Top SAP SRM Alternatives & Competitors For 2024

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Looking for alternatives to SAP SRM? Many users crave user-friendly and feature-rich solutions for tasks like Dashboard and Reporting, Platform Capabilities, and Requisitions. Leveraging crowdsourced data from over 1,000 real Procurement Software selection projects based on 400+ capabilities, we present a comparison of SAP SRM to leading industry alternatives like Proactis, Synertrade, GEP SMART, and ESM Solutions.

SAP SRM Software Tool
Proactis Software Tool
Synertrade Software Tool
ESM Solutions Software Tool

Product Basics

SAP SRM is a web-based supplier relationship management module of SAP that helps take care of both source-to-pay and purchase-to-pay solutions. It automates operations, manages supplier relationships and effectively optimizes processes. It also helps in creating and processing bid requests to enable role-based security access and monitoring tasks in real time.
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Proactis provides cloud-based, comprehensive business process automation and spend management solutions to B2B organizations. It operates through The Business Network, a free portal where organizations can set up business listings, showcase their products and connect with qualified buyers.

In 2017, Hubwoo was acquired by the Proactis group. Since then, the partnership has resulted in enhanced offerings that involve end-to-end spend management and B2B e-commerce capabilities. It integrates with all types of procurement and ERP products. It comes with convenient-to-use inclusions that drive compliance requisitioning, adoption, and cost savings by reducing inefficiencies in the accounts payable process.
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Synertrade Accelerate is a cloud-based solution that helps optimize the purchasing process. Users can oversee the entire procurement process, from managing suppliers to sending invoices. It includes features like spend analysis, procurement management, contract lifecycle management, catalog management, purchase requisitions, supplier enrichment, onboarding and more. It offers services in over 20 languages worldwide.
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GEP SMART (formerly SMART by GEP) is a cloud-based, AI-powered supply chain system built on Microsoft Azure. It is suitable for larger corporations and leverages cutting-edge technologies like artificial intelligence, big data, blockchain and the IoT to educate and empower decision making. Its unified setup gives users a simplified location for all of their needs and tasks.

It gives users the ability to monitor supplier performance and the entire purchasing process from requisition to approval. Users can automate source-to-pay processes and other tedious tasks to increase accuracy and cut down on the time and resources required for each. It provides cost-cutting inclusions that measure initiatives to their outcomes along with spend analysis and visibility through analytical reporting.
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ESM Solutions offers cloud-based procurement management software designed to streamline purchasing processes for various organizations, including educational institutions, government bodies, and mid-sized businesses. The software is particularly beneficial for organizations dealing with a high volume of orders or complex procurement procedures. By automating tasks and providing greater visibility into spending, ESM Solutions helps organizations increase efficiency, reduce costs, and improve overall procurement management.

Key features include a user-friendly interface, customizable bid and RFP templates, vendor management tools, and integration with other business systems. Users appreciate the software's ease of use and comprehensive reporting capabilities. ESM Solutions is competitively priced within the mid-range of procurement software options, with pricing based on the number of users and selected features.

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Product Assistance

Documentation
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Live Online
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Product Ranking

#2

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Procurement Software

#10

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Procurement Software

#17

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Procurement Software

#12

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Procurement Software

#23

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Procurement Software

Find out who the leaders are

Analyst Rating Summary

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Budget Management
Dashboard and Reporting
Deployment Options
Mobile Capabilities
Native Integration and Extensibility
Budget Management
Dashboard and Reporting
Deployment Options
Mobile Capabilities
Native Integration and Extensibility
Supplier Management
Platform Capabilities
Platform Security
Product Catalog
Sourcing
Supplier Management
Budget Management
Dashboard and Reporting
Deployment Options
Mobile Capabilities
Native Integration and Extensibility

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SAP SRM
Proactis
Synertrade
GEP SMART
ESM Solutions
+ Add Product + Add Product
Budget Management Contract Management Dashboard and Reporting Invoice Management Mobile Capabilities Native Integration and Extensibility Platform Capabilities Product Catalog Purchase Orders Management Receiving and Inventory Management Requisitions Sourcing Spend Management Supplier Management 11 74 83 51 60 30 82 80 73 29 82 50 69 85 0 81 83 89 60 45 100 100 90 56 67 93 76 91 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 27 reviews
Great User Sentiment 38 reviews
Great User Sentiment 30 reviews
Excellent User Sentiment 180 reviews
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84%
of users recommend this product

SAP SRM has a 'great' User Satisfaction Rating of 84% when considering 27 user reviews from 2 recognized software review sites.

84%
of users recommend this product

Proactis has a 'great' User Satisfaction Rating of 84% when considering 38 user reviews from 4 recognized software review sites.

86%
of users recommend this product

Synertrade has a 'great' User Satisfaction Rating of 86% when considering 30 user reviews from 1 recognized software review sites.

92%
of users recommend this product

GEP SMART has a 'excellent' User Satisfaction Rating of 92% when considering 180 user reviews from 4 recognized software review sites.

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Awards

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User Favorite Award
Product Catalog Award
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Synopsis of User Ratings and Reviews

Robust Integration: Seamlessly integrates with other SAP modules, like ECC and HCM, streamlining operations and data flow for procurement activities.
Comprehensive Functionality: Offers strong contract lifecycle management, supplier evaluation, and procurement analytics in one platform.
Real-Time Collaboration: Enables real-time collaboration with suppliers, facilitating communication and feedback loops.
Improved Spend Analysis: Provides tools for spend analysis and web-based reporting via NetWeaver BI, leading to better cost control and insights.
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User-Friendly: More than 80% of reviews on this aspect indicate that the software has a simple and intuitive interface.
All-in-One Product: The software provides process automation and spend management solutions, including easy integration with all types of procurement and ERP systems, according to 100% of reviews.
Customization: Its features such as forms, user’s landing pages and vendor catalogs are extremely customizable, according to all reviews on this topic.
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Easy to Use: According to all users mentioning this aspect, the system is very easy to use and doesn’t require training.
Customization: Every reviewer referring to this feature observes that the system can be tailored to their requirements.
Customer Support: The service team is always available and quick to respond, according to all reviews referring to this aspect.
Implementation: The system is easy to implement, according to 75% of users mentioning this element.
Procure-to-Pay: The procure-to-pay system is robust and flexible, as all the reviews on this feature note.
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User-Friendly Interface: Users praise the platform for its intuitive design, making navigation and sourcing straightforward, even for team members without extensive procurement experience.
Efficient Sourcing: GEP SMART streamlines the sourcing process, enabling users to quickly identify and compare potential suppliers, saving valuable time and effort.
Improved Spend Visibility: The platform provides comprehensive insights into spending patterns, empowering users to identify cost-saving opportunities and optimize procurement strategies.
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Reduced Procurement Cycle Times: Streamlining the sourcing and supplier management processes can significantly expedite procurement cycles, enabling organizations to fulfill their requirements more efficiently.
Enhanced Spend Visibility: Provides comprehensive insights into spending patterns, empowering organizations to identify cost-saving opportunities and optimize procurement strategies.
Improved Supplier Relationships: Facilitates effective collaboration and communication with suppliers, fostering stronger relationships and potentially leading to better pricing, quality, and delivery terms.
Increased Compliance: Automating procurement processes helps ensure adherence to regulatory requirements and internal policies, mitigating risks associated with non-compliance.
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Steep Learning Curve: Users find it difficult to learn how to use due to its complexity.
High Implementation Costs: Implementing the software can be expensive, especially for large enterprises.
Performance Issues: Users report occasional performance issues, such as slow loading times or system unresponsiveness, hindering productivity.
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Customer Support: All reviews on this aspect suggest that their support team is slow to respond and time-consuming sometimes.
Tricky Implementation: According to 100% of reviews on this feature, implementation of the software can be tricky depending on how it's discussed with the vendor’s team at the testing stage.
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Interface: The interface is clunky and has bugs in the experience of 60% of users mentioning this aspect.
Maintenance Services: All the reviewers mentioning this feature indicate there’s a need to improve it for more speed and accuracy.
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Limited Customization: Users have expressed frustration over the inflexibility of templates and workflows, making it difficult to tailor the system to their specific procurement requirements.
Complex User Interface: The system's navigation and interface have been criticized for being overly complicated and not user-friendly, leading to a steep learning curve for new users.
Integration Challenges: Integrating GEP SMART with existing ERP or other procurement systems has proven to be a hurdle for some organizations, causing data silos and workflow disruptions.
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Usability Challenges: Users report the platform can be cumbersome and counterintuitive to navigate, especially for those accustomed to more modern interfaces. The learning curve can be steep, leading to frustration and decreased efficiency.
Customization Limitations: Tailoring the platform to specific organizational workflows and requirements can be difficult due to limited customization options. This lack of flexibility can hinder adoption and integration with existing procurement processes.
Reporting Functionality: Generating reports and extracting meaningful insights from data can be challenging. Users often find the reporting tools to be inflexible and lacking the depth needed for comprehensive analysis.
Integration Complexities: Integrating ESM Solutions with other enterprise systems, such as ERP or CRM platforms, can be a complex and time-consuming process, requiring significant IT resources and expertise.
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SAP SRM has garnered mostly positive reviews from users over the past year, praising its robust features and integration capabilities with other SAP modules, which many find helpful for streamlining their procurement processes and enhancing supplier collaboration. Users particularly appreciate the software's ability to improve compliance and spend visibility, leading to more significant cost savings and better control over procurement operations. However, some users find the user interface outdated and less intuitive compared to modern procurement solutions. The steep learning curve and high implementation costs are also common criticisms, making it less appealing to smaller organizations. For example, one user noted that "setting up a new profile takes time," highlighting the software's complexity. Overall, SAP SRM emerges as a comprehensive solution best suited for large enterprises with complex procurement needs due to its extensive features and integration capabilities, despite its drawbacks.

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Proactis is a cloud-based solution for B2B organizations that require help with process automation and spend management. User reviews suggest that their customer support is slow to respond. Implementation can also be tricky based on how effectively the user can communicate their requirements. Great customization is a major advantage of the tool. A user-friendly interface and comprehensive set of features are some other pros that make it a holistic solution for those looking for a business spend management suite.

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Synertrade is an easy-to-use procurement system that helps streamline and manage the entire purchasing process. It offers quick customer support, along with easy customization and implementation. Users also appreciate how flexible and robust the procure-to-pay functionality is. However, the interface is clunky and has bugs, and the maintenance services require improvement to provide greater accuracy. Overall, it’s a good choice for companies looking for a user-friendly and customizable system with catalog management.

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Want to get SMART about procurement? GEP SMART is a cloud-based, AI-powered procurement software platform designed to streamline and automate the entire source-to-pay process. User reviews highlight its comprehensive functionality, covering everything from spend analysis and savings tracking to sourcing, contract management, supplier management, and procure-to-pay. Users praise its user-friendly interface and robust reporting engine, which allows for detailed tracking of spending and identification of areas for improvement. GEP SMART's mobile-native design is also a significant plus, enabling procurement professionals to work effectively from anywhere.However, some users have pointed out that the software's learning curve can be steep, especially for those unfamiliar with procurement software. Additionally, while GEP SMART offers a wide range of features, some users have expressed a desire for more customization options. Despite these minor drawbacks, GEP SMART is generally well-regarded for its comprehensive functionality, user-friendly interface, and mobile accessibility.GEP SMART is best suited for organizations looking for a unified, AI-powered procurement solution that can streamline their processes and enhance their strategic capabilities. Its comprehensive functionality and user-friendly design make it an ideal choice for businesses of all sizes, particularly those with a mobile workforce. However, organizations with highly specific customization needs may need to consider other options or factor in additional implementation time.

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User reviews from the past year highlight both the strengths and weaknesses of ESM Solutions' procurement software. Users appreciate its comprehensive suite of features, particularly its ability to streamline the entire procurement process from requisition to payment. The software's automation capabilities, such as automated purchase order generation and invoice processing, are seen as major time-savers. Additionally, ESM Solutions' robust reporting and analytics tools provide valuable insights into spending patterns and supplier performance, enabling data-driven decision-making. However, some users find the software's interface to be complex and not very user-friendly, especially for those new to procurement software. The initial setup and configuration process can also be time-consuming, requiring significant support from ESM Solutions' implementation team. What sets ESM Solutions apart is its focus on compliance and risk management. The software includes features such as built-in approval workflows, audit trails, and contract management tools, which help organizations mitigate risks and ensure adherence to procurement policies. This focus on compliance makes ESM Solutions a suitable choice for organizations operating in highly regulated industries or those with strict internal controls. Additionally, ESM Solutions' scalability makes it a viable option for businesses of all sizes, from small startups to large enterprises. In conclusion, ESM Solutions is best suited for organizations that prioritize compliance, risk management, and process efficiency. Its comprehensive features and scalability make it a valuable tool for procurement teams looking to streamline operations and gain better control over spending. However, organizations should be prepared to invest time in training and implementation to fully leverage the software's capabilities. It's important to note that the software landscape is constantly evolving, so it's always a good idea to check for the latest reviews and comparisons before making a decision.

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Synertrade

Tradogram

Workday Spend Management

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