Home > Project Management Software > Smartsheet > Smartsheet vs WorkZone

Smartsheet vs WorkZone

Last Updated:

Our analysts compared Smartsheet vs WorkZone based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Smartsheet Software Tool
SelectHub Award Winner
WorkZone Software Tool
SelectHub Award Winner
Get Free Demo Demo    Request Pricing Pricing
Get Free Demo Demo    Request Pricing Pricing

Product Basics

Analyst Rating

81 Detailed Analysis

User Sentiment

Great User Sentiment (22301 Reviews)

Analyst Rating

we're gathering data
Detailed Analysis

User Sentiment

Excellent User Sentiment (192 Reviews)

Smartsheet is an enterprise-level SaaS management application that helps teams streamline processes through collaboration, project planning and task management. Users can set up tasks using a grid view, similar to a spreadsheet with automations, formulas, comments and mentions. 

It provides templates for projects and automations that can be modified and saved as a template to save time. Project views include a Kanban board, Gantt chart, timeline, calendar view, card view and a custom dashboard.

Its file and sheet sharing capabilities, comment feature and conversations remove team and data silos and give stakeholders insight into project details. A user-friendly interface helps managers and team members boost adoption rates, maintain consistency and increase efficiency. 

read more...
WorkZone is a cloud-based solution with a focus on document management and collaboration. Organize projects by task and sub-task while assigning responsibilities and receiving notifications when tasks are due. It offers custom branding for companies wishing to display logos on portals or external customer accounts. It has the ability to share files and collaborate with other team members. Offers real-time status of project progress across workspaces, enabling decision makers to act quickly and make changes where and when needed.

It is suitable for any size of business in industries like construction, consulting, non-profit, healthcare and more. It offers three pricing plans — team, professional and enterprise. Available on iOS and Android, users can access it from anywhere at any time.
read more...
$9/User, Monthly
Free Trial is available →
Get a free price quote
Tailored to your specific needs
$24/User, Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Use Familiar Spreadsheet Formatting: Move from regular spreadsheets to spreadsheets with versatile views and much less formula knowledge required for formatting. Make adoption and training smoother because you’re not starting from scratch with processes. We especially liked the ability to enter data using a familiar cell view and then convert it to, say, a Kanban board.
  • Create No-Code Automations: Use templates or build from scratch with a trigger, condition and action automation format. Save time on admin tasks with automations for alerts, approvals, document creation and sheet changes. Choose from four starting cell-related triggers and build from there. We thought the automation building was intuitive and straightforward. Check out our test in the “See It In Action” section below.
  • Access Multiple Views: Add dynamic views to your projects and filter and customize views to meet task requirements. For example, we added a card view organized by status and a Kanban Board sorted by task assignee. Create a customizable dashboard to pull data like task progress, workload and duration using widgets.
  • Share Proofs and Additional Information: Collaborate on team documents, provide context and add proofs and files to individual tasks or the entire sheet. We set a piece of content as a task and added extra files like logos and docs along with comments for specific client requests.
  • Train As You Go: Kick your project off with a checklist outlining best practices and research material. Use pop-ups and explainer icons with video links as you work to get a better understanding of features and capabilities. We popped over to the help center to learn how to set up baselines for our Gantt chart (you need to edit the start date and end date columns).
read more...
  • Secure File Sharing: Share files across clients, employees and vendors. Set permissions for folders or documents so that individuals get access to appropriate items. 
  • File Versioning: Keep track of multiple file versions as they are being revised. Automatically organizes files and adds version numbers to eliminate confusion and ensure that the team uses the latest version. 'Check out' a file to let others know that it is in the revision process. 
  • Approval Workflows: Automate approval workflows by creating and emailing approval requests to the appropriate parties. The approvals dashboard allows users to view and manage all items currently out for approval. The dashboard lists each approver, response status, the date of reply and comments for each item. 
  • Image Markup: Offers the ability to add comments to a printed document or image without additional software like Adobe Acrobat. Users don’t have to dig or ask around for changes as it centralizes collaboration efforts by storing all comments and revisions within the project at hand. 
  • Project Template: Layout all requirements for a project template and save it for iterability, consistency, time saving and efficiency. Reusing existing templates also allows users to bring in associated fields like responsible parties, timeline and information. 
  • Stay Up-To-Date: Get notified of approvals or new documents, comments, tasks or calendar events by setting alerts. Links will take the user directly to the item within Workzone. 
  • Custom Branding: Customize WorkZone by setting default background colors and logos to reflect the organization’s brand. Create an access portal/extranet for each major customer or business partner with their specific brand identity to add extra personalization and professionalism. 
  • Leverage Integration: Offers REST API support, and users can connect the system to Zapier to integrate with more than 1,000 web apps. 
read more...
  • Dashboards and Reports: Customize your dashboard by adding widgets like reports, project-specific charts, shortcuts, images and text. Consolidate data from multiple sheets into a summary view using system reports. Track sheet changes using bi-directional functionality. Send reports via collaborative tools and change statuses to recur.
  • Multiple Views: View your tasks using the grid view, akin to a spreadsheet, a Gantt view as an add-on to your grid view, a Kanban board where you can drag and drop tasks and group them by assignee or status, a timeline view, a card view with customizable lanes and a calendar view that displays your tasks across its duration or by start dates only.
  • Task Management: Add your tasks and subtasks into each cell and use the indent and outdent buttons to divide tasks into groups that can be minimized to provide a project overview. Create or modify custom fields with your own text, dropdown lists and symbols to show status, assignees, priority, dates and latest comment. Attach files and proofs, write comments and mention users and set reminders for tasks.
  • Automations and Workflows: Save time with custom processes and workflows you can build by modifying templates for reminders and alerts, document generation, row changes, sheet changes and updates, and approval requests. Build your own workflow automations from scratch by choosing your trigger, setting conditions and adding actions. Manage automations by deactivating, deleting, duplicating or unsubscribing.
  • Templates: Use pre-built templates ranging from event management to HR workflows and marketing to streamline project creation. View complexity, task management and process before you apply a template. Build and save your own templates by customizing pre-built templates or creating them from scratch.
  • Integrations: Drive productivity with integrations like Office 365, Dropbox, DocuSign and Google Workspace and use iCal or Google Calendar to track project statuses.
  • Team Collaboration: Communicate with team members by commenting and mentioning users in individual tasks, adding files for additional information and chatting via the conversations tool where everyone with access to the sheet can see your comments. Integrate with Slack or Microsoft Teams to receive updates about your sheet and send messages to channels.
read more...
  • Project Dashboard: Get real-time insight into all projects' status for effective management of teams and workflows. The project column is broken down into task dependencies, start and end dates, resources and notes. Overdue, completed or late projects are represented by a color bar, symbol and percentage. 
  • Gantt Charts: Get a clear and visual representation of time frames with its interactive Gantt chart. Changes made to a project are reflected in the chart in real time. The default view shows a monthly project schedule for a period of six months. Select weeks or years to switch to a shorter or longer project timeframe. 
  • To-Do Lists: Assigned to-dos are automatically emailed to each user. Tasks are organized according to date and priority for efficient workflows. It also provides real-time updates for any changes made. 
  • Team Discussion: Provides a centralized comment area for discussions or feedback. It has an organized, time-stamped record of all the relevant discussions. Tag users to send or receive notifications on new comments. 
  • Workload Reports: Identify over or under-utilized resources across the organization via All Workspaces to balance workloads for efficient productivity. Time periods are shaded in red to warn users about over-allocation. 
  • Time Tracking: Get visibility of time worked on each project for client billing. Time reports show reported hours organized by workspace, project or responsible party that can be filtered by date and category. Export reports via Excel, PDF or API. 
  • Group Calendar: Provides centralized visibility on the entire organization’s timeline of events such as vacations, occasions, tasks and approvals. Users can filter specific workspaces or projects and drill down to get details on the item. Workspaces are displayed with different colors based on items. 
  • Project Request Forms: Manage all project requests for approval through one central dashboard. Teams can customize the form depending on the type of request that is being made and also include lead time. 
  • Task Dependencies: Set task dependencies to manage planning processes and deliver projects efficiently. Any date changes made to the task will automatically change the date of all tasks that depend on it to ensure the correct order flow of the project. 
  • Status Alerts: View the status of each project via notification and colorful icons. Set automatic email alerts for overdue tasks. 
read more...

Product Ranking

#5

among all
Project Management Software

#76

among all
Project Management Software

Find out who the leaders are

Analyst Rating Summary

81
we're gathering data
83
we're gathering data
80
we're gathering data
88
we're gathering data
Show More Show More

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Smartsheet
WorkZone
+ Add Product + Add Product
Customizations Dashboards And Reporting Mobile Capabilities Platform Features Project Planning And Scheduling Project Tracking Task Management Team Collaboration Time Tracking And Management 83 80 88 92 78 96 85 77 56 0 25 50 75 100
57%
43%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
80%
0%
20%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
86%
0%
14%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
88%
0%
12%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
67%
8%
25%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
86%
14%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
75%
17%
8%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
67%
8%
25%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
14%
57%
29%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

67%
6%
27%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
63%
0%
37%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A

User Sentiment Summary

Great User Sentiment 22301 reviews
Excellent User Sentiment 192 reviews
88%
of users recommend this product

Smartsheet has a 'great' User Satisfaction Rating of 88% when considering 22301 user reviews from 5 recognized software review sites.

91%
of users recommend this product

WorkZone has a 'excellent' User Satisfaction Rating of 91% when considering 192 user reviews from 3 recognized software review sites.

5.0 (20)
n/a
4.4 (17366)
4.3 (41)
n/a
4.7 (124)
4.5 (3333)
n/a
4.7 (728)
n/a
4.3 (854)
4.2 (27)

Awards

SelectHub research analysts have evaluated Smartsheet and concluded it earns best-in-class honors for Mobile Capabilities and Project Tracking.

Mobile Capabilities Award
Project Tracking Award

WorkZone stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Automation: Reviewers appreciated the no-code automation and said that it helps to eliminate productivity killers and saves time.
Collaboration: Users liked the sharing option with level-based permissions that allow collaboration with non-users and help coworkers and external stakeholders stay up-to-date on projects and processes.
Ease of Use: A user-friendly interface and templates make it easy to set up, customize and access multiple views, according to reviewers.
What Users Like
Customization: “We can customize it to fit various projects, whether we’re tracking client cases, managing document revisions, or planning team tasks. For instance, I created a project tracker for a major client contract negotiation. The ability to set deadlines, assign tasks, and update statuses in real time has streamlined our communication and kept everyone on the same page.” - Russ Johnson, Founder of Linx Legal
Collaboration: “We had this one job in a high-rise condo that put Smartsheet to the test. The sliding door system was an older model with custom-sized panels that aren’t easy to source, and it needed specific adjustments due to the unique structure of the frame. Typically, coordinating the right parts, tools, and technician experience for something like this would require several phone calls and a lot of back-and-forth. With Smartsheet, we were able to set up the job details to track not only the special parts needed but also assign a technician who was experienced with that model. When the parts came in, the technician was notified directly through Smartsheet, so he knew the moment everything was ready. It saved us from potential delays and kept the customer fully updated on when the work could be done.” - Gal Cohen, Business Development Leader and Field Area Manager JDM Sliding Doors
Show more
Functionality: Nearly 93% of users who mentioned functionality said that they liked the combination of features provided, like request forms, dashboards, project lists, image markup and more.
User Interface: The web console is easy to use and deploy, as noted by 72% of users who mentioned the system's ease of use.
Great Customer Support: All reviewers said that customer support teams are patient, responsive to training or any issues and open to suggestions.
Collaboration: All customers like that it has a centralized comment area for feedback or discussion on the project at hand, helping users stay up-to-date and streamline productivity.
Show more
System Integration: Limited integrations and complex configurations were an issue for reviewers.
Premium Add-Ons: Reviewers noted that advanced features come with a price tag that can be prohibitive for some businesses.
Slow Loading Time: Users reported it takes time to display screens export formats occasionally.
What Users Dislike
Integration: “Despite its many benefits, integrating Smartsheet with other systems posed some challenges. Initially, we experienced issues with data syncing between Smartsheet and our CRM software, leading to discrepancies in our financial reporting. Recognizing this, I allocated specific time for thorough testing before our full implementation, allowing us to identify and resolve any integration issues early on.” - Austin Rulfs, Founder of Zanda Wealth Mortgage Brokers
Learning Curve: “While Smartsheet is powerful, it can feel a bit overwhelming at first. I found that investing time in training sessions helped bridge that gap, making it easier for everyone to adapt and use the tool effectively.” - Russ Johnson, Founder of Linx Legal
Show more
Search Issues: Around 89% of the users who specify search issues said locating or finding things is difficult and time consuming.
Slow Performance: Load times are longer than usual during timeline updates, as observed by 83% of reviewers who referred to slow performance.
Shortcomings: Customers would like to see improvements in the dashboard and the addition of advanced accounting or budgeting functions, as noted by 73% of reviewers.
Show more

Smartsheet is a cloud-based work management platform that helps users streamline and organize processes with a spreadsheet-esque interface, flexible templates, multiple views and team collaboration. Apart from the grid view, you can visualize projects using a Gantt chart, Kanban board, calendar view, card view or timeline view. No-code automations are another note-worthy feature, where you can build from templates or scratch.It streamlines project creation with templates suited to different industries and end goals, so you have a jumping-off point instead of going in blind. Team collaboration is another area where Smartsheet shines, with comments, conversations and file and sheet sharing (even with people outside your organization). It also offers a customizable dashboard view, although I did find some of the chart widgets a little tricky to work, without training.Highlights for me were definitely the familiarity of spreadsheet formatting (but with more views and automations), robust collaboration capabilities and guided explainers throughout the setup. However, user reviews noted limited filters and integrations, lags and expensive add-ons as downsides.Overall, Smartsheet is a great option for teams familiar with spreadsheets but are on the lookout for more visualization and collaboration, along with the budget to spend on advanced features.

Show more

WorkZone provides a robust tool and features for efficient project management. It is easy to use and adopt, and standardizes workflows using project request forms and project templates. It provides a centralized conversation area, so everyone stays on the same page, making status reviews more productive. Users enjoyed contacting the customer support team as they are very responsive to training or issues. Updates on the timeline can take longer than usual, and several users complained that it was difficult to locate things. WorkZone is open to taking suggestions and careful with adding new features. However, users want to see improvement in their dashboards and more advanced accounting functions.

Show more

Screenshots

Top Alternatives in Project Management Software

Airtable
Asana
Basecamp
ClickUp
Jira
LiquidPlanner
MeisterTask
Microsoft Project
monday.com
ProofHub
TeamGantt
Teamwork
Wrike
Zoho Projects

Related Categories

Agile Project Management Software
ALM Tools
Collaboration Software
Construction Dispatching Software
Construction Scheduling Software
Creative Project Management Software
Engineering Project Management Software
Gantt Chart Software
Innovation Software
IT Project Management Software
Kanban Software
Manufacturing Project Management Software
Marketing Project Management Software
Online Project Management Software
PPM Software
Product Management Software
Product Roadmap Software
Project Management Software For Architects
Project Management Software For Mac
Project Management Software For Nonprofits
Project Planning Software
Project Scheduling Software
Project Tracking Software
Resource Management Software
Resources Scheduling Software
Scrum Software
Status Reporting Software Tools
Strategic Planning Software
Task Management Software
Team Management Software
Workflow Software
Show more
PPM Software
Strategic Planning Software
Show more

Head-to-Head Comparison

Smartsheet VS Asana
Smartsheet VS B2W Software
Smartsheet VS Basecamp
Smartsheet VS Buildertrend
Smartsheet VS ClickUp
Smartsheet VS CoConstruct
Smartsheet VS ConstructionOnline
Smartsheet VS Fieldwire
Smartsheet VS Jira
Smartsheet VS Jonas Premier

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

SelectHub Products Reporting and Analytics
Build Your Requirements
SelectHub Products Cost and Pricing Guide
Get Your Free Comparison Report
Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
    Table settings