Dutchie vs Revel POS

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Our analysts compared Dutchie vs Revel POS based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

Dutchie Software Tool
Revel POS Software Tool

Product Basics

Dutchie offers a comprehensive software solution tailored for the cannabis industry, focusing on tasks like Cannabis POS (Point of Sale) management. This robust platform is ideal for dispensaries seeking streamlined operations, enhanced compliance, and improved customer experiences. Dutchie excels in providing real-time inventory tracking, seamless transaction processing, and detailed sales analytics, making it indispensable for businesses aiming to optimize their workflows and ensure regulatory adherence.

Key benefits include its user-friendly interface, which simplifies staff training and daily operations, and its integration capabilities with various third-party applications, enhancing overall efficiency. Popular features encompass advanced reporting tools, customer relationship management, and customizable loyalty programs, all designed to boost sales and customer retention.

In terms of pricing, Dutchie typically operates on a subscription model, with costs varying based on the size and specific needs of the dispensary. Users often highlight its reliability and ease of use, noting that it stands out in the crowded Cannabis POS market for its comprehensive feature set and excellent customer support.

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Revel Systems is a cloud-based business solution that unifies operations, customer channels and POS functionality into a single dashboard. It is designed for small to medium-sized businesses and restaurants. It includes a POS module with integrated inventory, social media and customer management support. Its reporting and analytics suite gives users real-time access to inventory, customer insights and sales data to make better business decisions.

It integrates with in-house services and third-parties to fit organizations’ needs. It serves all businesses, from small merchants to global enterprises. It runs on iPads and helps users access reports from any device via a browser.

Pros
  • Intuitive interface
  • iPad-based system
  • Comprehensive features
  • Scalability
  • Good customer support
Cons
  • Higher starting price
  • iPad dependency
  • Limited customization
  • Reporting challenges
  • Occasional bugs
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$500/Dispensary, Monthly
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Tailored to your specific needs
$99 Monthly
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Tailored to your specific needs
Small
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Windows
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Android
Chromebook
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Android
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Cloud
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Mobile
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Mobile

Product Assistance

Documentation
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Videos
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Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Streamlined Operations: Dutchie integrates various functions like inventory management, sales tracking, and customer relationship management into a single platform, reducing the need for multiple software solutions.
  • Enhanced Compliance: The software ensures adherence to local and state regulations by automatically updating compliance requirements, minimizing the risk of legal issues.
  • Improved Customer Experience: With features like online ordering and real-time inventory updates, customers enjoy a seamless shopping experience, leading to higher satisfaction and loyalty.
  • Data-Driven Insights: Dutchie provides detailed analytics and reporting tools that help businesses make informed decisions based on sales trends, customer behavior, and inventory levels.
  • Increased Efficiency: Automating routine tasks such as sales transactions and inventory updates allows staff to focus on more strategic activities, boosting overall productivity.
  • Scalability: The platform is designed to grow with your business, easily accommodating additional locations, products, and customers without significant changes to the system.
  • Enhanced Security: Dutchie employs robust security measures to protect sensitive customer and business data, ensuring peace of mind for both operators and consumers.
  • Cost Savings: By consolidating multiple functions into one platform, businesses can reduce the costs associated with maintaining and training staff on different software systems.
  • Customizable Solutions: The software offers various customization options to meet the unique needs of different cannabis businesses, from dispensaries to delivery services.
  • 24/7 Support: Dutchie provides round-the-clock customer support, ensuring that any issues are promptly addressed, minimizing downtime and operational disruptions.
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  • Smooth Payments: Ensure secure and fast payments at competitive rates using Revel Advantage. Provides payment reporting, data security and support from a single vendor. 
  • New Revenue Channels: Make greater profits with a drive-thru solution for customers who prefer off-premise dining. Add menu boards and streamline processes with mobile ordering and payments. Improve business performance with detailed reporting and insights by integrating with Delphi Display Systems. 
  • Enhance Security: Securely access data anywhere with Revel Guard XT. Protect business operations by receiving alerts about security threats. 
  • Innovative API: Expand business capabilities, add flexibility to operations and evolve services with a tailor-made, open API. Integrate important business aspects like marketing, CRM, inventory, reporting, payments and more with leading partners and ensure seamless workflow. 
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  • Inventory Management: Real-time tracking of stock levels, automated reordering, and detailed reporting to ensure optimal inventory control.
  • Compliance Tools: Built-in compliance features that help dispensaries adhere to local and state regulations, including automated ID verification and purchase limits.
  • Customer Relationship Management (CRM): Tools for managing customer data, preferences, and purchase history to enhance personalized marketing efforts.
  • Online Ordering Integration: Seamless integration with e-commerce platforms to facilitate online orders, curbside pickups, and delivery services.
  • Sales Reporting and Analytics: Comprehensive sales reports and analytics to help businesses understand performance trends and make data-driven decisions.
  • Employee Management: Features for scheduling, time tracking, and performance monitoring to streamline workforce management.
  • Payment Processing: Secure and compliant payment solutions, including support for cashless transactions and various payment methods.
  • Customer Loyalty Programs: Customizable loyalty programs to reward repeat customers and encourage brand loyalty.
  • Marketing Tools: Integrated marketing tools for email campaigns, promotions, and customer engagement strategies.
  • Hardware Compatibility: Compatibility with a wide range of POS hardware, including barcode scanners, receipt printers, and cash drawers.
  • Multi-Location Support: Centralized management for businesses with multiple locations, ensuring consistent operations and reporting across all sites.
  • Data Security: Robust security measures to protect sensitive customer and business data, including encryption and secure access controls.
  • Customizable Interface: User-friendly and customizable interface to meet the specific needs and preferences of each dispensary.
  • 24/7 Customer Support: Round-the-clock customer support to assist with any issues or questions that may arise.
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  • iPad-based POS system: Runs on Apple iPads, providing a modern and intuitive interface with touchscreen capabilities.
  • Cloud-based platform: Accessible from anywhere with internet access, enabling remote management and real-time data updates.
  • Inventory management: Track stock levels, set low stock alerts, create purchase orders, and manage multiple warehouses.
  • Employee management: Create employee profiles, assign permissions, track hours, manage payroll, and schedule shifts.
  • Customer relationship management (CRM): Store customer information, track purchase history, run targeted marketing campaigns, and manage loyalty programs.
  • Reporting and analytics: Generate reports on sales, inventory, customers, employees, and finances.
  • Payment processing: Integrates with various payment gateways to accept credit cards, debit cards, contactless payments, and gift cards.
  • Kitchen display system (KDS): Streamlines kitchen operations with digital order tickets and visual cues for efficient preparation.
  • Table management: Track table status, manage reservations, split checks, and transfer orders between tables.
  • Online ordering: Accept orders through a branded website or mobile app for pickup or delivery.
  • Loyalty programs: Reward customers with points, discounts, and special offers to encourage repeat business.
  • Gift card management: Sell, track, and redeem physical and digital gift cards.
  • Integrations: Connects with popular accounting software, payment processors, marketing platforms, e-commerce platforms, and delivery services.
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Product Ranking

#11

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POS Software

#58

among all
POS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 2 reviews
Good User Sentiment 735 reviews
80%
of users recommend this product

Dutchie has a 'great' User Satisfaction Rating of 80% when considering 2 user reviews from 2 recognized software review sites.

77%
of users recommend this product

Revel POS has a 'good' User Satisfaction Rating of 77% when considering 735 user reviews from 5 recognized software review sites.

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4.0 (8)
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4.2 (127)
4.0 (1)
3.7 (298)
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3.8 (288)
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4.6 (14)

Synopsis of User Ratings and Reviews

Easy to Use: Dutchie is known for its user-friendly interface, making it simple for budtenders to navigate and process transactions, even for those who are not tech-savvy.
Inventory Management: The platform allows for accurate tracking of inventory levels, helping dispensaries avoid stockouts and overstocking.
Customer Loyalty Programs: Dutchie's loyalty program features help dispensaries build relationships with customers by offering rewards and personalized offers.
Online Ordering: The online ordering feature allows customers to place orders ahead of time, reducing wait times and improving efficiency.
Reporting and Analytics: Dutchie provides detailed reporting and analytics, giving dispensaries valuable insights into sales trends and customer behavior.
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Intuitive iPad interface: Users appreciate the sleek and user-friendly touchscreen interface, making it easy to navigate and train staff on.
Comprehensive features: Revel POS offers a robust set of features, covering core POS functions, inventory management, employee management, customer relationship management, reporting, payment processing, and more.
Cloud-based platform: Revel POS operates in the cloud, enabling remote access, real-time data updates, and automatic backups.
Industry-specific strengths: Revel POS excels in serving restaurants and retail businesses, with tailored features like table management, kitchen display systems, loyalty programs, and age verification for restricted items.
Scalability: Revel POS can grow with your business, supporting multiple locations and expanding needs.
Integrations: Revel POS integrates with various popular software, including accounting, payment processing, marketing, and e-commerce platforms.
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Inventory Management: Some users report difficulty in accurately tracking inventory, leading to stockouts or overstocking.
Reporting and Analytics: Dutchie's reporting features can be limited, making it difficult for businesses to gain insights into sales trends or customer behavior.
Customer Service: Some users have expressed frustration with Dutchie's customer support, citing long wait times and unhelpful responses.
Integration Issues: Dutchie's integration with other third-party applications can be challenging, leading to compatibility problems and workflow disruptions.
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Higher starting price: Revel POS's monthly subscription fees tend to be higher than some competitors, especially for their Pro plan with advanced features.
iPad dependency: The system relies exclusively on Apple iPads, which might not suit those who prefer Android devices or traditional desktop-based POS systems.
Limited customization: Users have noted some restrictions in tailoring the system's appearance and functionality to match highly specific business workflows or branding preferences.
Reporting challenges: While offering various reports, some users find the built-in reporting features less customizable and in-depth compared to competitors, making it harder to generate tailored insights.
Occasional bugs and glitches: Users have reported occasional software glitches or bugs, sometimes impacting operations, though customer support generally assists with troubleshooting.
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How does Dutchie help dispensaries "weed" out the competition? Dutchie is a cannabis point-of-sale (POS) software that aims to make dispensaries more efficient, compliant, and profitable. User reviews from the past year suggest that Dutchie excels at providing a seamless experience for both staff and customers. The software's integration with various payment methods, including debit cards and Dutchie Pay, allows for a smoother checkout process, which is especially important for dispensaries that deal with a lot of cash transactions. The integrated payment processing also helps reduce human error and the costs associated with handling cash. However, some users have expressed concerns about Dutchie's inventory management system, particularly with regard to downloading inventory data. Some accountants have found it confusing to navigate, which could lead to inaccurate reporting and potentially impact inventory control. Dutchie is best suited for dispensaries that are looking for a comprehensive POS solution that can help them streamline their operations, manage compliance, and provide a positive customer experience. The software's ease of use, integration with various payment methods, and robust reporting capabilities make it a valuable tool for dispensaries of all sizes. However, if a dispensary's primary concern is intricate inventory management, they may want to consider other options.

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Revel POS draws praise for its user-friendly iPad interface, rich feature set, and cloud-based accessibility, making it a strong choice for businesses seeking a modern POS solution. Users particularly appreciate its strengths in serving restaurants and retail stores, with features like table management, kitchen displays, and age verification resonating well. Additionally, its scalability and integrations with popular software are seen as valuable assets. However, some find the starting price steeper than competitors, and the iPad dependency might not suit everyone. Customization limitations and less advanced reporting compared to pricier options are also mentioned as drawbacks. Ultimately, users perceive Revel POS as a user-friendly and well-rounded POS system, but those needing extensive customization, in-depth reporting, or a wider device compatibility might consider alternatives like Square or Shopify POS, depending on their specific priorities and budget.

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