Epos Now vs Rain POS

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Our analysts compared Epos Now vs Rain POS based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Epos Now is a cloud-based point-of-sale (POS) system designed for retail and hospitality businesses. It streamlines operations with features like inventory management, multi-channel sales, and customizable dashboards. Its strengths lie in flexibility and affordability, making it ideal for startups and growing businesses. Users praise its ease of use, wide range of integrations, and reliable customer support. Compared to similar products, Epos Now shines in its app store, offering numerous add-ons to tailor the system to specific needs. However, some users report limitations in advanced reporting and scalability for larger businesses. Pricing starts at a low monthly fee per device, with additional costs for advanced features and integrations.

    Pros:
  • Easy for staff
  • Inventory control
  • Sales insights
  • App integrations
  • Flexible plans
    Cons:
  • Limited trial
  • Add-on costs
  • Support inconsistency
  • Limited customization
  • Hardware concerns
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Rain POS is a cloud-based point-of-sale system designed for businesses of all sizes, from independent retailers to multi-outlet chains. It offers features like inventory management, customer relationship management, employee management, and reporting tools. Rain POS is praised for its ease of use, affordability, and scalability. Users appreciate its intuitive interface, mobile accessibility, and integrations with popular accounting and marketing software. Compared to similar POS systems, Rain POS stands out for its competitive pricing, which typically falls within the $50-$200 per month range, depending on the number of users and features needed. However, some users mention limitations in advanced reporting and customization options compared to more expensive competitors.

Pros
  • Easy to use
  • Affordable
  • Mobile accessible
  • Integrations
  • Scalable
Cons
  • Limited reporting
  • Limited customization
  • Basic marketing tools
  • Support wait times
  • Few industry-specific features
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$39 Monthly
Get a free price quote
Tailored to your specific needs
$49 Monthly
Get a free price quote
Tailored to your specific needs
Small 
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Medium 
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Large 
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Small 
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Medium 
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Large 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Simplified Operations: Streamline your workflow with intuitive sales processing, inventory management, and reporting tools, freeing up time and resources for what matters most.
  • Enhanced Insights: Gain valuable data-driven insights into your business performance. Track sales trends, identify top-selling items, and analyze customer behavior to make informed decisions.
  • Customer-Centric Focus: Delight your customers with faster service, flexible payment options, and loyalty programs. Build stronger relationships and keep them coming back for more.
  • Scalable Growth: Easily adapt your POS system to your evolving needs. Add new locations, integrate with online platforms, and manage multiple sales channels seamlessly.
  • Cost-Effective Solution: Choose from flexible pricing plans that fit your budget and scale with your business. Enjoy a low monthly fee with no hidden costs or long-term contracts.
  • Empowered Team: Equip your staff with user-friendly tools that boost efficiency and productivity. Improve accuracy, reduce errors, and ensure everyone is on the same page.
  • Mobile Accessibility: Access your POS system and key business data from anywhere, anytime. Manage your business on the go and stay connected even when you're not on site.
  • Secure and Reliable: Enjoy peace of mind knowing your data is safe with cloud-based storage and industry-leading security measures. Count on reliable performance and minimal downtime.
  • Adaptable and Customizable: Tailor Epos Now to your specific needs with a wide range of add-on apps and integrations. Create a POS system that works for you, not the other way around.
  • Ongoing Support: Benefit from helpful and responsive customer support. Get your questions answered, access training resources, and ensure you're getting the most out of your POS system.
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  • Save Time: Automate in-store and online inventory syncs, customer-specific marketing tools, and data entry to save time on annual tasks. 
  • Streamline E-commerce: Sync your web inventory with the POS, use interactive tools and elements to customize pages, and process secure checkouts to create an exceptional experience for customers and simplify business processes. 
  • Boost Engagement: Keep customers coming back for more with the right messaging and marketing tactics to improve retention and revenue. Use automated email and text marketing, Facebook and Google review invites, and targeted strategies to attract new users. 
  • Enhance Services: Add fuel to business performance and deliver excellent service with an advanced point-of-sale solution that offers comprehensive inventory management, powerful reporting tools, and online and in-store rewards tracking. 
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  • Contactless Dining: Facilitate a coherent ordering and dining experience with an online, ticket-based system. Access the menu, make customizations, add notes, place orders and make payments using QR codes or a URL. Use error-free business management tools to reduce wait times and boost operational efficiency. 
  • Inventory Management: Track business functions and optimize the supply chain using efficient inventory management tools. Centrally manage merchandise, fulfill orders, process payments, scan barcodes, set stock alerts and streamline operations for a time-saving, effortless experience. 
  • Reporting and Analytics: Get full visibility into transactional data, analyze individual product performance, understand business operations, access sales reports, track profits, view data forecasts and monitor employee performance to make informed decisions. 
  • Customer Relationship Management: Boost website engagement and drive customer loyalty by staying in the loop with customer information. Build marketing campaigns based on purchase history, buying patterns, total spending and website visits. Offer promos and discounts, send gift cards, create rewards and improve communication. 
  • Integrations: Leverage robust integrations with major platforms like Shopify and BigCommerce to improve business efficiency. Sync in-store and online inventory, automate recurring functionalities, process faster checkouts, consolidate services and more. Integrate loyalty programs, store promotions and reward schemes to deliver consistent customer service. 
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  • Cloud-based POS: Centralize inventory, automate backups, manage customer data and track service updates through a centralized point of sale. Send text messages to customers, access purchase history, sync inventory data to the system and deliver exceptional customer service with an all-in-one retail system. 
  • Online Booking: Register and pay for classes virtually. Save a seat without walk-in hassles. Eliminate lost revenue from no-shows for unpaid bookings and ensure that the slots fill as per availability. 
  • E-commerce: With the help of an integrated POS and website, in-store and online inventory status remains the same. View and shop online, make payments, and check order status from a single touchpoint on the web or mobile phones. Manage calendars, receive payments, upload files, send forms and fulfill other critical content management functionalities with an integrated eCommerce platform. 
  • Customer Marketing: Keep customers coming back and grow the user base with practical branding tools like targeted emails, business updates, advertising campaigns and daily reminders. Send notifications to clients about important events and access reviews to understand customer behavior. 
  • Integrations: Regulate the workflow and manage multiple service channels across the workforce with smart integrations powered by intuitive APIs. 
read more...

Product Ranking

#59

among all
POS Software

#158

among all
POS Software

Find out who the leaders are

Analyst Rating Summary

76
76
50
17
67
93
80
74
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Integration and Extensibility
Items and Service Management
Inventory Management
Reporting and Insights
Inventory Management
Customer and Loyalty Management
Reporting and Insights
Types of POS

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Epos Now
Rain POS
+ Add Product + Add Product
Compliance And Security Customer And Loyalty Management Employee Management Inventory Management Items And Service Management Payment Transactions And Cash Management POS Hardware Reporting And Insights Sales And Marketing Management Store Management Types Of POS 50 67 80 93 100 63 78 88 68 63 74 17 93 74 95 75 78 50 88 78 83 87 0 25 50 75 100
50%
0%
50%
17%
0%
83%
40%
0%
60%
90%
0%
10%
80%
0%
20%
60%
20%
20%
89%
0%
11%
100%
0%
0%
100%
0%
0%
71%
0%
29%
56%
11%
33%
78%
0%
22%
80%
0%
20%
20%
0%
80%
75%
0%
25%
88%
0%
12%
60%
0%
40%
70%
0%
30%
56%
0%
44%
78%
0%
22%
75%
0%
25%
88%
0%
12%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
0%
0%
80%
0%
20%

User Sentiment Summary

Good User Sentiment 596 reviews
Great User Sentiment 159 reviews
74%
of users recommend this product

Epos Now has a 'good' User Satisfaction Rating of 74% when considering 596 user reviews from 3 recognized software review sites.

89%
of users recommend this product

Rain POS has a 'great' User Satisfaction Rating of 89% when considering 159 user reviews from 3 recognized software review sites.

3.9 (9)
4.0 (17)
3.57 (309)
4.83 (71)
3.8 (278)
4.2 (71)

Awards

SelectHub research analysts have evaluated Epos Now and concluded it earns best-in-class honors for Items and Service Management.

Items and Service Management Award

SelectHub research analysts have evaluated Rain POS and concluded it earns best-in-class honors for Store Management.

Store Management Award

Synopsis of User Ratings and Reviews

Easy for Staff: The intuitive interface and minimal training requirements are praised by users, including small businesses with staff of varying tech skills.
Inventory Control: Real-time stock tracking and low-stock alerts are cited as game-changers, preventing stockouts and improving order accuracy.
Sales Insights: Users highlight valuable reporting tools that provide actionable insights into sales trends, employee performance, and customer behavior.
App Integrations: Connecting seamlessly with popular accounting, loyalty, and delivery apps is appreciated for streamlining workflows and reducing manual data entry.
Flexible Plans: Users love the range of plan options with competitive pricing, allowing them to scale the software with their business needs.
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User-Friendly: The software is easy to understand and robust, according to 95% of users.
Customer Support: According to 100% of users who reviewed this pro, support executives are knowledgeable and responsive.
Inventory Management: About 80% of users who mentioned this pro said it is easy to sync offline and online inventory, update items, and serialize products.
Integration: Regarding this feature, approximately 70% of users said that it provides seamless integrations across business activities.
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Limited Free Trial: Some users find the 30-day trial period insufficient to fully explore the features and compatibility with their specific needs.
Add-on Costs: Essential features like advanced reporting or certain app integrations require additional monthly fees, potentially pushing up the overall cost beyond initial expectations.
Customer Support: While generally praised, occasional user reviews mention inconsistencies in the responsiveness and helpfulness of customer support, particularly through email inquiries.
Limited Customization: Some users, especially in niche industries, express a desire for deeper customization options for the interface and functionalities to perfectly fit their specific workflow.
Hardware Concerns: While offering hardware bundles, occasional reports mention issues with specific hardware options in terms of durability or compatibility, requiring replacements or alternative sourcing.
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Reporting limitations: Some users find the built-in reporting features too basic for in-depth analysis, lacking customizable options and advanced visualizations.
Customization restrictions: The ability to tailor the system's appearance and functionality to match specific business workflows is somewhat limited compared to competitors.
Basic marketing tools: While offering email marketing integrations, Rain POS lacks built-in features for advanced campaigns, loyalty programs, or customer segmentation.
Inconsistent customer support: User experiences with support vary, with some reporting delays, limited technical expertise, or difficulty reaching knowledgeable representatives.
Few industry-specific features: While highlighting expertise in specialty sectors, Rain POS lacks a wide range of features tailored to unique needs of industries like restaurants, salons, or healthcare.
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Recent user reviews of Epos Now reveal a spectrum of experiences. Praise centers around its user-friendly interface, robust inventory management, and actionable sales insights. These strengths, particularly the intuitive design, benefit smaller businesses with diverse staff skillsets, giving Epos Now an edge over tech-heavy competitors like Square or Shopify. Affordability adds to its appeal. However, limitations emerge for complex operations. Users call for more granular customization and highlight occasional gaps in customer support responsiveness, especially via email. Furthermore, optional fees for vital features like advanced reporting or select app integrations can inflate the initial cost, potentially swaying users towards competitors with more comprehensive plans. In conclusion, Epos Now excels in simplicity, affordability, and real-time data, making it a strong contender for businesses prioritizing ease of use and core POS functionalities. However, businesses with niche requirements or intricate workflows may find greater value in exploring competitors for enhanced feature fit and potentially lower long-term costs.

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Rain POS garners praise for its user-friendly interface, affordability, and scalability, making it suitable for businesses of various sizes. Users appreciate its mobile accessibility, integrations with popular software, and cloud-based setup. However, some find its reporting and customization options limited compared to competitors like Square or Shopify POS. While Rain POS boasts strengths in specific industries like music stores and boutiques, users in other sectors might miss industry-tailored features. A key differentiator is Rain POS's focus on customer relationships. Users value its customer profile management, targeted marketing tools, and loyalty program integrations. However, some find these features basic compared to dedicated marketing platforms. Additionally, inconsistent customer support experiences raise concerns for some users. Ultimately, Rain POS seems like a solid choice for businesses seeking a user-friendly, affordable POS with good customer relationship management tools. However, if in-depth reporting, advanced customization, or industry-specific features are crucial, exploring competitors might be necessary. Weighing your specific needs against Rain POS's strengths and weaknesses will help you make an informed decision.

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