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Smartsheet vs Zoho Sprints

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Our analysts compared Smartsheet vs Zoho Sprints based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Smartsheet Software Tool
SelectHub Award Winner
Zoho Sprints Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

81 Detailed Analysis

User Sentiment

Great User Sentiment (22301 Reviews)

Analyst Rating

we're gathering data
Detailed Analysis

User Sentiment

Excellent User Sentiment (460 Reviews)

Smartsheet is an enterprise-level SaaS management application that helps teams streamline processes through collaboration, project planning and task management. Users can set up tasks using a grid view, similar to a spreadsheet with automations, formulas, comments and mentions. 

It provides templates for projects and automations that can be modified and saved as a template to save time. Project views include a Kanban board, Gantt chart, timeline, calendar view, card view and a custom dashboard.

Its file and sheet sharing capabilities, comment feature and conversations remove team and data silos and give stakeholders insight into project details. A user-friendly interface helps managers and team members boost adoption rates, maintain consistency and increase efficiency. 

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Zoho Sprints is a cloud-based agile management tool to help agile teams plan, track and deliver projects seamlessly. It includes a drag-and-drop center that boosts planning by prioritizing tasks and setting reminders for each sprint. It allows users to create user stories, add estimation points, use timesheets to track work hours, leverage a personalized dashboard and schedule reviews and agile meetings. Different reports can be generated to monitor progress and identify bottlenecks such as burn-up and burn-down reports and velocity charts. Users can log in using a single password for all programs.

It serves businesses of all sizes in industries like startups, IT, real estate, marketing and more. It offers a free plan that supports five users, five projects and 500 MB of storage space. Its professional plan provides a 15-day free trial, and subscriptions are available by month or year. Their pricing page provides a calculator to simplify subscriptions based on the number of users. It also offers a separate hybrid methodology plan for teams with varied approaches by combining classical and agile methods to create a flexible and collaborative approach to managing complex projects.
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$9/User, Monthly
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Product Assistance

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Product Insights

  • Use Familiar Spreadsheet Formatting: Move from regular spreadsheets to spreadsheets with versatile views and much less formula knowledge required for formatting. Make adoption and training smoother because you’re not starting from scratch with processes. We especially liked the ability to enter data using a familiar cell view and then convert it to, say, a Kanban board.
  • Create No-Code Automations: Use templates or build from scratch with a trigger, condition and action automation format. Save time on admin tasks with automations for alerts, approvals, document creation and sheet changes. Choose from four starting cell-related triggers and build from there. We thought the automation building was intuitive and straightforward. Check out our test in the “See It In Action” section below.
  • Access Multiple Views: Add dynamic views to your projects and filter and customize views to meet task requirements. For example, we added a card view organized by status and a Kanban Board sorted by task assignee. Create a customizable dashboard to pull data like task progress, workload and duration using widgets.
  • Share Proofs and Additional Information: Collaborate on team documents, provide context and add proofs and files to individual tasks or the entire sheet. We set a piece of content as a task and added extra files like logos and docs along with comments for specific client requests.
  • Train As You Go: Kick your project off with a checklist outlining best practices and research material. Use pop-ups and explainer icons with video links as you work to get a better understanding of features and capabilities. We popped over to the help center to learn how to set up baselines for our Gantt chart (you need to edit the start date and end date columns).
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  • Project Transparency: Scrum boards give visibility and transparency into all tasks to identify and report any issues that might affect project progress. Recent updates are reflected in feeds to give teams and managers insight into task development and improve overall decision-making. 
  • Accountability: Log billable and non-payable team hours into the system. Members may choose which item to work on and log the time they spent working on it. Approve timesheets with a single click to estimate how much time is needed for the next sprint and complete invoices efficiently. 
  • Prioritize Deliverables:  Create sprints and backlogs for important items and set reminders for alerting teams. Select items from the prioritized backlog and break them down into smaller tasks to be delivered in early sprints. Moving tasks by importance is quick and hassle-free with the drag-and-drop feature. 
  • Track Your Team: View where the team stands with the Scrum board. Customize boards by creating custom statuses, sorting filters and views while monitoring sprint activity with graphs based on task status. 
  • Project Analytics: Generate velocity charts, burn-down and burn-up charts, cumulative flow diagrams and turn data into actionable insights. Offers real-time analytics updates to make predictions and adjustments while identifying bottlenecks. 
  • Export History: Keeps track of all active and completed project exports with real-time file backups. Users can download files directly from the export history and don’t need to rely on export emails. 
  • Team Interaction: Search for upcoming and completed meetings to streamline meeting management. Send reminders to participating team members by feed and email to ensure that everyone is present at the meeting. 
  • Leverage Integration: Easily integrate with other Zoho applications in marketing, sales, accounting, customer support and more with a single login and password. Connect Zoho Sprints with more than 2,000+ apps to automate work and increase productivity. 
  • Collaborate Anywhere, Anytime: Available on iOS and Android, users can update boards, schedule meetings, post a comment and monitor team progress. Stay updated with reminders and feedback while planning, updating and organizing. 
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  • Dashboards and Reports: Customize your dashboard by adding widgets like reports, project-specific charts, shortcuts, images and text. Consolidate data from multiple sheets into a summary view using system reports. Track sheet changes using bi-directional functionality. Send reports via collaborative tools and change statuses to recur.
  • Multiple Views: View your tasks using the grid view, akin to a spreadsheet, a Gantt view as an add-on to your grid view, a Kanban board where you can drag and drop tasks and group them by assignee or status, a timeline view, a card view with customizable lanes and a calendar view that displays your tasks across its duration or by start dates only.
  • Task Management: Add your tasks and subtasks into each cell and use the indent and outdent buttons to divide tasks into groups that can be minimized to provide a project overview. Create or modify custom fields with your own text, dropdown lists and symbols to show status, assignees, priority, dates and latest comment. Attach files and proofs, write comments and mention users and set reminders for tasks.
  • Automations and Workflows: Save time with custom processes and workflows you can build by modifying templates for reminders and alerts, document generation, row changes, sheet changes and updates, and approval requests. Build your own workflow automations from scratch by choosing your trigger, setting conditions and adding actions. Manage automations by deactivating, deleting, duplicating or unsubscribing.
  • Templates: Use pre-built templates ranging from event management to HR workflows and marketing to streamline project creation. View complexity, task management and process before you apply a template. Build and save your own templates by customizing pre-built templates or creating them from scratch.
  • Integrations: Drive productivity with integrations like Office 365, Dropbox, DocuSign and Google Workspace and use iCal or Google Calendar to track project statuses.
  • Team Collaboration: Communicate with team members by commenting and mentioning users in individual tasks, adding files for additional information and chatting via the conversations tool where everyone with access to the sheet can see your comments. Integrate with Slack or Microsoft Teams to receive updates about your sheet and send messages to channels.
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  • Scrum Board: Segment workflows beyond to-do, in progress and done. Drag-and-drop work items, stories and bugs into different completion stages. View tasks more efficiently with swimlane views sorted by priority, estimation point or story to know which items need attention. 
  • Feeds: Get status updates and reminders on team project activity and meetings; users can discuss via the comment section with teammates. The Activity Stream contains all stored activities displayed by date. 
  • Timesheets: Select assigned work items and log hours for them. Track billable and non-billed hours, approve time logs to understand workflow distribution for future estimation. Exports timesheets to generate invoices. Timesheet reports provide a quick summary of logged hours across sprints, along with their approval status. 
  • Dashboard Overview: Provides an overview of all individual and team projects. Monitor team productivity using status breakdowns of their visible work items to distribute work and identify engagement patterns. Actual vs. planned graphs keep sprints on track and streamline planning processes.
  • Epics: Click through for a detailed view of complex ideas in product backlogs and project statuses. Filter work items under an epic based on sprint parameters to obtain relevant views. Exporting is available as XLS or CSV files with set, recurring frequencies. 
  • Meeting Module: Schedule sprint planning, reviews and retrospective meetings for an efficient workflow. Daily stand-ups can be automated, while everyone receives notification reminders of important event due dates. 
  • Customization: Create custom roles and profiles for each member to regulate access privileges. Use custom fields and layouts for project insight, set custom project priorities, alerts and work in progress limits to streamline workflows and prevent overloading the team. 
  • Track Progress: Keep track of ongoing sprint progress with the sprint activity graph. Get visibility on work items that have been added, moved, closed, reopened or remained idle to understand progress and identify bottlenecks. 
  • Backlog Management: Plan work with backlogs and track statuses with visualizations to understand the type and number of tasks that the backlog contains and who is responsible for them. Categorize backlogs by custom work item, custom priority, tags, bugs, sorting, linking and epics. Advanced searches can filter backlogs and tickets by priority, project name, epic name, description and more. Backlogs make it easy to plan and prioritize work items that are in the format of user stories, tasks and bugs. 
  • Weekly Digest: View all progress for a particular week by switching between dates and selecting a week to view the number of work items in each status on a particular day. Work status is highlighted with respective color codes for easy identification. 
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Product Ranking

#5

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#28

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Customizations Dashboards And Reporting Mobile Capabilities Platform Features Project Planning And Scheduling Project Tracking Task Management Team Collaboration Time Tracking And Management 83 80 88 92 78 96 85 77 56 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 22301 reviews
Excellent User Sentiment 460 reviews
88%
of users recommend this product

Smartsheet has a 'great' User Satisfaction Rating of 88% when considering 22301 user reviews from 5 recognized software review sites.

90%
of users recommend this product

Zoho Sprints has a 'excellent' User Satisfaction Rating of 90% when considering 460 user reviews from 4 recognized software review sites.

5.0 (20)
n/a
4.4 (17366)
4.5 (151)
4.5 (3333)
4.5 (229)
4.7 (728)
4.4 (68)
4.3 (854)
4.8 (12)

Awards

SelectHub research analysts have evaluated Smartsheet and concluded it earns best-in-class honors for Mobile Capabilities and Project Tracking.

Mobile Capabilities Award
Project Tracking Award

Zoho Sprints stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Automation: Reviewers appreciated the no-code automation and said that it helps to eliminate productivity killers and saves time.
Collaboration: Users liked the sharing option with level-based permissions that allow collaboration with non-users and help coworkers and external stakeholders stay up-to-date on projects and processes.
Ease of Use: A user-friendly interface and templates make it easy to set up, customize and access multiple views, according to reviewers.
What Users Like
Customization: “We can customize it to fit various projects, whether we’re tracking client cases, managing document revisions, or planning team tasks. For instance, I created a project tracker for a major client contract negotiation. The ability to set deadlines, assign tasks, and update statuses in real time has streamlined our communication and kept everyone on the same page.” - Russ Johnson, Founder of Linx Legal
Collaboration: “We had this one job in a high-rise condo that put Smartsheet to the test. The sliding door system was an older model with custom-sized panels that aren’t easy to source, and it needed specific adjustments due to the unique structure of the frame. Typically, coordinating the right parts, tools, and technician experience for something like this would require several phone calls and a lot of back-and-forth. With Smartsheet, we were able to set up the job details to track not only the special parts needed but also assign a technician who was experienced with that model. When the parts came in, the technician was notified directly through Smartsheet, so he knew the moment everything was ready. It saved us from potential delays and kept the customer fully updated on when the work could be done.” - Gal Cohen, Business Development Leader and Field Area Manager JDM Sliding Doors
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Functionality: All reviewers who referred to functionality noted that it provides robust features for project planning, tracking, organizing, customizing, managing and reviewing analytics.
Ease of Use: It is intuitive and easy to deploy, as noted by 97% of reviewers who refer to ease of use.
Leverage Integration: Nearly 89% of users said that its integration with other SaaS and Zoho products has helped improve communication, data accessibility, productivity and robust growth.
Value for Money: Around 93% of reviewers said that the software is cost-effective.
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System Integration: Limited integrations and complex configurations were an issue for reviewers.
Premium Add-Ons: Reviewers noted that advanced features come with a price tag that can be prohibitive for some businesses.
Slow Loading Time: Users reported it takes time to display screens export formats occasionally.
What Users Dislike
Integration: “Despite its many benefits, integrating Smartsheet with other systems posed some challenges. Initially, we experienced issues with data syncing between Smartsheet and our CRM software, leading to discrepancies in our financial reporting. Recognizing this, I allocated specific time for thorough testing before our full implementation, allowing us to identify and resolve any integration issues early on.” - Austin Rulfs, Founder of Zanda Wealth Mortgage Brokers
Learning Curve: “While Smartsheet is powerful, it can feel a bit overwhelming at first. I found that investing time in training sessions helped bridge that gap, making it easier for everyone to adapt and use the tool effectively.” - Russ Johnson, Founder of Linx Legal
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Slow Performance: The system’s web-based interface tends to load slow and is buggy, as mentioned by around 80% of users who refer to performance.
Domain Limitations: All reviews mentioning domains disliked the fact that the system requires users and anyone they invite to register to be part of the same domain.
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Smartsheet is a cloud-based work management platform that helps users streamline and organize processes with a spreadsheet-esque interface, flexible templates, multiple views and team collaboration. Apart from the grid view, you can visualize projects using a Gantt chart, Kanban board, calendar view, card view or timeline view. No-code automations are another note-worthy feature, where you can build from templates or scratch.It streamlines project creation with templates suited to different industries and end goals, so you have a jumping-off point instead of going in blind. Team collaboration is another area where Smartsheet shines, with comments, conversations and file and sheet sharing (even with people outside your organization). It also offers a customizable dashboard view, although I did find some of the chart widgets a little tricky to work, without training.Highlights for me were definitely the familiarity of spreadsheet formatting (but with more views and automations), robust collaboration capabilities and guided explainers throughout the setup. However, user reviews noted limited filters and integrations, lags and expensive add-ons as downsides.Overall, Smartsheet is a great option for teams familiar with spreadsheets but are on the lookout for more visualization and collaboration, along with the budget to spend on advanced features.

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Zoho Sprints has an intuitive user interface designed to help agile teams plan projects, track progress and deliver products on time. The tool has robust features that keep timesheets, monitor the status of tasks, prepare meetings and review analytics. It provides integrations for numerous applications and Zoho products. Reviewers pointed out that the web interface tends to load slow and is buggy sometimes. The system does not provide collaboration with external contractors if they are not included in the plan. However, the company is working to provide users with custom user roles and permission features. Overall, the solution is cost-effective and provides efficient customer support.

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Screenshots

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