Backlog vs Bugzilla

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Our analysts compared Backlog vs Bugzilla based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Bugzilla Software Tool

Product Basics

Backlog is a cloud-hosted issue tracking and resource management solution that helps developers work with design, IT and marketing teams. Its core capabilities include subtasking, bug tracking, file sharing, Gantt charts, burndown charts and watchlists. Businesses can track overall work progress while prioritizing tasks and to-do lists through team collaboration.

Developers can integrate it with SVN and Git to manage project tasks and source codes. It offers businesses visibility into project workflows and daily timelines using Gantt charts, which get updated in real time. Managers can track and compare project modifications, monitor document changes and leave comments on pull requests. Users can dissect Gantt charts by milestone, assignee or category and export to Excel sheets.
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Bugzilla is a web-based bug tracking system that helps software development teams manage and track software defects. It's a great fit for organizations of all sizes that need to streamline their bug tracking process. Bugzilla's ease of use, scalability, and flexibility make it a popular choice among developers. Its robust features, such as advanced search capabilities, email notifications, and customizable workflows, contribute to its effectiveness in improving software quality.

Bugzilla is free and open-source software, making it a cost-effective solution compared to some commercial bug tracking tools that may require licensing fees. User experiences with Bugzilla vary, with some users finding it highly effective for their needs and others preferring alternative solutions with different features or interfaces. Consider exploring different options to determine the best fit for your specific project management requirements.

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$35 Monthly, Freemium
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Product Assistance

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24/7 Live Support
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Product Insights

  • Gantt and Burndown Charts: Get a timeline view into the entire project for better planning. Track projects with details like tasks in progress, tasks assigned to each employee and completion dates. Automatically generate reports from both charts and drill them down for deeper insights. Update assignees, due dates and other details when required. 
  • Knowledge Sharing: Create accessible wikis that can be downloaded and edited by team members. Personalize capabilities and tools based on workflows. Store all team data and files while recording real-time conversations in a central place accessible by everyone. Retrieve files and customer information easily. 
  • Mobile App: Keep in touch with project progress and work updates, even when out of the office. Comment, create and update tasks on-the-go. Sync with online workspaces automatically using native Android and iOS apps. 
  • File Sharing: Store project files in a central location while adding comments for assigned employees. Upload files into folders created for a project, issue or team. Report issues by setting up an email address or through web forms. 
  • Notifications: Notify specific employees about tasks that require attention. Send notifications when posting a comment, creating a task, updating a wiki and more. 
  • Jira and Redmine Importer: Get step-by-step instructions on migrating data successfully from Jira and Redmine. Strengthen security with IP restrictions and manage workspace access for better information control. 
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  • Create Functional Software: Turn in polished projects more quickly with specialized tools for error management and cleanup. 
  • Simplify Bug Tracking: Pinpoint errors in software and flag for future reference with a user-friendly interface. 
  • Free Usage: Gain unlimited access to features and tools without paying premium subscription fees for the program. 
  • Precise Tool: Create a streamlined system for tracking issues in projects with a diverse toolset. Facilitate proofreading at every step. 
  • Project Insight: Gain clarity on error patterns and project progress with monitoring tools like advanced searching and scheduled reports. Identify and address project vulnerabilities using data gathered from past summaries of projects. 
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  • Project Management: Use burndown charts, Gantt charts or boards to monitor in progress or completed tasks and issues that require attention. Get a view of tasks within large projects and manage schedules with Gantt charts. Track team progress using Kanban boards.  
  • Task Management: Create task hierarchies to organize workflows. Split large projects into parent and child tasks. Divide child tasks or subtasks among team members, prepare checklists to monitor start and due dates, categories, project milestones, custom fields and more. Track project progress by monitoring assigned tasks while updating deadlines for clients. Use Gantt charts to get an overview of task status and status of task owners in one place. 
  • Bug Tracking: Identify bugs and prioritize the process to fix them. Collaborate with teams to fix bugs by logging them as issues, which act as a central hub to discuss and resolve each bug. Let managers and teams get a top view of progress on each bug. Understand bugs and fixes with the module's archives. 
  • Version Control: Discuss, organize and monitor all work progress in one location. Integrate with SVN and Git to manage source codes along with projects. Make codes better while discussing new features with the team before incorporating them into projects. View work on every branch, monitor changes and review team’s work. 
  • Team Collaboration: Eliminate confusion and get more done with enhanced team collaboration and communication. Set user roles and create guest accounts for non-technical teams and clients. Collaborate to edit, share and access wikis while getting notified about changes. Provide feedback, suggest changes and appreciate employees for good work. 
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  • Scheduled Reports: Program automated email reports to update assigned projects and bugs. 
  • Email Notifications: Receive email notifications when changes are made in the program. Customize by user preferences to identify essential data to push. 
  • Reports and charts: Create and run status reports within the bug database. Utilize reports to create graphs, tables and charts. 
  • Duplicate Detection: Prevent unnecessary files in the database with automatic duplicate bug detection. Use automatic summary comparisons to analyze bug files for similarities. 
  • Time Tracking: Set deadlines and track time spent fixing bugs. Receive automated estimates for lag time and bug fixes. 
  • Request Attachments: Send request attachments to other users on projects. Accept or deny requests and track answers for further review. 
  • Advanced Search: Send request attachments to other users on projects. Accept or deny requests and track answers for further review. 
  • Patch View: Identify and track patches attached to bugs in the Patch Viewer. Integrate with LXR, CVS and Bonsai to cross-reference and process data streams. 
  • Watch Function: Keep up with other users’ bugs while they’re unavailable by receiving notifications for the publicly accessible bugs assigned to them in the database. 
  • Custom Fields: Add custom fields to the database to capture data points specific to a business or project. Make these fields searchable for later use. 
  • Project Statuses: Use premade project statuses to label bugs in the database, or create custom project statuses tailored to specific businesses. 
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Product Ranking

#44

among all
Project Management Software

#74

among all
Project Management Software

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User Sentiment Summary

Excellent User Sentiment 312 reviews
Great User Sentiment 462 reviews
90%
of users recommend this product

Backlog has a 'excellent' User Satisfaction Rating of 90% when considering 312 user reviews from 5 recognized software review sites.

80%
of users recommend this product

Bugzilla has a 'great' User Satisfaction Rating of 80% when considering 462 user reviews from 5 recognized software review sites.

4.5 (14)
5.0 (10)
4.5 (163)
3.9 (110)
n/a
4.14 (132)
4.5 (122)
4.1 (127)
4.2 (6)
n/a
4.5 (7)
3.7 (83)

Awards

Backlog stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Visual Task Boards: Backlog provides Kanban-style boards that give teams a clear overview of project progress, allowing them to easily track tasks through different stages of completion.
Gantt Charts: Users appreciate the ability to visualize project timelines and dependencies using Gantt charts, which helps with planning and scheduling.
Custom Fields: Backlog allows users to create custom fields to store project-specific information, making it adaptable to various workflows and use cases.
Wiki Functionality: The platform includes a built-in wiki feature that enables teams to document project details, share knowledge, and collaborate effectively.
Version Control: Backlog integrates with Git and Subversion, providing version control capabilities for managing code and documents within projects.
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Free and Open-Source: Bugzilla is free to use and modify, making it a cost-effective solution for organizations of all sizes. Its open-source nature allows for customization and integration with other tools.
Comprehensive Bug Tracking: Bugzilla offers a wide range of features for tracking and managing bugs, including customizable workflows, advanced search capabilities, and detailed reporting. This allows teams to efficiently track and resolve issues.
Email Integration: Bugzilla integrates with email systems, enabling users to create and update bug reports via email. This feature streamlines communication and collaboration among team members.
Extensive Community and Documentation: Bugzilla has a large and active community of users and developers who provide support and contribute to its development. The extensive documentation and resources available make it easy for users to learn and use the tool effectively.
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Limited Customization: Backlog's interface and workflow options can feel restrictive for teams with unique or complex project management needs. The platform's opinionated approach may not align with all team preferences, potentially hindering adaptability.
Reporting Capabilities: Generating in-depth reports or extracting specific data points can be challenging due to Backlog's reporting limitations. Users often find themselves needing to export data and manipulate it externally to gain deeper insights, adding an extra step to the process.
Mobile App Functionality: The Backlog mobile app has received feedback for lacking the full functionality and intuitiveness of the web version. This can limit users' ability to effectively manage tasks and projects while on the go, potentially impacting productivity and responsiveness.
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Steep Learning Curve: The interface can feel clunky and outdated, making navigation and issue tracking challenging for new users.
Limited Project Management Features: Bugzilla primarily focuses on defect tracking and lacks robust features for managing projects holistically, such as Gantt charts or resource allocation tools.
Customization Challenges: While customization is possible, it often requires technical expertise and can be time-consuming to implement effectively.
Reporting Limitations: Generating comprehensive reports with insightful data visualizations can be cumbersome, hindering data-driven decision-making.
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Don't get stuck in a project management "backlog"; streamline your workflow with Backlog: This software has garnered positive attention for its user-friendly interface, making it a breeze for teams to jump right in and start managing tasks. Backlog's diverse features, like Kanban boards and Gantt charts, cater to various team needs, while its integrations with other tools ensure a seamless workflow. Users appreciate its affordability, making it a cost-effective solution for project management. However, some users point out that Backlog lacks certain features, such as time tracking, and offers limited templates and customization options. Compared to competitors like Asana and Trello, Backlog shines in its simplicity and focus on core project management functionalities. While it may not have all the bells and whistles of some platforms, its straightforward approach resonates with teams seeking an uncomplicated solution. Backlog's strength lies in its ability to bring clarity and organization to projects without overwhelming users with excessive features. Backlog is best suited for small to medium-sized teams, particularly those in software development and project management, who value a user-friendly and affordable solution with robust task management and collaboration features. Its intuitive interface and focus on essential project management tools make it an ideal choice for teams looking to enhance their productivity and streamline their workflows without the complexity of more feature-rich platforms.

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Don't let the "bug" in the name fool you – Bugzilla might just be the "zilla" of project management tools you've been searching for.  Bugzilla has garnered a reputation as a reliable and robust tool, particularly favored by development teams. Users consistently praise its comprehensive bug tracking features, including detailed reporting, advanced search capabilities, and customizable workflows. These features enable teams to efficiently identify, track, and resolve issues, ultimately leading to improved software quality. However, some users find the interface to be outdated and less intuitive compared to modern alternatives like Jira and Asana. Additionally, Bugzilla's self-hosted nature can present challenges for teams without dedicated IT resources. Despite these drawbacks, Bugzilla's open-source nature and extensive customization options make it a highly adaptable solution for organizations with specific workflow requirements. Its strengths in bug tracking and flexibility make it ideal for development-focused teams seeking a powerful and customizable tool, especially those comfortable with self-hosting or possessing the necessary IT expertise.

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