Our analysts compared SAP SRM vs Proactis based on data from our 400+ point analysis of Procurement Software, user reviews and our own crowdsourced data from our free software selection platform.
among all Procurement Software
SAP SRM has a 'great' User Satisfaction Rating of 84% when considering 27 user reviews from 2 recognized software review sites.
Proactis has a 'great' User Satisfaction Rating of 84% when considering 38 user reviews from 4 recognized software review sites.
SAP SRM has garnered mostly positive reviews from users over the past year, praising its robust features and integration capabilities with other SAP modules, which many find helpful for streamlining their procurement processes and enhancing supplier collaboration. Users particularly appreciate the software's ability to improve compliance and spend visibility, leading to more significant cost savings and better control over procurement operations. However, some users find the user interface outdated and less intuitive compared to modern procurement solutions. The steep learning curve and high implementation costs are also common criticisms, making it less appealing to smaller organizations. For example, one user noted that "setting up a new profile takes time," highlighting the software's complexity. Overall, SAP SRM emerges as a comprehensive solution best suited for large enterprises with complex procurement needs due to its extensive features and integration capabilities, despite its drawbacks.
Proactis is a cloud-based solution for B2B organizations that require help with process automation and spend management. User reviews suggest that their customer support is slow to respond. Implementation can also be tricky based on how effectively the user can communicate their requirements. Great customization is a major advantage of the tool. A user-friendly interface and comprehensive set of features are some other pros that make it a holistic solution for those looking for a business spend management suite.
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