Home > Project Management Software > Basecamp > Basecamp vs WorkZone

Basecamp vs WorkZone

Last Updated: November 18th, 2024

Our analysts compared Basecamp vs WorkZone based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Basecamp is a cloud-based solution for team collaboration and management. It allows users to create to-dos, assign them to one or more people, add shared and searchable file attachments and more. It makes it easier to stay organized when there are multiple concurrent projects, each with its own team and needs. Streamline project communication by keeping specific teams together, with all project-related files in one location. It gives each project its own separate space, avoiding clutter and other confusion between projects.

It is suitable for all sizes of teams like SMBs to groups in large companies. Subscriptions are scalable, with levels for different storage amounts and number of users. It also offers a free tier and application for iPad/iPhone and Android.

WorkZone is a cloud-based solution with a focus on document management and collaboration. Organize projects by task and sub-task while assigning responsibilities and receiving notifications when tasks are due. It offers custom branding for companies wishing to display logos on portals or external customer accounts. It has the ability to share files and collaborate with other team members. Offers real-time status of project progress across workspaces, enabling decision makers to act quickly and make changes where and when needed.

It is suitable for any size of business in industries like construction, consulting, non-profit, healthcare and more. It offers three pricing plans — team, professional and enterprise. Available on iOS and Android, users can access it from anywhere at any time.

$15/User, Monthly

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$24/User, Monthly

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Chromebook

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On-Premise

Mobile

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Documentation

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Videos

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24/7 Live Support

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Product Insights

Organized Projects: Divide work into separate projects, and each project is organized by default. It includes everything related to the project; all the individuals involved, each discussion, document, file, assignment, significant date and more.
Inbuilt Chat Features: Avoid wasting money on external communication platforms with its built-in chat features. Gather around Campfire, a group chat for casual conversations, fast Q&As, sharing links, quick riffs or work discussions. Pings allow private chat with one or multiple people.
Add Team Members: Add assigned team members and their details to a project. Client team members can also be added to help keep them in the loop and increase the project’s transparency.
Centralized Notification: Its Hey! Menu feature centralizes notifications from new messages and assigned tasks to minimize notification interruptions. Helps users focus on work and access all notifications from one box.
Streamline Work Process: Integrate the system with third-party tools to increase efficiency and effectiveness of work processes.
Any Device: Available on iOS, Android, iPad, Mac, Windows and browser, users can access the system from anywhere at any time to send messages, share and collaborate on files and documents, define deadlines and provide feedback.
Solve Problems: Users can use hill charts to sequence work and decide which problems to solve in which order; it also shows where the work stands and how it is moving.
Basecamp Personal: The free tier provides space for up to three projects with one-gigabyte of data storage and access to 20 users. Freelancers can use it to organize their work and collaborate, or small businesses can use it on projects that involve few people.

Secure File Sharing: Share files across clients, employees and vendors. Set permissions for folders or documents so that individuals get access to appropriate items.
File Versioning: Keep track of multiple file versions as they are being revised. Automatically organizes files and adds version numbers to eliminate confusion and ensure that the team uses the latest version. 'Check out' a file to let others know that it is in the revision process.
Approval Workflows: Automate approval workflows by creating and emailing approval requests to the appropriate parties. The approvals dashboard allows users to view and manage all items currently out for approval. The dashboard lists each approver, response status, the date of reply and comments for each item.
Image Markup: Offers the ability to add comments to a printed document or image without additional software like Adobe Acrobat. Users don’t have to dig or ask around for changes as it centralizes collaboration efforts by storing all comments and revisions within the project at hand.
Project Template: Layout all requirements for a project template and save it for iterability, consistency, time saving and efficiency. Reusing existing templates also allows users to bring in associated fields like responsible parties, timeline and information.
Stay Up-To-Date: Get notified of approvals or new documents, comments, tasks or calendar events by setting alerts. Links will take the user directly to the item within Workzone.
Custom Branding: Customize WorkZone by setting default background colors and logos to reflect the organization’s brand. Create an access portal/extranet for each major customer or business partner with their specific brand identity to add extra personalization and professionalism.
Leverage Integration: Offers REST API support, and users can connect the system to Zapier to integrate with more than 1,000 web apps.

To-Do Lists: Assign to-dos to one or more people, add notes and file attachments for all work or projects. It automatically follows up with team members if tasks are overdue.
Hey! Menu: Supports a single inbox for notifications, mentions, to-do assignments, new messages and project completion. Set working hours to keep notifications on hold until the user is back on the clock.
Client Access: Share and get feedback with customers about information and files. Communications can be kept private, and email correspondence is maintained to keep project data and communication organized in one place.
Pings: Direct messages or private conversations can be held with other users on the same account. Users can ping an individual or a group of people, and the conversation is visible to only selected people.
Schedules: Each project includes a schedule showing any dated to-dos and events for that project. Sync schedules with Google Calendar, iCal and Outlook to get reminders in the project and personal calendars.
Activity: The Activity button will display any to-dos, late assignments, upcoming deadlines and other assignment information and reports.
File Storage: A space for sharing documents, files and images is included in every project. Use drag-and-drop functionality to upload files from Google Docs or a computer. Each file contains a complete version history, reorder and color code files to keep it organized.
Message Boards: Post messages or announcements, embed pictures or files and share with everyone or selected individuals. Viewers can applaud and comment on these messages for instant feedback.
Search and Bookmarking: Enter a keyword or name using the search feature to locate a project, ping history or find pictures, files or individuals without rummaging through the entire program. Important data can also be bookmarked.
Automated Check-In: Setup customized questions throughout the day or a chosen time instead of holding a status meeting. Meetings can help remote teams collaborate and share work updates or what they were up to on the weekend.

Project Dashboard: Get real-time insight into all projects' status for effective management of teams and workflows. The project column is broken down into task dependencies, start and end dates, resources and notes. Overdue, completed or late projects are represented by a color bar, symbol and percentage.
Gantt Charts: Get a clear and visual representation of time frames with its interactive Gantt chart. Changes made to a project are reflected in the chart in real time. The default view shows a monthly project schedule for a period of six months. Select weeks or years to switch to a shorter or longer project timeframe.
To-Do Lists: Assigned to-dos are automatically emailed to each user. Tasks are organized according to date and priority for efficient workflows. It also provides real-time updates for any changes made.
Team Discussion: Provides a centralized comment area for discussions or feedback. It has an organized, time-stamped record of all the relevant discussions. Tag users to send or receive notifications on new comments.
Workload Reports: Identify over or under-utilized resources across the organization via All Workspaces to balance workloads for efficient productivity. Time periods are shaded in red to warn users about over-allocation.
Time Tracking: Get visibility of time worked on each project for client billing. Time reports show reported hours organized by workspace, project or responsible party that can be filtered by date and category. Export reports via Excel, PDF or API.
Group Calendar: Provides centralized visibility on the entire organization’s timeline of events such as vacations, occasions, tasks and approvals. Users can filter specific workspaces or projects and drill down to get details on the item. Workspaces are displayed with different colors based on items.
Project Request Forms: Manage all project requests for approval through one central dashboard. Teams can customize the form depending on the type of request that is being made and also include lead time.
Task Dependencies: Set task dependencies to manage planning processes and deliver projects efficiently. Any date changes made to the task will automatically change the date of all tasks that depend on it to ensure the correct order flow of the project.
Status Alerts: View the status of each project via notification and colorful icons. Set automatic email alerts for overdue tasks.

Product Ranking

#16

among all
Project Management Software

#76

among all
Project Management Software

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Analyst Rating Summary

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Basecamp

WorkZone

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14%

72%

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46%

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14%

86%

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58%

34%

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92%

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100%

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89%

11%

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User Sentiment Summary

85%

of users recommend this product

Basecamp has a 'great' User Satisfaction Rating of 85% when considering 19492 user reviews from 4 recognized software review sites.

91%

of users recommend this product

WorkZone has a 'excellent' User Satisfaction Rating of 91% when considering 192 user reviews from 3 recognized software review sites.

5.0 (35)

n/a

4.1 (4950)

4.3 (41)

4.3 (13386)

4.7 (124)

4.2 (1121)

4.2 (27)

Awards

Synopsis of User Ratings and Reviews

General Accessibility: It is intuitive and user-friendly, as observed by 70% of users who referred to its general accessibility.

Project Management: Provides robust functionality for planning, progress tracking, managing and organizing projects, as noted by nearly 100% of users who mentioned project management.

Communication: Its built-in chat features for sending important messages to members, direct messages, sharing data and updates ease communication across departments and teams, as stated by nearly 98% of users who refer to communication.

Scheduling: Nearly 100% of users who specified scheduling said that the scheduling project module has led to increased operational efficiency.

Functionality: Nearly 93% of users who mentioned functionality said that they liked the combination of features provided, like request forms, dashboards, project lists, image markup and more.

User Interface: The web console is easy to use and deploy, as noted by 72% of users who mentioned the system's ease of use.

Great Customer Support: All reviewers said that customer support teams are patient, responsive to training or any issues and open to suggestions.

Collaboration: All customers like that it has a centralized comment area for feedback or discussion on the project at hand, helping users stay up-to-date and streamline productivity.

Administrator Navigation: Over 91% of users who mentioned administrator navigation reported that it is not easy for task managers to add tasks, move them around or control access.

Integration: Around 90% of the reviewers who specified integration said that its software integrations are limited, and some are slow to adapt.

Notification: The system has limited notifications that can be delayed, as noted by 77% of reviewers who mention notifications.

Search Issues: Around 89% of the users who specify search issues said locating or finding things is difficult and time consuming.

Slow Performance: Load times are longer than usual during timeline updates, as observed by 83% of reviewers who referred to slow performance.

Shortcomings: Customers would like to see improvements in the dashboard and the addition of advanced accounting or budgeting functions, as noted by 73% of reviewers.

Basecamp provides members with access to the same project, even if they are in different time zones. Team members can share their ideas via the platform through its connectivity functions, including a forum. Suggestions can be worked out, and conversations can be saved to ensure that all members are on the same page. Reviewers noted that there are limited ways to activate notifications and integrate software. Overall, it is an efficient tool for managing projects, tracking progress, monitoring schedules and sharing updates among team members.

WorkZone provides a robust tool and features for efficient project management. It is easy to use and adopt, and standardizes workflows using project request forms and project templates. It provides a centralized conversation area, so everyone stays on the same page, making status reviews more productive. Users enjoyed contacting the customer support team as they are very responsive to training or issues. Updates on the timeline can take longer than usual, and several users complained that it was difficult to locate things. WorkZone is open to taking suggestions and careful with adding new features. However, users want to see improvement in their dashboards and more advanced accounting functions.

Screenshots

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FAQ

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