Smartsheet vs Teamwork

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Our analysts compared Smartsheet vs Teamwork based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Teamwork Software Tool

Product Basics

Smartsheet is an enterprise-level SaaS management application that helps teams streamline processes through collaboration, project planning and task management. Users can set up tasks using a grid view, similar to a spreadsheet with automations, formulas, comments and mentions. 

It provides templates for projects and automations that can be modified and saved as a template to save time. Project views include a Kanban board, Gantt chart, timeline, calendar view, card view and a custom dashboard.

Its file and sheet sharing capabilities, comment feature and conversations remove team and data silos and give stakeholders insight into project details. A user-friendly interface helps managers and team members boost adoption rates, maintain consistency and increase efficiency. 

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Teamwork is a visual solution that helps businesses plan, manage, collaborate and accomplish projects of any size. It allows teams to view the full scope of a single project or a portfolio of projects while monitoring individual project components. Capabilities range from Gantt charts and task management to team collaboration and dashboards.

It is suitable for the needs of professional services, marketing, support and product teams. Data replication in real time provides continuous backups. It also comes equipped with robust security. Organizations can set complex passwords, and some plans support two-factor authentication and single sign-on (SSO).
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$9/User, Monthly
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Tailored to your specific needs
$10/User, Monthly, Freemium
Get a free price quote
Tailored to your specific needs
Small 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Use Familiar Spreadsheet Formatting: Move from regular spreadsheets to spreadsheets with versatile views and much less formula knowledge required for formatting. Make adoption and training smoother because you’re not starting from scratch with processes. We especially liked the ability to enter data using a familiar cell view and then convert it to, say, a Kanban board.
  • Create No-Code Automations: Use templates or build from scratch with a trigger, condition and action automation format. Save time on admin tasks with automations for alerts, approvals, document creation and sheet changes. Choose from four starting cell-related triggers and build from there. We thought the automation building was intuitive and straightforward. Check out our test in the “See It In Action” section below.
  • Access Multiple Views: Add dynamic views to your projects and filter and customize views to meet task requirements. For example, we added a card view organized by status and a Kanban Board sorted by task assignee. Create a customizable dashboard to pull data like task progress, workload and duration using widgets.
  • Share Proofs and Additional Information: Collaborate on team documents, provide context and add proofs and files to individual tasks or the entire sheet. We set a piece of content as a task and added extra files like logos and docs along with comments for specific client requests.
  • Train As You Go: Kick your project off with a checklist outlining best practices and research material. Use pop-ups and explainer icons with video links as you work to get a better understanding of features and capabilities. We popped over to the help center to learn how to set up baselines for our Gantt chart (you need to edit the start date and end date columns).
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  • Simplify Collaboration: Streamline communication and keep conversations in context with messaging features. Access permissions and determine visibility and access levels for every user. Share content via Notebooks while configuring tasks and notebook notifications. 
  • View the Big Picture: Manage a portfolio of projects and keep everything on track. Centralize critical information on a single board for a complete view of all vital details. Configure data to display on the project board and filter which projects appear. Set up automatic triggers for updating various fields and streamlining workflows. 
  • Find Information Easily:  Use tags and filters to quickly access important data. Apply tags to various items and use a color scheme to keep track of different tags. Use filters to narrow down searches to specific elements such as comments, active tasks, project health statuses and more. 
  • Import Data from Other PM Solutions: Transfer data from other modules like Asana, Wrike, Basecamp and Trello. Select users, projects and details to import. 
  • Plan Effectively: Get a comprehensive snapshot of a project using Gantt charts and a calendar. Gain 360-degree visibility into milestones, tasks, deadlines, events and other project components so you can plan each phase accordingly and identify potential bottlenecks. 
  • Manage Projects for Free: Get free usage for up to five years with 100 MB file space, two active projects, subtasks, color themes, limited boards, time tracking and basic functionality. Invite an unlimited number of collaborators. 
  • Enhance Productivity: View each employee’s workload based on projects, tasks, estimated time, completed time and more. Drill deeper by looking at total, active and completed tasks. Distribute workloads evenly among team members. 
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  • Dashboards and Reports: Customize your dashboard by adding widgets like reports, project-specific charts, shortcuts, images and text. Consolidate data from multiple sheets into a summary view using system reports. Track sheet changes using bi-directional functionality. Send reports via collaborative tools and change statuses to recur.
  • Multiple Views: View your tasks using the grid view, akin to a spreadsheet, a Gantt view as an add-on to your grid view, a Kanban board where you can drag and drop tasks and group them by assignee or status, a timeline view, a card view with customizable lanes and a calendar view that displays your tasks across its duration or by start dates only.
  • Task Management: Add your tasks and subtasks into each cell and use the indent and outdent buttons to divide tasks into groups that can be minimized to provide a project overview. Create or modify custom fields with your own text, dropdown lists and symbols to show status, assignees, priority, dates and latest comment. Attach files and proofs, write comments and mention users and set reminders for tasks.
  • Automations and Workflows: Save time with custom processes and workflows you can build by modifying templates for reminders and alerts, document generation, row changes, sheet changes and updates, and approval requests. Build your own workflow automations from scratch by choosing your trigger, setting conditions and adding actions. Manage automations by deactivating, deleting, duplicating or unsubscribing.
  • Templates: Use pre-built templates ranging from event management to HR workflows and marketing to streamline project creation. View complexity, task management and process before you apply a template. Build and save your own templates by customizing pre-built templates or creating them from scratch.
  • Integrations: Drive productivity with integrations like Office 365, Dropbox, DocuSign and Google Workspace and use iCal or Google Calendar to track project statuses.
  • Team Collaboration: Communicate with team members by commenting and mentioning users in individual tasks, adding files for additional information and chatting via the conversations tool where everyone with access to the sheet can see your comments. Integrate with Slack or Microsoft Teams to receive updates about your sheet and send messages to channels.
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  • Boards: Organize tasks and create workflows that fit with Scrum and Kanban methodologies or your team’s unique processes. Configure column details, set up notifications that trigger with certain actions, set a color for each column, collapse columns and more. Move tasks between columns with simple drag and drop. 
  • Teamwork Timer: Accurately track time spent on projects. Track time automatically; and pause when a computer goes idle and resume when active. Edit the time log to ensure accuracy. Import tasks or add new timers for comprehensive tracking.nbsp;
  • Dashboards: Get a real-time stream of project updates and notes. Get easy access to data like late tasks, events and milestones. Track project metrics by building dashboards for individual KPIs, including top risks, tasks, logged time (billed vs. unbilled), milestones and more. Position the panel layout with drag-and-drop functionality. 
  • Integrations: Integrate with over 45 popular modules to allow teams to work with their favorite applications. Connect with G Suite programs, Slack, QuickBooks, Zendesk, HubSpot, Dropbox and more. Plug in Zapier to access over 1500 additional applications. 
  • Mobile Apps: Work from anywhere with mobile apps for iOS and Android devices. Desktop apps work with macOS and Windows too. 
  • Risk Register: Minimize potential risks by recording and tracking events that may jeopardize a project. Set probability, impact, status and impact areas for every risk. Include notes on how to mitigate risks. Export the risk register as a PDF or Excel spreadsheet. 
  • Task Management: Create tasks and subtasks that can be assigned to multiple users. Prepare task dependencies, track task history for reporting purposes, add dates, leave comments and more. 
  • Templates: Create reusable templates for a number of different use cases. Include task lists, full projects, default categories, welcome emails for new members, default board columns and default user permissions. Choose items to include in the new project while copying like invoices, time logs, milestones, tasks and more. 
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Product Ranking

#5

among all
Project Management Software

#20

among all
Project Management Software

Find out who the leaders are

Analyst Rating Summary

81
79
83
86
80
67
88
38
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Project Tracking
Platform Features
Mobile Capabilities
Task Management
Time Tracking and Management
Team Collaboration
Task Management
Customizations
Integrations and Extensibility

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Smartsheet
Teamwork
+ Add Product + Add Product
Customizations Dashboards And Reporting Mobile Capabilities Platform Features Project Planning And Scheduling Project Tracking Task Management Team Collaboration Time Tracking And Management 83 80 88 92 78 96 85 77 56 86 67 38 79 69 56 87 88 94 0 25 50 75 100
57%
43%
0%
86%
0%
14%
80%
0%
20%
60%
0%
40%
86%
0%
14%
29%
0%
71%
88%
0%
12%
75%
4%
21%
67%
8%
25%
58%
8%
34%
86%
14%
0%
43%
14%
43%
75%
17%
8%
83%
0%
17%
67%
8%
25%
83%
8%
9%
14%
57%
29%
86%
14%
0%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

67%
6%
27%
72%
0%
28%
63%
0%
37%
88%
0%
12%

User Sentiment Summary

Great User Sentiment 22301 reviews
Great User Sentiment 2055 reviews
88%
of users recommend this product

Smartsheet has a 'great' User Satisfaction Rating of 88% when considering 22301 user reviews from 5 recognized software review sites.

89%
of users recommend this product

Teamwork has a 'great' User Satisfaction Rating of 89% when considering 2055 user reviews from 5 recognized software review sites.

5.0 (20)
4.5 (14)
4.4 (17366)
4.4 (951)
n/a
4.5 (699)
4.5 (3333)
n/a
4.7 (728)
4.7 (188)
4.3 (854)
4.4 (203)

Awards

SelectHub research analysts have evaluated Smartsheet and concluded it earns best-in-class honors for Mobile Capabilities and Project Tracking.

Mobile Capabilities Award
Project Tracking Award

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Synopsis of User Ratings and Reviews

Automation: Reviewers appreciated the no-code automation and said that it helps to eliminate productivity killers and saves time.
Collaboration: Users liked the sharing option with level-based permissions that allow collaboration with non-users and help coworkers and external stakeholders stay up-to-date on projects and processes.
Ease of Use: A user-friendly interface and templates make it easy to set up, customize and access multiple views, according to reviewers.
What Users Like
Customization: “We can customize it to fit various projects, whether we’re tracking client cases, managing document revisions, or planning team tasks. For instance, I created a project tracker for a major client contract negotiation. The ability to set deadlines, assign tasks, and update statuses in real time has streamlined our communication and kept everyone on the same page.” - Russ Johnson, Founder of Linx Legal
Collaboration: “We had this one job in a high-rise condo that put Smartsheet to the test. The sliding door system was an older model with custom-sized panels that aren’t easy to source, and it needed specific adjustments due to the unique structure of the frame. Typically, coordinating the right parts, tools, and technician experience for something like this would require several phone calls and a lot of back-and-forth. With Smartsheet, we were able to set up the job details to track not only the special parts needed but also assign a technician who was experienced with that model. When the parts came in, the technician was notified directly through Smartsheet, so he knew the moment everything was ready. It saved us from potential delays and kept the customer fully updated on when the work could be done.” - Gal Cohen, Business Development Leader and Field Area Manager JDM Sliding Doors
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Functionality: Teamwork standardizes operations, offers an overview of a company’s performance and is suitable to manage small and large projects, as reported by nearly 89% of the users who mentioned the product's functionality.
Collaborative: Approximately 80% of users who talked about collaboration noted that the system streamlines team collaboration with tabs to add messages, notes, links and comments for each project.
Time-Tracking: Teamwork’s built-in time logging makes billing easier; it monitors project status, time spent on each project and keeps tabs on individual contributors, as reported by 90% of reviewers who referred to time-tracking.
Reporting: The system offers powerful reporting tools with graphical representations and identifies high and low-performing employees, which helps companies support them, as reported by nearly 84% of reviewers who referred to reporting.
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System Integration: Limited integrations and complex configurations were an issue for reviewers.
Premium Add-Ons: Reviewers noted that advanced features come with a price tag that can be prohibitive for some businesses.
Slow Loading Time: Users reported it takes time to display screens export formats occasionally.
What Users Dislike
Integration: “Despite its many benefits, integrating Smartsheet with other systems posed some challenges. Initially, we experienced issues with data syncing between Smartsheet and our CRM software, leading to discrepancies in our financial reporting. Recognizing this, I allocated specific time for thorough testing before our full implementation, allowing us to identify and resolve any integration issues early on.” - Austin Rulfs, Founder of Zanda Wealth Mortgage Brokers
Learning Curve: “While Smartsheet is powerful, it can feel a bit overwhelming at first. I found that investing time in training sessions helped bridge that gap, making it easier for everyone to adapt and use the tool effectively.” - Russ Johnson, Founder of Linx Legal
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Non-Intuitive: Nearly 77% of reviewers who mentioned usability noted that the system is not intuitive or easy to navigate and requires a steep learning curve and training to understand its capabilities.
Customization: Teamwork doesn’t offer many customization options, custom templates are difficult to locate and menu changes for every function, reported nearly 86% of users who mentioned customizations.
Integrations: The system doesn’t integrate seamlessly with third-party modules, and features like integration with external financial applications are not offered in the free version, as reported by nearly 84% of users who mentioned system integration.
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Smartsheet is a cloud-based work management platform that helps users streamline and organize processes with a spreadsheet-esque interface, flexible templates, multiple views and team collaboration. Apart from the grid view, you can visualize projects using a Gantt chart, Kanban board, calendar view, card view or timeline view. No-code automations are another note-worthy feature, where you can build from templates or scratch.It streamlines project creation with templates suited to different industries and end goals, so you have a jumping-off point instead of going in blind. Team collaboration is another area where Smartsheet shines, with comments, conversations and file and sheet sharing (even with people outside your organization). It also offers a customizable dashboard view, although I did find some of the chart widgets a little tricky to work, without training.Highlights for me were definitely the familiarity of spreadsheet formatting (but with more views and automations), robust collaboration capabilities and guided explainers throughout the setup. However, user reviews noted limited filters and integrations, lags and expensive add-ons as downsides.Overall, Smartsheet is a great option for teams familiar with spreadsheets but are on the lookout for more visualization and collaboration, along with the budget to spend on advanced features.

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Teamwork has carved out a niche for itself in the project management software market, attracting a loyal following of users who appreciate its balance of user-friendliness and robust functionality. Reviews highlight Teamwork's intuitive interface and ease of use as major advantages, making it accessible to teams with varying levels of technical expertise. This ease of use is often contrasted with the steeper learning curves associated with competitors like Asana and Monday.com, where the abundance of features can initially overwhelm new users. Teamwork's emphasis on client work management also sets it apart, with features like time tracking, budgeting, and resource allocation directly addressing the needs of client-facing teams. This focus on client work is a key differentiator from more general project management tools like Trello or Basecamp, which may require additional integrations or workarounds to achieve the same level of client management functionality. While Teamwork receives praise for its core feature set, some users note that it may lack the depth of advanced features found in some competing platforms. For example, while Teamwork offers basic reporting capabilities, it may not provide the same level of customization and in-depth analytics as tools like Zoho Projects or Wrike. Similarly, Teamwork's resource management features, while helpful, may not be as comprehensive as those offered by dedicated resource management solutions. Despite these limitations, Teamwork's strengths in ease of use, client work management, and value for money make it a compelling choice for small to medium-sized businesses, particularly those in client service industries such as marketing, consulting, and design. Its intuitive interface and focus on client-centric features enable teams to efficiently manage projects, collaborate effectively, and deliver exceptional client experiences.

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Screenshots

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