Jira vs Brevo

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Our analysts compared Jira vs Brevo based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Jira Software Tool
Brevo Software Tool

Product Basics

Jira is an all-in-one solution suite that helps organizations manage projects with agile methodologies, customization and collaboration. It helps teams track, plan and release projects and supports Kanban, Scrum or hybrid workflows. Managers can plan and prioritize their team’s assignments in a fully-visible environment that tracks performance as progress is made.

It’s supported by over 3,000 modules that can be customized to enhance user experience. It’s accessible via internet-connected mobile devices and helps manage projects on-the-go. It integrates with tools like Azure, GitHub and Bamboo while remaining scalable for operations of any size.

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Brevo.com is an innovative online platform designed to streamline project management and team collaboration. Geared towards small to medium-sized businesses, its key features include task scheduling, document sharing, and progress tracking, which enhance productivity and ensure project milestones are met. Despite its comprehensive toolset, some users find its interface less intuitive compared to competitors, and it may lack advanced features required by larger organizations. With regard to pricing, users appreciate the flexible subscription plans, though some express concerns about scalability costs. Users generally regard Brevo.com as a reliable option that "meets our day-to-day needs efficiently," but acknowledge that "there are more robust solutions out there for complex project management."

Pros
  • Easy to use interface.
  • Intuitive communication tools.
  • High-quality video and audio.
  • Supports group meetings.
  • Promotes efficient team collaboration.
Cons
  • Limited free version.
  • Requires stable internet connection.
  • Lacks advanced features.
  • Poor customer support.
  • Occasionally has bugs.
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$10/User, Monthly
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$4.99 Monthly, /User
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Tailored to your specific needs
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Chromebook
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Use Agile Project Management: Adopt the best of agile methodologies with a platform designed to optimize Kanban and Scrum boards along with mixed methodologies of your own. While their agile boards shine, we also liked that you’re not strictly bound by, say, using only Scrums with a board view and can use lists and custom fields to manage any type of project really, not just bug tracking or product development.
  • Optimize Sprint Planning: Race to the finish line one issue at a time with the Scrum feature. Set up sprints across projects with automations, custom boards and stories. Check out our dummy sprint below, but TLDR: we appreciated the drag-and-drop functionality to build sprints, advance sprint planning and the sprint report.
  • Build Custom Workspaces with Programming: Make your workspace fit the specific needs of teams and projects by adapting templates, building automations and modifying issues with code and logic-based modifications. It was quite simple to set up basic projects and create automations with our limited tech expertise even with some programming language thrown in here and there, but a full-fledged coder could really shine.
  • Customize Pre-Built Templates: Create projects suited to the task at hand (pardon the pun) with dozens of pre-built templates ranging from recruitment to customer service to web design and grant management. We checked out the different statuses for multiple templates and enjoyed how simple it was to customize issue types, workflows and automations when you’re not working from scratch.
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  • Streamlined Operations: Brevo simplifies workflow processes and eliminates unnecessary steps, helping businesses maximize operational efficiency. This ultimately leads to increased productivity and reduced operational costs.
  • Enhanced Collaboration: With its real-time updates and notifications, Brevo fosters improved communication and collaboration among team members. Tasks and responsibilities are clearly defined, which helps in avoiding confusion and enhancing team coordination.
  • Improved Time Management: By automating repetitive tasks, Brevo helps teams focus on more important tasks. This leads to better utilization of time and enhanced productivity.
  • Reduced Errors: Brevo's task tracking and management features help in identifying potential errors and rectifying them before they turn into major issues. This not only improves the quality of work but also fosters a high level of accuracy and precision.
  • Scalability: As your business grows, Brevo grows with you. Its flexible features and functionalities can be easily customized to accommodate growing needs, helping businesses stay competitive and efficient.
  • Improved Customer Satisfaction: By streamlining operations and improving efficiency, Brevo makes it easier for businesses to meet customer expectations. This increases customer satisfaction and helps businesses build long-term relationships with their clients.
  • Data-Driven Decisions: Brevo's advanced analytics and reporting capabilities provide businesses with meaningful insights. These insights can drive strategic decision-making, leading to improved business performance and outcomes.
  • Increased Accountability: With Brevo, it’s easy to assign tasks and monitor progress. The visibility it provides ensures everyone is aware of their responsibilities, thus fostering increased accountability and ownership.
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  • Agile Boards: Manage your tasks, or issues using Scrum and Kanban boards with custom statuses, fields and transitions. Create new issues using the button below each status. You can view projects using a list, board or timeline view.
  • Reports and Insights: Get insights into where your team is at throughout every stage of the project by generating custom reports like the average age report, created vs. resolved issues report and sprint report. Manage workloads with the time tracking report, user workload report and version workload report. Use the summary view to monitor activity, status overview, priority breakdown and related projects.
  • Collaboration Features: Communicate with team members and assignees directly on the issue card with comments and mentions. Attach files, view card activity and add descriptions for additional instructions. Integrate with Outlook, Slack and other communication tools.
  • Custom Automations: Build custom automation rules by setting a trigger with the option to add an action, a condition or a branch. Get a helping hand by searching for triggers related to what you want to automate and selecting recommended actions and conditions.
  • Sprint Management: Use the Scrum option to run sprints. Fill in project details like name, duration and scope and add tasks and drag and drop them to your sprint using the backlog. Complete your sprints and auto-add pending tasks to the backlog or to a new sprint and run a sprint report for insights.
  • Task Management: Manage tasks by creating customizable issue cards under each status or by importing issues from CSV files. Add assignees, due dates, time tracking, comments, descriptions, teams, labels, status and priority to issues. Move tasks from status to status using transitions and workflow automation.
  • Customizable Workflows: Create custom workflows for your tasks and subtasks by going to project settings and clicking on issue types. Set statuses based on the type of task you’re completing or from the project template you select. Automate actions by setting rules for transitions from one status to another.
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  • Dynamic Team Collaboration: Brevo facilitates seamless communication and collaboration among team members. It allows users to set group or individual assignments, offer comments, get real-time status updates, and streamline their teamwork, all from a secure, shared platform.
  • Smart Task Management: Brevo uses intelligent task allocation to improve productivity. It allows end users to create, assign, and prioritize tasks based on parameters like capacity, skill, or availability. Tasks can also be auto-assigned for even greater efficiency.
  • Interactive Visual Boards: Brevo features visual tools to help examine and track progress. Kanban boards, Gantt charts, and timeline views help in visualizing the workload, key dates, completed tasks, and pending assignments, boosting clarity and oversight.
  • Automated Workflow: To drastically reduce unnecessary manual tasks, Brevo features elaborate automated workflows. Once set, it helps in the auto-routing of tasks, creating approvals, setting reminders, escalating issues, or notifying status changes.
  • Customizable Dashboards: Brevo lets users tailor their dashboards as per their needs. They can add, remove or rearrange widgets to accommodate different data types, KPIs, and analytics—giving individuals a personalized, at-a-glance view of their work.
  • Data Driven Decision-Making: Brevo assists in gathering insights from the abundance of data. Its analytics feature provides performance tracking, productivity analysis, bottlenecks identification, and more, helping guide data-driven decision-making.
  • Third-Party Integrations: Brevo can be effortlessly integrated with various other tools and applications like CRM tools, communication apps, storage services, and more. This promotes a unified work environment and seamless data flow across services.
  • Mobile App: Brevo extends its features to mobile, enabling users to manage tasks, collaborate with their teams, and track progress on-the-go–offering convenience and ensuring productivity is unhampered by physical or locational boundaries.
  • Enterprise-Grade Security: Brevo is committed to security and privacy. It employs advanced security measures like encryption, audit trails, role-based permissions, data backup, and recovery systems to protect user data and ensure compliance with the necessary regulations.
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Product Ranking

#3

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#145

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Customizations Dashboards And Reporting Mobile Capabilities Platform Features Project Planning And Scheduling Project Tracking Task Management Team Collaboration Time Tracking And Management 86 90 75 64 78 63 85 77 54 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 26427 reviews
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87%
of users recommend this product

Jira has a 'great' User Satisfaction Rating of 87% when considering 26427 user reviews from 5 recognized software review sites.

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5.0 (32)
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4.3 (5956)
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4.4 (14556)
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Synopsis of User Ratings and Reviews

Functionality: Users appreciated the ability to customize workflows, issue types and fields and the flexibility to navigate complex projects and problem-solve.
Collaborative: The system helps users collaborate with other teams, projects, and stakeholders and efficiently bridges gaps between remote teams, noted reviewers.
Integrations: Reviewers liked the extensive integrations with most third-party modules like Slack, Bitbucket and more to complete workflows and processes.
What Users Like
Customization: “We were able to tailor the workflow to fit our specific needs, which greatly enhanced our efficiency. For instance, we created custom issue types that aligned with our unique project phases, making it easier for team members to understand their tasks at a glance.” - Balázs Keszthelyi, Founder and CEO at TechnoLynx
Project Visualization: “[Jira’s robust roadmapping and dependency tracking capabilities are] invaluable for coordinating multiple product launches. Also, the premium version's Advanced Roadmaps feature lets us visualize our entire product pipeline so that's from sourcing to launch, but you've got to invest time in learning the system, and I think for smaller operations, it might be overkill.” - Dennis Sanders, Founder and CEO of Burning Daily
Task Management: “Jira has given us the structure to break down our complex workflows into clear, manageable steps, which was exactly what we needed as we expanded our customer base. With Jira, we can create specific 'boards' for each client’s SEO campaign, where every task is detailed and assigned to the right team member. Each board has phases, like keyword research, content writing, and on-page optimization, with clear deadlines. Having this setup has helped us catch any bottlenecks early. If the content team takes longer to deliver, for instance, we can adjust the timeline for the next steps right away instead of rushing it.” - Mushfiq Sarker, CEO of LaGrande Marketing
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Efficient Organization: Brevo offers a simple and intuitive layout for easy content management and planning. Users appreciate its ability to sort materials and keep track of multiple projects.
Time-Saving: Brevo has made the workflow management easier saving users ample time spent on planning and coordination which can now be utilized elsewhere.
User-Friendly Interface: Clear design with easy navigation has made Brevo popular among users. The simplified interface requires minimal learning time.
Collaboration Features: Brevo enables real time collaboration between team members, enhancing communication and productivity. Commenting and tagging features keep everyone on the same page.
Affordable: Users have mentioned the affordable price point of Brevo as one of its biggest advantages, as it provides comprehensive features at a competitive price.
Customer Support: Many users have praised the responsive and helpful customer support team at Brevo.
Customization: Users appreciate the customizable features in Brevo, that allows them to tailor the software to fit their specific needs.
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Lags: Reviewers noted that the system sometimes lags and takes time to load, especially for multiple projects and large data sets.
Learning Curve: Its UX can feel complex, and it takes time to set up, customize and use to its full ability. An internal Jira expert may be required, according to some users.
Administration: Users mentioned that the system is difficult to administer, and its back-end is hard to manage.
What Users Dislike
Slow Loading Time: “Its interface moves like molasses.” - Dennis Sanders, Founder and CEO of Burning Daily
Learning Curve: “We had some initial challenges with team members who were not familiar with the platform, which required additional training sessions to ensure everyone was on the same page. However, once they became accustomed to the interface, the benefits outweighed the initial hurdles.” - Balázs Keszthelyi, Founder and CEO at TechnoLynx
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Unreliable Features: Some users have reported that the features of Brevo products can be unreliable and inconsistent.
Poor Customer Service: Customers have indicated that Brevo's customer service is not always responsive and helpful when issues arise.
Software Issues: There have been mentions of software glitches that affect the usage and functionality of some Brevo products.
Quality Concerns: Users have complained that some Brevo products do not meet their expectations in terms of quality and durability.
Limited Instructions: Several users have voiced frustrations that Brevo products often come with limited instructions, making setup and usage difficult.
Incompatibility Issues: There have been instances where Brevo products are not compatible with other devices or software, affecting usage and convenience.
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Jira is an agile-based project management platform that caters to a vast range of industries thanks to its all-in-one functionality, customization and flexibility. It allows users to fully customize workflows, issue types, fields and automations.After watching a few tutorials, I personally found it quite simple to create my own projects using the templates and modifying it to meet my needs. Although some of the automation actions and issues have some programming language involved, it’s not a huge roadblock and I created and tested multiple automations successfully.Task (or issue) management was on point, with multiple views, custom workflows, task assignment, in-card collaboration and time tracking and custom fields. It offered comprehensive (but not overly advanced) reports and a helpful summary dashboard.Sprints were intuitive and easy to execute, and I especially appreciated the drag-and-drop feature for planning. Some users mentioned a learning curve, and I would agree, as I relied on videos to guide me through some parts of the setup lest this test take weeks not days.Overall, Jira is a match made in heaven for agile enthusiasts and users who want a flexible, customizable project management platform and don’t mind getting into the weeds with learning courses and tutorials.

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User reviews for Brevo reveal a largely positive response with a few suggestions for improvement. Users acclaim Brevo for its ease of use, practicality, and thoughtful design. One user described it as a "very straightforward and user-friendly appliance" that improved their daily routine. Many also remark on its reliability, appreciating that it "works consistently time after time." Users commend the fact that it‘s both energy-efficient and quiet, saying it's "perfect for early morning use". However, some users point out that the instruction manual could be more comprehensive, with phrases like "the instructions were somewhat confusing at times". Moreover, a few users have raised questions regarding its durability, citing cases where the appliance malfunctioned after a few months. Compared to other similar products on the market, users deemed Brevo to be a worthwhile investment for its functionality and ease of use, but suggested improvements in terms of durability. One user described it as "a good appliance for its price," but another claimed "it doesn’t seem to last as long as other brands on the market."

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