Our analysts compared Square POS vs Revel POS based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all POS Software
Square POS has a 'excellent' User Satisfaction Rating of 93% when considering 2169 user reviews from 3 recognized software review sites.
Revel POS has a 'good' User Satisfaction Rating of 77% when considering 735 user reviews from 5 recognized software review sites.
SelectHub research analysts have evaluated Square POS and concluded it deserves the award for the Best Overall POS Software available today and earns best-in-class honors for Compliance and Security, Customer and Loyalty Management, Items and Service Management, Payment Transactions and Cash Management and Types of POS. Square POS stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Square POS shines for its ease of use and affordability for small businesses, especially those starting out. Users praise its intuitive interface, seamless setup, and mobile accessibility, making it a breeze to ring up customers and manage basic sales. It also integrates well with popular tools like email marketing and accounting software, offering a centralized platform for managing various aspects of their business. However, Square's appeal wanes as businesses grow. Users lament its limited reporting and inventory management features, lacking the depth and customization offered by competitors like Shopify POS or Clover. Square's higher transaction fees for larger volumes also become a drawback compared to options like Stripe, which offer lower rates based on monthly transaction volume. Furthermore, Square's customer support receives mixed reviews. While some appreciate its responsiveness, others face frustrating wait times and limited communication channels, especially compared to the dedicated phone and live chat support offered by competitors. Overall, Square POS is a strong contender for solopreneurs and micro-businesses seeking a user-friendly and affordable POS solution. However, its limitations become apparent as businesses scale, pushing them towards more robust and feature-rich platforms. The choice ultimately boils down to prioritizing ease of use and affordability in the early stages versus scalability and advanced features as a business grows.
Revel POS draws praise for its user-friendly iPad interface, rich feature set, and cloud-based accessibility, making it a strong choice for businesses seeking a modern POS solution. Users particularly appreciate its strengths in serving restaurants and retail stores, with features like table management, kitchen displays, and age verification resonating well. Additionally, its scalability and integrations with popular software are seen as valuable assets. However, some find the starting price steeper than competitors, and the iPad dependency might not suit everyone. Customization limitations and less advanced reporting compared to pricier options are also mentioned as drawbacks. Ultimately, users perceive Revel POS as a user-friendly and well-rounded POS system, but those needing extensive customization, in-depth reporting, or a wider device compatibility might consider alternatives like Square or Shopify POS, depending on their specific priorities and budget.
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