Toast vs Bepoz

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Our analysts compared Toast vs Bepoz based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.

Bepoz Software Tool

Product Basics

Toast is a cloud-based point-of-sale (POS) system designed to streamline operations for restaurants and businesses in the hospitality industry. It offers a comprehensive suite of features, including order processing, inventory management, employee scheduling, and customer relationship management (CRM) tools. Toast caters to businesses of all sizes, from independent cafes to multi-location restaurant chains. One of its key strengths lies in its ease of use and intuitive interface, making it suitable for both tech-savvy and non-technical users. Additionally, Toast boasts robust reporting capabilities, providing valuable insights into sales trends, customer behavior, and staff performance. Integration with third-party delivery services and online ordering platforms further enhances its functionality. While Toast offers a free basic plan with limited features, paid subscriptions are required to access its full potential. Pricing varies depending on the number of users, terminals, and desired functionalities. Compared to similar POS systems, Toast generally falls within the mid-range price bracket, offering a good balance between affordability and feature richness. However, user reviews highlight that its pricing structure can become complex for businesses with intricate needs.

Pros
  • Easy to use interface
  • Robust reporting tools
  • Third-party integrations
  • Scalable for all businesses
  • Free basic plan option
Cons
  • Mid-range pricing complexity
  • Limited customization options
  • Occasional technical issues
  • Long customer support wait times
  • Not ideal for complex inventory
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Bepoz is a comprehensive software solution designed to manage point-of-sale (POS) tasks and streamline business operations. It is particularly well-suited for retail and hospitality industries due to its robust features that cater to the specific needs of these sectors. Bepoz offers a range of benefits, including inventory management, customer relationship management, and detailed reporting capabilities. Its popular features include real-time data analytics, customizable user interfaces, and seamless integration with various payment processors.

Users appreciate Bepoz for its intuitive design and the efficiency it brings to daily operations. Compared to similar products, Bepoz stands out for its flexibility and the depth of its reporting tools, which provide valuable insights into business performance. Pricing details for Bepoz are not readily available, and it is recommended that users contact SelectHub for a personalized pricing quote based on their specific requirements.

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Small
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Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
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Webinars
Documentation
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Live Online
Videos
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Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Smooth Onboarding: Simplify the training process with access to a knowledge base in Toast University that offers informative videos and interactive tutorials. 
  • Tech-Enabled: Allow dine-in guests to order and pay from their own devices. Save time and expedite processes by accepting payments for orders made using the in-store kiosk, on the app or in the restaurant with the Order & Pay tool. 
  • Ideal for the Enterprise: Improve capabilities and enhance the performance of the new business with Starter Kit. Place orders in less than 15 minutes and customize with preferred hardware and software solutions available at flat-rate pricing. 
  • Profitable: Integrate with third-party software providers, including Grubhub and OpenTable, to expand the customer base and boost sales. 
  • Accessible: Save efforts and complete time-sensitive tasks by storing information for multiple outlets, viewing data by location, updating menus, accessing employee activity, monitoring performance reports and more with remote and offline accessibility. 
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  • Enhanced Efficiency: Bepoz streamlines operations by automating routine tasks, reducing manual input and freeing up staff to focus on customer service.
  • Real-Time Reporting: Access up-to-the-minute sales data and performance metrics, enabling quick decision-making and agile business adjustments.
  • Inventory Management: Track stock levels in real-time, set reorder alerts, and reduce waste by ensuring optimal inventory levels at all times.
  • Customer Loyalty Programs: Implement and manage loyalty programs effortlessly, encouraging repeat business and increasing customer retention.
  • Multi-Location Support: Manage multiple store locations from a single interface, ensuring consistency and efficiency across all branches.
  • Employee Management: Simplify scheduling, track hours, and monitor performance, helping to optimize labor costs and improve staff productivity.
  • Customizable Interface: Tailor the software to fit specific business needs, ensuring a seamless integration with existing workflows and processes.
  • Secure Transactions: Benefit from robust security features that protect sensitive customer data and reduce the risk of fraud.
  • Scalability: Easily scale the system as your business grows, adding new features and capabilities without significant downtime or disruption.
  • Comprehensive Support: Access dedicated customer support and training resources, ensuring smooth implementation and ongoing assistance.
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  • Online Ordering: Allow guests to order food online for takeout and delivery, schedule orders in advance, access the online menu and make contactless payments. Receive new orders directly in the restaurant’s point of sale system, customize the online ordering page, access customer insights and request guest feedback to modify services. 
  • Gift Cards and Rewards: Boost customer influx and increase revenue by selling modern e-Gift Cards. Allow users to text or email cards for in-store and online purchases. Check card balance and schedule gift cards in advance to build relationships with customers. Sell customized physical gift cards and review detailed reports on gift card sales. 
  • Expedited Delivery: Create an on-demand delivery network with local drivers at a single per-order fee. Simplify the process with real-time order tracking and advance scheduling, online payment options and review restaurant services based on customer behavior with reporting and analytics. 
  • Email Marketing: Improve communication and drive customer retention with emails. Run targeted promotions, increase revenue, automate outreach and campaigns, create custom email lists, run A/B tests to refine communication, and send customized messages to deepen brand loyalty. 
  • Self-help Services: Accelerate the online ordering experience with self-help kiosks. Leverage quick restaurant service, reduce wait times and increase staff productivity. Offer a personalized dining experience with order add-ons, SMS notifications and real-time menu updates. 
  • Workspace Management: Facilitate efficient team regulation with a centralized labor management system. Log and track work hours, monitor timesheets, calculate tips, ensure paycheck accuracy with automated wage recording, register new staff electronically and more. Get insight into employee performance with detailed reports and analytics. 
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  • Customizable Interface: Tailor the user interface to match your business needs, ensuring a seamless workflow for your staff.
  • Advanced Reporting: Generate detailed reports on sales, inventory, and employee performance to make informed business decisions.
  • Inventory Management: Track stock levels in real-time, set reorder alerts, and manage suppliers efficiently.
  • Customer Loyalty Programs: Create and manage loyalty programs to reward repeat customers and boost retention.
  • Multi-Location Support: Manage multiple store locations from a single platform, ensuring consistency and control across your business.
  • Employee Management: Monitor employee hours, manage schedules, and track performance metrics to optimize labor costs.
  • Mobile POS Capability: Use mobile devices to process transactions, enhancing flexibility and customer service.
  • Integrated Payment Processing: Accept various payment methods, including credit cards, mobile payments, and gift cards, with secure processing.
  • Promotions and Discounts: Easily set up and manage promotional campaigns and discounts to drive sales and attract customers.
  • Table Management: For restaurants, manage table assignments, reservations, and order tracking to improve service efficiency.
  • Real-Time Data Access: Access up-to-date business data from anywhere, allowing for timely decision-making and remote management.
  • Scalability: Adapt the system as your business grows, adding new features and capabilities without significant disruptions.
  • Third-Party Integrations: Seamlessly integrate with other business tools and software, such as accounting systems and e-commerce platforms.
  • Security Features: Protect sensitive data with robust security measures, including user access controls and encrypted transactions.
  • Customer Relationship Management (CRM): Maintain detailed customer profiles and purchase histories to personalize marketing efforts and improve customer service.
  • Gift Card Management: Issue and redeem gift cards easily, providing an additional revenue stream and enhancing customer satisfaction.
  • Offline Mode: Continue processing transactions even when the internet is down, ensuring uninterrupted service.
  • Training and Support: Access comprehensive training resources and responsive customer support to maximize the system's potential.
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Product Ranking

#5

among all
POS Software

#198

among all
POS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Compliance And Security Customer And Loyalty Management Employee Management Inventory Management Items And Service Management Payment Transactions And Cash Management POS Hardware Reporting And Insights Sales And Marketing Management Store Management Types Of POS 67 100 100 68 85 76 93 88 52 54 85 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 451 reviews
Fair User Sentiment 10 reviews
86%
of users recommend this product

Toast has a 'great' User Satisfaction Rating of 86% when considering 451 user reviews from 4 recognized software review sites.

60%
of users recommend this product

Bepoz has a 'fair' User Satisfaction Rating of 60% when considering 10 user reviews from 2 recognized software review sites.

4.7 (27)
n/a
4.4 (144)
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3.0 (5)
4.2 (270)
3.0 (5)
4.3 (10)
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Awards

SelectHub research analysts have evaluated Toast and concluded it earns best-in-class honors for Customer and Loyalty Management and POS Hardware.

Customer and Loyalty Management Award
POS Hardware Award

No awards.

Synopsis of User Ratings and Reviews

Intuitive interface: Users consistently praise Toast's easy-to-learn and navigate interface, with clear menus, large buttons, and simple workflows, making it accessible for staff of all technical levels.
Robust reporting: Toast's comprehensive reporting tools provide valuable insights into sales, inventory, labor costs, customer behavior, and more, empowering data-driven decision-making.
Mobile flexibility: Staff can take orders, process payments, and manage tables directly from tablets or smartphones, enhancing tableside service and flexibility during busy periods.
Reliable payment processing: Users commend Toast's integrated payment processing for its speed, reliability, and security, ensuring smooth transactions and minimizing downtime.
Scalability for growth: Toast's ability to accommodate multiple locations, expanding menus, and growing staff needs makes it a popular choice for businesses with expansion plans.
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Feature Rich: Bepoz offers a wide array of features, such as detailed reporting, inventory management, and customer loyalty programs, making it a comprehensive solution.
User Friendly: The system is designed with ease of use in mind, allowing staff to learn and use it efficiently with minimal training.
Strong Support: Bepoz is known for providing reliable customer support, assisting users with any issues or questions they may encounter.
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Pricing complexity: Users express frustration with Toast's tiered pricing structure, which can become confusing and expensive, especially for businesses with multiple locations or add-on features.
Limited customization: Some users find Toast's customization options for menus, reporting, and workflows to be somewhat restrictive, hindering their ability to tailor the system to unique business processes.
Technical glitches: Users occasionally report software glitches, hardware issues, or slow performance during peak hours, leading to temporary disruptions in operations.
Customer support wait times: While Toast offers 24/7 support, users sometimes experience long wait times for phone assistance or delayed responses to inquiries, causing frustration when urgent issues arise.
Inventory management limitations: Users with complex inventory needs, such as multiple suppliers or intricate recipe tracking, find Toast's inventory management capabilities to be somewhat basic and lacking in advanced features.
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Initial Setup Complexity: Some users found the initial setup process to be quite complex, which might require additional time and effort to configure the system according to their specific needs.
High Cost: Bepoz POS can be relatively expensive compared to some other POS systems available in the market, potentially impacting its affordability, especially for smaller businesses with budget constraints.
Steep Learning Curve: Users have mentioned that becoming proficient in using all of the system's features and functionalities can take time and effort due to its extensive capabilities.
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Toast garners praise for its user-friendly interface, robust reporting, and mobile capabilities, making it a popular choice for restaurants of various sizes. Users appreciate its intuitive design, which simplifies training and streamlines daily operations compared to competitors like Square and Lightspeed POS. Toast's extensive reporting, often highlighted as superior to competitors, empowers data-driven decision-making by offering detailed insights into sales, labor, and customer behavior. Additionally, the ability to manage orders and payments tableside using mobile devices sets Toast apart, enhancing staff flexibility and customer service during peak hours. However, concerns arise regarding Toast's pricing structure, customization options, and technical glitches. The multi-tiered pricing, perceived as more complex than competitors, can become expensive for businesses with specific needs or multiple locations. While Toast offers various features, users sometimes find them less customizable than those in competitors like Revel Systems, restricting their ability to tailor the system to their unique workflows. Occasional technical issues and reported long wait times for customer support raise concerns about reliability compared to competitors known for their robust technical support, such as Micros. Ultimately, Toast's strengths in user-friendliness, reporting, and mobility resonate with many users, but its pricing complexity, limited customization, and potential technical issues demand careful consideration. Deciding factors often boil down to individual business needs, budget constraints, and desired level of customization. Weighing Toast's strengths against its potential drawbacks alongside competitor offerings becomes crucial for making an informed decision.

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Is Bepoz the be-all and end-all of POS systems? Bepoz has garnered a mixed bag of reviews from users over the past year. While many appreciate the software's robust functionality, particularly its in-depth reporting, inventory management, and adaptability for various businesses like retail and hospitality, some find the initial setup to be a headache. This mixed bag is further muddled by users' divided opinions on the software's customer support, with some praising its responsiveness while others decry its inconsistency. Bepoz's strength lies in its comprehensive feature set, making it suitable for businesses needing a powerful, customizable POS solution. However, its complexity can be daunting for new users, and its costlier price tag compared to competitors could be a dealbreaker for some. This suggests Bepoz might be a better fit for larger, established businesses with the resources and technical expertise to navigate its intricacies and maximize its potential. Smaller businesses with limited budgets and technical know-how might find Bepoz's learning curve and price tag a bit too steep.

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