Bugzilla vs Zoho Sprints

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Our analysts compared Bugzilla vs Zoho Sprints based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Bugzilla Software Tool

Product Basics

Bugzilla is a web-based bug tracking system that helps software development teams manage and track software defects. It's a great fit for organizations of all sizes that need to streamline their bug tracking process. Bugzilla's ease of use, scalability, and flexibility make it a popular choice among developers. Its robust features, such as advanced search capabilities, email notifications, and customizable workflows, contribute to its effectiveness in improving software quality.

Bugzilla is free and open-source software, making it a cost-effective solution compared to some commercial bug tracking tools that may require licensing fees. User experiences with Bugzilla vary, with some users finding it highly effective for their needs and others preferring alternative solutions with different features or interfaces. Consider exploring different options to determine the best fit for your specific project management requirements.

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Zoho Sprints is a cloud-based agile management tool to help agile teams plan, track and deliver projects seamlessly. It includes a drag-and-drop center that boosts planning by prioritizing tasks and setting reminders for each sprint. It allows users to create user stories, add estimation points, use timesheets to track work hours, leverage a personalized dashboard and schedule reviews and agile meetings. Different reports can be generated to monitor progress and identify bottlenecks such as burn-up and burn-down reports and velocity charts. Users can log in using a single password for all programs.

It serves businesses of all sizes in industries like startups, IT, real estate, marketing and more. It offers a free plan that supports five users, five projects and 500 MB of storage space. Its professional plan provides a 15-day free trial, and subscriptions are available by month or year. Their pricing page provides a calculator to simplify subscriptions based on the number of users. It also offers a separate hybrid methodology plan for teams with varied approaches by combining classical and agile methods to create a flexible and collaborative approach to managing complex projects.
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Product Insights

  • Create Functional Software: Turn in polished projects more quickly with specialized tools for error management and cleanup. 
  • Simplify Bug Tracking: Pinpoint errors in software and flag for future reference with a user-friendly interface. 
  • Free Usage: Gain unlimited access to features and tools without paying premium subscription fees for the program. 
  • Precise Tool: Create a streamlined system for tracking issues in projects with a diverse toolset. Facilitate proofreading at every step. 
  • Project Insight: Gain clarity on error patterns and project progress with monitoring tools like advanced searching and scheduled reports. Identify and address project vulnerabilities using data gathered from past summaries of projects. 
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  • Project Transparency: Scrum boards give visibility and transparency into all tasks to identify and report any issues that might affect project progress. Recent updates are reflected in feeds to give teams and managers insight into task development and improve overall decision-making. 
  • Accountability: Log billable and non-payable team hours into the system. Members may choose which item to work on and log the time they spent working on it. Approve timesheets with a single click to estimate how much time is needed for the next sprint and complete invoices efficiently. 
  • Prioritize Deliverables:  Create sprints and backlogs for important items and set reminders for alerting teams. Select items from the prioritized backlog and break them down into smaller tasks to be delivered in early sprints. Moving tasks by importance is quick and hassle-free with the drag-and-drop feature. 
  • Track Your Team: View where the team stands with the Scrum board. Customize boards by creating custom statuses, sorting filters and views while monitoring sprint activity with graphs based on task status. 
  • Project Analytics: Generate velocity charts, burn-down and burn-up charts, cumulative flow diagrams and turn data into actionable insights. Offers real-time analytics updates to make predictions and adjustments while identifying bottlenecks. 
  • Export History: Keeps track of all active and completed project exports with real-time file backups. Users can download files directly from the export history and don’t need to rely on export emails. 
  • Team Interaction: Search for upcoming and completed meetings to streamline meeting management. Send reminders to participating team members by feed and email to ensure that everyone is present at the meeting. 
  • Leverage Integration: Easily integrate with other Zoho applications in marketing, sales, accounting, customer support and more with a single login and password. Connect Zoho Sprints with more than 2,000+ apps to automate work and increase productivity. 
  • Collaborate Anywhere, Anytime: Available on iOS and Android, users can update boards, schedule meetings, post a comment and monitor team progress. Stay updated with reminders and feedback while planning, updating and organizing. 
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  • Scheduled Reports: Program automated email reports to update assigned projects and bugs. 
  • Email Notifications: Receive email notifications when changes are made in the program. Customize by user preferences to identify essential data to push. 
  • Reports and charts: Create and run status reports within the bug database. Utilize reports to create graphs, tables and charts. 
  • Duplicate Detection: Prevent unnecessary files in the database with automatic duplicate bug detection. Use automatic summary comparisons to analyze bug files for similarities. 
  • Time Tracking: Set deadlines and track time spent fixing bugs. Receive automated estimates for lag time and bug fixes. 
  • Request Attachments: Send request attachments to other users on projects. Accept or deny requests and track answers for further review. 
  • Advanced Search: Send request attachments to other users on projects. Accept or deny requests and track answers for further review. 
  • Patch View: Identify and track patches attached to bugs in the Patch Viewer. Integrate with LXR, CVS and Bonsai to cross-reference and process data streams. 
  • Watch Function: Keep up with other users’ bugs while they’re unavailable by receiving notifications for the publicly accessible bugs assigned to them in the database. 
  • Custom Fields: Add custom fields to the database to capture data points specific to a business or project. Make these fields searchable for later use. 
  • Project Statuses: Use premade project statuses to label bugs in the database, or create custom project statuses tailored to specific businesses. 
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  • Scrum Board: Segment workflows beyond to-do, in progress and done. Drag-and-drop work items, stories and bugs into different completion stages. View tasks more efficiently with swimlane views sorted by priority, estimation point or story to know which items need attention. 
  • Feeds: Get status updates and reminders on team project activity and meetings; users can discuss via the comment section with teammates. The Activity Stream contains all stored activities displayed by date. 
  • Timesheets: Select assigned work items and log hours for them. Track billable and non-billed hours, approve time logs to understand workflow distribution for future estimation. Exports timesheets to generate invoices. Timesheet reports provide a quick summary of logged hours across sprints, along with their approval status. 
  • Dashboard Overview: Provides an overview of all individual and team projects. Monitor team productivity using status breakdowns of their visible work items to distribute work and identify engagement patterns. Actual vs. planned graphs keep sprints on track and streamline planning processes.
  • Epics: Click through for a detailed view of complex ideas in product backlogs and project statuses. Filter work items under an epic based on sprint parameters to obtain relevant views. Exporting is available as XLS or CSV files with set, recurring frequencies. 
  • Meeting Module: Schedule sprint planning, reviews and retrospective meetings for an efficient workflow. Daily stand-ups can be automated, while everyone receives notification reminders of important event due dates. 
  • Customization: Create custom roles and profiles for each member to regulate access privileges. Use custom fields and layouts for project insight, set custom project priorities, alerts and work in progress limits to streamline workflows and prevent overloading the team. 
  • Track Progress: Keep track of ongoing sprint progress with the sprint activity graph. Get visibility on work items that have been added, moved, closed, reopened or remained idle to understand progress and identify bottlenecks. 
  • Backlog Management: Plan work with backlogs and track statuses with visualizations to understand the type and number of tasks that the backlog contains and who is responsible for them. Categorize backlogs by custom work item, custom priority, tags, bugs, sorting, linking and epics. Advanced searches can filter backlogs and tickets by priority, project name, epic name, description and more. Backlogs make it easy to plan and prioritize work items that are in the format of user stories, tasks and bugs. 
  • Weekly Digest: View all progress for a particular week by switching between dates and selecting a week to view the number of work items in each status on a particular day. Work status is highlighted with respective color codes for easy identification. 
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Product Ranking

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#28

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User Sentiment Summary

Great User Sentiment 462 reviews
Excellent User Sentiment 460 reviews
80%
of users recommend this product

Bugzilla has a 'great' User Satisfaction Rating of 80% when considering 462 user reviews from 5 recognized software review sites.

90%
of users recommend this product

Zoho Sprints has a 'excellent' User Satisfaction Rating of 90% when considering 460 user reviews from 4 recognized software review sites.

5.0 (10)
n/a
3.9 (110)
4.5 (151)
4.14 (132)
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4.1 (127)
4.5 (229)
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4.4 (68)
3.7 (83)
4.8 (12)

Awards

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Zoho Sprints stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Free and Open-Source: Bugzilla is free to use and modify, making it a cost-effective solution for organizations of all sizes. Its open-source nature allows for customization and integration with other tools.
Comprehensive Bug Tracking: Bugzilla offers a wide range of features for tracking and managing bugs, including customizable workflows, advanced search capabilities, and detailed reporting. This allows teams to efficiently track and resolve issues.
Email Integration: Bugzilla integrates with email systems, enabling users to create and update bug reports via email. This feature streamlines communication and collaboration among team members.
Extensive Community and Documentation: Bugzilla has a large and active community of users and developers who provide support and contribute to its development. The extensive documentation and resources available make it easy for users to learn and use the tool effectively.
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Functionality: All reviewers who referred to functionality noted that it provides robust features for project planning, tracking, organizing, customizing, managing and reviewing analytics.
Ease of Use: It is intuitive and easy to deploy, as noted by 97% of reviewers who refer to ease of use.
Leverage Integration: Nearly 89% of users said that its integration with other SaaS and Zoho products has helped improve communication, data accessibility, productivity and robust growth.
Value for Money: Around 93% of reviewers said that the software is cost-effective.
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Steep Learning Curve: The interface can feel clunky and outdated, making navigation and issue tracking challenging for new users.
Limited Project Management Features: Bugzilla primarily focuses on defect tracking and lacks robust features for managing projects holistically, such as Gantt charts or resource allocation tools.
Customization Challenges: While customization is possible, it often requires technical expertise and can be time-consuming to implement effectively.
Reporting Limitations: Generating comprehensive reports with insightful data visualizations can be cumbersome, hindering data-driven decision-making.
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Slow Performance: The system’s web-based interface tends to load slow and is buggy, as mentioned by around 80% of users who refer to performance.
Domain Limitations: All reviews mentioning domains disliked the fact that the system requires users and anyone they invite to register to be part of the same domain.
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Don't let the "bug" in the name fool you – Bugzilla might just be the "zilla" of project management tools you've been searching for.  Bugzilla has garnered a reputation as a reliable and robust tool, particularly favored by development teams. Users consistently praise its comprehensive bug tracking features, including detailed reporting, advanced search capabilities, and customizable workflows. These features enable teams to efficiently identify, track, and resolve issues, ultimately leading to improved software quality. However, some users find the interface to be outdated and less intuitive compared to modern alternatives like Jira and Asana. Additionally, Bugzilla's self-hosted nature can present challenges for teams without dedicated IT resources. Despite these drawbacks, Bugzilla's open-source nature and extensive customization options make it a highly adaptable solution for organizations with specific workflow requirements. Its strengths in bug tracking and flexibility make it ideal for development-focused teams seeking a powerful and customizable tool, especially those comfortable with self-hosting or possessing the necessary IT expertise.

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Zoho Sprints has an intuitive user interface designed to help agile teams plan projects, track progress and deliver products on time. The tool has robust features that keep timesheets, monitor the status of tasks, prepare meetings and review analytics. It provides integrations for numerous applications and Zoho products. Reviewers pointed out that the web interface tends to load slow and is buggy sometimes. The system does not provide collaboration with external contractors if they are not included in the plan. However, the company is working to provide users with custom user roles and permission features. Overall, the solution is cost-effective and provides efficient customer support.

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