Lightspeed vs KORONA POS

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Our analysts compared Lightspeed vs KORONA POS based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Lightspeed is a cloud-based point-of-sale (POS) system offering features for businesses in retail, hospitality, and service industries. Its core functionality includes managing sales, inventory, customers, and employees, with additional features like marketing tools and reporting. While suitable for various business sizes, it often caters to those needing more advanced features than basic POS systems. Lightspeed shines in its scalability and omnichannel capabilities, allowing businesses to manage online and physical stores seamlessly. Users praise its intuitive interface, robust reporting, and app integrations. However, some find its pricing structure complex and miss features like offline functionality. Compared to similar POS systems, Lightspeed offers a wider range of features and integrations, but at a higher price point. It caters to businesses seeking a feature-rich solution for managing their omnichannel presence, while simpler and often cheaper options might suffice for smaller businesses with basic needs.

Pros
  • Scalable & Omnichannel
  • Intuitive Interface
  • Robust Reporting
  • App Integrations
  • Feature-Rich
Cons
  • Complex Pricing
  • No Offline Mode
  • Steeper Learning Curve
  • Not Ideal for Basic Needs
  • Higher Price Point
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KORONA POS is a cloud-based point-of-sale software designed for streamlining retail operations for businesses of all sizes. Its core functionality encompasses managing sales, inventory, customers, and reports. It shines for businesses seeking intuitive interfaces, omnichannel capabilities, and robust integrations with popular eCommerce platforms. Users praise its ease of use, mobile accessibility, and loyalty program features. Compared to similar products, KORONA boasts a user-friendly interface, mobile app for on-the-go management, and strong inventory control. However, its pricing structure, based on a monthly subscription per location, might not be the most budget-friendly for smaller businesses with low-volume transactions.

Pros
  • Easy to use
  • Mobile app access
  • Robust inventory tools
  • Loyalty program features
  • Flexible payment options
Cons
  • Monthly pricing model
  • Limited customization
  • Reporting could be improved
  • Occasional technical glitches
  • Customer support response time
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$69 Monthly
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Tailored to your specific needs
$59 Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Quickly Launch Online Storefronts: Upload content, choose templates and build an online store tailored to specific needs. 
  • Sync Online and Retail Sales: Consolidate digital and retail sales data in a centralized platform and offer a consistent brand experience using barcode scanners, point of sale systems, label printers and more. 
  • Streamline Restaurant Management: Restaurant owners can provide contactless payment, food delivery, order ahead and other options. 
  • Manage Golf Courses: Use a booking management module with tee sheets and customizations for standards, shotguns, crossovers and more. 
  • Work Remotely: Optimized for mobile devices and tablets for remote access. 
  • Perform Omnichannel Marketing: Advertise business on various social networks and marketplaces, and manage every listing from a dashboard. Offers SEO tools and metadata customizations for optimizing personal website’s visibility. 
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  • Reduced Checkout Times: Intuitive interface and quick product lookup minimize wait times, boosting customer satisfaction and sales.
  • Simplified Inventory Management: Real-time stock levels and automated purchase orders eliminate overselling and stockouts, improving efficiency.
  • Centralized Data Management: Cloud-based platform offers access to all store data from anywhere, allowing for better decision-making.
  • Loyalty Program Integration: Built-in loyalty programs reward repeat customers, fostering brand loyalty and driving repeat business.
  • Personalized Customer Experiences: Customer profiles and purchase history enable targeted promotions and recommendations, increasing customer engagement.
  • Omnichannel Capabilities: Seamless integration with online stores and mobile apps allows for convenient omnichannel shopping experiences.
  • Comprehensive Reporting: Detailed sales, inventory, and customer reports provide valuable insights for optimizing operations and marketing strategies.
  • Actionable Analytics: Identify trends, track performance metrics, and make data-driven decisions to improve profitability and growth.
  • Scalability and Adaptability: Flexible platform grows with your business, accommodating changing needs and expanding operations.
  • Improved Employee Productivity: Intuitive interface and streamlined workflows reduce training time and boost employee efficiency.
  • Enhanced Security and Compliance: Secure cloud storage and industry-standard data encryption protect sensitive information.
  • Cost-Saving Potential: Reduced manual tasks, efficient inventory management, and targeted marketing can lead to significant cost savings.
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  • E-Commerce: Set up an online store with customizable, mobile-friendly templates and built-in SEO tools. Sync inventories across all physical locations, purchase stock from the Lightspeed Supplier Market and sell units from a unified dashboard. Manage in-store appointments and Google local inventory ads from the POS system. 
  • Payment Processing: Complete sales with simple pricing, no hidden fees, a fast and secure checkout experience, and built-in PCI compliance and fraud detection. Process transactions with EMV-compatible terminals and accept all payment methods. Receive a dedicated expert’s assistance on dispute management and chargeback issues. Available only in the U.S; external integrations are required for payment processing in Canada, Australia and the U.K. 
  • Loyalty: Offer a point-based loyalty program with flexible reward tiers to incentivize customer loyalty and boost retention. Manage both in-store and online promotions and coupons while providing one-time special offers on birthdays or to VIP shoppers. Boost custom marketing campaigns with seasonal promotions and auto-segment customers based on their purchasing habits. 
  • Analytics: Drill down on critical areas with customizable reports and monitor sales, inventory and employee performance to make growth-oriented decisions. With Analytics Core, pay only for the expert-crafted reports required for business instead of the whole suite of report templates. 
  • Lightspeed Accounting: This integration creates a link between a store’s POS and accounting systems. Record business finances with automatic bookkeeping and receive daily sales receipts, profit and loss statements and more. 
  • Hardware: Choose from various hardware bundles for businesses or acquire single items, including zebra label printers, USB or Bluetooth bar scanners, Verifone P400 PIN pads, TM-m30 receipt printers and more. Design branded gift cards for the store and ship them to customers’ doorsteps. 
  • Restaurant Point of Sale: Offers industry-specific POS system for restaurants. 
    • Delivery: Syncs menu with major delivery apps like UberEats, SkipTheDishes or DoorDash to scale business and reach more customers. Receive delivery orders, promote high-margin dishes, create delivery-only menus and more. 
    • Order Ahead: Provide customers with the flexibility to order ahead for takeout, curbside pickup and appointments. They can add custom notes, table and room number requested, whether utensils are required and more details. Keep customers in the loop with real-time SMS notifications. 
    • Self Order Menus: Let customers send their orders via an interactive digital menu directly to the kitchen, bypassing the need for waiters and servers. Realign employees to focus on faster cooking, increasing order accuracy and improving customer service. 
    • Kitchen Display System: Displays a detailed view of every order, including turnaround time and images, color codes orders according to assigned chefs, and sends alerts for pending orders. Have online orders directly go to the display board after submission for faster preparation. 
    • Customer Facing Display: Exhibit the total breakdown of customers’ orders, subtotal cost, tax percentage, tips paid and total price on a display screen. Customize the screen with business logo and brand colors while advertising high-margin dishes or the item-of-the-day. 
    • Enterprise: Run multiple restaurants located in different places with a cloud-based POS system. Monitor each location’s sales, employee and promotional data while centralizing customer data from numerous areas. Customize and scale as needed with an open API interface. 
  • Golf Course Management: Caters to businesses that operate golf courses. 
    • Tee Sheets: Personalize tee sheets according to the facility’s structure. Manage golf courses from nine to 54 holes. Accommodate any play type, including shotguns, crossovers, front or back nines and more. 
    • Booking Management: Players can register for tournaments and pick their tee times. Organize monthly or yearly leagues, track attendees and review metrics from the dashboard. 
    • Membership Management: Create unlimited types of memberships, customize booking restrictions and pricing structures per type, and automate the billing process. 
    • Professional Website: Increase online presence, showcase facilities, attract more golfers and provide flexible payment options through a personalized website and mobile application. Design websites with preset templates or customize them with source coding. The vendor takes charge of website maintenance. 
  • Integrations: Leverage various integrations for assistance in accounting, analytics, CRM, marketing, payment processing (In the U.K, Canada and Australia), ERP, invoicing and more. 
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  • CRM Software: Consolidate business operations and improve efficiency with a secure and smooth payment system, real-time reporting, online inventory management, seamless integrations, and more. Boost customer satisfaction with powerful strategies like promotions and loyalty programs, gift cards, targeted marketing, and automated campaigns. 
  • Inventory Management: Maintain stock levels with consistent management solutions. Print shelf labels and price tags, combine data in one product catalog, manage the order cycle based on purchase history, track shipments with instant notifications, and control staff permissions to secure data. 
  • Retail Loss Prevention: Secure the business with effective theft-prevention. Authenticate receipts after the transaction, prevent item voiding using shift reports, add authorization measures for adding discounts, and identify errors and discrepancies with in-depth inventory and reporting. 
  • Secure Payments: Use EMV chip payments, including credit and debit cards and contactless NFC payments such as Apple Pay and Android Pay. Get combined statistics and reports for transactions and sales. Monitor staff permissions to prevent unauthorized actions. Use automation tools to track cash movement, manage accounting data and secure business operations. 
  • In-depth Reporting: Get intuitive insights into business KPIs with informative reports and analytics. Access business data through the cloud management system and use data-backed visualizations to monitor performance metrics, including average customer spend, product return rates, annual comparisons, conversion rates and stock levels. 
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Product Ranking

#10

among all
POS Software

#87

among all
POS Software

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Analyst Rating Summary

86
77
67
50
94
80
60
80
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Integration and Extensibility
Types of POS
Inventory Management
Reporting and Insights
Customer and Loyalty Management
Inventory Management
Reporting and Insights
Payment Transactions and Cash Management
Types of POS
Integration and Extensibility

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Lightspeed
KORONA POS
+ Add Product + Add Product
Compliance And Security Customer And Loyalty Management Employee Management Inventory Management Items And Service Management Payment Transactions And Cash Management POS Hardware Reporting And Insights Sales And Marketing Management Store Management Types Of POS 67 94 60 98 90 86 76 96 89 70 100 50 80 80 100 68 93 33 100 74 68 87 0 25 50 75 100
67%
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33%
50%
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90%
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80%
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100%
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86%
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14%
57%
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43%
78%
11%
11%
89%
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11%
50%
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100%
88%
13%
-1%
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67%
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33%
67%
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33%
100%
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75%
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25%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
0%
0%
80%
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20%

User Sentiment Summary

Great User Sentiment 1168 reviews
Excellent User Sentiment 149 reviews
86%
of users recommend this product

Lightspeed has a 'great' User Satisfaction Rating of 86% when considering 1168 user reviews from 5 recognized software review sites.

94%
of users recommend this product

KORONA POS has a 'excellent' User Satisfaction Rating of 94% when considering 149 user reviews from 3 recognized software review sites.

5.0 (58)
n/a
4.1 (160)
4.8 (18)
4.75 (169)
n/a
n/a
4.7 (66)
4.2 (774)
4.7 (65)
4.3 (7)
n/a

Awards

SelectHub research analysts have evaluated Lightspeed and concluded it earns best-in-class honors for Types of POS.

Types of POS Award

SelectHub research analysts have evaluated KORONA POS and concluded it earns best-in-class honors for Inventory Management. KORONA POS stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Inventory Management Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: Users consistently praise Lightspeed's intuitive interface, making it easy to navigate and perform tasks efficiently, even with limited technical experience.
Robust Features: Lightspeed offers an extensive suite of features, addressing various business needs, including inventory management, sales reporting, customer relationship management, employee management, and omnichannel capabilities.
Integrations: The system integrates seamlessly with a wide range of popular third-party software, such as accounting, marketing, and e-commerce platforms, streamlining workflows and data exchange.
Omnichannel Functionality: Lightspeed excels in managing both online and in-store sales channels effectively, providing a unified experience for customers and streamlining operations across multiple touchpoints.
Reporting and Analytics: Users appreciate the comprehensive reporting tools that offer insights into sales trends, customer behavior, inventory levels, and employee performance, enabling data-driven decision-making.
Customer Support: Lightspeed offers multiple support channels, including phone, email, and online resources, with generally helpful and knowledgeable agents, providing assistance when needed.
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Cloud-based Convenience: Access your POS from anywhere, anytime, on any device. No more relying on local servers or expensive on-site maintenance.
Inventory Master: Real-time stock tracking across locations, automatic low-stock alerts, and customizable reports to optimize ordering and prevent overselling.
Sales Insights Galore: Powerful reporting tools with drag-and-drop customization, allowing you to analyze trends, track employee performance, and make data-driven decisions.
Easy on Employees: Intuitive interface, simple transaction processing, and built-in training resources make it a breeze to onboard new staff.
Customer Loyalty Booster: Create loyalty programs, manage gift cards, and track customer preferences for personalized experiences that keep them coming back.
Always in the Loop: Get instant notifications about sales, low stock, and critical updates, ensuring you stay on top of your business.
Integration All-Star: Connects seamlessly with popular accounting software, payment processors, and e-commerce platforms, streamlining your workflow.
Support You Can Count On: Helpful and responsive customer service team available via phone, email, and live chat to address any questions or concerns.
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Pricing Structure: Some users find the tiered pricing plans and add-on fees confusing, making it difficult to calculate accurate costs upfront.
Limited Offline Functionality: Reliance on an internet connection can be problematic for businesses with unreliable internet or those operating in remote areas.
Inventory Management Issues: Some users have reported challenges with inventory tracking accuracy, slow syncing across multiple locations, and a lack of advanced inventory features.
Customer Support Wait Times: While generally helpful, customer support can experience longer wait times during peak periods, leading to potential delays in resolving issues.
Steeper Learning Curve: The extensive feature set can be overwhelming for less tech-savvy users, requiring a greater investment in training and onboarding.
Customization Limitations: Adapting the system to highly specific workflows or unique business models can be challenging without extensive workarounds or third-party integrations.
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Steep Learning Curve: While intuitive for basic tasks, some users find the advanced features and reporting tools difficult to navigate without comprehensive training.
Mobile App Shortcomings: The mobile app lacks some functionalities available on the desktop version, limiting on-the-go management.
Customization Caveats: While customizable, some users report limitations in tailoring reports and workflows to their specific needs.
Occasional Glitches: Users mention infrequent software glitches and bugs that can disrupt operations, though updates usually address them quickly.
Pricey for Smaller Businesses: The monthly subscription fee may be a bit high for smaller businesses with limited transaction volume.
Hardware Reliance: While cloud-based, the POS still requires reliable internet and compatible hardware, which can add to initial costs.
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Lightspeed POS, a cloud-based solution catering to retail, hospitality, and service industries, garners mixed reviews from users. While lauded for its user-friendly interface, robust features, omnichannel capabilities, and seamless integrations, some find its pricing complex, offline functionality limited, and specific functionalities lacking. Strengths that shine: Users consistently praise Lightspeed's intuitive interface, making it easy for both tech-savvy and less-experienced individuals to navigate. The vast feature set, encompassing inventory management, reporting, customer relationship management, and employee tools, caters to diverse business needs. Integrations with popular software like QuickBooks and Shopify streamline operations and data exchange. Notably, Lightspeed excels in omnichannel management, allowing businesses to manage online and physical stores seamlessly, a crucial strength in today's retail landscape. Weaknesses to consider: The pricing structure, with tiered plans and additional fees for features like offline functionality, can be confusing for some users. The lack of true offline functionality can be a dealbreaker for businesses with unreliable internet or operating in remote areas. While the feature set is comprehensive, some users report limitations in specific areas like advanced inventory management, which might necessitate workarounds or third-party integrations. Standing out from the crowd: Compared to competitors like Square POS and Shopify POS, Lightspeed offers a wider range of features and caters to more complex business needs. However, these strengths come at a higher price point. Ultimately, the choice between Lightspeed and its competitors boils down to individual business requirements and budget constraints. In conclusion, Lightspeed POS is a feature-rich solution with a user-friendly interface, but its pricing structure and lack of true offline functionality can be drawbacks. If you prioritize omnichannel capabilities, extensive integrations, and a robust feature set, Lightspeed is worth considering. However, carefully evaluate your needs and budget against potential limitations before making a decision.

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KORONA POS has garnered praise for its cloud-based convenience, real-time inventory management, and powerful reporting tools. Users appreciate its ability to streamline operations and gain valuable insights, particularly helpful for businesses juggling multiple locations or complex inventory. Compared to some competitors, KORONA shines in its user-friendly interface for employees and its seamless integration with popular accounting software and payment processors. However, some users cite a steeper learning curve for advanced features and limitations in the mobile app's functionality. Occasional software glitches and a price tag potentially higher for smaller businesses are also mentioned as drawbacks. Users comparing KORONA to Square or Shopify often highlight its robust reporting capabilities and multi-store management as key differentiators, especially for businesses prioritizing data-driven decisions and expanding operations. Ultimately, KORONA's strengths - cloud accessibility, inventory prowess, and insightful reporting - resonate with users seeking a scalable and feature-rich POS solution. Those needing a simpler system or operating on a tight budget might find alternatives more suitable. While minor flaws exist, KORONA's focus on streamlining operations and providing actionable insights seems to win over businesses looking to take their operations to the next level.

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