Epos Now vs International Bancard

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Our analysts compared Epos Now vs International Bancard based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

International Bancard Software Tool

Product Basics

Epos Now is a cloud-based point-of-sale (POS) system designed for retail and hospitality businesses. It streamlines operations with features like inventory management, multi-channel sales, and customizable dashboards. Its strengths lie in flexibility and affordability, making it ideal for startups and growing businesses. Users praise its ease of use, wide range of integrations, and reliable customer support. Compared to similar products, Epos Now shines in its app store, offering numerous add-ons to tailor the system to specific needs. However, some users report limitations in advanced reporting and scalability for larger businesses. Pricing starts at a low monthly fee per device, with additional costs for advanced features and integrations.

    Pros:
  • Easy for staff
  • Inventory control
  • Sales insights
  • App integrations
  • Flexible plans
    Cons:
  • Limited trial
  • Add-on costs
  • Support inconsistency
  • Limited customization
  • Hardware concerns
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International Bancard offers a comprehensive software solution for payment processing, designed to streamline and manage transactions efficiently. This software is particularly well-suited for businesses across various industries, including retail, hospitality, and e-commerce, due to its robust capabilities in handling diverse payment methods. Users benefit from features such as secure transaction processing, real-time reporting, and seamless integration with existing systems, which enhance operational efficiency and customer satisfaction.

One of the standout benefits of International Bancard's software is its user-friendly interface, which simplifies the payment process for both merchants and customers. Additionally, the software's advanced security measures ensure that sensitive data is protected, reducing the risk of fraud. Compared to similar products, users often highlight the reliability and responsive customer support provided by International Bancard, which contributes to a smoother experience.

Pricing details for International Bancard's software are not readily available, and it is recommended that users contact SelectHub for a personalized quote based on their specific requirements. This approach ensures that businesses receive a tailored solution that fits their budget and operational needs.

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Product Insights

  • Simplified Operations: Streamline your workflow with intuitive sales processing, inventory management, and reporting tools, freeing up time and resources for what matters most.
  • Enhanced Insights: Gain valuable data-driven insights into your business performance. Track sales trends, identify top-selling items, and analyze customer behavior to make informed decisions.
  • Customer-Centric Focus: Delight your customers with faster service, flexible payment options, and loyalty programs. Build stronger relationships and keep them coming back for more.
  • Scalable Growth: Easily adapt your POS system to your evolving needs. Add new locations, integrate with online platforms, and manage multiple sales channels seamlessly.
  • Cost-Effective Solution: Choose from flexible pricing plans that fit your budget and scale with your business. Enjoy a low monthly fee with no hidden costs or long-term contracts.
  • Empowered Team: Equip your staff with user-friendly tools that boost efficiency and productivity. Improve accuracy, reduce errors, and ensure everyone is on the same page.
  • Mobile Accessibility: Access your POS system and key business data from anywhere, anytime. Manage your business on the go and stay connected even when you're not on site.
  • Secure and Reliable: Enjoy peace of mind knowing your data is safe with cloud-based storage and industry-leading security measures. Count on reliable performance and minimal downtime.
  • Adaptable and Customizable: Tailor Epos Now to your specific needs with a wide range of add-on apps and integrations. Create a POS system that works for you, not the other way around.
  • Ongoing Support: Benefit from helpful and responsive customer support. Get your questions answered, access training resources, and ensure you're getting the most out of your POS system.
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  • Increased Efficiency: Streamlines payment processing tasks, reducing manual entry and minimizing errors.
  • Enhanced Security: Utilizes advanced encryption and tokenization to protect sensitive payment information, ensuring compliance with PCI DSS standards.
  • Cost Savings: Lowers transaction fees and operational costs through optimized payment routing and reduced chargebacks.
  • Improved Cash Flow: Accelerates the settlement process, allowing businesses to access funds more quickly and manage cash flow effectively.
  • Customer Satisfaction: Offers multiple payment options and a seamless checkout experience, enhancing customer convenience and loyalty.
  • Scalability: Adapts to the growing needs of businesses, supporting increased transaction volumes without compromising performance.
  • Comprehensive Reporting: Provides detailed analytics and reporting tools to monitor transaction trends, identify issues, and make informed decisions.
  • Global Reach: Supports multiple currencies and international payment methods, enabling businesses to expand their market presence globally.
  • Integration Capabilities: Easily integrates with existing business systems, such as accounting software and e-commerce platforms, for a cohesive workflow.
  • 24/7 Support: Offers round-the-clock customer service to address any issues promptly, ensuring uninterrupted payment processing.
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  • Contactless Dining: Facilitate a coherent ordering and dining experience with an online, ticket-based system. Access the menu, make customizations, add notes, place orders and make payments using QR codes or a URL. Use error-free business management tools to reduce wait times and boost operational efficiency. 
  • Inventory Management: Track business functions and optimize the supply chain using efficient inventory management tools. Centrally manage merchandise, fulfill orders, process payments, scan barcodes, set stock alerts and streamline operations for a time-saving, effortless experience. 
  • Reporting and Analytics: Get full visibility into transactional data, analyze individual product performance, understand business operations, access sales reports, track profits, view data forecasts and monitor employee performance to make informed decisions. 
  • Customer Relationship Management: Boost website engagement and drive customer loyalty by staying in the loop with customer information. Build marketing campaigns based on purchase history, buying patterns, total spending and website visits. Offer promos and discounts, send gift cards, create rewards and improve communication. 
  • Integrations: Leverage robust integrations with major platforms like Shopify and BigCommerce to improve business efficiency. Sync in-store and online inventory, automate recurring functionalities, process faster checkouts, consolidate services and more. Integrate loyalty programs, store promotions and reward schemes to deliver consistent customer service. 
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  • Comprehensive Payment Solutions: Supports a wide range of payment methods including credit cards, debit cards, and ACH transactions.
  • Advanced Security Measures: Implements PCI-DSS compliance and tokenization to ensure secure transactions.
  • Real-Time Reporting: Provides detailed, real-time transaction reports accessible through an intuitive dashboard.
  • Customizable Payment Pages: Allows businesses to tailor payment pages to match their branding and user experience requirements.
  • Seamless Integrations: Offers integration capabilities with popular e-commerce platforms like Shopify, WooCommerce, and Magento.
  • Mobile Payment Processing: Enables businesses to accept payments on-the-go through mobile devices using a dedicated app.
  • Recurring Billing: Facilitates automated recurring billing for subscription-based services, reducing manual effort.
  • Fraud Detection Tools: Utilizes machine learning algorithms to detect and prevent fraudulent activities.
  • 24/7 Customer Support: Provides round-the-clock customer service to address any issues or queries promptly.
  • Multi-Currency Support: Allows businesses to accept payments in various currencies, catering to a global customer base.
  • Virtual Terminal: Offers a virtual terminal for processing payments without the need for physical card readers.
  • Detailed Analytics: Delivers comprehensive analytics to help businesses understand transaction trends and customer behavior.
  • Chargeback Management: Includes tools to manage and dispute chargebacks efficiently, minimizing revenue loss.
  • EMV Chip Card Acceptance: Supports EMV chip card transactions, enhancing security and reducing fraud risk.
  • Contactless Payments: Accepts contactless payments through NFC technology, providing a faster checkout experience.
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Product Ranking

#59

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POS Software

#166

among all
POS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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International Bancard
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Compliance And Security Customer And Loyalty Management Employee Management Inventory Management Items And Service Management Payment Transactions And Cash Management POS Hardware Reporting And Insights Sales And Marketing Management Store Management Types Of POS 50 67 80 93 100 63 78 88 68 63 74 0 25 50 75 100
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User Sentiment Summary

Good User Sentiment 596 reviews
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74%
of users recommend this product

Epos Now has a 'good' User Satisfaction Rating of 74% when considering 596 user reviews from 3 recognized software review sites.

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3.9 (9)
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Awards

SelectHub research analysts have evaluated Epos Now and concluded it earns best-in-class honors for Items and Service Management.

Items and Service Management Award

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Synopsis of User Ratings and Reviews

Easy for Staff: The intuitive interface and minimal training requirements are praised by users, including small businesses with staff of varying tech skills.
Inventory Control: Real-time stock tracking and low-stock alerts are cited as game-changers, preventing stockouts and improving order accuracy.
Sales Insights: Users highlight valuable reporting tools that provide actionable insights into sales trends, employee performance, and customer behavior.
App Integrations: Connecting seamlessly with popular accounting, loyalty, and delivery apps is appreciated for streamlining workflows and reducing manual data entry.
Flexible Plans: Users love the range of plan options with competitive pricing, allowing them to scale the software with their business needs.
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Diverse Payment Options: International Bancard caters to various business needs by providing a wide array of payment solutions, including virtual terminals for phone and email transactions, traditional point-of-sale systems, and online payment gateways.
Transparent Marketing: International Bancard has garnered a reputation for upfront honesty in its marketing materials, ensuring that businesses are presented with clear and accurate information about their services from the outset.
Universal Card Acceptance: Businesses can confidently accept payments from customers using all major credit cards, streamlining transactions and expanding payment options for a smoother checkout experience.
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Limited Free Trial: Some users find the 30-day trial period insufficient to fully explore the features and compatibility with their specific needs.
Add-on Costs: Essential features like advanced reporting or certain app integrations require additional monthly fees, potentially pushing up the overall cost beyond initial expectations.
Customer Support: While generally praised, occasional user reviews mention inconsistencies in the responsiveness and helpfulness of customer support, particularly through email inquiries.
Limited Customization: Some users, especially in niche industries, express a desire for deeper customization options for the interface and functionalities to perfectly fit their specific workflow.
Hardware Concerns: While offering hardware bundles, occasional reports mention issues with specific hardware options in terms of durability or compatibility, requiring replacements or alternative sourcing.
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Unexpected Fees: Users frequently complain about hidden fees that are not clear in the contract, leading to higher-than-expected costs.
Customer Service Issues: There are numerous reports of poor customer service experiences, including difficulty getting issues resolved and slow response times.
High Early Termination Fee: International Bancard charges a hefty early termination fee, which can be as high as $599, making it expensive to switch providers.
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Recent user reviews of Epos Now reveal a spectrum of experiences. Praise centers around its user-friendly interface, robust inventory management, and actionable sales insights. These strengths, particularly the intuitive design, benefit smaller businesses with diverse staff skillsets, giving Epos Now an edge over tech-heavy competitors like Square or Shopify. Affordability adds to its appeal. However, limitations emerge for complex operations. Users call for more granular customization and highlight occasional gaps in customer support responsiveness, especially via email. Furthermore, optional fees for vital features like advanced reporting or select app integrations can inflate the initial cost, potentially swaying users towards competitors with more comprehensive plans. In conclusion, Epos Now excels in simplicity, affordability, and real-time data, making it a strong contender for businesses prioritizing ease of use and core POS functionalities. However, businesses with niche requirements or intricate workflows may find greater value in exploring competitors for enhanced feature fit and potentially lower long-term costs.

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Is International Bancard truly first class when it comes to payment processing? User reviews from the past year paint a mixed picture of International Bancard's software. While it boasts a wide range of payment solutions, including virtual terminals and mobile options, and serves numerous industries, its reputation is tarnished by significant customer service issues. Users have reported frustrating experiences with unauthorized charges, difficulties obtaining refunds, and a lack of transparency regarding fees. For instance, one user recounted being charged for unused services even after switching providers, with their refund request subsequently denied. This lack of support, coupled with complaints about high early termination fees and potential hidden costs, has left many feeling dissatisfied. International Bancard's software, while seemingly feature-rich, falls short in delivering a smooth and reliable user experience. The recurring theme of poor customer service and questionable billing practices overshadows any perceived benefits. The absence of BBB accreditation and documented complaints regarding PCI compliance further erode trust in the platform. Therefore, International Bancard's software appears best suited for businesses willing to potentially compromise on service reliability and transparency for a wider array of payment solutions. However, those prioritizing dependable customer support and straightforward pricing structures might find more suitable options elsewhere.

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