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Backlog vs Zoho Projects

Last Updated: November 18th, 2024

Our analysts compared Backlog vs Zoho Projects based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

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Product Basics

Backlog is a cloud-hosted issue tracking and resource management solution that helps developers work with design, IT and marketing teams. Its core capabilities include subtasking, bug tracking, file sharing, Gantt charts, burndown charts and watchlists. Businesses can track overall work progress while prioritizing tasks and to-do lists through team collaboration.

Developers can integrate it with SVN and Git to manage project tasks and source codes. It offers businesses visibility into project workflows and daily timelines using Gantt charts, which get updated in real time. Managers can track and compare project modifications, monitor document changes and leave comments on pull requests. Users can dissect Gantt charts by milestone, assignee or category and export to Excel sheets.

Zoho Projects is a cloud-based solution that lets teams effectively plan and execute projects of any size and duration. It handles tasks, enhances collaboration, provides business intelligence for reporting and supports time tracking and issue management.

Businesses can extend it using numerous integrations and customizations to align it with their requirements. It is usable by teams of smaller than five people up to teams with thousands of users. Zoho provides robust data security and is compliant with the EU-US Privacy Shield Framework. It also supports 17 different languages.

$35 Monthly, Freemium

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Product Insights

Gantt and Burndown Charts: Get a timeline view into the entire project for better planning. Track projects with details like tasks in progress, tasks assigned to each employee and completion dates. Automatically generate reports from both charts and drill them down for deeper insights. Update assignees, due dates and other details when required.
Knowledge Sharing: Create accessible wikis that can be downloaded and edited by team members. Personalize capabilities and tools based on workflows. Store all team data and files while recording real-time conversations in a central place accessible by everyone. Retrieve files and customer information easily.
Mobile App: Keep in touch with project progress and work updates, even when out of the office. Comment, create and update tasks on-the-go. Sync with online workspaces automatically using native Android and iOS apps.
File Sharing: Store project files in a central location while adding comments for assigned employees. Upload files into folders created for a project, issue or team. Report issues by setting up an email address or through web forms.
Notifications: Notify specific employees about tasks that require attention. Send notifications when posting a comment, creating a task, updating a wiki and more.
Jira and Redmine Importer: Get step-by-step instructions on migrating data successfully from Jira and Redmine. Strengthen security with IP restrictions and manage workspace access for better information control.

Automate Workflows: Automate manual tasks like updating issue details or changing an issue’s severity. Set email notifications to track different events or set up webhooks for communicating with third-party apps.
Transfer from Jira or Basecamp: Migrate data when switching from Jira or Basecamp with certain restrictions. Capture data such as discussions, calendar events, projects, users, bugs, custom fields, milestones and other details, depending on the import module.
Free Version: Get a forever free subscription for a small team of up to five users. It includes two projects, custom status options for tasks and projects, calendar functionality, feeds, project forums, integration with Google apps and file attachments up to 10 MB.
Integrated Suite: Get abilities beyond project management to CRM, accounting, HR, BI and analytics, customer service and more. Create a unified module to handle multiple business needs.
Integrations: Integrate with several third-party modules to extend project management capabilities. Integrate with major Google and Microsoft apps as well as a host of other tools like Dropbox, GitHub and Slack.
Mobile Apps: Let teams access project details, attach files, log hours and more while away from the office with its native apps for iOS, iPad and Android. View tasks via List or Kanban layouts in portrait or landscape modes.

Project Management: Use burndown charts, Gantt charts or boards to monitor in progress or completed tasks and issues that require attention. Get a view of tasks within large projects and manage schedules with Gantt charts. Track team progress using Kanban boards.
Task Management: Create task hierarchies to organize workflows. Split large projects into parent and child tasks. Divide child tasks or subtasks among team members, prepare checklists to monitor start and due dates, categories, project milestones, custom fields and more. Track project progress by monitoring assigned tasks while updating deadlines for clients. Use Gantt charts to get an overview of task status and status of task owners in one place.
Bug Tracking: Identify bugs and prioritize the process to fix them. Collaborate with teams to fix bugs by logging them as issues, which act as a central hub to discuss and resolve each bug. Let managers and teams get a top view of progress on each bug. Understand bugs and fixes with the module's archives.
Version Control: Discuss, organize and monitor all work progress in one location. Integrate with SVN and Git to manage source codes along with projects. Make codes better while discussing new features with the team before incorporating them into projects. View work on every branch, monitor changes and review team’s work.
Team Collaboration: Eliminate confusion and get more done with enhanced team collaboration and communication. Set user roles and create guest accounts for non-technical teams and clients. Collaborate to edit, share and access wikis while getting notified about changes. Provide feedback, suggest changes and appreciate employees for good work.

Task Management: Control important task details, add important information such as priority or duration with tasks and subtasks. Link tasks to create dependencies. Highlight each project phase with milestones. Organize tasks using drag-and-drop Kanban boards and custom layouts.
Social Project Management: Communicate and collaborate for effective project management. Create public or private chat rooms, pages for team knowledge base and forums to engage in discussion. Centralize project updates with feeds. Create new posts while adding comments to existing posts.
Charts and Reports: View project details and metrics using a variety of charts. Get a high-level view of project tasks and dependencies through Gantt charts while resource utilization charts break down each team member’s workload by day. Gain insights into project performance across a wide range of KPIs with over 50 out-of-the-box reports and dashboards.
Time Tracking: Let employees log their hours on a timesheet automatically or manually while allowing managers to view reports based on personnel, time or project. Transform a timesheet to an invoice with a few simple steps. Compare the expected task duration with the actual time spent on a task. Track each member’s availability, issues and milestones using calendar views.
Issue Tracking: Report issues with all the relevant details and assign them for attention. Importing issues in bulk keeps them all in one place, and you can then export them as an XLS or CSV file. Track all issues according to criteria using filtered views. View committed changes with all changeset details included.

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Analyst Rating Summary

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User Sentiment Summary

90%

of users recommend this product

Backlog has a 'excellent' User Satisfaction Rating of 90% when considering 312 user reviews from 5 recognized software review sites.

87%

of users recommend this product

Zoho Projects has a 'great' User Satisfaction Rating of 87% when considering 872 user reviews from 5 recognized software review sites.

4.5 (14)

5.0 (34)

4.5 (163)

4.2 (255)

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Awards

Synopsis of User Ratings and Reviews

Visual Task Boards: Backlog provides Kanban-style boards that give teams a clear overview of project progress, allowing them to easily track tasks through different stages of completion.

Gantt Charts: Users appreciate the ability to visualize project timelines and dependencies using Gantt charts, which helps with planning and scheduling.

Custom Fields: Backlog allows users to create custom fields to store project-specific information, making it adaptable to various workflows and use cases.

Wiki Functionality: The platform includes a built-in wiki feature that enables teams to document project details, share knowledge, and collaborate effectively.

Version Control: Backlog integrates with Git and Subversion, providing version control capabilities for managing code and documents within projects.

Functionality: Zoho Projects offers robust tools to manage multiple business needs, including project management, resource allocation, efficient collaboration and timesheets, as reported by approximately 90% of the users who mention the product’s functionality.

Flexible: The system is highly flexible and can be configured for different purposes like marketing and other business requirements, noted nearly 85% of customers who talked about its flexibility.

Integrations: Approximately 75% of the reviewers who mentioned integrations observed that the solution offers multiple APIs and seamless integration with other Zoho suite products and popular external modules for project planning and implementation.

Centralized Communication: The system centralizes all project communication between teams, which makes it easy to search and fix issues, noted nearly 72% of the users who talked about its communication capabilities.

Limited Customization: Backlog's interface and workflow options can feel restrictive for teams with unique or complex project management needs. The platform's opinionated approach may not align with all team preferences, potentially hindering adaptability.

Reporting Capabilities: Generating in-depth reports or extracting specific data points can be challenging due to Backlog's reporting limitations. Users often find themselves needing to export data and manipulate it externally to gain deeper insights, adding an extra step to the process.

Mobile App Functionality: The Backlog mobile app has received feedback for lacking the full functionality and intuitiveness of the web version. This can limit users' ability to effectively manage tasks and projects while on the go, potentially impacting productivity and responsiveness.

Not Intuitive: The system is not user-friendly with a clunky and unintuitive UI compared to its competitors, reported 88% of reviewers who mentioned the system’s usability.

Cost: Nearly 92% of the users who mentioned cost remarked that Zoho Projects is expensive for small teams looking for more features on a limited budget, doesn’t offer options to customize functionality and its package price is a costly investment for bigger teams with more users.

Data and Reporting: Data generated by the system is difficult to comprehend, and it doesn’t allow report customization using different fields and visuals, observed by about 86% of customers who mentioned reporting.

Support: Customer support is slow and doesn’t offer enough support documentation or tutorial videos to exploit the system’s capabilities fully, noted 80% of reviewers who talked about support.

Don't get stuck in a project management "backlog"; streamline your workflow with Backlog: This software has garnered positive attention for its user-friendly interface, making it a breeze for teams to jump right in and start managing tasks. Backlog's diverse features, like Kanban boards and Gantt charts, cater to various team needs, while its integrations with other tools ensure a seamless workflow. Users appreciate its affordability, making it a cost-effective solution for project management. However, some users point out that Backlog lacks certain features, such as time tracking, and offers limited templates and customization options. Compared to competitors like Asana and Trello, Backlog shines in its simplicity and focus on core project management functionalities. While it may not have all the bells and whistles of some platforms, its straightforward approach resonates with teams seeking an uncomplicated solution. Backlog's strength lies in its ability to bring clarity and organization to projects without overwhelming users with excessive features. Backlog is best suited for small to medium-sized teams, particularly those in software development and project management, who value a user-friendly and affordable solution with robust task management and collaboration features. Its intuitive interface and focus on essential project management tools make it an ideal choice for teams looking to enhance their productivity and streamline their workflows without the complexity of more feature-rich platforms.

Zoho Projects offers comprehensive solutions for its customers to tackle multiple business needs with ease. Users have full control of their projects as they can manage every stage of project progress, allocate resources, manage tasks, record timesheets and automate workflow processes for standardization. It offers an extensive knowledge base and fosters team collaboration for efficient project completion. However, its UI is clunky and difficult to use, it requires a steep learning curve to make optimal use of its full capabilities, comes with limited features in its basic version and offers sluggish customer support.

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FAQ

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