Avail vs Property Meld

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Our analysts compared Avail vs Property Meld based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Property Meld Software Tool

Product Basics

Designed for landlords and tenants, Avail is an administration tool to manage online payments, create digital leases and track maintenance requests. Landlords can advertise vacant properties, find tenants, view and scan documents such as applications, criminal and eviction reports, and analyze and calculate property rent. Tenants can view renter profiles, make payments and report rent with CreditBoost. Landlords can use both free and paid versions.
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Property Meld is a sophisticated software solution designed to streamline property management tasks, particularly focusing on maintenance coordination. It is most suited for property managers, landlords, and real estate professionals who oversee multiple rental units. The software excels in automating maintenance requests, scheduling, and communication between tenants, property managers, and maintenance personnel, thereby enhancing operational efficiency.

One of the standout benefits of Property Meld is its ability to reduce response times and improve tenant satisfaction through real-time updates and seamless communication. Popular features include automated scheduling, a centralized communication hub, and detailed reporting capabilities. These features collectively contribute to a more organized and responsive property management process.

Compared to similar products, users often highlight Property Meld's intuitive interface and robust functionality. While specific pricing details are not readily available, it typically operates on a per-unit pricing model with payment frequencies that can vary. For precise pricing tailored to individual needs, it is recommended to contact SelectHub for a detailed quote.

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Cloud
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Mobile
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Mobile

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Product Insights

  • Centralize Management: Localize marketing, maintenance and management workflows in a single platform. Monitor property advertisements, tenants and maintenance activities from the dashboard. 
  • Save Time & Resources: Automate administrative tasks like rent collection, transaction recording, sending reminders, receipt generation and document storage. 
  • Streamline Marketing: List properties with multimedia content on multiple channels and manage every listing from the dashboard. Track leads and schedule showings with a few clicks. 
  • Secure Screenings: Customize application forms to get business-specific information from prospects like parking needs, smoking habits, income, employment history and more. Check credit, background, eviction and criminal history for each application through TransUnion to select suitable tenants. 
  • Quick Leasings: Leverage a library of state-specific lease templates, edit unique clauses, rules and attachments and generate customized leases. Expedite the leasing process by allowing prospects to remotely e-sign documents. Store files, track leases and get renewal updates. 
  • Improve Tenant Experience: Tenants can use a customizable profile to pay rent, submit maintenance tickets, store documents, interact with landlords and apply for other properties listed on partnered sites. Reward every on-time rent payment by reporting transactions to TransUnion for credit boosts. 
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  • Improved Communication: Streamlines interactions between property managers, tenants, and maintenance teams, reducing misunderstandings and delays.
  • Enhanced Efficiency: Automates task assignments and follow-ups, ensuring maintenance requests are handled promptly and effectively.
  • Increased Accountability: Tracks progress and completion of tasks, holding all parties responsible for their roles in the maintenance process.
  • Reduced Downtime: Minimizes the time properties are out of service by quickly addressing and resolving maintenance issues.
  • Cost Savings: Prevents costly repairs through timely maintenance and reduces administrative overhead by automating routine tasks.
  • Better Tenant Satisfaction: Provides tenants with a reliable and responsive maintenance service, leading to higher retention rates and positive reviews.
  • Data-Driven Insights: Offers detailed analytics and reporting on maintenance activities, helping property managers make informed decisions.
  • Scalability: Supports growth by efficiently managing an increasing number of properties and maintenance requests without additional strain on resources.
  • Compliance Assurance: Ensures adherence to legal and safety regulations by maintaining accurate records and timely completion of required tasks.
  • Customizable Workflows: Adapts to the specific needs and processes of different property management operations, enhancing overall effectiveness.
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  • Automatic Listing: Create customized listings and automatically post them on various property listing websites. Leverages partnerships with industry-leading property websites, including Trulia, Zillow, Doorsteps.com, HotPads and more. 
  • Rent Analysis: Determine optimum rent for specific properties via rental analysis through collaboration with RentRange. Compare rent and other data with competing listings relevant to user portfolios. 
  • Customizable Digital Lease: Draft property leases with specific clauses, rules and attachments using state-specific lease templates tailored to comply with various laws and regulations. Invite tenants to e-sign documents and communicate with them from the online portal. 
  • Marketing Website: Create a personalized marketing website through which prospective tenants can view rental properties and apply for listings. 
  • Online Rent Payments: Save time and hassle with its automatic online rent collection system that handles payments, rent reminders, receipts and reporting. Renters can pay rent online at their convenience from any device and via checking and savings accounts, credit cards and debit cards, as well as set up monthly recurring payments via Autopay. Direct deposits rent payments into landlords’ bank accounts in approximately two business days; cut payment processing time and receive next-day payments with FastPay, available for landlords on a premium plan. 
  • Rental Application: Choose information to receive on rental applications based on customizable templates. The standard application contains screening questions on smoking, bankruptcies, felonies, evictions and more. Custom questions are available through the Unlimited Plus Plan. Applications are free for both tenants and landlords. 
  • Tenant Screening: Screen tenants through a partnership with TransUnion. Choose which tests to require, with options including background checks, credit score checks and a National Eviction Records search. Applicants can pay for their background checks directly. Reports don’t hurt their credit scores and can be reused on unlimited applications within 90 days. 
  • Maintenance Tickets: Plan and schedule maintenance activities while maintaining an open line of communication between all parties. Keep track of expenses, materials used and work status. Tenants can submit and track requests online, with the ability to upload pictures and videos as necessary.  
  • Integrations: Integration with CreditBoost helps boost tenants’ credit scores through timely payments, while the Lemonade integration provides renter’s insurance quotes and options. 
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  • Automated Scheduling: Automatically coordinate maintenance schedules between tenants, vendors, and property managers to streamline operations.
  • Real-Time Communication: Facilitate instant messaging between all parties involved in a maintenance request, ensuring timely updates and responses.
  • Vendor Management: Maintain a comprehensive database of vendors, including their contact information, availability, and performance history.
  • Customizable Workflows: Tailor maintenance workflows to fit the specific needs of your property management processes, enhancing efficiency and consistency.
  • Mobile Access: Access the platform from any mobile device, allowing property managers and vendors to manage tasks on-the-go.
  • Detailed Reporting: Generate in-depth reports on maintenance activities, costs, and vendor performance to inform decision-making and improve operations.
  • Tenant Portal: Provide tenants with a user-friendly portal to submit maintenance requests, track progress, and communicate with property managers.
  • Integration Capabilities: Seamlessly integrate with other property management software and tools to create a unified management ecosystem.
  • Automated Reminders: Send automatic reminders to tenants and vendors about upcoming maintenance tasks and appointments, reducing missed appointments and delays.
  • Photo and Document Uploads: Allow tenants and vendors to upload photos and documents related to maintenance requests for better clarity and record-keeping.
  • Cost Tracking: Monitor and track maintenance expenses in real-time, helping to manage budgets and control costs effectively.
  • Service Level Agreements (SLAs): Define and enforce SLAs to ensure maintenance tasks are completed within agreed-upon timeframes, enhancing accountability.
  • Feedback Collection: Gather feedback from tenants and vendors after maintenance tasks are completed to assess satisfaction and identify areas for improvement.
  • Multi-Property Management: Manage maintenance tasks across multiple properties from a single platform, simplifying oversight and coordination.
  • Emergency Handling: Prioritize and manage emergency maintenance requests to ensure critical issues are addressed promptly.
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Product Ranking

#2

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#19

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Property Management Software

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User Sentiment Summary

Excellent User Sentiment 376 reviews
Great User Sentiment 24 reviews
91%
of users recommend this product

Avail has a 'excellent' User Satisfaction Rating of 91% when considering 376 user reviews from 2 recognized software review sites.

85%
of users recommend this product

Property Meld has a 'great' User Satisfaction Rating of 85% when considering 24 user reviews from 1 recognized software review sites.

4.62 (232)
4.27 (24)
4.5 (144)
n/a

Awards

Avail stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Lease Templates Library: It’s easy to generate custom leases using the state-specific lease templates, according to 84% of users talking about digital leases.
Customer Support: Over 92% of users who reviewed support said they were satisfied with the vendor’s response time and quality.
Deployment: About 78% of users mentioning onboarding and implementation said it’s easy to deploy and integrate the solution with current workflows.
Marketing: It helps manage listings on multiple channels from a single dashboard, according to 100% of reviews on the marketing suite.
Tenant Experience: It enhances overall tenant experience through customizable individual profiles, according to 88% of reviews mentioning this element.
Prospect Screening: Around 89% of users reviewing the screening process said they were satisfied with the in-depth capabilities offered.
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Streamlined Work Order Management: Property Meld excels at simplifying the process of creating, assigning, and tracking maintenance requests, ensuring smoother operations for property managers.
Enhanced Communication: The platform facilitates seamless communication between property managers, tenants, and vendors, minimizing delays and miscommunications.
Improved Tenant Satisfaction: By providing an easy-to-use portal for submitting and tracking maintenance requests, Property Meld empowers tenants and contributes to a better overall rental experience.
Automated Processes: The software automates various tasks, such as sending reminders and scheduling appointments, freeing up property managers to focus on other crucial aspects of their business.
Centralized Data and Reporting: Property Meld provides a centralized hub for all maintenance-related data, enabling property managers to generate insightful reports and make informed decisions.
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Accounting: Lacks accounting features and integrations, according to 92% of users talking about this feature.
User Interface: The user interface isn’t intuitive and involves a steep learning curve, according to 75% of reviews mentioning the UI.
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Customer Service Concerns: While some users praise Property Meld's customer service, others report negative experiences, citing unhelpful representatives and difficulty resolving issues. This discrepancy in experience may create uncertainty for potential users relying on reliable support.
Contract Rigidity: Property Meld's 12-month contract is a common source of frustration for users who find the software doesn't meet their needs. This lack of flexibility can be problematic for businesses with evolving requirements or those seeking short-term solutions.
In-House Maintenance Limitations: Property Meld's in-house maintenance features lack seamless integration with accounting systems like Buildium. Users relying on this functionality face manual invoice creation, hindering efficiency and potentially causing billing discrepancies.
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Avail helps property managers and landlords market, maintain and manage their properties. Reviews state it’s an all-in-one solution ideal for smaller portfolios. Users have identified the lease template library, omnichannel marketing suite and responsive customer support as the standout features. However, users have noted that it lacks any accounting capabilities and requires third-party apps for these tasks. Plus, the user interface is challenging to understand for beginners. The free starter plan is a good way to get a feel for the platform before deciding whether to choose the paid version.

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Is Property Meld all it's cracked up to be? Recent user reviews paint a largely positive picture, highlighting its user-friendly interface and streamlined workflow as major pluses. Users rave about how Property Meld simplifies maintenance tasks, making it a breeze to manage work orders, communicate with tenants and vendors, and track repair progress. This ease of use, they say, directly translates to improved tenant satisfaction and reduced administrative headaches for property managers. Some users specifically praise its integration with other property management platforms like AppFolio, further streamlining operations. However, some users point out a learning curve for new users, which can initially seem daunting. Additionally, occasional hiccups with customer service and reporting functionalities have been reported. For instance, one user wished for instant report generation within the software instead of receiving them via email. Another user expressed a desire for a feature to prioritize urgent or high-importance maintenance requests, especially those impacting habitability. Overall, Property Meld emerges as a robust solution for property management companies, particularly those with a high volume of units, seeking to enhance their maintenance operations. Its strengths lie in its intuitive design, automation capabilities, and focus on improving communication and efficiency. While some areas, like reporting and handling urgent requests, have room for improvement, the positive feedback underscores its value in today's fast-paced property management landscape.

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