Pivotal Tracker vs Zoho Sprints

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Our analysts compared Pivotal Tracker vs Zoho Sprints based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Pivotal Tracker Software Tool

Product Basics

Pivotal Tracker is a cloud-hosted project planning solution that facilitates real-time communication and collaboration within cross-functional agile teams. Businesses can keep a tab on progress throughout a project’s lifecycle. It helps teams delegate and prioritize tasks, list actionable components and set deadlines. Project status, conversations and workflows are stored at a central location for easy accessibility and defining priorities.

It computes the time required to complete a project or smaller tasks based on previous data. Managers can use this data to estimate delivery time for every project subject to workforce availability and other conditions. It offers an iteration module that helps prioritize project tasks and divide them into manageable subtasks. Project status, everyday tasks and resource availability are displayed on a shared calendar.
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Zoho Sprints is a cloud-based agile management tool to help agile teams plan, track and deliver projects seamlessly. It includes a drag-and-drop center that boosts planning by prioritizing tasks and setting reminders for each sprint. It allows users to create user stories, add estimation points, use timesheets to track work hours, leverage a personalized dashboard and schedule reviews and agile meetings. Different reports can be generated to monitor progress and identify bottlenecks such as burn-up and burn-down reports and velocity charts. Users can log in using a single password for all programs.

It serves businesses of all sizes in industries like startups, IT, real estate, marketing and more. It offers a free plan that supports five users, five projects and 500 MB of storage space. Its professional plan provides a 15-day free trial, and subscriptions are available by month or year. Their pricing page provides a calculator to simplify subscriptions based on the number of users. It also offers a separate hybrid methodology plan for teams with varied approaches by combining classical and agile methods to create a flexible and collaborative approach to managing complex projects.
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Product Assistance

Documentation
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Webinars
Documentation
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Videos
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Email
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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • 360-Degree View: Control projects across the board with complete visibility into their status and progress. Synchronize updated information with team members to reduce reporting time. Generate a history of project developmental progress while highlighting critical aspects that need to be tackled. 
  • Effective Communication: Share documents as well as concerns with team members with clear and effective lines of communication. Deal with customer feedback effectively by providing feasible project delivery timelines. 
  • Real-Time Collaboration: Get access to a virtual environment that fosters conversation and doesn’t need constant refreshing. Get regular updates via email, RSS, Campfire or Twitter. Let developers attach mock-ups that could be turned into working tools. 
  • Integrations: Create a variety of integrations and tools with REST API. Seamlessly integrates with external modules like Slack, Jira, GitHub, Jenkins, Zendesk and others. 
  • iOS Compatibility: Access integrated mobile interface on iOS devices and tackle critical issues on-the-go. Record stories from anywhere and get access to all business aspects in offline mode. 
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  • Project Transparency: Scrum boards give visibility and transparency into all tasks to identify and report any issues that might affect project progress. Recent updates are reflected in feeds to give teams and managers insight into task development and improve overall decision-making. 
  • Accountability: Log billable and non-payable team hours into the system. Members may choose which item to work on and log the time they spent working on it. Approve timesheets with a single click to estimate how much time is needed for the next sprint and complete invoices efficiently. 
  • Prioritize Deliverables:  Create sprints and backlogs for important items and set reminders for alerting teams. Select items from the prioritized backlog and break them down into smaller tasks to be delivered in early sprints. Moving tasks by importance is quick and hassle-free with the drag-and-drop feature. 
  • Track Your Team: View where the team stands with the Scrum board. Customize boards by creating custom statuses, sorting filters and views while monitoring sprint activity with graphs based on task status. 
  • Project Analytics: Generate velocity charts, burn-down and burn-up charts, cumulative flow diagrams and turn data into actionable insights. Offers real-time analytics updates to make predictions and adjustments while identifying bottlenecks. 
  • Export History: Keeps track of all active and completed project exports with real-time file backups. Users can download files directly from the export history and don’t need to rely on export emails. 
  • Team Interaction: Search for upcoming and completed meetings to streamline meeting management. Send reminders to participating team members by feed and email to ensure that everyone is present at the meeting. 
  • Leverage Integration: Easily integrate with other Zoho applications in marketing, sales, accounting, customer support and more with a single login and password. Connect Zoho Sprints with more than 2,000+ apps to automate work and increase productivity. 
  • Collaborate Anywhere, Anytime: Available on iOS and Android, users can update boards, schedule meetings, post a comment and monitor team progress. Stay updated with reminders and feedback while planning, updating and organizing. 
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  • Stories: Use stories to track actionable work items and project progress. Customize stories with categories like features, chores and bugs to construct new features, prevent bugs and restrict technical debts. Gauge a story’s complexity while prioritizing and allocating points by iteration using drag-and-drop functions. 
  • Velocity: Businesses can measure their speed and trajectory using velocity. Find out the pace at which teams are completing stories and gaining points per iteration. Get a realistic picture of project delivery time based on points earned in recent iterations. Encourage a consistent rhythm within teams to meet stringent deadlines. 
  • Workspaces: Set-up an ideal workspace by arranging multiple projects and juggling responsibilities on a single screen. Use the drag-and-drop tool to move stories between projects and find things by searching backlogs. Store all work across teams and projects into the ‘my work’ panel. Have an accessible location that contains all stories to plan future to-do lists. 
  • Analytics: Gauge team performance with broad trends and minute details that illustrate a project’s health. Identify fluctuations and trends to get a reality check of team productivity. Drill down reports to monitor project health closely by iterations, releases, epics and more. Gather requisite data for the teams to detect and remove bottlenecks from the elementary level. 
  • File Sharing and Labels: Enrich stories with presentations, mock-ups and other files from Google Drive or a computer. Organize stories with searchable labels for a more visible workflow. 
  • Notifications: Stay updated by configuring message notifications on desktop or mobile. Users can involve people in conversations with mentions and follow stories they like. 
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  • Scrum Board: Segment workflows beyond to-do, in progress and done. Drag-and-drop work items, stories and bugs into different completion stages. View tasks more efficiently with swimlane views sorted by priority, estimation point or story to know which items need attention. 
  • Feeds: Get status updates and reminders on team project activity and meetings; users can discuss via the comment section with teammates. The Activity Stream contains all stored activities displayed by date. 
  • Timesheets: Select assigned work items and log hours for them. Track billable and non-billed hours, approve time logs to understand workflow distribution for future estimation. Exports timesheets to generate invoices. Timesheet reports provide a quick summary of logged hours across sprints, along with their approval status. 
  • Dashboard Overview: Provides an overview of all individual and team projects. Monitor team productivity using status breakdowns of their visible work items to distribute work and identify engagement patterns. Actual vs. planned graphs keep sprints on track and streamline planning processes.
  • Epics: Click through for a detailed view of complex ideas in product backlogs and project statuses. Filter work items under an epic based on sprint parameters to obtain relevant views. Exporting is available as XLS or CSV files with set, recurring frequencies. 
  • Meeting Module: Schedule sprint planning, reviews and retrospective meetings for an efficient workflow. Daily stand-ups can be automated, while everyone receives notification reminders of important event due dates. 
  • Customization: Create custom roles and profiles for each member to regulate access privileges. Use custom fields and layouts for project insight, set custom project priorities, alerts and work in progress limits to streamline workflows and prevent overloading the team. 
  • Track Progress: Keep track of ongoing sprint progress with the sprint activity graph. Get visibility on work items that have been added, moved, closed, reopened or remained idle to understand progress and identify bottlenecks. 
  • Backlog Management: Plan work with backlogs and track statuses with visualizations to understand the type and number of tasks that the backlog contains and who is responsible for them. Categorize backlogs by custom work item, custom priority, tags, bugs, sorting, linking and epics. Advanced searches can filter backlogs and tickets by priority, project name, epic name, description and more. Backlogs make it easy to plan and prioritize work items that are in the format of user stories, tasks and bugs. 
  • Weekly Digest: View all progress for a particular week by switching between dates and selecting a week to view the number of work items in each status on a particular day. Work status is highlighted with respective color codes for easy identification. 
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Product Ranking

#15

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#28

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User Sentiment Summary

Great User Sentiment 565 reviews
Excellent User Sentiment 460 reviews
85%
of users recommend this product

Pivotal Tracker has a 'great' User Satisfaction Rating of 85% when considering 565 user reviews from 6 recognized software review sites.

90%
of users recommend this product

Zoho Sprints has a 'excellent' User Satisfaction Rating of 90% when considering 460 user reviews from 4 recognized software review sites.

4.1 (95)
4.5 (151)
4.32 (122)
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4.3 (117)
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4.3 (129)
4.5 (229)
4.6 (26)
4.4 (68)
4.1 (76)
4.8 (12)

Awards

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Zoho Sprints stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Simple Interface: Pivotal Tracker's straightforward design makes it easy to learn and navigate, even for those new to project management tools. Users appreciate the intuitive layout and lack of unnecessary complexity.
Effective Prioritization: The platform's emphasis on prioritizing tasks helps teams focus on the most important work first. Users find the ranking and backlog management features particularly useful for maintaining project clarity.
Collaboration Features: Pivotal Tracker facilitates team communication and collaboration through features like shared workspaces, comments, and @mentions. This helps keep everyone on the same page and promotes efficient teamwork.
Iteration Planning: The software's iterative approach to project management allows teams to break down large projects into manageable chunks. Users find this helpful for setting realistic goals and tracking progress over time.
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Functionality: All reviewers who referred to functionality noted that it provides robust features for project planning, tracking, organizing, customizing, managing and reviewing analytics.
Ease of Use: It is intuitive and easy to deploy, as noted by 97% of reviewers who refer to ease of use.
Leverage Integration: Nearly 89% of users said that its integration with other SaaS and Zoho products has helped improve communication, data accessibility, productivity and robust growth.
Value for Money: Around 93% of reviewers said that the software is cost-effective.
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Limited Project Views: Pivotal Tracker's singular view can feel restrictive for teams accustomed to Kanban boards or Gantt charts, potentially hindering workflow visualization.
Estimation Challenges: The platform's story point estimation system, while promoting relative sizing, can be confusing for new users and may require additional training for accurate implementation.
Collaboration Constraints: The absence of real-time collaborative editing features can lead to version control issues and communication challenges, especially for distributed teams.
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Slow Performance: The system’s web-based interface tends to load slow and is buggy, as mentioned by around 80% of users who refer to performance.
Domain Limitations: All reviews mentioning domains disliked the fact that the system requires users and anyone they invite to register to be part of the same domain.
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Pivotal Tracker shines as a project management tool built for Agile development teams, especially those using Scrum. Its strength lies in its intuitive interface and features tailored to Agile methodologies, like user story mapping and sprint planning. Users appreciate its simplicity and ease of use, making it a breeze to get started and manage projects without a steep learning curve. The platform's real-time collaboration features keep everyone on the same page, fostering transparency and efficient communication within teams. However, some users find Pivotal Tracker's simplicity limiting for complex projects that require extensive customization or advanced reporting capabilities. Additionally, while it integrates with popular tools like GitHub and Slack, the range of integrations might not be as extensive as some competitors like Jira or Asana. Pivotal Tracker's core strength is its laser focus on Agile principles, making it ideal for software development teams or organizations that heavily rely on Agile methodologies. Its user-friendly interface and collaborative features streamline sprint planning, backlog management, and progress tracking, ultimately boosting team productivity and project delivery. However, for teams with complex project needs or those seeking a broader range of features and integrations, exploring alternatives like Jira or Asana might be worthwhile.

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Zoho Sprints has an intuitive user interface designed to help agile teams plan projects, track progress and deliver products on time. The tool has robust features that keep timesheets, monitor the status of tasks, prepare meetings and review analytics. It provides integrations for numerous applications and Zoho products. Reviewers pointed out that the web interface tends to load slow and is buggy sometimes. The system does not provide collaboration with external contractors if they are not included in the plan. However, the company is working to provide users with custom user roles and permission features. Overall, the solution is cost-effective and provides efficient customer support.

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