms of pricing, Dutchie typically operates on a subscription model, with costs varying based on the size and specific needs of the dispensary. Users often highlight its reliability and ease of use, noting that it stands out in the crowded Cannabis POS market for its comprehensive feature set and excellent customer support.

read more...
Epos Now is a cloud-based point-of-sale (POS) system designed for retail and hospitality businesses. It streamlines operations with features like inventory management, multi-channel sales, and customizable dashboards. Its strengths lie in flexibility and affordability, making it ideal for startups and growing businesses. Users praise its ease of use, wide range of integrations, and reliable customer support. Compared to similar products, Epos Now shines in its app store, offering numerous add-ons to tailor the system to specific needs. However, some users report limitations in advanced reporting and scalability for larger businesses. Pricing starts at a low monthly fee per device, with additional costs for advanced features and integrations.

    Pros:
  • Easy for staff
  • Inventory control
  • Sales insights
  • App integrations
  • Flexible plans
    Cons:
  • Limited trial
  • Add-on costs
  • Support inconsistency
  • Limited customization
  • Hardware concerns
read more...
$500/Dispensary, Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
$39 Monthly
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Streamlined Operations: Dutchie integrates various functions like inventory management, sales tracking, and customer relationship management into a single platform, reducing the need for multiple software solutions.
  • Enhanced Compliance: The software ensures adherence to local and state regulations by automatically updating compliance requirements, minimizing the risk of legal issues.
  • Improved Customer Experience: With features like online ordering and real-time inventory updates, customers enjoy a seamless shopping experience, leading to higher satisfaction and loyalty.
  • Data-Driven Insights: Dutchie provides detailed analytics and reporting tools that help businesses make informed decisions based on sales trends, customer behavior, and inventory levels.
  • Increased Efficiency: Automating routine tasks such as sales transactions and inventory updates allows staff to focus on more strategic activities, boosting overall productivity.
  • Scalability: The platform is designed to grow with your business, easily accommodating additional locations, products, and customers without significant changes to the system.
  • Enhanced Security: Dutchie employs robust security measures to protect sensitive customer and business data, ensuring peace of mind for both operators and consumers.
  • Cost Savings: By consolidating multiple functions into one platform, businesses can reduce the costs associated with maintaining and training staff on different software systems.
  • Customizable Solutions: The software offers various customization options to meet the unique needs of different cannabis businesses, from dispensaries to delivery services.
  • 24/7 Support: Dutchie provides round-the-clock customer support, ensuring that any issues are promptly addressed, minimizing downtime and operational disruptions.
read more...
  • Simplified Operations: Streamline your workflow with intuitive sales processing, inventory management, and reporting tools, freeing up time and resources for what matters most.
  • Enhanced Insights: Gain valuable data-driven insights into your business performance. Track sales trends, identify top-selling items, and analyze customer behavior to make informed decisions.
  • Customer-Centric Focus: Delight your customers with faster service, flexible payment options, and loyalty programs. Build stronger relationships and keep them coming back for more.
  • Scalable Growth: Easily adapt your POS system to your evolving needs. Add new locations, integrate with online platforms, and manage multiple sales channels seamlessly.
  • Cost-Effective Solution: Choose from flexible pricing plans that fit your budget and scale with your business. Enjoy a low monthly fee with no hidden costs or long-term contracts.
  • Empowered Team: Equip your staff with user-friendly tools that boost efficiency and productivity. Improve accuracy, reduce errors, and ensure everyone is on the same page.
  • Mobile Accessibility: Access your POS system and key business data from anywhere, anytime. Manage your business on the go and stay connected even when you're not on site.
  • Secure and Reliable: Enjoy peace of mind knowing your data is safe with cloud-based storage and industry-leading security measures. Count on reliable performance and minimal downtime.
  • Adaptable and Customizable: Tailor Epos Now to your specific needs with a wide range of add-on apps and integrations. Create a POS system that works for you, not the other way around.
  • Ongoing Support: Benefit from helpful and responsive customer support. Get your questions answered, access training resources, and ensure you're getting the most out of your POS system.
read more...
  • Inventory Management: Real-time tracking of stock levels, automated reordering, and detailed reporting to ensure optimal inventory control.
  • Compliance Tools: Built-in compliance features that help dispensaries adhere to local and state regulations, including automated ID verification and purchase limits.
  • Customer Relationship Management (CRM): Tools for managing customer data, preferences, and purchase history to enhance personalized marketing efforts.
  • Online Ordering Integration: Seamless integration with e-commerce platforms to facilitate online orders, curbside pickups, and delivery services.
  • Sales Reporting and Analytics: Comprehensive sales reports and analytics to help businesses understand performance trends and make data-driven decisions.
  • Employee Management: Features for scheduling, time tracking, and performance monitoring to streamline workforce management.
  • Payment Processing: Secure and compliant payment solutions, including support for cashless transactions and various payment methods.
  • Customer Loyalty Programs: Customizable loyalty programs to reward repeat customers and encourage brand loyalty.
  • Marketing Tools: Integrated marketing tools for email campaigns, promotions, and customer engagement strategies.
  • Hardware Compatibility: Compatibility with a wide range of POS hardware, including barcode scanners, receipt printers, and cash drawers.
  • Multi-Location Support: Centralized management for businesses with multiple locations, ensuring consistent operations and reporting across all sites.
  • Data Security: Robust security measures to protect sensitive customer and business data, including encryption and secure access controls.
  • Customizable Interface: User-friendly and customizable interface to meet the specific needs and preferences of each dispensary.
  • 24/7 Customer Support: Round-the-clock customer support to assist with any issues or questions that may arise.
read more...
  • Contactless Dining: Facilitate a coherent ordering and dining experience with an online, ticket-based system. Access the menu, make customizations, add notes, place orders and make payments using QR codes or a URL. Use error-free business management tools to reduce wait times and boost operational efficiency. 
  • Inventory Management: Track business functions and optimize the supply chain using efficient inventory management tools. Centrally manage merchandise, fulfill orders, process payments, scan barcodes, set stock alerts and streamline operations for a time-saving, effortless experience. 
  • Reporting and Analytics: Get full visibility into transactional data, analyze individual product performance, understand business operations, access sales reports, track profits, view data forecasts and monitor employee performance to make informed decisions. 
  • Customer Relationship Management: Boost website engagement and drive customer loyalty by staying in the loop with customer information. Build marketing campaigns based on purchase history, buying patterns, total spending and website visits. Offer promos and discounts, send gift cards, create rewards and improve communication. 
  • Integrations: Leverage robust integrations with major platforms like Shopify and BigCommerce to improve business efficiency. Sync in-store and online inventory, automate recurring functionalities, process faster checkouts, consolidate services and more. Integrate loyalty programs, store promotions and reward schemes to deliver consistent customer service. 
read more...

Product Ranking

#11

among all
POS Software

#59

among all
POS Software

Find out who the leaders are

Analyst Rating Summary

we're gathering data
76
we're gathering data
50
we're gathering data
67
we're gathering data
80
Show More Show More

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Dutchie
Epos Now
+ Add Product + Add Product
Compliance And Security Customer And Loyalty Management Employee Management Inventory Management Items And Service Management Payment Transactions And Cash Management POS Hardware Reporting And Insights Sales And Marketing Management Store Management Types Of POS 50 67 80 93 100 63 78 88 68 63 74 0 25 50 75 100
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
50%
0%
50%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
40%
0%
60%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
80%
0%
20%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
89%
0%
11%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
100%
0%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
56%
11%
33%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
80%
0%
20%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
75%
0%
25%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
60%
0%
40%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
56%
0%
44%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
75%
0%
25%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
100%
0%
0%

User Sentiment Summary

Great User Sentiment 2 reviews
Good User Sentiment 596 reviews
80%
of users recommend this product

Dutchie has a 'great' User Satisfaction Rating of 80% when considering 2 user reviews from 2 recognized software review sites.

74%
of users recommend this product

Epos Now has a 'good' User Satisfaction Rating of 74% when considering 596 user reviews from 3 recognized software review sites.

n/a
3.9 (9)
4.0 (1)
3.57 (309)
4.0 (1)
3.8 (278)

Awards

we're gathering data

SelectHub research analysts have evaluated Epos Now and concluded it earns best-in-class honors for Items and Service Management.

Items and Service Management Award

Synopsis of User Ratings and Reviews

Easy to Use: Dutchie is known for its user-friendly interface, making it simple for budtenders to navigate and process transactions, even for those who are not tech-savvy.
Inventory Management: The platform allows for accurate tracking of inventory levels, helping dispensaries avoid stockouts and overstocking.
Customer Loyalty Programs: Dutchie's loyalty program features help dispensaries build relationships with customers by offering rewards and personalized offers.
Online Ordering: The online ordering feature allows customers to place orders ahead of time, reducing wait times and improving efficiency.
Reporting and Analytics: Dutchie provides detailed reporting and analytics, giving dispensaries valuable insights into sales trends and customer behavior.
Show more
Easy for Staff: The intuitive interface and minimal training requirements are praised by users, including small businesses with staff of varying tech skills.
Inventory Control: Real-time stock tracking and low-stock alerts are cited as game-changers, preventing stockouts and improving order accuracy.
Sales Insights: Users highlight valuable reporting tools that provide actionable insights into sales trends, employee performance, and customer behavior.
App Integrations: Connecting seamlessly with popular accounting, loyalty, and delivery apps is appreciated for streamlining workflows and reducing manual data entry.
Flexible Plans: Users love the range of plan options with competitive pricing, allowing them to scale the software with their business needs.
Show more
Inventory Management: Some users report difficulty in accurately tracking inventory, leading to stockouts or overstocking.
Reporting and Analytics: Dutchie's reporting features can be limited, making it difficult for businesses to gain insights into sales trends or customer behavior.
Customer Service: Some users have expressed frustration with Dutchie's customer support, citing long wait times and unhelpful responses.
Integration Issues: Dutchie's integration with other third-party applications can be challenging, leading to compatibility problems and workflow disruptions.
Show more
Limited Free Trial: Some users find the 30-day trial period insufficient to fully explore the features and compatibility with their specific needs.
Add-on Costs: Essential features like advanced reporting or certain app integrations require additional monthly fees, potentially pushing up the overall cost beyond initial expectations.
Customer Support: While generally praised, occasional user reviews mention inconsistencies in the responsiveness and helpfulness of customer support, particularly through email inquiries.
Limited Customization: Some users, especially in niche industries, express a desire for deeper customization options for the interface and functionalities to perfectly fit their specific workflow.
Hardware Concerns: While offering hardware bundles, occasional reports mention issues with specific hardware options in terms of durability or compatibility, requiring replacements or alternative sourcing.
Show more

How does Dutchie help dispensaries "weed" out the competition? Dutchie is a cannabis point-of-sale (POS) software that aims to make dispensaries more efficient, compliant, and profitable. User reviews from the past year suggest that Dutchie excels at providing a seamless experience for both staff and customers. The software's integration with various payment methods, including debit cards and Dutchie Pay, allows for a smoother checkout process, which is especially important for dispensaries that deal with a lot of cash transactions. The integrated payment processing also helps reduce human error and the costs associated with handling cash. However, some users have expressed concerns about Dutchie's inventory management system, particularly with regard to downloading inventory data. Some accountants have found it confusing to navigate, which could lead to inaccurate reporting and potentially impact inventory control. Dutchie is best suited for dispensaries that are looking for a comprehensive POS solution that can help them streamline their operations, manage compliance, and provide a positive customer experience. The software's ease of use, integration with various payment methods, and robust reporting capabilities make it a valuable tool for dispensaries of all sizes. However, if a dispensary's primary concern is intricate inventory management, they may want to consider other options.

Show more

Recent user reviews of Epos Now reveal a spectrum of experiences. Praise centers around its user-friendly interface, robust inventory management, and actionable sales insights. These strengths, particularly the intuitive design, benefit smaller businesses with diverse staff skillsets, giving Epos Now an edge over tech-heavy competitors like Square or Shopify. Affordability adds to its appeal. However, limitations emerge for complex operations. Users call for more granular customization and highlight occasional gaps in customer support responsiveness, especially via email. Furthermore, optional fees for vital features like advanced reporting or select app integrations can inflate the initial cost, potentially swaying users towards competitors with more comprehensive plans. In conclusion, Epos Now excels in simplicity, affordability, and real-time data, making it a strong contender for businesses prioritizing ease of use and core POS functionalities. However, businesses with niche requirements or intricate workflows may find greater value in exploring competitors for enhanced feature fit and potentially lower long-term costs.

Show more

Screenshots

Top Alternatives in POS Software


Bindo

Clover

Epos Now

Erply

Helcim

Hike POS

KORONA POS

Lightspeed

Lightspeed Retail

MICROS

NCR Silver

PHP POS

Rain POS

Revel POS

Shopify POS

SpotOn

Square POS

Toast

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings