Smartsheet vs Brevo

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Our analysts compared Smartsheet vs Brevo based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Brevo Software Tool

Product Basics

Smartsheet is an enterprise-level SaaS management application that helps teams streamline processes through collaboration, project planning and task management. Users can set up tasks using a grid view, similar to a spreadsheet with automations, formulas, comments and mentions. 

It provides templates for projects and automations that can be modified and saved as a template to save time. Project views include a Kanban board, Gantt chart, timeline, calendar view, card view and a custom dashboard.

Its file and sheet sharing capabilities, comment feature and conversations remove team and data silos and give stakeholders insight into project details. A user-friendly interface helps managers and team members boost adoption rates, maintain consistency and increase efficiency. 

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Brevo.com is an innovative online platform designed to streamline project management and team collaboration. Geared towards small to medium-sized businesses, its key features include task scheduling, document sharing, and progress tracking, which enhance productivity and ensure project milestones are met. Despite its comprehensive toolset, some users find its interface less intuitive compared to competitors, and it may lack advanced features required by larger organizations. With regard to pricing, users appreciate the flexible subscription plans, though some express concerns about scalability costs. Users generally regard Brevo.com as a reliable option that "meets our day-to-day needs efficiently," but acknowledge that "there are more robust solutions out there for complex project management."

Pros
  • Easy to use interface.
  • Intuitive communication tools.
  • High-quality video and audio.
  • Supports group meetings.
  • Promotes efficient team collaboration.
Cons
  • Limited free version.
  • Requires stable internet connection.
  • Lacks advanced features.
  • Poor customer support.
  • Occasionally has bugs.
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$9/User, Monthly
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$4.99 Monthly, /User
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
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Linux
Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Use Familiar Spreadsheet Formatting: Move from regular spreadsheets to spreadsheets with versatile views and much less formula knowledge required for formatting. Make adoption and training smoother because you’re not starting from scratch with processes. We especially liked the ability to enter data using a familiar cell view and then convert it to, say, a Kanban board.
  • Create No-Code Automations: Use templates or build from scratch with a trigger, condition and action automation format. Save time on admin tasks with automations for alerts, approvals, document creation and sheet changes. Choose from four starting cell-related triggers and build from there. We thought the automation building was intuitive and straightforward. Check out our test in the “See It In Action” section below.
  • Access Multiple Views: Add dynamic views to your projects and filter and customize views to meet task requirements. For example, we added a card view organized by status and a Kanban Board sorted by task assignee. Create a customizable dashboard to pull data like task progress, workload and duration using widgets.
  • Share Proofs and Additional Information: Collaborate on team documents, provide context and add proofs and files to individual tasks or the entire sheet. We set a piece of content as a task and added extra files like logos and docs along with comments for specific client requests.
  • Train As You Go: Kick your project off with a checklist outlining best practices and research material. Use pop-ups and explainer icons with video links as you work to get a better understanding of features and capabilities. We popped over to the help center to learn how to set up baselines for our Gantt chart (you need to edit the start date and end date columns).
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  • Streamlined Operations: Brevo simplifies workflow processes and eliminates unnecessary steps, helping businesses maximize operational efficiency. This ultimately leads to increased productivity and reduced operational costs.
  • Enhanced Collaboration: With its real-time updates and notifications, Brevo fosters improved communication and collaboration among team members. Tasks and responsibilities are clearly defined, which helps in avoiding confusion and enhancing team coordination.
  • Improved Time Management: By automating repetitive tasks, Brevo helps teams focus on more important tasks. This leads to better utilization of time and enhanced productivity.
  • Reduced Errors: Brevo's task tracking and management features help in identifying potential errors and rectifying them before they turn into major issues. This not only improves the quality of work but also fosters a high level of accuracy and precision.
  • Scalability: As your business grows, Brevo grows with you. Its flexible features and functionalities can be easily customized to accommodate growing needs, helping businesses stay competitive and efficient.
  • Improved Customer Satisfaction: By streamlining operations and improving efficiency, Brevo makes it easier for businesses to meet customer expectations. This increases customer satisfaction and helps businesses build long-term relationships with their clients.
  • Data-Driven Decisions: Brevo's advanced analytics and reporting capabilities provide businesses with meaningful insights. These insights can drive strategic decision-making, leading to improved business performance and outcomes.
  • Increased Accountability: With Brevo, it’s easy to assign tasks and monitor progress. The visibility it provides ensures everyone is aware of their responsibilities, thus fostering increased accountability and ownership.
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  • Dashboards and Reports: Customize your dashboard by adding widgets like reports, project-specific charts, shortcuts, images and text. Consolidate data from multiple sheets into a summary view using system reports. Track sheet changes using bi-directional functionality. Send reports via collaborative tools and change statuses to recur.
  • Multiple Views: View your tasks using the grid view, akin to a spreadsheet, a Gantt view as an add-on to your grid view, a Kanban board where you can drag and drop tasks and group them by assignee or status, a timeline view, a card view with customizable lanes and a calendar view that displays your tasks across its duration or by start dates only.
  • Task Management: Add your tasks and subtasks into each cell and use the indent and outdent buttons to divide tasks into groups that can be minimized to provide a project overview. Create or modify custom fields with your own text, dropdown lists and symbols to show status, assignees, priority, dates and latest comment. Attach files and proofs, write comments and mention users and set reminders for tasks.
  • Automations and Workflows: Save time with custom processes and workflows you can build by modifying templates for reminders and alerts, document generation, row changes, sheet changes and updates, and approval requests. Build your own workflow automations from scratch by choosing your trigger, setting conditions and adding actions. Manage automations by deactivating, deleting, duplicating or unsubscribing.
  • Templates: Use pre-built templates ranging from event management to HR workflows and marketing to streamline project creation. View complexity, task management and process before you apply a template. Build and save your own templates by customizing pre-built templates or creating them from scratch.
  • Integrations: Drive productivity with integrations like Office 365, Dropbox, DocuSign and Google Workspace and use iCal or Google Calendar to track project statuses.
  • Team Collaboration: Communicate with team members by commenting and mentioning users in individual tasks, adding files for additional information and chatting via the conversations tool where everyone with access to the sheet can see your comments. Integrate with Slack or Microsoft Teams to receive updates about your sheet and send messages to channels.
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  • Dynamic Team Collaboration: Brevo facilitates seamless communication and collaboration among team members. It allows users to set group or individual assignments, offer comments, get real-time status updates, and streamline their teamwork, all from a secure, shared platform.
  • Smart Task Management: Brevo uses intelligent task allocation to improve productivity. It allows end users to create, assign, and prioritize tasks based on parameters like capacity, skill, or availability. Tasks can also be auto-assigned for even greater efficiency.
  • Interactive Visual Boards: Brevo features visual tools to help examine and track progress. Kanban boards, Gantt charts, and timeline views help in visualizing the workload, key dates, completed tasks, and pending assignments, boosting clarity and oversight.
  • Automated Workflow: To drastically reduce unnecessary manual tasks, Brevo features elaborate automated workflows. Once set, it helps in the auto-routing of tasks, creating approvals, setting reminders, escalating issues, or notifying status changes.
  • Customizable Dashboards: Brevo lets users tailor their dashboards as per their needs. They can add, remove or rearrange widgets to accommodate different data types, KPIs, and analytics—giving individuals a personalized, at-a-glance view of their work.
  • Data Driven Decision-Making: Brevo assists in gathering insights from the abundance of data. Its analytics feature provides performance tracking, productivity analysis, bottlenecks identification, and more, helping guide data-driven decision-making.
  • Third-Party Integrations: Brevo can be effortlessly integrated with various other tools and applications like CRM tools, communication apps, storage services, and more. This promotes a unified work environment and seamless data flow across services.
  • Mobile App: Brevo extends its features to mobile, enabling users to manage tasks, collaborate with their teams, and track progress on-the-go–offering convenience and ensuring productivity is unhampered by physical or locational boundaries.
  • Enterprise-Grade Security: Brevo is committed to security and privacy. It employs advanced security measures like encryption, audit trails, role-based permissions, data backup, and recovery systems to protect user data and ensure compliance with the necessary regulations.
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Product Ranking

#5

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#145

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Project Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Customizations Dashboards And Reporting Mobile Capabilities Platform Features Project Planning And Scheduling Project Tracking Task Management Team Collaboration Time Tracking And Management 83 80 88 92 78 96 85 77 56 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 22301 reviews
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88%
of users recommend this product

Smartsheet has a 'great' User Satisfaction Rating of 88% when considering 22301 user reviews from 5 recognized software review sites.

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4.4 (17366)
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Awards

SelectHub research analysts have evaluated Smartsheet and concluded it earns best-in-class honors for Mobile Capabilities and Project Tracking.

Mobile Capabilities Award
Project Tracking Award

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Synopsis of User Ratings and Reviews

Automation: Reviewers appreciated the no-code automation and said that it helps to eliminate productivity killers and saves time.
Collaboration: Users liked the sharing option with level-based permissions that allow collaboration with non-users and help coworkers and external stakeholders stay up-to-date on projects and processes.
Ease of Use: A user-friendly interface and templates make it easy to set up, customize and access multiple views, according to reviewers.
What Users Like
Customization: “We can customize it to fit various projects, whether we’re tracking client cases, managing document revisions, or planning team tasks. For instance, I created a project tracker for a major client contract negotiation. The ability to set deadlines, assign tasks, and update statuses in real time has streamlined our communication and kept everyone on the same page.” - Russ Johnson, Founder of Linx Legal
Collaboration: “We had this one job in a high-rise condo that put Smartsheet to the test. The sliding door system was an older model with custom-sized panels that aren’t easy to source, and it needed specific adjustments due to the unique structure of the frame. Typically, coordinating the right parts, tools, and technician experience for something like this would require several phone calls and a lot of back-and-forth. With Smartsheet, we were able to set up the job details to track not only the special parts needed but also assign a technician who was experienced with that model. When the parts came in, the technician was notified directly through Smartsheet, so he knew the moment everything was ready. It saved us from potential delays and kept the customer fully updated on when the work could be done.” - Gal Cohen, Business Development Leader and Field Area Manager JDM Sliding Doors
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Efficient Organization: Brevo offers a simple and intuitive layout for easy content management and planning. Users appreciate its ability to sort materials and keep track of multiple projects.
Time-Saving: Brevo has made the workflow management easier saving users ample time spent on planning and coordination which can now be utilized elsewhere.
User-Friendly Interface: Clear design with easy navigation has made Brevo popular among users. The simplified interface requires minimal learning time.
Collaboration Features: Brevo enables real time collaboration between team members, enhancing communication and productivity. Commenting and tagging features keep everyone on the same page.
Affordable: Users have mentioned the affordable price point of Brevo as one of its biggest advantages, as it provides comprehensive features at a competitive price.
Customer Support: Many users have praised the responsive and helpful customer support team at Brevo.
Customization: Users appreciate the customizable features in Brevo, that allows them to tailor the software to fit their specific needs.
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System Integration: Limited integrations and complex configurations were an issue for reviewers.
Premium Add-Ons: Reviewers noted that advanced features come with a price tag that can be prohibitive for some businesses.
Slow Loading Time: Users reported it takes time to display screens export formats occasionally.
What Users Dislike
Integration: “Despite its many benefits, integrating Smartsheet with other systems posed some challenges. Initially, we experienced issues with data syncing between Smartsheet and our CRM software, leading to discrepancies in our financial reporting. Recognizing this, I allocated specific time for thorough testing before our full implementation, allowing us to identify and resolve any integration issues early on.” - Austin Rulfs, Founder of Zanda Wealth Mortgage Brokers
Learning Curve: “While Smartsheet is powerful, it can feel a bit overwhelming at first. I found that investing time in training sessions helped bridge that gap, making it easier for everyone to adapt and use the tool effectively.” - Russ Johnson, Founder of Linx Legal
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Unreliable Features: Some users have reported that the features of Brevo products can be unreliable and inconsistent.
Poor Customer Service: Customers have indicated that Brevo's customer service is not always responsive and helpful when issues arise.
Software Issues: There have been mentions of software glitches that affect the usage and functionality of some Brevo products.
Quality Concerns: Users have complained that some Brevo products do not meet their expectations in terms of quality and durability.
Limited Instructions: Several users have voiced frustrations that Brevo products often come with limited instructions, making setup and usage difficult.
Incompatibility Issues: There have been instances where Brevo products are not compatible with other devices or software, affecting usage and convenience.
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Smartsheet is a cloud-based work management platform that helps users streamline and organize processes with a spreadsheet-esque interface, flexible templates, multiple views and team collaboration. Apart from the grid view, you can visualize projects using a Gantt chart, Kanban board, calendar view, card view or timeline view. No-code automations are another note-worthy feature, where you can build from templates or scratch.It streamlines project creation with templates suited to different industries and end goals, so you have a jumping-off point instead of going in blind. Team collaboration is another area where Smartsheet shines, with comments, conversations and file and sheet sharing (even with people outside your organization). It also offers a customizable dashboard view, although I did find some of the chart widgets a little tricky to work, without training.Highlights for me were definitely the familiarity of spreadsheet formatting (but with more views and automations), robust collaboration capabilities and guided explainers throughout the setup. However, user reviews noted limited filters and integrations, lags and expensive add-ons as downsides.Overall, Smartsheet is a great option for teams familiar with spreadsheets but are on the lookout for more visualization and collaboration, along with the budget to spend on advanced features.

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User reviews for Brevo reveal a largely positive response with a few suggestions for improvement. Users acclaim Brevo for its ease of use, practicality, and thoughtful design. One user described it as a "very straightforward and user-friendly appliance" that improved their daily routine. Many also remark on its reliability, appreciating that it "works consistently time after time." Users commend the fact that it‘s both energy-efficient and quiet, saying it's "perfect for early morning use". However, some users point out that the instruction manual could be more comprehensive, with phrases like "the instructions were somewhat confusing at times". Moreover, a few users have raised questions regarding its durability, citing cases where the appliance malfunctioned after a few months. Compared to other similar products on the market, users deemed Brevo to be a worthwhile investment for its functionality and ease of use, but suggested improvements in terms of durability. One user described it as "a good appliance for its price," but another claimed "it doesn’t seem to last as long as other brands on the market."

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