Lightspeed vs PHP POS

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Our analysts compared Lightspeed vs PHP POS based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Lightspeed is a cloud-based point-of-sale (POS) system offering features for businesses in retail, hospitality, and service industries. Its core functionality includes managing sales, inventory, customers, and employees, with additional features like marketing tools and reporting. While suitable for various business sizes, it often caters to those needing more advanced features than basic POS systems. Lightspeed shines in its scalability and omnichannel capabilities, allowing businesses to manage online and physical stores seamlessly. Users praise its intuitive interface, robust reporting, and app integrations. However, some find its pricing structure complex and miss features like offline functionality. Compared to similar POS systems, Lightspeed offers a wider range of features and integrations, but at a higher price point. It caters to businesses seeking a feature-rich solution for managing their omnichannel presence, while simpler and often cheaper options might suffice for smaller businesses with basic needs.

Pros
  • Scalable & Omnichannel
  • Intuitive Interface
  • Robust Reporting
  • App Integrations
  • Feature-Rich
Cons
  • Complex Pricing
  • No Offline Mode
  • Steeper Learning Curve
  • Not Ideal for Basic Needs
  • Higher Price Point
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PHP POS is an open-source point-of-sale system designed for small businesses and individual entrepreneurs. It offers essential POS features like product management, inventory tracking, sales recording, and basic reporting. Users praise its customizability and low cost, often opting for self-hosted installations to keep expenses minimal. However, setup and maintenance require technical expertise, making it less suitable for beginners or businesses needing extensive support. Compared to paid competitors, PHP POS lacks advanced features like multi-store management, employee permissions, and integrations with popular apps. While users appreciate its flexibility and cost-effectiveness, they also acknowledge the trade-off in terms of user-friendliness and functionality. Pricing varies depending on hosting and customization needs, but self-hosted installations start around $50, with additional fees for premium themes and plugins.

Pros
  • Free & open-source
  • Highly customizable
  • Low cost to self-host
  • Simple & intuitive interface
  • Basic features for most needs
Cons
  • Requires technical expertise
  • Limited advanced features
  • No multi-store support
  • Minimal customer support
  • Potential security risks
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$69 Monthly
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$8/Month, Freemium
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Quickly Launch Online Storefronts: Upload content, choose templates and build an online store tailored to specific needs. 
  • Sync Online and Retail Sales: Consolidate digital and retail sales data in a centralized platform and offer a consistent brand experience using barcode scanners, point of sale systems, label printers and more. 
  • Streamline Restaurant Management: Restaurant owners can provide contactless payment, food delivery, order ahead and other options. 
  • Manage Golf Courses: Use a booking management module with tee sheets and customizations for standards, shotguns, crossovers and more. 
  • Work Remotely: Optimized for mobile devices and tablets for remote access. 
  • Perform Omnichannel Marketing: Advertise business on various social networks and marketplaces, and manage every listing from a dashboard. Offers SEO tools and metadata customizations for optimizing personal website’s visibility. 
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  • Unleash Your Inner Tweak Master: PHP POS's open-source nature lets you customize it to your exact needs. Craft bespoke workflows, tailor reports, and even build custom plugins - the possibilities are endless.
  • Cost-Conscious Champion: Ditch the hefty price tags of closed-source POS systems. PHP POS is free to download and use, with minimal hosting costs and optional add-ons for advanced needs. Save your resources for what truly matters - growing your business.
  • Data Detective: Gain valuable insights into your operations with built-in reporting tools. Track sales trends, analyze inventory levels, and identify customer buying patterns to make informed decisions and optimize your business strategy.
  • Tech-Savvy Simplicity: Don't be intimidated by complex interfaces. PHP POS boasts a user-friendly design that makes it easy for anyone, from seasoned cashiers to tech newbies, to navigate and master the system quickly.
  • Community Connection: You're not alone in your POS journey. PHP POS has a vibrant community of developers and users offering support, sharing tips, and contributing to the ongoing development of the platform.
  • Future-Proof Flexibility: As your business evolves, so can your POS. PHP POS's modular design allows you to add new features and integrations as your needs change, ensuring your system stays relevant and adaptable.
  • Security in Your Own Hands: Take control of your data security. Self-hosted installations give you complete ownership and oversight, allowing you to implement your preferred security measures and customize access permissions.
  • Investment in Openness: By choosing PHP POS, you're not just investing in a POS system, you're investing in an open-source philosophy. Contribute to the development community, share your knowledge, and help shape the future of POS technology.
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  • E-Commerce: Set up an online store with customizable, mobile-friendly templates and built-in SEO tools. Sync inventories across all physical locations, purchase stock from the Lightspeed Supplier Market and sell units from a unified dashboard. Manage in-store appointments and Google local inventory ads from the POS system. 
  • Payment Processing: Complete sales with simple pricing, no hidden fees, a fast and secure checkout experience, and built-in PCI compliance and fraud detection. Process transactions with EMV-compatible terminals and accept all payment methods. Receive a dedicated expert’s assistance on dispute management and chargeback issues. Available only in the U.S; external integrations are required for payment processing in Canada, Australia and the U.K. 
  • Loyalty: Offer a point-based loyalty program with flexible reward tiers to incentivize customer loyalty and boost retention. Manage both in-store and online promotions and coupons while providing one-time special offers on birthdays or to VIP shoppers. Boost custom marketing campaigns with seasonal promotions and auto-segment customers based on their purchasing habits. 
  • Analytics: Drill down on critical areas with customizable reports and monitor sales, inventory and employee performance to make growth-oriented decisions. With Analytics Core, pay only for the expert-crafted reports required for business instead of the whole suite of report templates. 
  • Lightspeed Accounting: This integration creates a link between a store’s POS and accounting systems. Record business finances with automatic bookkeeping and receive daily sales receipts, profit and loss statements and more. 
  • Hardware: Choose from various hardware bundles for businesses or acquire single items, including zebra label printers, USB or Bluetooth bar scanners, Verifone P400 PIN pads, TM-m30 receipt printers and more. Design branded gift cards for the store and ship them to customers’ doorsteps. 
  • Restaurant Point of Sale: Offers industry-specific POS system for restaurants. 
    • Delivery: Syncs menu with major delivery apps like UberEats, SkipTheDishes or DoorDash to scale business and reach more customers. Receive delivery orders, promote high-margin dishes, create delivery-only menus and more. 
    • Order Ahead: Provide customers with the flexibility to order ahead for takeout, curbside pickup and appointments. They can add custom notes, table and room number requested, whether utensils are required and more details. Keep customers in the loop with real-time SMS notifications. 
    • Self Order Menus: Let customers send their orders via an interactive digital menu directly to the kitchen, bypassing the need for waiters and servers. Realign employees to focus on faster cooking, increasing order accuracy and improving customer service. 
    • Kitchen Display System: Displays a detailed view of every order, including turnaround time and images, color codes orders according to assigned chefs, and sends alerts for pending orders. Have online orders directly go to the display board after submission for faster preparation. 
    • Customer Facing Display: Exhibit the total breakdown of customers’ orders, subtotal cost, tax percentage, tips paid and total price on a display screen. Customize the screen with business logo and brand colors while advertising high-margin dishes or the item-of-the-day. 
    • Enterprise: Run multiple restaurants located in different places with a cloud-based POS system. Monitor each location’s sales, employee and promotional data while centralizing customer data from numerous areas. Customize and scale as needed with an open API interface. 
  • Golf Course Management: Caters to businesses that operate golf courses. 
    • Tee Sheets: Personalize tee sheets according to the facility’s structure. Manage golf courses from nine to 54 holes. Accommodate any play type, including shotguns, crossovers, front or back nines and more. 
    • Booking Management: Players can register for tournaments and pick their tee times. Organize monthly or yearly leagues, track attendees and review metrics from the dashboard. 
    • Membership Management: Create unlimited types of memberships, customize booking restrictions and pricing structures per type, and automate the billing process. 
    • Professional Website: Increase online presence, showcase facilities, attract more golfers and provide flexible payment options through a personalized website and mobile application. Design websites with preset templates or customize them with source coding. The vendor takes charge of website maintenance. 
  • Integrations: Leverage various integrations for assistance in accounting, analytics, CRM, marketing, payment processing (In the U.K, Canada and Australia), ERP, invoicing and more. 
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  • Inventory Management: Count items, edit quantities, assign serial numbers, generate summaries, scan products, refill goods, view updates and more. Track inventory movement and avoid out of stocks with real-time updates. View reports and gain insightful access to sales data. 
  • Employee Management: Add new employees, grant permissions, create user-profiles and more with employee management tools. Record employee work hours using an integrated time clock. Access summarized information about recorded time in the form of reports. 
  • Offline: Skip internet connection hassles and work smoothly while offline. Log in and check the Offline Mode box to enable the functionality. Works only with a valid SSL certificate. Keep the browser open and log in to allow automatic sales screen sync. 
  • Reports: Use graphical, summary and detailed reports to provide insights into total sales, profit and loss, item totals, sum transactions, commissions, payments, customers and more. Generate custom reports to view stats for a specific category. 
  • Delivery: Accept orders, add customers, schedule delivery, manage shipping zones, process payments, send receipts, view status information, update details and control the complete delivery lifecycle using a flexible management system. 
  • Marketing: Create deals and promotions like "buy one get one free" and "flat 20% off" to strengthen customer loyalty and improve sales. Keep guests coming back for more using coupons, personalized rewards, gift cards and attractive offers. 
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Product Ranking

#10

among all
POS Software

#175

among all
POS Software

Find out who the leaders are

Analyst Rating Summary

86
71
67
33
94
78
60
100
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Integration and Extensibility
Types of POS
Inventory Management
Reporting and Insights
Customer and Loyalty Management
Employee Management
Integration and Extensibility
Inventory Management
Items and Service Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Lightspeed
PHP POS
+ Add Product + Add Product
Compliance And Security Customer And Loyalty Management Employee Management Inventory Management Items And Service Management Payment Transactions And Cash Management POS Hardware Reporting And Insights Sales And Marketing Management Store Management Types Of POS 67 94 60 98 90 86 76 96 89 70 100 33 78 100 98 90 78 46 75 60 56 54 0 25 50 75 100
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33%
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90%
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78%
11%
11%
78%
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90%
88%
13%
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67%
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33%
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56%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
0%
0%
100%
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User Sentiment Summary

Great User Sentiment 1168 reviews
Excellent User Sentiment 304 reviews
86%
of users recommend this product

Lightspeed has a 'great' User Satisfaction Rating of 86% when considering 1168 user reviews from 5 recognized software review sites.

94%
of users recommend this product

PHP POS has a 'excellent' User Satisfaction Rating of 94% when considering 304 user reviews from 1 recognized software review sites.

5.0 (58)
n/a
4.1 (160)
n/a
4.75 (169)
n/a
4.2 (774)
4.7 (304)
4.3 (7)
n/a

Awards

SelectHub research analysts have evaluated Lightspeed and concluded it earns best-in-class honors for Types of POS.

Types of POS Award

PHP POS stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: Users consistently praise Lightspeed's intuitive interface, making it easy to navigate and perform tasks efficiently, even with limited technical experience.
Robust Features: Lightspeed offers an extensive suite of features, addressing various business needs, including inventory management, sales reporting, customer relationship management, employee management, and omnichannel capabilities.
Integrations: The system integrates seamlessly with a wide range of popular third-party software, such as accounting, marketing, and e-commerce platforms, streamlining workflows and data exchange.
Omnichannel Functionality: Lightspeed excels in managing both online and in-store sales channels effectively, providing a unified experience for customers and streamlining operations across multiple touchpoints.
Reporting and Analytics: Users appreciate the comprehensive reporting tools that offer insights into sales trends, customer behavior, inventory levels, and employee performance, enabling data-driven decision-making.
Customer Support: Lightspeed offers multiple support channels, including phone, email, and online resources, with generally helpful and knowledgeable agents, providing assistance when needed.
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Simple and intuitive interface: Reduces training time and improves staff efficiency, especially for small businesses with limited tech experience. Many users praised the clean layout and logical workflow, allowing staff to focus on customer service rather than struggling with the POS system.
Streamlined inventory control: Real-time stock tracking, low-stock alerts, and barcode scanning minimize errors and prevent stockouts. Users reported significant reductions in inventory discrepancies and improved stock management, leading to fewer out-of-stocks and happier customers.
Adaptable to diverse needs: Wide range of features and integrations cater to specific industry requirements and business growth. From restaurant orders to appointment booking, many users highlighted the ability to customize the POS for their unique needs, eliminating the need for multiple software solutions.
Actionable sales reports: Gain valuable customer and performance insights to optimize marketing, staffing, and product offerings. Users appreciated the detailed reports and data analysis tools, enabling them to make data-driven decisions about promotions, staffing levels, and inventory.
Cost-effectiveness: Open-source option available: Free or affordable plans cater to various budgets and business sizes. Many users found PHP POS to be a budget-friendly alternative to proprietary POS systems, with options to scale as their business grows.
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Pricing Structure: Some users find the tiered pricing plans and add-on fees confusing, making it difficult to calculate accurate costs upfront.
Limited Offline Functionality: Reliance on an internet connection can be problematic for businesses with unreliable internet or those operating in remote areas.
Inventory Management Issues: Some users have reported challenges with inventory tracking accuracy, slow syncing across multiple locations, and a lack of advanced inventory features.
Customer Support Wait Times: While generally helpful, customer support can experience longer wait times during peak periods, leading to potential delays in resolving issues.
Steeper Learning Curve: The extensive feature set can be overwhelming for less tech-savvy users, requiring a greater investment in training and onboarding.
Customization Limitations: Adapting the system to highly specific workflows or unique business models can be challenging without extensive workarounds or third-party integrations.
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Limited customization options: May require technical expertise for advanced configurations or integrations, potentially hindering user experience for non-technical users. Some reviews mentioned challenges customizing receipts or reports without coding knowledge.
Reliance on community support: Open-source nature may require users to seek help from online communities or forums for troubleshooting or feature requests, potentially leading to delays or dependence on external resources. Users reported waiting for solutions or workarounds from the community, impacting workflow.
Compatibility concerns: Integration with specific hardware or software might require additional effort or custom development, potentially increasing costs or implementation time. Some users encountered difficulties connecting older hardware or niche software, requiring extra workarounds.
Scalability limitations: Free or basic plans may have limitations on features, data storage, or user accounts, potentially restricting growth for larger businesses. Some reviews mentioned outgrowing the features or data storage capacity of free plans, requiring paid upgrades.
Security considerations: Open-source nature may require additional vigilance and proactive security measures compared to closed-source solutions, potentially increasing IT workload. Some users expressed concerns about managing server security or keeping the software updated, especially for businesses with limited IT resources.
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Lightspeed POS, a cloud-based solution catering to retail, hospitality, and service industries, garners mixed reviews from users. While lauded for its user-friendly interface, robust features, omnichannel capabilities, and seamless integrations, some find its pricing complex, offline functionality limited, and specific functionalities lacking. Strengths that shine: Users consistently praise Lightspeed's intuitive interface, making it easy for both tech-savvy and less-experienced individuals to navigate. The vast feature set, encompassing inventory management, reporting, customer relationship management, and employee tools, caters to diverse business needs. Integrations with popular software like QuickBooks and Shopify streamline operations and data exchange. Notably, Lightspeed excels in omnichannel management, allowing businesses to manage online and physical stores seamlessly, a crucial strength in today's retail landscape. Weaknesses to consider: The pricing structure, with tiered plans and additional fees for features like offline functionality, can be confusing for some users. The lack of true offline functionality can be a dealbreaker for businesses with unreliable internet or operating in remote areas. While the feature set is comprehensive, some users report limitations in specific areas like advanced inventory management, which might necessitate workarounds or third-party integrations. Standing out from the crowd: Compared to competitors like Square POS and Shopify POS, Lightspeed offers a wider range of features and caters to more complex business needs. However, these strengths come at a higher price point. Ultimately, the choice between Lightspeed and its competitors boils down to individual business requirements and budget constraints. In conclusion, Lightspeed POS is a feature-rich solution with a user-friendly interface, but its pricing structure and lack of true offline functionality can be drawbacks. If you prioritize omnichannel capabilities, extensive integrations, and a robust feature set, Lightspeed is worth considering. However, carefully evaluate your needs and budget against potential limitations before making a decision.

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The buzz around PHP POS is mixed, painting a picture of a POS system with distinct strengths and weaknesses. Users laud its intuitive interface, streamlined inventory management, and adaptability, often praising it as a time-saver compared to clunkier alternatives. This simplicity makes it a hit with small businesses and those new to POS systems, allowing staff to focus on customers rather than software struggles. However, PHP POS stumbles in its lack of extensive customization options. Power users and those with unique needs may find themselves hitting walls, yearning for the deep integrations and bespoke configurations offered by its pricier competitors. Additionally, the open-source nature presents a double-edged sword: while it keeps costs down, it also throws users into the arms of online communities for troubleshooting and feature requests, potentially leading to frustrating delays. Ultimately, PHP POS shines for its user-friendliness, affordability, and solid core features. But for businesses demanding extensive customization, robust integrations, and hand-holding support, its limitations might outweigh its charms. Remember, choosing the right POS is a balancing act – weigh PHP POS's strengths against your specific needs to see if it strikes the perfect chord for your business.

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