Helcim vs Erply

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Our analysts compared Helcim vs Erply based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

Helcim Software Tool

Product Basics

Helcim offers a cloud-based point-of-sale (POS) system geared towards small businesses across various industries. It equips users with tools to accept payments, manage inventory, and track customer data. Notably, Helcim caters to businesses seeking flexibility, with its POS accessible on various devices like tablets and smartphones. This portability, coupled with features like omnichannel inventory management and customer loyalty programs, positions Helcim well for businesses looking to streamline operations and boost customer engagement. Pricing-wise, Helcim adopts a transparent, tiered approach based on transaction volume, making it budget-friendly for startups and scaling businesses alike. However, compared to competitors, its feature set might be less extensive for complex retail needs. Overall, Helcim provides a solid POS solution for businesses prioritizing affordability, mobility, and ease of use.

Pros
  • Affordable pricing
  • Mobile-friendly interface
  • Easy to use and set up
  • Omnichannel inventory management
  • Customer loyalty program
Cons
  • Limited features for complex needs
  • Customer support could be improved
  • Not ideal for high-volume businesses
  • Integration with third-party apps might be limited
  • Lacks some advanced reporting features
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Erply is a cloud-based point-of-sale (POS) system designed to streamline operations for retail businesses of all sizes. It offers features like inventory management, sales tracking, customer relationship management, and reporting. While it caters to a broad range, its strengths lie in its affordability, scalability, and ease of use, making it ideal for startups, small businesses, and franchises. Erply boasts a user-friendly interface and mobile accessibility, allowing for quick setup and on-the-go management. Inventory control is a highlight, with features like barcode scanning, purchase orders, and stock level alerts minimizing stockouts and optimizing ordering. Sales tracking and reporting provide valuable insights into customer behavior and product performance, aiding informed decision-making. Compared to similar POS systems, Erply often stands out for its transparent pricing structure, typically starting at a lower monthly fee per user than competitors. However, its feature set might not be as extensive as some enterprise-level solutions. User reviews generally praise its intuitive interface, helpful customer support, and value for money, but some mention limitations in advanced reporting and customization options. Ultimately, Erply's suitability depends on your specific needs and budget. If you prioritize affordability, ease of use, and core POS functionalities, it's a strong contender. However, if you require in-depth reporting or extensive customization, exploring other options might be prudent.

Pros
  • Affordable
  • Easy to use
  • Mobile accessible
  • Good inventory control
  • Helpful support
Cons
  • Limited reporting
  • Basic customization
  • Not ideal for large enterprises
  • May lack some advanced features
  • Occasional integration issues
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$30 Monthly
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$29 Monthly, Quote-based
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Tailored to your specific needs
Small 
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Small 
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Medium 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Run a Smoother Business: Simplify daily tasks with an intuitive interface and mobile accessibility, manage your business from anywhere.
  • Budget-Friendly Choice: Benefit from transparent, tiered pricing that adapts to your business size, making it affordable for startups and growing ventures.
  • Boost Customer Satisfaction: Foster loyalty with built-in features like loyalty programs and omnichannel inventory, ensuring a seamless shopping experience.
  • Inventory Made Easy: Gain real-time insights into stock levels across all channels, prevent stockouts, and optimize purchasing decisions.
  • Scale with Confidence: Accommodate your business's evolving needs with a POS system that adapts and grows alongside you.
  • Data-Driven Decisions: Generate comprehensive reports to track sales performance, identify trends, and make informed business decisions.
  • Secure Transactions: Enjoy peace of mind with industry-standard security measures that protect your customer data and financial information.
  • Integrate with Ease: Connect Helcim with your existing business tools and services for a streamlined workflow.
  • Dedicated Support: Get help when you need it with responsive customer support available via phone, email, and live chat.
  • Focus on What Matters: Spend less time managing your POS and more time focusing on growing your business.
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  • Simplified Operations: Manage your entire business from one user-friendly platform, streamlining tasks and saving time.
  • Enhanced Efficiency: Boost productivity with features like mobile POS, barcode scanning, and automated purchase orders.
  • Smarter Inventory Control: Reduce stockouts and optimize ordering with real-time inventory tracking, alerts, and reports.
  • Data-Driven Decisions: Gain valuable insights into sales trends, customer behavior, and product performance with comprehensive reporting.
  • Improved Customer Experience: Offer faster checkout, loyalty programs, and targeted promotions to keep customers happy and coming back.
  • Scalability for Growth: Easily adapt Erply to your evolving needs, whether you're a startup or expanding your business.
  • Cost-Effective Solution: Enjoy transparent pricing and avoid expensive hardware investments with this cloud-based software.
  • Accessibility on the Go: Manage your business from anywhere with the mobile app, ensuring uninterrupted operations.
  • Reliable Support: Get expert assistance from the Erply team whenever you need it, maximizing your software's potential.
  • Peace of Mind: Securely store your data in the cloud and benefit from regular backups and automatic updates.
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  • Omnichannel Inventory Management: Track stock levels across physical and online stores, prevent stockouts, and optimize purchasing decisions.
  • Mobile POS App: Run your business from anywhere with a POS accessible on smartphones and tablets.
  • Virtual Terminal: Accept payments online without a physical store through a secure web interface.
  • Invoicing and Billing: Send professional invoices, accept payments, and track customer payment history.
  • Payment Processing: Accept various payment methods including credit cards, debit cards, ACH transfers, and contactless payments.
  • Customer Management: Store customer information, create profiles, and track purchase history to personalize shopping experiences.
  • Loyalty Programs: Reward repeat customers and encourage brand loyalty with customizable programs.
  • Gift Cards and Store Credit: Offer gift cards and store credit as additional sales channels and customer incentives.
  • Reporting and Analytics: Generate comprehensive reports on sales performance, inventory levels, and customer trends to make informed business decisions.
  • Integrations: Connect Helcim with various third-party apps and services for a streamlined workflow, including accounting software, marketing tools, and shipping platforms.
  • API Access: Developers can leverage the Helcim API to integrate functionalities into custom applications.
  • Security Features: Industry-standard security measures protect customer data and financial information, ensuring PCI compliance.
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  • Secure POS: Grow the business with a time-saving and cost-effective, integrated point of sale interface. Process payments, gather customer information, manage inventory, offer rewards, share promotions and more using convenient tools and systematic functionalities for a smooth transaction experience. 
  • Online Inventory Management: Eliminate the errors of manual data management and control the inventory process online using a cloud-based solution. Access sales and stock levels, view gift card balances and manage products across multiple locations on a single dashboard. Update product price, upload relevant images, change item description, track merchandise movement and more for an efficient workflow. 
  • Integrated Payments: Let customers pay using credit and debit cards, store credit, gift cards, contactless payments and more. Save transaction costs with enhanced payment equipment, modem integration and secure solutions. Get fraud-protecting hardware, reduced chargebacks and economical payment rates on a PCI-compliant, secure system. 
  • Business Reports: Get a quick overview of business operations with customizable, data-backed reports. View and manage product information, monitor employee activity, get in-depth sales information, review store performance indicators and more. 
  • Third-Party Integration: Systemize the business workflow with custom integrations, ERP solutions, plugins, add-ons, POS applications, BI tools and more using intuitive APIs. Connect the POS system with third-party applications and benefit from a dynamic business management solution.  
  • Customer Relationship Management: Manage and improve communication strategies to boost customer base and increase revenue. Provide a personalized experience with targeted campaigns, interest-based promotions, special greetings, unique discounts and more. Review customer profiles to create loyalty programs, offer gift cards, marketing emails, event invites and more to boost business outreach. Get individual training and troubleshooting options. 
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Product Ranking

#65

among all
POS Software

#68

among all
POS Software

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Analyst Rating Summary

59
82
67
83
52
78
20
60
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Payment Transactions and Cash Management
Integration and Extensibility
Payment Transactions and Cash Management
Types of POS
Reporting and Insights
Inventory Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Helcim
Erply
+ Add Product + Add Product
Compliance And Security Customer And Loyalty Management Employee Management Inventory Management Items And Service Management Payment Transactions And Cash Management POS Hardware Reporting And Insights Sales And Marketing Management Store Management Types Of POS 67 52 20 56 55 86 59 50 52 50 74 83 78 60 87 75 100 59 88 86 68 100 0 25 50 75 100
67%
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33%
83%
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17%
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50%
80%
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20%
20%
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80%
60%
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40%
56%
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44%
89%
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11%
57%
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43%
71%
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29%
78%
11%
11%
100%
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40%
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60%
20%
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80%
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50%
88%
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12%
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80%
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20%
44%
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56%
67%
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33%
75%
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25%
100%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
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20%
100%
0%
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User Sentiment Summary

Great User Sentiment 54 reviews
Great User Sentiment 65 reviews
88%
of users recommend this product

Helcim has a 'great' User Satisfaction Rating of 88% when considering 54 user reviews from 3 recognized software review sites.

86%
of users recommend this product

Erply has a 'great' User Satisfaction Rating of 86% when considering 65 user reviews from 5 recognized software review sites.

n/a
4.1 (5)
4.4 (13)
3.6 (11)
4.27 (22)
4.33 (26)
4.6 (19)
4.7 (22)
n/a
2.0 (1)

Awards

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SelectHub research analysts have evaluated Erply and concluded it earns best-in-class honors for Payment Transactions and Cash Management and Types of POS.

Payment Transactions and Cash Management Award
Types of POS Award

Synopsis of User Ratings and Reviews

Competitive Pricing: Users mentioned significantly lower fees compared to previous processors, saving them money on transactions.
Feature Rich: Users appreciated features like extensive APIs, detailed documentation, and the ability to customize the platform for their specific needs.
Reliable Processing: Many users reported smooth and dependable payment processing, crucial for uninterrupted business operations.
Strong Integrations: Users valued seamless integrations with various third-party tools, streamlining their workflow.
Supportive Customer Service: While some mentioned occasional issues, users generally praised the helpfulness and responsiveness of the customer service team.
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Cloud-based and accessible: Manage your business from anywhere with an internet connection. No software installation required.
User-friendly interface: Intuitive design praised for being easy to learn and navigate, even for non-tech-savvy users.
Scalability and customization: Adapts to various business sizes and needs with customizable features and optional add-on modules.
Inventory management: Real-time tracking, alerts, and multi-location support help businesses avoid stockouts and optimize stock levels.
Integrations: Connects with popular accounting, marketing, and e-commerce platforms, streamlining operations and centralizing data.
Reporting and analytics: Generate sales reports, track trends, and gain insights into business performance with built-in tools.
Mobile app: Manage sales, inventory, and employees on the go with the iOS and Android app (availability may vary by plan).
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Potentially Higher Fees for Low Volume: While praised for competitive pricing, some users with low transaction volume felt fees were less economical compared to flat-rate options.
Occasional Technical Issues: Some users reported encountering bugs or glitches within the platform, causing workflow disruptions.
Learning Curve for Beginners: New users unfamiliar with complex POS systems sometimes found initial setup and navigation challenging.
Limited Integration Options: Although integrations exist, users expressed a desire for broader compatibility with specific accounting or inventory management software.
Contractual Concerns: A few users mentioned being locked into longer contracts than desired, limiting flexibility to switch providers.
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Limited offline functionality: While the mobile app offers some features, core functionalities like sales processing require an internet connection.
Integration complexity: Setting up certain integrations can be technical and require developer assistance, adding extra cost and time.
Occasional inventory discrepancies: Some users report encountering inventory inaccuracies, requiring manual reconciliation.
Customer support wait times: Users sometimes experience long wait times for email and phone support, with varying representative expertise.
Cost considerations: While affordable for smaller businesses, pricing can become expensive for larger businesses with additional module needs.
Limited reporting customization: Pre-built reports may not fully meet complex reporting needs, requiring additional tools or workarounds.
Mobile app limitations: Not all features available on the desktop platform are accessible in the mobile app, potentially hindering on-the-go management.
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Recent user reviews of Helcim's POS software reveal a multifaceted perspective. While lauded for its competitive pricing and feature richness, potential drawbacks emerge for specific user profiles. Strengths: Users consistently highlight Helcim's transparent interchange-plus pricing model, which translates to significant cost savings compared to traditional processors. The platform's extensive APIs and customization capabilities empower businesses to tailor the software to their unique workflows. Additionally, seamless integrations with popular third-party tools further enhance operational efficiency. Weaknesses: Reviews indicate a potential learning curve for new users, particularly those unfamiliar with complex POS systems. While integrations exist, some users yearn for broader compatibility with niche software, suggesting room for improvement. Furthermore, the fee structure might seem less competitive for businesses with low transaction volumes, where flat-rate options offered by competitors like Square or Shopify POS might be more suitable. In conclusion, Helcim shines for businesses seeking a cost-effective POS solution with rich features and customization options. Its transparent pricing model and integration capabilities are valuable assets. However, the potential learning curve and limited integration options should be carefully considered, especially for new users or those with specific software needs. A thorough evaluation of your business's size, transaction volume, and technical expertise is crucial to determine if Helcim truly differentiates itself from the competition.

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Erply, a cloud-based POS system, garners consistent praise for its user-friendly interface and adaptability. Businesses of various sizes appreciate its intuitive design, readily accessible cloud storage, and the ability to scale alongside their needs. Real-time inventory tracking, comprehensive integrations with popular platforms, and a convenient mobile app further enhance its appeal. However, potential users should be aware of limitations in offline functionality, occasional inventory discrepancies, and varying experiences with customer support. When compared to direct competitors like Square and Shopify POS, Erply shines in its robust inventory management and multi-location support, catering well to businesses with complex stock requirements. However, Square offers a simpler setup and more competitive pricing, while Shopify POS seamlessly integrates with its e-commerce platform, making it ideal for online-focused businesses. Ultimately, the best choice depends on individual needs and priorities. For users prioritizing ease of use and adaptability, Erply's intuitive interface and cloud-based access prove highly advantageous. Conversely, businesses requiring advanced offline functionality or extensive integrations might find Square or Shopify POS more suitable. By carefully considering user feedback on Erply's strengths and weaknesses, businesses can make informed decisions aligned with their specific requirements.

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