Our analysts compared Toast vs Erply based on data from our 400+ point analysis of POS Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all POS Software
Toast has a 'great' User Satisfaction Rating of 86% when considering 451 user reviews from 4 recognized software review sites.
Erply has a 'great' User Satisfaction Rating of 86% when considering 65 user reviews from 5 recognized software review sites.
SelectHub research analysts have evaluated Toast and concluded it earns best-in-class honors for Customer and Loyalty Management and POS Hardware.
SelectHub research analysts have evaluated Erply and concluded it earns best-in-class honors for Payment Transactions and Cash Management and Types of POS.
Toast garners praise for its user-friendly interface, robust reporting, and mobile capabilities, making it a popular choice for restaurants of various sizes. Users appreciate its intuitive design, which simplifies training and streamlines daily operations compared to competitors like Square and Lightspeed POS. Toast's extensive reporting, often highlighted as superior to competitors, empowers data-driven decision-making by offering detailed insights into sales, labor, and customer behavior. Additionally, the ability to manage orders and payments tableside using mobile devices sets Toast apart, enhancing staff flexibility and customer service during peak hours. However, concerns arise regarding Toast's pricing structure, customization options, and technical glitches. The multi-tiered pricing, perceived as more complex than competitors, can become expensive for businesses with specific needs or multiple locations. While Toast offers various features, users sometimes find them less customizable than those in competitors like Revel Systems, restricting their ability to tailor the system to their unique workflows. Occasional technical issues and reported long wait times for customer support raise concerns about reliability compared to competitors known for their robust technical support, such as Micros. Ultimately, Toast's strengths in user-friendliness, reporting, and mobility resonate with many users, but its pricing complexity, limited customization, and potential technical issues demand careful consideration. Deciding factors often boil down to individual business needs, budget constraints, and desired level of customization. Weighing Toast's strengths against its potential drawbacks alongside competitor offerings becomes crucial for making an informed decision.
Erply, a cloud-based POS system, garners consistent praise for its user-friendly interface and adaptability. Businesses of various sizes appreciate its intuitive design, readily accessible cloud storage, and the ability to scale alongside their needs. Real-time inventory tracking, comprehensive integrations with popular platforms, and a convenient mobile app further enhance its appeal. However, potential users should be aware of limitations in offline functionality, occasional inventory discrepancies, and varying experiences with customer support. When compared to direct competitors like Square and Shopify POS, Erply shines in its robust inventory management and multi-location support, catering well to businesses with complex stock requirements. However, Square offers a simpler setup and more competitive pricing, while Shopify POS seamlessly integrates with its e-commerce platform, making it ideal for online-focused businesses. Ultimately, the best choice depends on individual needs and priorities. For users prioritizing ease of use and adaptability, Erply's intuitive interface and cloud-based access prove highly advantageous. Conversely, businesses requiring advanced offline functionality or extensive integrations might find Square or Shopify POS more suitable. By carefully considering user feedback on Erply's strengths and weaknesses, businesses can make informed decisions aligned with their specific requirements.
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