Helcim vs KORONA POS

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Our analysts compared Helcim vs KORONA POS based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

Helcim Software Tool

Product Basics

Helcim offers a cloud-based point-of-sale (POS) system geared towards small businesses across various industries. It equips users with tools to accept payments, manage inventory, and track customer data. Notably, Helcim caters to businesses seeking flexibility, with its POS accessible on various devices like tablets and smartphones. This portability, coupled with features like omnichannel inventory management and customer loyalty programs, positions Helcim well for businesses looking to streamline operations and boost customer engagement. Pricing-wise, Helcim adopts a transparent, tiered approach based on transaction volume, making it budget-friendly for startups and scaling businesses alike. However, compared to competitors, its feature set might be less extensive for complex retail needs. Overall, Helcim provides a solid POS solution for businesses prioritizing affordability, mobility, and ease of use.

Pros
  • Affordable pricing
  • Mobile-friendly interface
  • Easy to use and set up
  • Omnichannel inventory management
  • Customer loyalty program
Cons
  • Limited features for complex needs
  • Customer support could be improved
  • Not ideal for high-volume businesses
  • Integration with third-party apps might be limited
  • Lacks some advanced reporting features
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KORONA POS is a cloud-based point-of-sale software designed for streamlining retail operations for businesses of all sizes. Its core functionality encompasses managing sales, inventory, customers, and reports. It shines for businesses seeking intuitive interfaces, omnichannel capabilities, and robust integrations with popular eCommerce platforms. Users praise its ease of use, mobile accessibility, and loyalty program features. Compared to similar products, KORONA boasts a user-friendly interface, mobile app for on-the-go management, and strong inventory control. However, its pricing structure, based on a monthly subscription per location, might not be the most budget-friendly for smaller businesses with low-volume transactions.

Pros
  • Easy to use
  • Mobile app access
  • Robust inventory tools
  • Loyalty program features
  • Flexible payment options
Cons
  • Monthly pricing model
  • Limited customization
  • Reporting could be improved
  • Occasional technical glitches
  • Customer support response time
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$30 Monthly
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$59 Monthly
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Run a Smoother Business: Simplify daily tasks with an intuitive interface and mobile accessibility, manage your business from anywhere.
  • Budget-Friendly Choice: Benefit from transparent, tiered pricing that adapts to your business size, making it affordable for startups and growing ventures.
  • Boost Customer Satisfaction: Foster loyalty with built-in features like loyalty programs and omnichannel inventory, ensuring a seamless shopping experience.
  • Inventory Made Easy: Gain real-time insights into stock levels across all channels, prevent stockouts, and optimize purchasing decisions.
  • Scale with Confidence: Accommodate your business's evolving needs with a POS system that adapts and grows alongside you.
  • Data-Driven Decisions: Generate comprehensive reports to track sales performance, identify trends, and make informed business decisions.
  • Secure Transactions: Enjoy peace of mind with industry-standard security measures that protect your customer data and financial information.
  • Integrate with Ease: Connect Helcim with your existing business tools and services for a streamlined workflow.
  • Dedicated Support: Get help when you need it with responsive customer support available via phone, email, and live chat.
  • Focus on What Matters: Spend less time managing your POS and more time focusing on growing your business.
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  • Reduced Checkout Times: Intuitive interface and quick product lookup minimize wait times, boosting customer satisfaction and sales.
  • Simplified Inventory Management: Real-time stock levels and automated purchase orders eliminate overselling and stockouts, improving efficiency.
  • Centralized Data Management: Cloud-based platform offers access to all store data from anywhere, allowing for better decision-making.
  • Loyalty Program Integration: Built-in loyalty programs reward repeat customers, fostering brand loyalty and driving repeat business.
  • Personalized Customer Experiences: Customer profiles and purchase history enable targeted promotions and recommendations, increasing customer engagement.
  • Omnichannel Capabilities: Seamless integration with online stores and mobile apps allows for convenient omnichannel shopping experiences.
  • Comprehensive Reporting: Detailed sales, inventory, and customer reports provide valuable insights for optimizing operations and marketing strategies.
  • Actionable Analytics: Identify trends, track performance metrics, and make data-driven decisions to improve profitability and growth.
  • Scalability and Adaptability: Flexible platform grows with your business, accommodating changing needs and expanding operations.
  • Improved Employee Productivity: Intuitive interface and streamlined workflows reduce training time and boost employee efficiency.
  • Enhanced Security and Compliance: Secure cloud storage and industry-standard data encryption protect sensitive information.
  • Cost-Saving Potential: Reduced manual tasks, efficient inventory management, and targeted marketing can lead to significant cost savings.
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  • Omnichannel Inventory Management: Track stock levels across physical and online stores, prevent stockouts, and optimize purchasing decisions.
  • Mobile POS App: Run your business from anywhere with a POS accessible on smartphones and tablets.
  • Virtual Terminal: Accept payments online without a physical store through a secure web interface.
  • Invoicing and Billing: Send professional invoices, accept payments, and track customer payment history.
  • Payment Processing: Accept various payment methods including credit cards, debit cards, ACH transfers, and contactless payments.
  • Customer Management: Store customer information, create profiles, and track purchase history to personalize shopping experiences.
  • Loyalty Programs: Reward repeat customers and encourage brand loyalty with customizable programs.
  • Gift Cards and Store Credit: Offer gift cards and store credit as additional sales channels and customer incentives.
  • Reporting and Analytics: Generate comprehensive reports on sales performance, inventory levels, and customer trends to make informed business decisions.
  • Integrations: Connect Helcim with various third-party apps and services for a streamlined workflow, including accounting software, marketing tools, and shipping platforms.
  • API Access: Developers can leverage the Helcim API to integrate functionalities into custom applications.
  • Security Features: Industry-standard security measures protect customer data and financial information, ensuring PCI compliance.
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  • CRM Software: Consolidate business operations and improve efficiency with a secure and smooth payment system, real-time reporting, online inventory management, seamless integrations, and more. Boost customer satisfaction with powerful strategies like promotions and loyalty programs, gift cards, targeted marketing, and automated campaigns. 
  • Inventory Management: Maintain stock levels with consistent management solutions. Print shelf labels and price tags, combine data in one product catalog, manage the order cycle based on purchase history, track shipments with instant notifications, and control staff permissions to secure data. 
  • Retail Loss Prevention: Secure the business with effective theft-prevention. Authenticate receipts after the transaction, prevent item voiding using shift reports, add authorization measures for adding discounts, and identify errors and discrepancies with in-depth inventory and reporting. 
  • Secure Payments: Use EMV chip payments, including credit and debit cards and contactless NFC payments such as Apple Pay and Android Pay. Get combined statistics and reports for transactions and sales. Monitor staff permissions to prevent unauthorized actions. Use automation tools to track cash movement, manage accounting data and secure business operations. 
  • In-depth Reporting: Get intuitive insights into business KPIs with informative reports and analytics. Access business data through the cloud management system and use data-backed visualizations to monitor performance metrics, including average customer spend, product return rates, annual comparisons, conversion rates and stock levels. 
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Product Ranking

#65

among all
POS Software

#87

among all
POS Software

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Analyst Rating Summary

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77
67
50
52
80
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80
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Payment Transactions and Cash Management
Inventory Management
Reporting and Insights
Payment Transactions and Cash Management
Types of POS
Integration and Extensibility

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Helcim
KORONA POS
+ Add Product + Add Product
Compliance And Security Customer And Loyalty Management Employee Management Inventory Management Items And Service Management Payment Transactions And Cash Management POS Hardware Reporting And Insights Sales And Marketing Management Store Management Types Of POS 67 52 20 56 55 86 59 50 52 50 74 50 80 80 100 68 93 33 100 74 68 87 0 25 50 75 100
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78%
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89%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
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User Sentiment Summary

Great User Sentiment 54 reviews
Excellent User Sentiment 149 reviews
88%
of users recommend this product

Helcim has a 'great' User Satisfaction Rating of 88% when considering 54 user reviews from 3 recognized software review sites.

94%
of users recommend this product

KORONA POS has a 'excellent' User Satisfaction Rating of 94% when considering 149 user reviews from 3 recognized software review sites.

4.4 (13)
4.8 (18)
4.27 (22)
n/a
n/a
4.7 (66)
4.6 (19)
4.7 (65)

Awards

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SelectHub research analysts have evaluated KORONA POS and concluded it earns best-in-class honors for Inventory Management. KORONA POS stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Inventory Management Award

Synopsis of User Ratings and Reviews

Competitive Pricing: Users mentioned significantly lower fees compared to previous processors, saving them money on transactions.
Feature Rich: Users appreciated features like extensive APIs, detailed documentation, and the ability to customize the platform for their specific needs.
Reliable Processing: Many users reported smooth and dependable payment processing, crucial for uninterrupted business operations.
Strong Integrations: Users valued seamless integrations with various third-party tools, streamlining their workflow.
Supportive Customer Service: While some mentioned occasional issues, users generally praised the helpfulness and responsiveness of the customer service team.
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Cloud-based Convenience: Access your POS from anywhere, anytime, on any device. No more relying on local servers or expensive on-site maintenance.
Inventory Master: Real-time stock tracking across locations, automatic low-stock alerts, and customizable reports to optimize ordering and prevent overselling.
Sales Insights Galore: Powerful reporting tools with drag-and-drop customization, allowing you to analyze trends, track employee performance, and make data-driven decisions.
Easy on Employees: Intuitive interface, simple transaction processing, and built-in training resources make it a breeze to onboard new staff.
Customer Loyalty Booster: Create loyalty programs, manage gift cards, and track customer preferences for personalized experiences that keep them coming back.
Always in the Loop: Get instant notifications about sales, low stock, and critical updates, ensuring you stay on top of your business.
Integration All-Star: Connects seamlessly with popular accounting software, payment processors, and e-commerce platforms, streamlining your workflow.
Support You Can Count On: Helpful and responsive customer service team available via phone, email, and live chat to address any questions or concerns.
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Potentially Higher Fees for Low Volume: While praised for competitive pricing, some users with low transaction volume felt fees were less economical compared to flat-rate options.
Occasional Technical Issues: Some users reported encountering bugs or glitches within the platform, causing workflow disruptions.
Learning Curve for Beginners: New users unfamiliar with complex POS systems sometimes found initial setup and navigation challenging.
Limited Integration Options: Although integrations exist, users expressed a desire for broader compatibility with specific accounting or inventory management software.
Contractual Concerns: A few users mentioned being locked into longer contracts than desired, limiting flexibility to switch providers.
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Steep Learning Curve: While intuitive for basic tasks, some users find the advanced features and reporting tools difficult to navigate without comprehensive training.
Mobile App Shortcomings: The mobile app lacks some functionalities available on the desktop version, limiting on-the-go management.
Customization Caveats: While customizable, some users report limitations in tailoring reports and workflows to their specific needs.
Occasional Glitches: Users mention infrequent software glitches and bugs that can disrupt operations, though updates usually address them quickly.
Pricey for Smaller Businesses: The monthly subscription fee may be a bit high for smaller businesses with limited transaction volume.
Hardware Reliance: While cloud-based, the POS still requires reliable internet and compatible hardware, which can add to initial costs.
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Recent user reviews of Helcim's POS software reveal a multifaceted perspective. While lauded for its competitive pricing and feature richness, potential drawbacks emerge for specific user profiles. Strengths: Users consistently highlight Helcim's transparent interchange-plus pricing model, which translates to significant cost savings compared to traditional processors. The platform's extensive APIs and customization capabilities empower businesses to tailor the software to their unique workflows. Additionally, seamless integrations with popular third-party tools further enhance operational efficiency. Weaknesses: Reviews indicate a potential learning curve for new users, particularly those unfamiliar with complex POS systems. While integrations exist, some users yearn for broader compatibility with niche software, suggesting room for improvement. Furthermore, the fee structure might seem less competitive for businesses with low transaction volumes, where flat-rate options offered by competitors like Square or Shopify POS might be more suitable. In conclusion, Helcim shines for businesses seeking a cost-effective POS solution with rich features and customization options. Its transparent pricing model and integration capabilities are valuable assets. However, the potential learning curve and limited integration options should be carefully considered, especially for new users or those with specific software needs. A thorough evaluation of your business's size, transaction volume, and technical expertise is crucial to determine if Helcim truly differentiates itself from the competition.

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KORONA POS has garnered praise for its cloud-based convenience, real-time inventory management, and powerful reporting tools. Users appreciate its ability to streamline operations and gain valuable insights, particularly helpful for businesses juggling multiple locations or complex inventory. Compared to some competitors, KORONA shines in its user-friendly interface for employees and its seamless integration with popular accounting software and payment processors. However, some users cite a steeper learning curve for advanced features and limitations in the mobile app's functionality. Occasional software glitches and a price tag potentially higher for smaller businesses are also mentioned as drawbacks. Users comparing KORONA to Square or Shopify often highlight its robust reporting capabilities and multi-store management as key differentiators, especially for businesses prioritizing data-driven decisions and expanding operations. Ultimately, KORONA's strengths - cloud accessibility, inventory prowess, and insightful reporting - resonate with users seeking a scalable and feature-rich POS solution. Those needing a simpler system or operating on a tight budget might find alternatives more suitable. While minor flaws exist, KORONA's focus on streamlining operations and providing actionable insights seems to win over businesses looking to take their operations to the next level.

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