SpotOn vs KORONA POS

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Our analysts compared SpotOn vs KORONA POS based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

SpotOn offers a cloud-based point-of-sale (POS) system catering to diverse businesses, from single-location setups to multi-outlet chains. Its core strength lies in its flexibility, allowing customization for restaurants, retail stores, salons, and more. Users praise its intuitive interface, streamlining checkout processes and inventory management. SpotOn integrates seamlessly with payment processing, payroll, and marketing tools, providing a centralized platform for business operations. However, some users report occasional glitches and limitations in advanced reporting features. Pricing varies based on chosen modules and transaction volume, ranging from per-month subscriptions to tiered transaction fees. Overall, SpotOn shines for businesses seeking a user-friendly, adaptable POS solution, particularly those comfortable with cloud-based systems.

Pros
  • Cloud-based & accessible
  • Flexible for many industries
  • Easy-to-use interface
  • Payment & marketing tools
  • Inventory management
Cons
  • Occasional glitches reported
  • Limited advanced reporting
  • Pricing based on transactions
  • May not suit complex needs
  • Cloud dependence concerns
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KORONA POS is a cloud-based point-of-sale software designed for streamlining retail operations for businesses of all sizes. Its core functionality encompasses managing sales, inventory, customers, and reports. It shines for businesses seeking intuitive interfaces, omnichannel capabilities, and robust integrations with popular eCommerce platforms. Users praise its ease of use, mobile accessibility, and loyalty program features. Compared to similar products, KORONA boasts a user-friendly interface, mobile app for on-the-go management, and strong inventory control. However, its pricing structure, based on a monthly subscription per location, might not be the most budget-friendly for smaller businesses with low-volume transactions.

Pros
  • Easy to use
  • Mobile app access
  • Robust inventory tools
  • Loyalty program features
  • Flexible payment options
Cons
  • Monthly pricing model
  • Limited customization
  • Reporting could be improved
  • Occasional technical glitches
  • Customer support response time
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$25/Station, Monthly
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Tailored to your specific needs
$59 Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Increase Mobility: Access the system from multiple locations and devices to facilitate flexible business management. 
  • Improve Efficiency: Enhance business productivity with Terminal, a smart device made for managing operations like customer management, marketing, reporting and payments. 
  • Customize Layouts and Workflows: Fulfill industry-specific needs and enhance branding using multiple customizations and combining different hardware and software components. 
  • Streamline Processes: Manage tables, send pickup notifications, access guest data and streamline operations to create a seamless experience and boost revenue using Reserve. 
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  • Reduced Checkout Times: Intuitive interface and quick product lookup minimize wait times, boosting customer satisfaction and sales.
  • Simplified Inventory Management: Real-time stock levels and automated purchase orders eliminate overselling and stockouts, improving efficiency.
  • Centralized Data Management: Cloud-based platform offers access to all store data from anywhere, allowing for better decision-making.
  • Loyalty Program Integration: Built-in loyalty programs reward repeat customers, fostering brand loyalty and driving repeat business.
  • Personalized Customer Experiences: Customer profiles and purchase history enable targeted promotions and recommendations, increasing customer engagement.
  • Omnichannel Capabilities: Seamless integration with online stores and mobile apps allows for convenient omnichannel shopping experiences.
  • Comprehensive Reporting: Detailed sales, inventory, and customer reports provide valuable insights for optimizing operations and marketing strategies.
  • Actionable Analytics: Identify trends, track performance metrics, and make data-driven decisions to improve profitability and growth.
  • Scalability and Adaptability: Flexible platform grows with your business, accommodating changing needs and expanding operations.
  • Improved Employee Productivity: Intuitive interface and streamlined workflows reduce training time and boost employee efficiency.
  • Enhanced Security and Compliance: Secure cloud storage and industry-standard data encryption protect sensitive information.
  • Cost-Saving Potential: Reduced manual tasks, efficient inventory management, and targeted marketing can lead to significant cost savings.
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  • Centralized Workspace: Organize workflows and accelerate revenue growth with efficient customer service tools. Add employee profiles, view customer contact information, access sales reports, send invoices, manage inventory, monitor employee activity, process payments and more using Register. 
  • Online Customer Service: Create a centralized customer service platform on a single dashboard. Manage employee schedules, send automated reminders, offer loyalty rewards and process checkouts with a digital user interface. Benefit from two-way texting with clients, integrated payment options and digital marketing tools. 
  • Intuitive Reporting: Provide intelligible insights into key KPIs with real-time, intuitive reports. Get easy-to-understand, cloud-based reports based on business data on a consolidated dashboard, accessible on the desktop and mobile phone. 
  • Virtual Payments: Offer a secure and seamless transaction process with mobile-friendly, online payment options. Send invoices, set up billing plans, collect deposits, send digital receipts and more on a secure platform. 
  • Customer Marketing: Drive customer engagement using hands-on digital marketing tools. Create custom rewards, enroll customers during checkout, offer limited-time deals, create marketing campaigns, send promos on special occasions and improve advertising to boost customer retention. Track marketing performance with comprehensive reports on a consolidated dashboard. 
  • Interactive Reviews: Facilitate a robust communication system with dynamic interactive features. Monitor, manage and respond to online reviews through a personalized dashboard and receive real-time alerts for new reviews to understand customer sentiments and expectations. 
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  • CRM Software: Consolidate business operations and improve efficiency with a secure and smooth payment system, real-time reporting, online inventory management, seamless integrations, and more. Boost customer satisfaction with powerful strategies like promotions and loyalty programs, gift cards, targeted marketing, and automated campaigns. 
  • Inventory Management: Maintain stock levels with consistent management solutions. Print shelf labels and price tags, combine data in one product catalog, manage the order cycle based on purchase history, track shipments with instant notifications, and control staff permissions to secure data. 
  • Retail Loss Prevention: Secure the business with effective theft-prevention. Authenticate receipts after the transaction, prevent item voiding using shift reports, add authorization measures for adding discounts, and identify errors and discrepancies with in-depth inventory and reporting. 
  • Secure Payments: Use EMV chip payments, including credit and debit cards and contactless NFC payments such as Apple Pay and Android Pay. Get combined statistics and reports for transactions and sales. Monitor staff permissions to prevent unauthorized actions. Use automation tools to track cash movement, manage accounting data and secure business operations. 
  • In-depth Reporting: Get intuitive insights into business KPIs with informative reports and analytics. Access business data through the cloud management system and use data-backed visualizations to monitor performance metrics, including average customer spend, product return rates, annual comparisons, conversion rates and stock levels. 
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Product Ranking

#20

among all
POS Software

#87

among all
POS Software

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Analyst Rating Summary

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77
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76
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80
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Payment Transactions and Cash Management
Items and Service Management
Inventory Management
Reporting and Insights
Payment Transactions and Cash Management
Types of POS
Integration and Extensibility

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SpotOn
KORONA POS
+ Add Product + Add Product
Compliance And Security Customer And Loyalty Management Employee Management Inventory Management Items And Service Management Payment Transactions And Cash Management POS Hardware Reporting And Insights Sales And Marketing Management Store Management Types Of POS 67 76 60 63 98 100 74 50 62 46 65 50 80 80 100 68 93 33 100 74 68 87 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 85 reviews
Excellent User Sentiment 149 reviews
94%
of users recommend this product

SpotOn has a 'excellent' User Satisfaction Rating of 94% when considering 85 user reviews from 1 recognized software review sites.

94%
of users recommend this product

KORONA POS has a 'excellent' User Satisfaction Rating of 94% when considering 149 user reviews from 3 recognized software review sites.

n/a
4.8 (18)
n/a
4.7 (66)
4.7 (85)
4.7 (65)

Awards

SelectHub research analysts have evaluated SpotOn and concluded it earns best-in-class honors for Payment Transactions and Cash Management. SpotOn stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Payment Transactions and Cash Management Award

SelectHub research analysts have evaluated KORONA POS and concluded it earns best-in-class honors for Inventory Management. KORONA POS stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Inventory Management Award

Synopsis of User Ratings and Reviews

User-Friendly: The system is easy to set up and navigate, 90% of users said about this element.
Customer Support: 100% of users who reviewed the support said it’s informative and company representatives are knowledgeable.
Integration: About 70% of users who mentioned this feature said the product offers effortless and smooth integrations.
Reporting: Approximately 90% of users who talked about this aspect said it's extensive and insightful.
Menu Management: Items are easily changeable and update instantly, said 95% of users about the menu.
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Cloud-based Convenience: Access your POS from anywhere, anytime, on any device. No more relying on local servers or expensive on-site maintenance.
Inventory Master: Real-time stock tracking across locations, automatic low-stock alerts, and customizable reports to optimize ordering and prevent overselling.
Sales Insights Galore: Powerful reporting tools with drag-and-drop customization, allowing you to analyze trends, track employee performance, and make data-driven decisions.
Easy on Employees: Intuitive interface, simple transaction processing, and built-in training resources make it a breeze to onboard new staff.
Customer Loyalty Booster: Create loyalty programs, manage gift cards, and track customer preferences for personalized experiences that keep them coming back.
Always in the Loop: Get instant notifications about sales, low stock, and critical updates, ensuring you stay on top of your business.
Integration All-Star: Connects seamlessly with popular accounting software, payment processors, and e-commerce platforms, streamlining your workflow.
Support You Can Count On: Helpful and responsive customer service team available via phone, email, and live chat to address any questions or concerns.
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Pricing Complexity: SpotOn's pricing structure can be confusing, with multiple plans, add-ons, and varying fees depending on industry and features. Users report difficulty getting clear quotes and unexpected charges.
Limited Offline Functionality: While cloud-based, SpotOn struggles during internet outages. Some features become completely unavailable, impacting critical operations like order processing and payment acceptance.
Customer Support Inconsistencies: User experiences with customer support are mixed. Some praise quick and helpful responses, while others encounter long wait times, technical issues, and inconsistent resolutions.
Integration Glitches: While offering many integrations, users report occasional bugs and connectivity problems with third-party tools, disrupting workflows and requiring time-consuming troubleshooting.
Interface Learning Curve: While generally user-friendly, some advanced features, particularly in industry-specific plans, have a steeper learning curve, requiring additional training for staff.
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Steep Learning Curve: While intuitive for basic tasks, some users find the advanced features and reporting tools difficult to navigate without comprehensive training.
Mobile App Shortcomings: The mobile app lacks some functionalities available on the desktop version, limiting on-the-go management.
Customization Caveats: While customizable, some users report limitations in tailoring reports and workflows to their specific needs.
Occasional Glitches: Users mention infrequent software glitches and bugs that can disrupt operations, though updates usually address them quickly.
Pricey for Smaller Businesses: The monthly subscription fee may be a bit high for smaller businesses with limited transaction volume.
Hardware Reliance: While cloud-based, the POS still requires reliable internet and compatible hardware, which can add to initial costs.
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SpotOn scores high marks for user-friendliness, adaptability, and customer insights, often outshining larger competitors like Clover with its intuitive interface and customizable features. For restaurants, its table management shines, while retailers appreciate the inventory control tools. However, the pricing structure can be confusing, with hidden fees and add-ons that inflate the initial quote. Offline functionality struggles during internet outages, which can be a dealbreaker for some businesses. While SpotOn boasts extensive integrations, some users encounter glitches and connectivity issues, disrupting workflows. Customer support also receives mixed reviews, with some praising prompt assistance and others facing long wait times and inconsistent resolutions. Compared to Square, SpotOn offers more features but lacks its sleek simplicity and ease of use for solopreneurs. Overall, SpotOn is a powerful POS that shines for its adaptability and industry-specific strengths. However, potential users should be prepared for pricing complexities, potential internet hiccups, and occasional integration troubles. If you value user-friendliness, intuitive features, and deep customer insights, SpotOn deserves a closer look, but if transparency and consistent performance are top priorities, other options might be a better fit.

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KORONA POS has garnered praise for its cloud-based convenience, real-time inventory management, and powerful reporting tools. Users appreciate its ability to streamline operations and gain valuable insights, particularly helpful for businesses juggling multiple locations or complex inventory. Compared to some competitors, KORONA shines in its user-friendly interface for employees and its seamless integration with popular accounting software and payment processors. However, some users cite a steeper learning curve for advanced features and limitations in the mobile app's functionality. Occasional software glitches and a price tag potentially higher for smaller businesses are also mentioned as drawbacks. Users comparing KORONA to Square or Shopify often highlight its robust reporting capabilities and multi-store management as key differentiators, especially for businesses prioritizing data-driven decisions and expanding operations. Ultimately, KORONA's strengths - cloud accessibility, inventory prowess, and insightful reporting - resonate with users seeking a scalable and feature-rich POS solution. Those needing a simpler system or operating on a tight budget might find alternatives more suitable. While minor flaws exist, KORONA's focus on streamlining operations and providing actionable insights seems to win over businesses looking to take their operations to the next level.

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Screenshots

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