NCR Silver vs PHP POS

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Our analysts compared NCR Silver vs PHP POS based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

NCR Silver is an easy-to-use, cloud-based solution that provides software and hardware solutions to banks, restaurants, telecom companies and other retail businesses. The exceptional point of sale system is backed by secure payments, powerful integrations, customer marketing tools, regular updates, live support options, labor management tools and more.
It provides an enhanced employee training and onboarding experience while advanced reporting and business intelligence tools give detailed insights into day-to-day operations. The handheld devices ensure efficient customer service and a transparent payment processing model to simplify secure checkouts.

Pros
  • User-friendly interface
  • Reliable hardware
  • Good customer support
  • Offline functionality
  • Strong inventory management
Cons
  • Limited customization
  • Few integrations
  • Higher costs
  • Long-term contracts
  • Occasional software glitches
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PHP POS is an open-source point-of-sale system designed for small businesses and individual entrepreneurs. It offers essential POS features like product management, inventory tracking, sales recording, and basic reporting. Users praise its customizability and low cost, often opting for self-hosted installations to keep expenses minimal. However, setup and maintenance require technical expertise, making it less suitable for beginners or businesses needing extensive support. Compared to paid competitors, PHP POS lacks advanced features like multi-store management, employee permissions, and integrations with popular apps. While users appreciate its flexibility and cost-effectiveness, they also acknowledge the trade-off in terms of user-friendliness and functionality. Pricing varies depending on hosting and customization needs, but self-hosted installations start around $50, with additional fees for premium themes and plugins.

Pros
  • Free & open-source
  • Highly customizable
  • Low cost to self-host
  • Simple & intuitive interface
  • Basic features for most needs
Cons
  • Requires technical expertise
  • Limited advanced features
  • No multi-store support
  • Minimal customer support
  • Potential security risks
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$108 Monthly
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Windows
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Android
Chromebook
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Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improved Efficiency: Streamline operations with intuitive point-of-sale processing, inventory management, employee time tracking, and sales reporting, freeing up time for growth-focused activities.
  • Enhanced Customer Experience: Offer personalized interactions, loyalty programs, and efficient checkout processes to build customer loyalty and satisfaction, fostering repeat business.
  • Data-Driven Decisions: Gain valuable insights from comprehensive sales and inventory data to make informed decisions about product offerings, pricing strategies, and marketing campaigns, optimizing business performance.
  • Reliable Operations: Ensure business continuity with offline functionality, secure payment processing, and robust hardware that withstands daily wear and tear, minimizing downtime and interruptions.
  • Scalability for Growth: Adapt the system to your evolving needs with multi-location support and expanded features as your business expands, accommodating growth without the need for system overhauls.
  • Simplified Inventory Management: Track stock levels, automate purchase orders, and receive low-stock alerts to maintain optimal inventory levels, preventing stockouts and potential revenue losses.
  • Mobile Accessibility: Manage your business on the go with mobile apps for sales, inventory, and reporting, offering flexibility and convenience for remote management and decision-making.
  • Secure Transactions: Protect customer data and comply with industry standards through robust security measures and PCI compliance, safeguarding sensitive information and building customer trust.
  • Dedicated Customer Support: Access comprehensive assistance through phone, email, and online resources, ensuring prompt resolution of issues and minimizing disruptions to business operations.
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  • Unleash Your Inner Tweak Master: PHP POS's open-source nature lets you customize it to your exact needs. Craft bespoke workflows, tailor reports, and even build custom plugins - the possibilities are endless.
  • Cost-Conscious Champion: Ditch the hefty price tags of closed-source POS systems. PHP POS is free to download and use, with minimal hosting costs and optional add-ons for advanced needs. Save your resources for what truly matters - growing your business.
  • Data Detective: Gain valuable insights into your operations with built-in reporting tools. Track sales trends, analyze inventory levels, and identify customer buying patterns to make informed decisions and optimize your business strategy.
  • Tech-Savvy Simplicity: Don't be intimidated by complex interfaces. PHP POS boasts a user-friendly design that makes it easy for anyone, from seasoned cashiers to tech newbies, to navigate and master the system quickly.
  • Community Connection: You're not alone in your POS journey. PHP POS has a vibrant community of developers and users offering support, sharing tips, and contributing to the ongoing development of the platform.
  • Future-Proof Flexibility: As your business evolves, so can your POS. PHP POS's modular design allows you to add new features and integrations as your needs change, ensuring your system stays relevant and adaptable.
  • Security in Your Own Hands: Take control of your data security. Self-hosted installations give you complete ownership and oversight, allowing you to implement your preferred security measures and customize access permissions.
  • Investment in Openness: By choosing PHP POS, you're not just investing in a POS system, you're investing in an open-source philosophy. Contribute to the development community, share your knowledge, and help shape the future of POS technology.
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  • Kitchen Management: Optimize kitchen operations and boost efficiency using table mapping, offline credits, menu management and more. Colour code and route orders, assign preparation time, attach receipts, monitor production status, forecast requirements and leverage integrations to enhance the overall experience. 
  • Online Ordering: Create a flexible and effective digital ordering system to deliver quick services. Allow guests to order for curbside pickups, in-house delivery and third-party delivery. Process contactless payments, offer customizable menus, integrate with delivery providers, send orders directly to the kitchen and more across multiple devices. 
  • Alerts: Prioritize important tasks and regulate operations based on real-time notifications. Get instant alerts about new orders, updates, payments, non-availability of items, customer reviews and other communications without delay. Resolve issues to ensure smooth workplace functioning. 
  • Marketing: Offer rewards, discounts, promos and discounts to boost customer retention. Analyze transaction data, interaction stats and customer buying patterns to create targeted campaigns and personalized deals. Send marketing messages via SMS, MMS and email. 
  • Online Payments: Use a fully integrated platform to process online payments, equipped with a branded user interface and compatible with any smartphone device. Allow guests to scan a QR code or click a link from a text message to pay and send electronic receipts via email upon receiving checks. 
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  • Inventory Management: Count items, edit quantities, assign serial numbers, generate summaries, scan products, refill goods, view updates and more. Track inventory movement and avoid out of stocks with real-time updates. View reports and gain insightful access to sales data. 
  • Employee Management: Add new employees, grant permissions, create user-profiles and more with employee management tools. Record employee work hours using an integrated time clock. Access summarized information about recorded time in the form of reports. 
  • Offline: Skip internet connection hassles and work smoothly while offline. Log in and check the Offline Mode box to enable the functionality. Works only with a valid SSL certificate. Keep the browser open and log in to allow automatic sales screen sync. 
  • Reports: Use graphical, summary and detailed reports to provide insights into total sales, profit and loss, item totals, sum transactions, commissions, payments, customers and more. Generate custom reports to view stats for a specific category. 
  • Delivery: Accept orders, add customers, schedule delivery, manage shipping zones, process payments, send receipts, view status information, update details and control the complete delivery lifecycle using a flexible management system. 
  • Marketing: Create deals and promotions like "buy one get one free" and "flat 20% off" to strengthen customer loyalty and improve sales. Keep guests coming back for more using coupons, personalized rewards, gift cards and attractive offers. 
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Product Ranking

#21

among all
POS Software

#175

among all
POS Software

Find out who the leaders are

Analyst Rating Summary

80
71
42
33
89
78
100
100
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Employee Management
Reporting and Insights
Types of POS
Customer and Loyalty Management
Inventory Management
Employee Management
Integration and Extensibility
Inventory Management
Items and Service Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

NCR Silver
PHP POS
+ Add Product + Add Product
Compliance And Security Customer And Loyalty Management Employee Management Inventory Management Items And Service Management Payment Transactions And Cash Management POS Hardware Reporting And Insights Sales And Marketing Management Store Management Types Of POS 42 89 100 85 85 76 70 100 76 73 100 33 78 100 98 90 78 46 75 60 56 54 0 25 50 75 100
33%
0%
67%
33%
0%
67%
90%
0%
10%
80%
0%
20%
100%
0%
0%
100%
0%
0%
89%
0%
11%
100%
0%
0%
86%
0%
14%
86%
0%
14%
78%
0%
22%
78%
0%
22%
40%
0%
60%
10%
0%
90%
100%
0%
0%
75%
0%
25%
70%
0%
30%
50%
0%
50%
67%
0%
33%
44%
0%
56%
100%
0%
0%
50%
0%
50%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

40%
0%
60%
100%
0%
0%

User Sentiment Summary

Good User Sentiment 161 reviews
Excellent User Sentiment 304 reviews
74%
of users recommend this product

NCR Silver has a 'good' User Satisfaction Rating of 74% when considering 161 user reviews from 2 recognized software review sites.

94%
of users recommend this product

PHP POS has a 'excellent' User Satisfaction Rating of 94% when considering 304 user reviews from 1 recognized software review sites.

3.8 (18)
n/a
3.7 (143)
4.7 (304)

Awards

SelectHub research analysts have evaluated NCR Silver and concluded it earns best-in-class honors for Types of POS.

Types of POS Award

PHP POS stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Intuitive Interface: Users often praise the easy-to-learn interface, with clear navigation and touchscreen compatibility.
Mobile Capabilities: Manage sales, inventory, and employee timecards remotely using the mobile app.
Flexible Payment Processing: Accept various payment methods, including EMV chip cards, contactless payments, and mobile wallets.
Robust Reporting: Generate detailed sales, inventory, and employee performance reports to track business insights.
Customer Management Tools: Build customer loyalty with features for tracking purchase history, creating targeted promotions, and managing gift cards.
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Simple and intuitive interface: Reduces training time and improves staff efficiency, especially for small businesses with limited tech experience. Many users praised the clean layout and logical workflow, allowing staff to focus on customer service rather than struggling with the POS system.
Streamlined inventory control: Real-time stock tracking, low-stock alerts, and barcode scanning minimize errors and prevent stockouts. Users reported significant reductions in inventory discrepancies and improved stock management, leading to fewer out-of-stocks and happier customers.
Adaptable to diverse needs: Wide range of features and integrations cater to specific industry requirements and business growth. From restaurant orders to appointment booking, many users highlighted the ability to customize the POS for their unique needs, eliminating the need for multiple software solutions.
Actionable sales reports: Gain valuable customer and performance insights to optimize marketing, staffing, and product offerings. Users appreciated the detailed reports and data analysis tools, enabling them to make data-driven decisions about promotions, staffing levels, and inventory.
Cost-effectiveness: Open-source option available: Free or affordable plans cater to various budgets and business sizes. Many users found PHP POS to be a budget-friendly alternative to proprietary POS systems, with options to scale as their business grows.
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Limited Customization Options: Users may find the system's customization capabilities for receipts, reports, and workflows restrictive compared to some competitors.
Potential Inventory Management Issues: Some reviews mention challenges with inventory tracking accuracy and stock syncing across multiple locations.
Technical Glitches: Occasional reports of software glitches, slow loading times, and hardware compatibility issues, though frequency may vary.
Customer Support Response Times: Mixed experiences with customer support, with some users reporting long wait times or difficulty reaching knowledgeable representatives.
Hidden Fees: Potential for unexpected fees for hardware, add-ons, or specific payment processing services, which can increase overall costs.
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Limited customization options: May require technical expertise for advanced configurations or integrations, potentially hindering user experience for non-technical users. Some reviews mentioned challenges customizing receipts or reports without coding knowledge.
Reliance on community support: Open-source nature may require users to seek help from online communities or forums for troubleshooting or feature requests, potentially leading to delays or dependence on external resources. Users reported waiting for solutions or workarounds from the community, impacting workflow.
Compatibility concerns: Integration with specific hardware or software might require additional effort or custom development, potentially increasing costs or implementation time. Some users encountered difficulties connecting older hardware or niche software, requiring extra workarounds.
Scalability limitations: Free or basic plans may have limitations on features, data storage, or user accounts, potentially restricting growth for larger businesses. Some reviews mentioned outgrowing the features or data storage capacity of free plans, requiring paid upgrades.
Security considerations: Open-source nature may require additional vigilance and proactive security measures compared to closed-source solutions, potentially increasing IT workload. Some users expressed concerns about managing server security or keeping the software updated, especially for businesses with limited IT resources.
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NCR Silver, a POS software solution, has garnered a mixed bag of user reviews in the past year. While praised for its intuitive interface, ease of use, and robust reporting features, some users have expressed concerns regarding its pricing structure, limited customization options, and occasional glitches. On the positive side, many users appreciate NCR Silver's clean and user-friendly interface, making it easy for new staff to learn the ropes quickly. The software's reporting capabilities are also a hit, offering valuable insights into sales trends, inventory levels, and customer behavior. This data-driven approach helps businesses make informed decisions and optimize their operations. For instance, one user mentioned using NCR Silver's reporting to identify slow-selling items and adjust their ordering accordingly, leading to a significant reduction in waste. However, some users find the software's pricing to be on the higher end, especially for smaller businesses. Additionally, the customization options are perceived as limited compared to competitors, hindering businesses with unique workflows or branding needs. A recurring complaint dotyczy occasional bugs and glitches that can disrupt operations, although NCR has been working on addressing these issues through regular updates. Overall, NCR Silver seems to be a solid POS system for businesses seeking a user-friendly and data-rich solution. However, its pricing and limited customization might deter cost-conscious businesses or those with specific needs. Carefully weighing the strengths and weaknesses against your individual requirements is crucial before making a decision.

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The buzz around PHP POS is mixed, painting a picture of a POS system with distinct strengths and weaknesses. Users laud its intuitive interface, streamlined inventory management, and adaptability, often praising it as a time-saver compared to clunkier alternatives. This simplicity makes it a hit with small businesses and those new to POS systems, allowing staff to focus on customers rather than software struggles. However, PHP POS stumbles in its lack of extensive customization options. Power users and those with unique needs may find themselves hitting walls, yearning for the deep integrations and bespoke configurations offered by its pricier competitors. Additionally, the open-source nature presents a double-edged sword: while it keeps costs down, it also throws users into the arms of online communities for troubleshooting and feature requests, potentially leading to frustrating delays. Ultimately, PHP POS shines for its user-friendliness, affordability, and solid core features. But for businesses demanding extensive customization, robust integrations, and hand-holding support, its limitations might outweigh its charms. Remember, choosing the right POS is a balancing act – weigh PHP POS's strengths against your specific needs to see if it strikes the perfect chord for your business.

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Screenshots

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