Jaggaer vs GEP SMART

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Our analysts compared Jaggaer vs GEP SMART based on data from our 400+ point analysis of Procurement Software, user reviews and our own crowdsourced data from our free software selection platform.

Jaggaer Software Tool

Product Basics

Jaggaer offers a comprehensive software solution designed to streamline Supply Chain Management tasks, including procurement, sourcing, and supplier management. This platform is particularly well-suited for large enterprises and organizations with complex supply chains due to its robust capabilities and scalability. Users benefit from enhanced visibility, improved efficiency, and cost savings through automated processes and data-driven insights.

Key features include advanced analytics, supplier collaboration tools, and contract management, which collectively foster better decision-making and stronger supplier relationships. Compared to similar products, Jaggaer is often praised for its user-friendly interface and extensive customization options, which cater to diverse business needs. Pricing typically varies based on the number of users and specific modules required, with options for annual or multi-year subscriptions, making it a flexible choice for different budgetary constraints.

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GEP SMART (formerly SMART by GEP) is a cloud-based, AI-powered supply chain system built on Microsoft Azure. It is suitable for larger corporations and leverages cutting-edge technologies like artificial intelligence, big data, blockchain and the IoT to educate and empower decision making. Its unified setup gives users a simplified location for all of their needs and tasks.

It gives users the ability to monitor supplier performance and the entire purchasing process from requisition to approval. Users can automate source-to-pay processes and other tedious tasks to increase accuracy and cut down on the time and resources required for each. It provides cost-cutting inclusions that measure initiatives to their outcomes along with spend analysis and visibility through analytical reporting.
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$45,000 Annually
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$500,000 Annually, Quote-Based
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Product Assistance

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Product Insights

  • Optimize Spending: Analytics and AI-powered tools provide detailed insights to help make informed decisions and optimize spending across S2P (Source-to-Pay) processes. 
  • Boost Employee Productivity: Enable focus on more important tasks and planning by using automated invoicing, inventory management and other operations. 
  • Streamline Processes:  Minimize supply chain uncertainty and risks through automation and adapting standard approaches using quality management tools. 
  • Improve ROI: Source and evaluate several suppliers that drive better sourcing plans and improve performance. Following strategic approaches with consistent tracking and monitoring helps boost ROI. 
  • Enhance Supplier Relationships: Improve collaboration speed by giving access to approvals, counter proposals and contract revisions in one place. Quick and easy communication and feedback exchanges help strengthen relationships with suppliers. 
  • Accurate and Faster Invoicing: Eradicate unnecessary expenses and manual effort, speed up processing time, and reduce the chances of error with digital, automated invoicing. 
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  • Find The Best Products: According to our analysts, the platform offers one of the most robust catalog handling toolkits, offering 100% of key features and tools out of the box. It offers catalog templates, product bundling, favorite shortlisting and punch-out catalogs based on past purchases. The built-in AI enhances buying experiences by analyzing legacy data and directing buyers to ideal products. You can also track changes in pricing, lead time, SIN and contract numbers for each item.
  • Create Purchase Orders (PO) Efficiently: Our analysts rated the PO management module at 90, placing it alongside industry stalwarts like SAP Spend Management (95) and Workday Spend Management (88). It supports automated PO generation, approval workflows, recurring and pre-specified purchases, blanket orders, eSignatures, and file attachments. You can brand POs with your business logo and attach notes or files for suppliers.
  • Streamline Sourcing: The platform’s robust sourcing features earned a 93 rating from our analysts. You can automate online requisitions, compare supplier offers, and create and send RFQs to suppliers. The sourcing dashboard offers an overview of RFIs, RFQs, RFPs and auctions for data-driven decision-making. You can collaborate with the best suppliers using an automated supplier risk scoring system that considers restricted-party screening, financial risks, metrics, and more of each supplier.
  • Improve Supplier Collaboration: The platform scored a strong analyst rating of 91 for its supplier relationship management module. It lets you onboard suppliers, offers unique portals, facilitates internal communication, and enables supplier categorization and segmentation. The platform tracks supplier performance using custom metrics and offers a multi-tier assessment model and demand planning and forecasting tools.
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  • Analytics: Includes an embedded AI software that provides complete visibility of outcomes, operational supply chain and spend activities. 
  • Contract Management:  
    • Spend Analytics: Provides access to view actionable insights anytime and anywhere for all spending. Helps identify saving opportunities and increase revenue via analytics. 
    • Supplier Management: Ensures optimal spend analytics by offering complete visibility of each supplier’s performance. 
    • Sourcing: Compare multiple scenarios and sourcing options, manage sourcing pipelines, and engage more with suppliers and evaluators, all of which help lower costs and build better relationships. 
    • Contracts: Digitize and streamline contracts, gain visibility across the lifecycle and create contracts with a single click. 
    • Category Management: Helps build, track and iterate for strategies handling digital procurement categories. Analytics helps drive all recommendations for future strategies and plans. 
  • Procure-to-Pay Management:  
    • E-Procurement: Simplifies the shopping experience for buyers with features such as smart buying suggestions, automated reordering on contract, proactive tracking, automated approval workflows and more. 
    • Invoicing: Create, approve and manage all invoices through configurable automation capabilities. Digitize invoices, whether manual or electronic, to execute touchless conversion invoicing processes. 
    • Inventory Management: Drive savings and improve shopping experiences with connected internal stockrooms and procurement. Facilitate stock tracking and management and purchasing compliance. 
  • Supply Chain Management: Automates supply chain management for purchasing direct materials. Includes: 
    • Supply Chain Collaboration: Enables electronic collaboration with suppliers and management of direct material purchasing operations. 
    • Quality Management: Collaborate with multiple suppliers and automate all quality management processes. 
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  • Spend Analysis: You can automatically gather and integrate spend data from various sources into a unified dataset. Analyze spending patterns, from line-item details to enterprise-wide trends. Identify cost-saving opportunities with real-time spend alerts and advanced classification.
  • Sourcing: Use customizable templates and workflows to build multi-line proposals and quotes. Built-in supplier intelligence gives you a comprehensive view of existing suppliers. Drive best-value sourcing through real-time auctions and create sourcing events from pre-built templates.
  • Contracts Management: Use redlining and eSignature tools to collaborate with stakeholders and author contracts. Source-to-pay integration converts negotiated terms into digital contracts and catalogs. Dashboards help track contract utilization, compliance, supplier performance and potential risks. Quickly locate contract details with intelligent search. Maintain compliance with integrated reports, user-defined alerts and automated reminders for contract reviews, renewals and rebids.
  • Supplier Management: Maintain a supplier repository with buyer-entered and supplier-maintained data, including risk assessments, contact details, diversity certifications, financial information and critical business documents. Evaluate performances using customizable scorecards that combine qualitative and quantitative metrics. You can provide suppliers with greater control through self-service portals, easy registration options and master data management tools.
  • Procure-To-Pay: Electronically create and approve requisitions for catalog and non-catalog items. Generate purchase orders directly from requisitions or independently and track their status. Use line-by-line invoice matching tools and automatic approval workflows to reduce errors. Customize requisition-to-pay workflows, including failover, delegation and escalation rules, to cater to the specific needs of different business units and locations.
  • Payments: Automate global payments through Mastercard's virtual card service. The platform optimizes working capital by streamlining payments and providing early payment flexibility, improving liquidity and financial agility. Additionally, it integrates with sustainability initiatives to track and manage sustainable spending according to your CSR goals.
  • Accounts Payable Automation: Use an organized queue management workflow with automatic routing, reviews and approvals to minimize manual intervention and expedite problem resolution. Multi-way matching powered by AI ensures accurate invoice validation against purchase orders and negotiated prices, with configurable tolerances and user-defined matching rules. The platform uses OCR technology to convert scanned paper invoices or PDFs into machine-readable documents.
  • Risk Management: Develop a third-party risk management (TPRM) strategy to identify, prioritize and mitigate potential risks. The platform facilitates vendor segmentation based on a risk-based assessment to allocate resources efficiently and keep an eye on high-risk vendors. Risk assessments include cybersecurity vulnerabilities, data privacy, operational disruptions, compliance concerns, geopolitical instability and business continuity issues.
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Product Ranking

#5

among all
Procurement Software

#12

among all
Procurement Software

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Analyst Rating Summary

77
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Jaggaer
GEP SMART
+ Add Product + Add Product
Budget Management Contract Management Dashboard And Reporting Invoice Management Mobile Capabilities Native Integration And Extensibility Platform Capabilities Product Catalog Purchase Orders Management Receiving And Inventory Management Requisitions Sourcing Spend Management Supplier Management 0 81 83 89 60 45 100 100 90 56 67 93 76 91 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

33%
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User Sentiment Summary

Great User Sentiment 122 reviews
Excellent User Sentiment 180 reviews
83%
of users recommend this product

Jaggaer has a 'great' User Satisfaction Rating of 83% when considering 122 user reviews from 4 recognized software review sites.

92%
of users recommend this product

GEP SMART has a 'excellent' User Satisfaction Rating of 92% when considering 180 user reviews from 4 recognized software review sites.

4.6 (22)
4.4 (22)
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4.6 (7)
3.8 (9)
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4.6 (36)
4.7 (126)
3.7 (55)
4.2 (25)

Awards

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SelectHub research analysts have evaluated GEP SMART and concluded it earns best-in-class honors for Product Catalog. GEP SMART stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Product Catalog Award

Synopsis of User Ratings and Reviews

All-in-One Solution: It’s a one-stop solution covering all analytics and spend management requirements, according to all reviews on capabilities.
Support Quality: More than 95% of reviews on this topic state that the company offers highly responsive and effective support to users.
Software Updates: The system rolls out consistent and helpful updates based on user feedback, which is a plus according to all reviews about updates.
User Interface: It has a UI that’s easy to use and navigate, according to 100% of reviews on the topic.
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User-Friendly Interface: Users praise the platform for its intuitive design, making navigation and sourcing straightforward, even for team members without extensive procurement experience.
Efficient Sourcing: GEP SMART streamlines the sourcing process, enabling users to quickly identify and compare potential suppliers, saving valuable time and effort.
Improved Spend Visibility: The platform provides comprehensive insights into spending patterns, empowering users to identify cost-saving opportunities and optimize procurement strategies.
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Data Security: It stores user data on a third-party public cloud, which all reviews on the topic cite as worrisome for the potential of a breach of data security and compliance issues.
Reporting Capabilities: Approximately 65% of reviews suggest that reporting features such as document exchange, exception handling and spend history need better communication among suppliers and their customers.
Item Search: More than 80% of reviews referencing this feature indicate that it’s slow and cumbersome to perform item searches.
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Limited Customization: Users have expressed frustration over the inflexibility of templates and workflows, making it difficult to tailor the system to their specific procurement requirements.
Complex User Interface: The system's navigation and interface have been criticized for being overly complicated and not user-friendly, leading to a steep learning curve for new users.
Integration Challenges: Integrating GEP SMART with existing ERP or other procurement systems has proven to be a hurdle for some organizations, causing data silos and workflow disruptions.
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Jaggaer helps manage the contract lifecycle end-to-end. It has an easy-to-navigate user interface, which is a noteworthy benefit of the tool. A comprehensive set of solutions and great support quality are some other pros most reviews mention. Users also like how the frequent software updates add more capabilities. However, questionable data security is a concern to weigh. Users also say the reporting tools need improvement and that the system has cumbersome item search options. Apart from potential security issues, it's a good option for those looking for a comprehensive contract management product.

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Want to get SMART about procurement? GEP SMART is a cloud-based, AI-powered procurement software platform designed to streamline and automate the entire source-to-pay process. User reviews highlight its comprehensive functionality, covering everything from spend analysis and savings tracking to sourcing, contract management, supplier management, and procure-to-pay. Users praise its user-friendly interface and robust reporting engine, which allows for detailed tracking of spending and identification of areas for improvement. GEP SMART's mobile-native design is also a significant plus, enabling procurement professionals to work effectively from anywhere.However, some users have pointed out that the software's learning curve can be steep, especially for those unfamiliar with procurement software. Additionally, while GEP SMART offers a wide range of features, some users have expressed a desire for more customization options. Despite these minor drawbacks, GEP SMART is generally well-regarded for its comprehensive functionality, user-friendly interface, and mobile accessibility.GEP SMART is best suited for organizations looking for a unified, AI-powered procurement solution that can streamline their processes and enhance their strategic capabilities. Its comprehensive functionality and user-friendly design make it an ideal choice for businesses of all sizes, particularly those with a mobile workforce. However, organizations with highly specific customization needs may need to consider other options or factor in additional implementation time.

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Synertrade

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Workday Spend Management

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