Trello vs Basecamp

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Our analysts compared Trello vs Basecamp based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Trello Software Tool

Product Basics

Trello is a cloud-based visual collaboration solution that can be used by organizations of any size to plan tasks and projects. It helps users define projects, requirements and workflows to ensure they are completed in a planned and sequential manner. It organizes projects into boards and provides a peek into ongoing projects and tasks.

It helps administrators delegate tasks, set deadlines and define workflows while supporting a range of project types. Specific team use cases include marketing, engineering, product management, support, design and sales. It is also useful for remote teams and startups.
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Basecamp is a cloud-based solution for team collaboration and management. It allows users to create to-dos, assign them to one or more people, add shared and searchable file attachments and more. It makes it easier to stay organized when there are multiple concurrent projects, each with its own team and needs. Streamline project communication by keeping specific teams together, with all project-related files in one location. It gives each project its own separate space, avoiding clutter and other confusion between projects.

It is suitable for all sizes of teams like SMBs to groups in large companies. Subscriptions are scalable, with levels for different storage amounts and number of users. It also offers a free tier and application for iPad/iPhone and Android.
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$5/User, Monthly
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$15/User, Monthly
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Tailored to your specific needs
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Product Assistance

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24/7 Live Support
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Product Insights

  • Visualize Project Workflows: Present projects visually using Kanban and Scrum layouts. Add list columns for team requirements and name them according to their workflow stages while keeping items organized and identifying bottlenecks. 
  • Hit Deadlines: Add due dates to cards and set reminders for everyone. Easily view due dates on cards, which turn red when past deadlines. 
  • Intuitive Interface: Move cards between columns with drag-and-drop capabilities or switch the order of columns. 
  • Centralized Collaboration: Facilitate communication within teams, add description boxes, attachments and comment threads to cards. Mention and add team members to cards to identify who’s responsible for each task. 
  • Track Details: Cards display relevant details about a task. Labels identify the card’s purpose, status or other specific information. Add a checklist to track items associated with a task and show or hide a card’s activity. 
  • Work With External Users: Invite guests to single or multiple boards to collaborate. Provide selective access without compromising boards that are for internal use only. 
  • Simplify Communication: Connects with email so users can comment on Trello cards and share attachments directly from their inbox. Each board is assigned a specific email address, which enables creating cards from email as well. 
  • Stay Updated: Change updates let users know when they are tagged, or a member is moved to another column. Set notifications for email, mobile, desktop and the app. 
  • Free Version: Create unlimited personal boards, cards and lists, along with one power-up per board for free. Include ten team boards, basic automation via integration with Butler and two-factor authentication. 
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  • Organized Projects: Divide work into separate projects, and each project is organized by default. It includes everything related to the project; all the individuals involved, each discussion, document, file, assignment, significant date and more. 
  • Inbuilt Chat Features: Avoid wasting money on external communication platforms with its built-in chat features. Gather around Campfire, a group chat for casual conversations, fast Q&As, sharing links, quick riffs or work discussions. Pings allow private chat with one or multiple people. 
  • Add Team Members: Add assigned team members and their details to a project. Client team members can also be added to help keep them in the loop and increase the project’s transparency. 
  • Centralized Notification: Its Hey! Menu feature centralizes notifications from new messages and assigned tasks to minimize notification interruptions. Helps users focus on work and access all notifications from one box. 
  • Streamline Work Process: Integrate the system with third-party tools to increase efficiency and effectiveness of work processes. 
  • Any Device: Available on iOS, Android, iPad, Mac, Windows and browser, users can access the system from anywhere at any time to send messages, share and collaborate on files and documents, define deadlines and provide feedback. 
  • Solve Problems: Users can use hill charts to sequence work and decide which problems to solve in which order; it also shows where the work stands and how it is moving. 
  • Basecamp Personal: The free tier provides space for up to three projects with one-gigabyte of data storage and access to 20 users. Freelancers can use it to organize their work and collaborate, or small businesses can use it on projects that involve few people. 
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  • Boards: Create multiple boards for different projects, workflows or other needs. Keep all related information organized in a single location. 
  • Cards: Build processes, follow progress and manage all aspects of a project. Foster collaboration and organization within teams. 
  • Task Management: Represent tasks on each card and move them through the workflow. Set up and manage task dependencies by creating checklists and linking associated cards to one another. 
  • Templates: Create real-world boards from the inspiration section for teams. Use pre-built or custom templates to create boards, lists or cards. 
  • Power-Ups: Integrate it with apps like Slack, Zapier, Google Drive, MailChimp, Salesforce, Dropbox, SurveyMonkey and Zendesk to complete workflows. Choose from over 130 modules for file management, reporting, automation and developer tools.
  • Mobile Apps: Access it through iOS and Android devices, including smartphones, iPads, smart watches and Kindle fire tablets. 
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  • To-Do Lists: Assign to-dos to one or more people, add notes and file attachments for all work or projects. It automatically follows up with team members if tasks are overdue. 
  • Hey! Menu: Supports a single inbox for notifications, mentions, to-do assignments, new messages and project completion. Set working hours to keep notifications on hold until the user is back on the clock. 
  • Client Access: Share and get feedback with customers about information and files. Communications can be kept private, and email correspondence is maintained to keep project data and communication organized in one place. 
  • Pings: Direct messages or private conversations can be held with other users on the same account. Users can ping an individual or a group of people, and the conversation is visible to only selected people. 
  • Schedules: Each project includes a schedule showing any dated to-dos and events for that project. Sync schedules with Google Calendar, iCal and Outlook to get reminders in the project and personal calendars. 
  • Activity: The Activity button will display any to-dos, late assignments, upcoming deadlines and other assignment information and reports. 
  • File Storage: A space for sharing documents, files and images is included in every project. Use drag-and-drop functionality to upload files from Google Docs or a computer. Each file contains a complete version history, reorder and color code files to keep it organized. 
  • Message Boards: Post messages or announcements, embed pictures or files and share with everyone or selected individuals. Viewers can applaud and comment on these messages for instant feedback. 
  • Search and Bookmarking: Enter a keyword or name using the search feature to locate a project, ping history or find pictures, files or individuals without rummaging through the entire program. Important data can also be bookmarked. 
  • Automated Check-In: Setup customized questions throughout the day or a chosen time instead of holding a status meeting. Meetings can help remote teams collaborate and share work updates or what they were up to on the weekend.  
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Product Ranking

#8

among all
Project Management Software

#16

among all
Project Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Customizations Dashboards And Reporting Mobile Capabilities Platform Features Project Planning And Scheduling Project Tracking Task Management Team Collaboration Time Tracking And Management 30 60 75 62 49 27 66 99 43 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 35053 reviews
Great User Sentiment 19492 reviews
89%
of users recommend this product

Trello has a 'great' User Satisfaction Rating of 89% when considering 35053 user reviews from 5 recognized software review sites.

85%
of users recommend this product

Basecamp has a 'great' User Satisfaction Rating of 85% when considering 19492 user reviews from 4 recognized software review sites.

4.9 (22)
5.0 (35)
4.4 (12443)
4.1 (4950)
4.5 (20471)
4.3 (13386)
4.3 (54)
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4.2 (2063)
4.2 (1121)

Awards

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SelectHub research analysts have evaluated Basecamp and concluded it earns best-in-class honors for Team Collaboration.

Team Collaboration Award

Synopsis of User Ratings and Reviews

Functionality: Trello offers robust organizational tools that simplify task delegation and streamline workflows, as reported by nearly 88% of the users who mention the product’s functionality.
Easy to Use: The system is intuitive, user friendly and doesn’t require a steep learning curve to understand its features, as noted by approximately 82% of users who referred to its usability.
Collaborative: Approximately 79% of users who talked about collaboration noted that project collaborations are a breeze with Trello as it shares information with team members and clients in an organized manner while adding specific members to project cards.
Customizable: The system is highly customizable with numerous display choices and features to adapt to users’ requirements, as reported by nearly 74% of reviewers who referred to customization.
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General Accessibility: It is intuitive and user-friendly, as observed by 70% of users who referred to its general accessibility.
Project Management: Provides robust functionality for planning, progress tracking, managing and organizing projects, as noted by nearly 100% of users who mentioned project management.
Communication: Its built-in chat features for sending important messages to members, direct messages, sharing data and updates ease communication across departments and teams, as stated by nearly 98% of users who refer to communication.
Scheduling: Nearly 100% of users who specified scheduling said that the scheduling project module has led to increased operational efficiency.
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Scalability: Nearly 75% of reviewers who mention scalability note that it is cumbersome to scale the system to a company’s growing needs and cannot manage complex projects.
Cost: Trello offers limited functional and storage capabilities in its basic version, and advanced version requires per-user licensing, making it expensive for large teams, reported nearly 83% of users who mentioned cost.
Mobile Application: The system doesn’t perform well on mobile platforms, and its mobile application cannot perform all the functions of the desktop version, as reported by nearly 71% of users who mentioned mobile accessibility.
Installation: Trello is challenging to install and can overwhelm new users with its host of features, as reported by nearly 69% of users who talked about product set-up.
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Administrator Navigation: Over 91% of users who mentioned administrator navigation reported that it is not easy for task managers to add tasks, move them around or control access.
Integration: Around 90% of the reviewers who specified integration said that its software integrations are limited, and some are slow to adapt.
Notification: The system has limited notifications that can be delayed, as noted by 77% of reviewers who mention notifications.
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Trello includes robust workflow management and organizational capabilities for users to efficiently manage a project lifecycle. Its intuitive UI and clean dashboards simplify task delegation and monitoring, along with streamlining workflows. Its collaborative tools foster team communication and information sharing, while flexible integration capabilities help complete workflows. However, it lacks enterprise-grade project management abilities and is not suitable to handle large projects that require bulk movements. Additionally, the system provides limited features in its basic plan, and its mobile application lacks several functionalities offered by the desktop version.

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Basecamp provides members with access to the same project, even if they are in different time zones. Team members can share their ideas via the platform through its connectivity functions, including a forum. Suggestions can be worked out, and conversations can be saved to ensure that all members are on the same page. Reviewers noted that there are limited ways to activate notifications and integrate software. Overall, it is an efficient tool for managing projects, tracking progress, monitoring schedules and sharing updates among team members.

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Screenshots

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