Backlog vs Dynamics 365 Project Operations

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Our analysts compared Backlog vs Dynamics 365 Project Operations based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Dynamics 365 Project Operations Software Tool

Product Basics

Backlog is a cloud-hosted issue tracking and resource management solution that helps developers work with design, IT and marketing teams. Its core capabilities include subtasking, bug tracking, file sharing, Gantt charts, burndown charts and watchlists. Businesses can track overall work progress while prioritizing tasks and to-do lists through team collaboration.

Developers can integrate it with SVN and Git to manage project tasks and source codes. It offers businesses visibility into project workflows and daily timelines using Gantt charts, which get updated in real time. Managers can track and compare project modifications, monitor document changes and leave comments on pull requests. Users can dissect Gantt charts by milestone, assignee or category and export to Excel sheets.
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Dynamics 365 Project Operations streamlines project management within a broader Enterprise Resource Planning (ERP) system. Aimed at organizations heavily reliant on project delivery, it manages the entire lifecycle – from quotes and scheduling to resource allocation, cost tracking, and invoicing. This integrated approach offers benefits like real-time project visibility, improved resource utilization, and streamlined financial management. Popular features include visual project scheduling tools, role-based dashboards, and automated workflows. User experiences emphasize ease of use and flexibility, catering to both project managers and back-office teams. Pricing typically involves a monthly subscription fee per user, making it scalable to organizational needs. However, the comprehensive nature may not be cost-effective for smaller firms with simpler project requirements.

Pros
  • Streamlined workflows
  • Real-time project visibility
  • Improved resource management
  • Financial integration
  • User-friendly interface
Cons
  • Potentially complex setup
  • Costly for smaller businesses
  • May require customization
  • Learning curve for new users
  • Limited reporting options
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$35 Monthly, Freemium
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Tailored to your specific needs
$95/User, Monthly
Get a free price quote
Tailored to your specific needs
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Windows
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Android
Chromebook
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Android
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Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Gantt and Burndown Charts: Get a timeline view into the entire project for better planning. Track projects with details like tasks in progress, tasks assigned to each employee and completion dates. Automatically generate reports from both charts and drill them down for deeper insights. Update assignees, due dates and other details when required. 
  • Knowledge Sharing: Create accessible wikis that can be downloaded and edited by team members. Personalize capabilities and tools based on workflows. Store all team data and files while recording real-time conversations in a central place accessible by everyone. Retrieve files and customer information easily. 
  • Mobile App: Keep in touch with project progress and work updates, even when out of the office. Comment, create and update tasks on-the-go. Sync with online workspaces automatically using native Android and iOS apps. 
  • File Sharing: Store project files in a central location while adding comments for assigned employees. Upload files into folders created for a project, issue or team. Report issues by setting up an email address or through web forms. 
  • Notifications: Notify specific employees about tasks that require attention. Send notifications when posting a comment, creating a task, updating a wiki and more. 
  • Jira and Redmine Importer: Get step-by-step instructions on migrating data successfully from Jira and Redmine. Strengthen security with IP restrictions and manage workspace access for better information control. 
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  • Enhanced project visibility: Gain real-time insights into project status, progress, costs, and resource utilization across the entire portfolio. Track key metrics and identify potential bottlenecks early on.
  • Improved resource management: Optimize resource allocation and utilization by matching skills to project needs. Align project demand with available capacity and proactively address resource shortages.
  • Streamlined financial management: Integrate project financials with accounting and operations for accurate cost tracking, invoicing, and revenue recognition. Gain a comprehensive view of project profitability and financial performance.
  • Enhanced collaboration and communication: Foster seamless collaboration among project teams, stakeholders, and customers through centralized information sharing, real-time updates, and integrated communication tools. Break down silos and improve decision-making.
  • Increased productivity and efficiency: Automate workflows, eliminate manual tasks, and reduce administrative overhead. Empower project teams to focus on high-value activities and deliver projects faster and more efficiently.
  • Improved customer satisfaction: Deliver projects on time, within budget, and to customer specifications. Address issues proactively and maintain open communication channels to enhance customer satisfaction and loyalty.
  • Enhanced decision-making: Leverage real-time data and insights to make informed decisions about project prioritization, resource allocation, and risk mitigation. Improve project outcomes and business performance.
  • Scalability and adaptability: Meet the evolving needs of your business by easily scaling the solution to accommodate growth and change. Adapt to new project types, methodologies, and industry requirements.
  • Enhanced data security and compliance: Benefit from Microsoft's robust security infrastructure and compliance with industry regulations to protect sensitive project data and ensure business continuity.
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  • Project Management: Use burndown charts, Gantt charts or boards to monitor in progress or completed tasks and issues that require attention. Get a view of tasks within large projects and manage schedules with Gantt charts. Track team progress using Kanban boards.  
  • Task Management: Create task hierarchies to organize workflows. Split large projects into parent and child tasks. Divide child tasks or subtasks among team members, prepare checklists to monitor start and due dates, categories, project milestones, custom fields and more. Track project progress by monitoring assigned tasks while updating deadlines for clients. Use Gantt charts to get an overview of task status and status of task owners in one place. 
  • Bug Tracking: Identify bugs and prioritize the process to fix them. Collaborate with teams to fix bugs by logging them as issues, which act as a central hub to discuss and resolve each bug. Let managers and teams get a top view of progress on each bug. Understand bugs and fixes with the module's archives. 
  • Version Control: Discuss, organize and monitor all work progress in one location. Integrate with SVN and Git to manage source codes along with projects. Make codes better while discussing new features with the team before incorporating them into projects. View work on every branch, monitor changes and review team’s work. 
  • Team Collaboration: Eliminate confusion and get more done with enhanced team collaboration and communication. Set user roles and create guest accounts for non-technical teams and clients. Collaborate to edit, share and access wikis while getting notified about changes. Provide feedback, suggest changes and appreciate employees for good work. 
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  • Unified project management: Manage the entire project lifecycle from opportunity to delivery, including project planning, scheduling, resource management, time and expense tracking, financial management, and invoicing.
  • Integrated sales and project management: Streamline the process from quoting to project delivery with seamless integration between sales and project management.
  • Robust resource management: Optimize resource allocation, track utilization, and match skills to project needs.
  • Visual project scheduling: Create and manage project schedules using Gantt charts, Kanban boards, and other visual tools.
  • Real-time project insights: Track project progress, costs, and resource utilization in real time to identify and address potential issues early on.
  • Collaboration tools: Foster teamwork and communication with built-in collaboration tools such as document sharing, task management, and discussions.
  • Financial integration: Integrate project financials with accounting and operations for accurate cost tracking, revenue recognition, and profitability analysis.
  • Customizable dashboards: Create role-based dashboards to visualize key project metrics and track progress against goals.
  • Mobile access: Manage projects and stay connected on the go with mobile apps for iOS and Android devices.
  • Powerful reporting and analytics: Generate comprehensive reports and gain insights into project performance to make data-driven decisions.
  • Integration with other Microsoft products: Connect with other Microsoft Dynamics 365 applications and Microsoft Office 365 for a seamless experience.
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Product Ranking

#44

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Project Management Software

#229

among all
Project Management Software

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User Sentiment Summary

Excellent User Sentiment 312 reviews
Good User Sentiment 597 reviews
90%
of users recommend this product

Backlog has a 'excellent' User Satisfaction Rating of 90% when considering 312 user reviews from 5 recognized software review sites.

78%
of users recommend this product

Dynamics 365 Project Operations has a 'good' User Satisfaction Rating of 78% when considering 597 user reviews from 3 recognized software review sites.

4.5 (14)
n/a
4.5 (163)
3.8 (5)
4.5 (122)
n/a
4.2 (6)
4.5 (24)
4.5 (7)
3.9 (568)

Awards

Backlog stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Visual Task Boards: Backlog provides Kanban-style boards that give teams a clear overview of project progress, allowing them to easily track tasks through different stages of completion.
Gantt Charts: Users appreciate the ability to visualize project timelines and dependencies using Gantt charts, which helps with planning and scheduling.
Custom Fields: Backlog allows users to create custom fields to store project-specific information, making it adaptable to various workflows and use cases.
Wiki Functionality: The platform includes a built-in wiki feature that enables teams to document project details, share knowledge, and collaborate effectively.
Version Control: Backlog integrates with Git and Subversion, providing version control capabilities for managing code and documents within projects.
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Unified Project and Finance Management: Streamlines project delivery, financial management, and operations within a single platform.
Improved Resource Visibility and Utilization: Enhances visibility into resource availability, skills, and costs for optimal allocation and utilization.
Enhanced Collaboration and Productivity: Fosters seamless collaboration across teams, departments, and project phases for increased efficiency.
Real-Time Insights and Analytics: Provides real-time visibility into project health, financial performance, and resource utilization for informed decision-making.
Customizable and Scalable: Adapts to evolving business needs and supports growth through customization and integration capabilities.
Streamlined Project Billing and Invoicing: Automates time and expense tracking, simplifies invoice generation, and integrates with financial systems.
Enhanced Customer Experience: Improves customer satisfaction through better project visibility, communication, and delivery.
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Limited Customization: Backlog's interface and workflow options can feel restrictive for teams with unique or complex project management needs. The platform's opinionated approach may not align with all team preferences, potentially hindering adaptability.
Reporting Capabilities: Generating in-depth reports or extracting specific data points can be challenging due to Backlog's reporting limitations. Users often find themselves needing to export data and manipulate it externally to gain deeper insights, adding an extra step to the process.
Mobile App Functionality: The Backlog mobile app has received feedback for lacking the full functionality and intuitiveness of the web version. This can limit users' ability to effectively manage tasks and projects while on the go, potentially impacting productivity and responsiveness.
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Steeper Learning Curve: Comprehensive features can require more training and time to fully adopt and utilize effectively.
Customization Challenges: While customizable, tailoring complex workflows or integrations may require technical expertise or external assistance.
Reporting Limitations: Some users report constraints in pre-built reports and a need for enhanced customization options for specific insights.
Potential Integration Issues: Seamless integration with other systems may require careful configuration and potential troubleshooting for optimal data flow.
Cost Considerations: Comprehensive functionality comes with a higher price tag, which can be a barrier for smaller businesses or those with tight budgets.
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Don't get stuck in a project management "backlog"; streamline your workflow with Backlog: This software has garnered positive attention for its user-friendly interface, making it a breeze for teams to jump right in and start managing tasks. Backlog's diverse features, like Kanban boards and Gantt charts, cater to various team needs, while its integrations with other tools ensure a seamless workflow. Users appreciate its affordability, making it a cost-effective solution for project management. However, some users point out that Backlog lacks certain features, such as time tracking, and offers limited templates and customization options. Compared to competitors like Asana and Trello, Backlog shines in its simplicity and focus on core project management functionalities. While it may not have all the bells and whistles of some platforms, its straightforward approach resonates with teams seeking an uncomplicated solution. Backlog's strength lies in its ability to bring clarity and organization to projects without overwhelming users with excessive features. Backlog is best suited for small to medium-sized teams, particularly those in software development and project management, who value a user-friendly and affordable solution with robust task management and collaboration features. Its intuitive interface and focus on essential project management tools make it an ideal choice for teams looking to enhance their productivity and streamline their workflows without the complexity of more feature-rich platforms.

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User reviews of Dynamics 365 Project Operations in the past year paint a picture of a powerful, integrated project management and ERP solution with plenty of potential, but not without its challenges. Users praise its unifying strength, bringing project delivery, financials, and operations under one roof, streamlining workflows and boosting visibility. Resource management shines, with real-time insights helping optimize allocation and avoid overbooking. Collaboration flourishes, with seamless teamwork across teams and phases. Real-time analytics empower informed decision-making, while customization and scalability cater to evolving needs. However, the learning curve can be steep for this feature-rich beast, demanding dedicated training and time to unlock its full potential. Customization, while appreciated, can require technical expertise or external help for complex workflows or integrations. Pre-built reports might not satisfy everyone, with some users wishing for greater customization options for specific insights. Integration, though touted, can be tricky, demanding careful configuration and potential troubleshooting for smooth data flow. And, let's not forget the cost: Project Operations packs a punch, but its price tag might deter smaller businesses or those on a budget. Compared to competitors, Project Operations stands out with its unified platform and tight integration with Microsoft products like Dynamics 365 Sales and Finance. While other project management tools might offer similar features, the seamless connection with the broader Microsoft ecosystem sets Project Operations apart, especially for existing Microsoft users. However, users who prioritize ease of use and affordability might find more lightweight options on the market. Overall, user reviews suggest Dynamics 365 Project Operations is a robust solution for organizations seeking a unified, data-driven approach to project management and ERP, provided they're willing to invest in training and potential customization. For those seeking simpler, cheaper options, or those not deeply entrenched in the Microsoft ecosystem, exploring alternatives might be wise. Ultimately, the choice hinges on specific needs, resources, and desired level of integration.

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