Basecamp vs ProofHub

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Our analysts compared Basecamp vs ProofHub based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Basecamp is a cloud-based solution for team collaboration and management. It allows users to create to-dos, assign them to one or more people, add shared and searchable file attachments and more. It makes it easier to stay organized when there are multiple concurrent projects, each with its own team and needs. Streamline project communication by keeping specific teams together, with all project-related files in one location. It gives each project its own separate space, avoiding clutter and other confusion between projects.

It is suitable for all sizes of teams like SMBs to groups in large companies. Subscriptions are scalable, with levels for different storage amounts and number of users. It also offers a free tier and application for iPad/iPhone and Android.
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ProofHub is a cloud-based solution that helps manage, collaborate and discuss work with clients and team members at a central location. It helps managers prepare notes and to-do lists, discuss plans and lay down daily tasks, calendar milestones and Gantt charts. Project requirements and deadlines can be drilled down for team members by sharing files, notes, timesheets and schedules.

Its reporting engine generates customized reports for managers to monitor project progress and resource utilization. Its proofing tool eliminates shuffling back and forth between files and emails by allowing stakeholders to discuss and finalize documents in a single window. Its centralized workspace streamlines review processes and allows content collaborations. It includes modules for time tracking and resource planning.
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$15/User, Monthly
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Tailored to your specific needs
$45 Monthly
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Tailored to your specific needs
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Windows
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Android
Chromebook
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Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Organized Projects: Divide work into separate projects, and each project is organized by default. It includes everything related to the project; all the individuals involved, each discussion, document, file, assignment, significant date and more. 
  • Inbuilt Chat Features: Avoid wasting money on external communication platforms with its built-in chat features. Gather around Campfire, a group chat for casual conversations, fast Q&As, sharing links, quick riffs or work discussions. Pings allow private chat with one or multiple people. 
  • Add Team Members: Add assigned team members and their details to a project. Client team members can also be added to help keep them in the loop and increase the project’s transparency. 
  • Centralized Notification: Its Hey! Menu feature centralizes notifications from new messages and assigned tasks to minimize notification interruptions. Helps users focus on work and access all notifications from one box. 
  • Streamline Work Process: Integrate the system with third-party tools to increase efficiency and effectiveness of work processes. 
  • Any Device: Available on iOS, Android, iPad, Mac, Windows and browser, users can access the system from anywhere at any time to send messages, share and collaborate on files and documents, define deadlines and provide feedback. 
  • Solve Problems: Users can use hill charts to sequence work and decide which problems to solve in which order; it also shows where the work stands and how it is moving. 
  • Basecamp Personal: The free tier provides space for up to three projects with one-gigabyte of data storage and access to 20 users. Freelancers can use it to organize their work and collaborate, or small businesses can use it on projects that involve few people. 
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  • Optimize Onboarding and Training: Take advantage of a user-friendly interface and limited complicated jargon or code to increase adoption. Hover over pop-ups to learn more about tips to improve your set up and visit the knowledge base to read articles and watch tutorials. We liked that the onboarding screens help you set up your first project and virtually walk you through project creation.
  • Speed Up Approval Processes: Use in-file comments to approve proofs and mark-up tools to highlight parts that you’d like changed or fixed along with file versions. Set up a custom field for approval status and a custom workflow for approvals. We experimented with the proofing tools and found it easy to add comments and keep track of the activity in the file.
  • Create Custom Workflows: Set your own workflows by creating a custom workflow or template you can associate with projects. Modify or add workflows by selecting the manage workflow button at the bottom of the workflow icon. We set up two different workflows without much fuss and are happy to report we could change workflows once the project was already created and in motion.
  • Pay a Flat Fee: Say goodbye to per user, per month subscription pricing. Pay a flat fee depending on the plan you choose and you can theoretically sign up an unlimited number of users.
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  • To-Do Lists: Assign to-dos to one or more people, add notes and file attachments for all work or projects. It automatically follows up with team members if tasks are overdue. 
  • Hey! Menu: Supports a single inbox for notifications, mentions, to-do assignments, new messages and project completion. Set working hours to keep notifications on hold until the user is back on the clock. 
  • Client Access: Share and get feedback with customers about information and files. Communications can be kept private, and email correspondence is maintained to keep project data and communication organized in one place. 
  • Pings: Direct messages or private conversations can be held with other users on the same account. Users can ping an individual or a group of people, and the conversation is visible to only selected people. 
  • Schedules: Each project includes a schedule showing any dated to-dos and events for that project. Sync schedules with Google Calendar, iCal and Outlook to get reminders in the project and personal calendars. 
  • Activity: The Activity button will display any to-dos, late assignments, upcoming deadlines and other assignment information and reports. 
  • File Storage: A space for sharing documents, files and images is included in every project. Use drag-and-drop functionality to upload files from Google Docs or a computer. Each file contains a complete version history, reorder and color code files to keep it organized. 
  • Message Boards: Post messages or announcements, embed pictures or files and share with everyone or selected individuals. Viewers can applaud and comment on these messages for instant feedback. 
  • Search and Bookmarking: Enter a keyword or name using the search feature to locate a project, ping history or find pictures, files or individuals without rummaging through the entire program. Important data can also be bookmarked. 
  • Automated Check-In: Setup customized questions throughout the day or a chosen time instead of holding a status meeting. Meetings can help remote teams collaborate and share work updates or what they were up to on the weekend.  
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  • Task Management: Start creating tasks using the basic template during onboarding that you can modify to fit your workflow by adding subtasks, custom statuses, fields and color-coding. Assign tasks to users, track time, add timelines using start and end dates and elaborate on tasks using descriptions, comments and files. Create recurring tasks to automate due dates and reminders.
  • Multiple Views: Visualize projects in the format you’re comfortable with, by toggling between the standard list view and Kanban board and filtering tasks by stages, status, assignee, label or date. Use the Gantt chart to filter based on date, find the critical path and set and show the baseline. Keep tasks, events and milestones on track using the calendar view.
  • Team Collaboration: Communicate with your team using discussions and create topics, kinda like channels, that are open to all or private to certain teams or members. Share files and proofs, and get approvals without ping-pong rally emails. Chat in real time with team members using the built-in messaging tool for private and group chats and save important messages. Send announcements on the dashboard for deadlines, personal milestones and wins.
  • Time Tracking: Improve time management by tracking time directly on your cards and adding an estimated time to compare actual versus projected times and make more accurate estimates in the future. Monitor team performance using timesheets with every single time entry in the Everything tab.
  • Dashboard and Reports: Use the Me tab as a personalized dashboard with your agenda, shortcuts, tasks, tracked time, notes and announcements. Visualize project performance with the project report dashboard. Identify inefficiencies, resource utilization and project progress with reports about time and tasks, resources, project progress snapshots, milestones and burn-up charts. Identify projects that are not on track through ‘slipping reports.’ Use data to analyze tasks, resources utilized, time logged and project completion roadmap.
  • Workflows: Streamline project creation by creating your own templates from scratch. Add time frames, enable custom fields like time tracking and set up a personalized workflow that you can add to other projects.
  • Proofing: Make feedback seamless using the proofing tool. Get real-time feedback on proofs by adding comments directly into your PNG, PDF and JPEG files and highlighting issues with mark-up tools. Allow users to reply to comments and view comments as a thread after revisions.
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Product Ranking

#16

among all
Project Management Software

#82

among all
Project Management Software

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Analyst Rating Summary

65
74
30
86
60
100
75
56
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Team Collaboration
Integrations and Extensibility
Dashboards and Reporting
Customizations
Team Collaboration

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Basecamp
ProofHub
+ Add Product + Add Product
Customizations Dashboards And Reporting Mobile Capabilities Platform Features Project Planning And Scheduling Project Tracking Task Management Team Collaboration Time Tracking And Management 30 60 75 62 49 27 66 99 43 86 100 56 78 77 24 82 86 71 0 25 50 75 100
14%
14%
72%
86%
0%
14%
40%
0%
60%
100%
0%
0%
57%
0%
43%
43%
0%
57%
50%
4%
46%
71%
4%
25%
25%
8%
67%
75%
0%
25%
0%
14%
86%
14%
0%
86%
58%
8%
34%
75%
8%
17%
92%
8%
0%
83%
0%
17%
0%
0%
100%
71%
0%
29%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

89%
0%
11%
61%
0%
39%
63%
0%
37%
75%
0%
25%

User Sentiment Summary

Great User Sentiment 19492 reviews
Excellent User Sentiment 243 reviews
85%
of users recommend this product

Basecamp has a 'great' User Satisfaction Rating of 85% when considering 19492 user reviews from 4 recognized software review sites.

92%
of users recommend this product

ProofHub has a 'excellent' User Satisfaction Rating of 92% when considering 243 user reviews from 4 recognized software review sites.

5.0 (35)
4.6 (23)
4.1 (4950)
4.6 (99)
4.3 (13386)
n/a
n/a
4.6 (103)
4.2 (1121)
4.7 (18)

Awards

SelectHub research analysts have evaluated Basecamp and concluded it earns best-in-class honors for Team Collaboration.

Team Collaboration Award

SelectHub research analysts have evaluated ProofHub and concluded it earns best-in-class honors for Dashboards and Reporting. ProofHub stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Dashboards and Reporting Award

Synopsis of User Ratings and Reviews

General Accessibility: It is intuitive and user-friendly, as observed by 70% of users who referred to its general accessibility.
Project Management: Provides robust functionality for planning, progress tracking, managing and organizing projects, as noted by nearly 100% of users who mentioned project management.
Communication: Its built-in chat features for sending important messages to members, direct messages, sharing data and updates ease communication across departments and teams, as stated by nearly 98% of users who refer to communication.
Scheduling: Nearly 100% of users who specified scheduling said that the scheduling project module has led to increased operational efficiency.
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Pricing: Reviewers appreciated the flat fee pricing for unlimited users.
Team Collaboration: The built-in chat feature and centralized files were perks mentioned by users.
Proofing: Users liked the online proofing, feedback and approval without having to leave the platform.
What Users Like
Visibility: “Since implementing ProofHub, we have observed a 30% decrease in project delays, mostly due to the fact that all teams now have immediate access to project boards that monitor the progress of each task. In the past, we often faced gaps in communication that delayed installs due to missed emails or miscommunications. With ProofHub’s custom workflows, every department has a clear view of deadlines, dependencies, and priority tasks, significantly reducing project holdups.” - Greg Arnold, General Manager at Kitchen Mania
Task Management: “ProofHub lets us break down each job into detailed steps, assign them to the right people, and set deadlines that everyone can see. On a big installation project, for example, I can outline each part of the process: starting from the initial site inspection, moving to wiring, handling equipment setup, completing safety inspections, and finally, testing and handover. Each stage has its own set of tasks that can be assigned and tracked independently, so everyone knows what’s next and who’s handling it. If there’s a delay in any part, we can make quick adjustments, reschedule tasks, and instantly notify the rest of the team. It saves us from having to make constant calls or send reminder emails, which can be very time-consuming.” - Daniel Vasilevski, Director and Owner of Bright Force Electrical
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Administrator Navigation: Over 91% of users who mentioned administrator navigation reported that it is not easy for task managers to add tasks, move them around or control access.
Integration: Around 90% of the reviewers who specified integration said that its software integrations are limited, and some are slow to adapt.
Notification: The system has limited notifications that can be delayed, as noted by 77% of reviewers who mention notifications.
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Pricing: Reviewers appreciated the flat fee pricing for unlimited users.
Team Collaboration: The built-in chat feature and centralized files were perks mentioned by users.
Proofing: Users liked the online proofing, feedback and approval without having to leave the platform.
What Users Dislike
Learning Curve: “The initial setup and adaptation period presented some challenges. Some team members found the range of features overwhelming, especially those less familiar with digital tools. As a solution, I organized targeted training sessions focusing on the specific functionalities that would benefit our workflow most.” - Dr. Maria Knobel, Medical Director at Medical Cert UK
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Basecamp provides members with access to the same project, even if they are in different time zones. Team members can share their ideas via the platform through its connectivity functions, including a forum. Suggestions can be worked out, and conversations can be saved to ensure that all members are on the same page. Reviewers noted that there are limited ways to activate notifications and integrate software. Overall, it is an efficient tool for managing projects, tracking progress, monitoring schedules and sharing updates among team members.

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ProofHub is a cloud-based project management solution designed to help teams of all sizes with its user-friendly interface and focus on collaboration. Its core strengths include quick adoption, customizable workflows and simple project creation. Additionally, its built-in chat browser, in-file comments and approvals for proofing and central file management are a plus for teamwork and communication. Flat-fee pricing for unlimited users sets it apart from other tools.During our free trial, we appreciated the pop-up explanations and didn’t feel like there was a steep learning curve to conquer before we kickstarted our projects. We liked the time tracking and time estimation feature and thought it offered a useful way to provide a baseline and more accurate time estimations. It was simple to toggle between multiple task views, although we wish we could modify groupings by, say, assignee instead of just sticking to workflow stages.On the flip side, reviewers weren’t awed by the basic training modules, 14-day free trial and occasional slow customer support responses. Additionally, limited integrations might be an issue if you’re a business with complex integration needs.Overall, ProofHub offers a solid collaborative project management tool that’s easy-to-use and is a fantastic option for budget-conscious users.

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