monday.com vs Pivotal Tracker

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Our analysts compared monday.com vs Pivotal Tracker based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Pivotal Tracker Software Tool

Product Basics

monday.com is a list-based cloud project management solution designed to streamline processes with automation, customization and collaboration. It allows users to build boards using templates or from scratch and customize fields, automations, colors and workflows. Users can view progress using custom dashboards or multiple views including Kanban boards, Gantt charts and calendars.

Collaboration tools include board discussions, updates and comments with mentions. It supports a mobile app and multiple integrations.

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Pivotal Tracker is a cloud-hosted project planning solution that facilitates real-time communication and collaboration within cross-functional agile teams. Businesses can keep a tab on progress throughout a project’s lifecycle. It helps teams delegate and prioritize tasks, list actionable components and set deadlines. Project status, conversations and workflows are stored at a central location for easy accessibility and defining priorities.

It computes the time required to complete a project or smaller tasks based on previous data. Managers can use this data to estimate delivery time for every project subject to workforce availability and other conditions. It offers an iteration module that helps prioritize project tasks and divide them into manageable subtasks. Project status, everyday tasks and resource availability are displayed on a shared calendar.
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$9/User, Monthly
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$0 Monthly, Quote-based
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Tailored to your specific needs
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Product Assistance

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Knowledge Base
24/7 Live Support
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Product Insights

  • Monitor Team Performance Centrally: Build custom dashboards with widgets and integrations to monitor insights like workload distribution and individual task progress. We created a dashboard that pulled insights from two boards with a live feed, Gantt chart, calendar view and custom charts.
  • Enhance Project Visualization: Switch between multiple project views, including Gantt charts, Kanban boards, calendar views and custom views to track your projects. We tested out the Kanban board and liked the drag-and-drop feature for tasks (also available via the list view). The project report view was also handy, with a nifty battery icon to denote progress, and 30 widgets you can add.
  • Communicate via Task Cards and Chat: Comment on task cards using the updates tab with additional instructions or information, tag teams or members and add attachments. Start a board discussion to communicate with all team members who have access to the board. We liked that a comment added to a task card you own also triggers an email notification.
  • Create No-Code Automations: Streamline task management by building automations with no-code templates or from scratch using conditions and actions. We built and tested a custom automation for a status change with two actions, and found it quite intuitive. You can check it out in-depth in the “See It In Action” section below.
  • Jumpstart Projects with Templates: Use the template center to build boards suited to the project you’re working on. Accessing pre-built boards designed for marketing, sales, design, construction, customer service, product dev, nonprofits and more. We liked that there were dozens (at least) of templates for each industry and even if you can’t find the exact template you’re looking for, you can find something pretty close.
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  • 360-Degree View: Control projects across the board with complete visibility into their status and progress. Synchronize updated information with team members to reduce reporting time. Generate a history of project developmental progress while highlighting critical aspects that need to be tackled. 
  • Effective Communication: Share documents as well as concerns with team members with clear and effective lines of communication. Deal with customer feedback effectively by providing feasible project delivery timelines. 
  • Real-Time Collaboration: Get access to a virtual environment that fosters conversation and doesn’t need constant refreshing. Get regular updates via email, RSS, Campfire or Twitter. Let developers attach mock-ups that could be turned into working tools. 
  • Integrations: Create a variety of integrations and tools with REST API. Seamlessly integrates with external modules like Slack, Jira, GitHub, Jenkins, Zendesk and others. 
  • iOS Compatibility: Access integrated mobile interface on iOS devices and tackle critical issues on-the-go. Record stories from anywhere and get access to all business aspects in offline mode. 
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  • Custom Dashboard: Build your own custom dashboard using built-in widgets and third-party integrations. Get a bird’s eye view of your boards and teams along with individual team member and board views. Monitor workload, timelines, feed activity and custom charts, like in-progress tasks, from a central location.
  • Multiple Views: Toggle between different views to track your projects using Gantt charts, Kanban boards, calendar views, project reports and custom filters like task owner, status and timeline.
  • Task Management: Create tasks under custom groups like To-Do, In-Progress, On-Hold, and Complete and add personalized fields, assignees, due dates, labels, statuses and priorities. Mention assignees, add comments, files, links and tables directly in the tasks using the Updates tab. Drag and drop tasks and groups to reorganize things.
  • Automations: Streamline workflows with no-code automations using templates or building custom automations from scratch using conditions and actions. Apply automations to specific boards and save your custom automations as a template to use on other boards.
  • Templates: Create boards suited to your project needs by accessing the template center and choosing from a range of templates, including marketing, project management, sales and CRM, design, software development, and HR.
  • Workflow Management: Organize your processes by creating custom workflows. Search for the trigger you’re looking for and add it as a starting block. Build on those blocks by choosing from several options: action, if or else or delay. Select the board where you want the action to happen, add conditions and edit blocks. View active workflows and pause or edit workflows as processes change.
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  • Stories: Use stories to track actionable work items and project progress. Customize stories with categories like features, chores and bugs to construct new features, prevent bugs and restrict technical debts. Gauge a story’s complexity while prioritizing and allocating points by iteration using drag-and-drop functions. 
  • Velocity: Businesses can measure their speed and trajectory using velocity. Find out the pace at which teams are completing stories and gaining points per iteration. Get a realistic picture of project delivery time based on points earned in recent iterations. Encourage a consistent rhythm within teams to meet stringent deadlines. 
  • Workspaces: Set-up an ideal workspace by arranging multiple projects and juggling responsibilities on a single screen. Use the drag-and-drop tool to move stories between projects and find things by searching backlogs. Store all work across teams and projects into the ‘my work’ panel. Have an accessible location that contains all stories to plan future to-do lists. 
  • Analytics: Gauge team performance with broad trends and minute details that illustrate a project’s health. Identify fluctuations and trends to get a reality check of team productivity. Drill down reports to monitor project health closely by iterations, releases, epics and more. Gather requisite data for the teams to detect and remove bottlenecks from the elementary level. 
  • File Sharing and Labels: Enrich stories with presentations, mock-ups and other files from Google Drive or a computer. Organize stories with searchable labels for a more visible workflow. 
  • Notifications: Stay updated by configuring message notifications on desktop or mobile. Users can involve people in conversations with mentions and follow stories they like. 
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Product Ranking

#4

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Project Management Software

#15

among all
Project Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

monday.com
Pivotal Tracker
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Customizations Dashboards And Reporting Mobile Capabilities Platform Features Project Planning And Scheduling Project Tracking Task Management Team Collaboration Time Tracking And Management 86 60 88 94 89 88 91 85 91 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 22458 reviews
Great User Sentiment 565 reviews
92%
of users recommend this product

monday.com has a 'excellent' User Satisfaction Rating of 92% when considering 22458 user reviews from 5 recognized software review sites.

85%
of users recommend this product

Pivotal Tracker has a 'great' User Satisfaction Rating of 85% when considering 565 user reviews from 6 recognized software review sites.

4.8 (26)
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4.7 (12281)
4.1 (95)
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4.32 (122)
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4.3 (117)
4.6 (5123)
4.3 (129)
4.5 (265)
4.6 (26)
4.4 (4763)
4.1 (76)

Awards

SelectHub research analysts have evaluated monday.com and concluded it earns best-in-class honors for Mobile Capabilities and Platform Security. monday.com stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Mobile Capabilities Award
Platform Security Award

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Synopsis of User Ratings and Reviews

Task Management: Users appreciated how easy it is to monitor tasks with customized views, an activity feed and task updates.
Collaboration: Instant messaging, integrations, board discussions and easy scheduling and planning were a plus for reviewers.
User-Friendly: Reviewers said it was simple to set up and use for less tech-savvy users, and liked the attractive, colorful interface with helpful templates.
What Users Like
Project Tracking: "The ability to customize columns and task dependencies lets us create a clear, tailored workflow." - Jeffery Zhou, CEO and Founder of Fig Loans
Interface: "The timeline and calendar views were particularly useful when we had multiple projects running alongside each other, helping everyone stay aligned without a lot of back-and-forth." - Rob Stevenson, Founder of BackupVault
Notifications: “The automation features were especially useful in notifying different people responsible at different steps of the journey while maintaining transparency and accountability with the rest of the team and building a frictionless and trust-based culture.” - Alok Jain, CEO of Reveal
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Simple Interface: Pivotal Tracker's straightforward design makes it easy to learn and navigate, even for those new to project management tools. Users appreciate the intuitive layout and lack of unnecessary complexity.
Effective Prioritization: The platform's emphasis on prioritizing tasks helps teams focus on the most important work first. Users find the ranking and backlog management features particularly useful for maintaining project clarity.
Collaboration Features: Pivotal Tracker facilitates team communication and collaboration through features like shared workspaces, comments, and @mentions. This helps keep everyone on the same page and promotes efficient teamwork.
Iteration Planning: The software's iterative approach to project management allows teams to break down large projects into manageable chunks. Users find this helpful for setting realistic goals and tracking progress over time.
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Cost: Reviewers noted that advanced features like customized notifications or time tracking required a plan upgrade which could become expensive.
Learning Curve: It takes time to get used to the navigation and features according to users.
Mobile App: Some users said the mobile app doesn’t have all the features available.
What Users Dislike
Complexity: “[monday.com] lacked some flexibility in handling complex, multi-step tasks that needed a lot of customization, which sometimes left us manually tracking those details elsewhere.” - Rob Stevenson, Founder of BackupVault
Time-Based Automations: “Creating an automation to notify a user three days after a certain date, for example, was more complex than it needed to be. We had to set up custom date columns to drive these instead of just being able to calculate it as a part of automation.” - Alok Jain, CEO of Reveal
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Limited Project Views: Pivotal Tracker's singular view can feel restrictive for teams accustomed to Kanban boards or Gantt charts, potentially hindering workflow visualization.
Estimation Challenges: The platform's story point estimation system, while promoting relative sizing, can be confusing for new users and may require additional training for accurate implementation.
Collaboration Constraints: The absence of real-time collaborative editing features can lead to version control issues and communication challenges, especially for distributed teams.
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monday.com is a cloud-based project management platform that caters to a wide range of industries thanks to its customization, user-friendly interface and templates. It allows users to build boards from templates or from scratch and view projects through multiple views like list, calendar, Ganntt and Kanban. During our test, we enjoyed using the platform's pre-built templates and drag-and-drop feature to set up projects and reorganize tasks.Its task management features are stellar. We liked how easy it is to custom groups for tasks, assign them to specific team members, and leverage various communication tools like comments, mentions and board discussions. The updates feature means everyone is on the same page and the view option boosts accountability. On the automation front, we successfully used the built-in automation engine, which comes with both pre-made templates and no-code customization options, to build a custom automation for status changes with little to no difficulty.On the flip side, monday.com may have a slight learning curve for users who aren’t familiar with project management tools. Additionally, some advanced features, such as custom notifications and time tracking, require upgrading to a higher pricing tier, which could become expensive for larger teams.All in all, we thought monday’s intuitive interface, customization options and no-code automations make it a great option for users without a ton of technical expertise and a flexible budget.

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Pivotal Tracker shines as a project management tool built for Agile development teams, especially those using Scrum. Its strength lies in its intuitive interface and features tailored to Agile methodologies, like user story mapping and sprint planning. Users appreciate its simplicity and ease of use, making it a breeze to get started and manage projects without a steep learning curve. The platform's real-time collaboration features keep everyone on the same page, fostering transparency and efficient communication within teams. However, some users find Pivotal Tracker's simplicity limiting for complex projects that require extensive customization or advanced reporting capabilities. Additionally, while it integrates with popular tools like GitHub and Slack, the range of integrations might not be as extensive as some competitors like Jira or Asana. Pivotal Tracker's core strength is its laser focus on Agile principles, making it ideal for software development teams or organizations that heavily rely on Agile methodologies. Its user-friendly interface and collaborative features streamline sprint planning, backlog management, and progress tracking, ultimately boosting team productivity and project delivery. However, for teams with complex project needs or those seeking a broader range of features and integrations, exploring alternatives like Jira or Asana might be worthwhile.

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