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BuildingLink vs Rent Manager

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Our analysts compared BuildingLink vs Rent Manager based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
BuildingLink Software Tool
Rent Manager Software Tool
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Product Basics

Analyst Rating

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Detailed Analysis

User Sentiment

Fair User Sentiment (9 Reviews)

Analyst Rating

85 Detailed Analysis

User Sentiment

Excellent User Sentiment (489 Reviews)

BuildingLink is a comprehensive software solution designed to streamline property management tasks, making it particularly well-suited for residential buildings, condominiums, and large apartment complexes. It offers a robust platform for managing maintenance requests, package deliveries, resident communications, and amenity reservations. The software enhances operational efficiency by providing real-time updates and detailed reporting features, which are invaluable for property managers aiming to maintain high service standards.

One of the standout benefits of BuildingLink is its user-friendly interface, which simplifies complex tasks and improves overall workflow. Popular features include a mobile app for on-the-go management, a resident portal for seamless communication, and integration capabilities with various third-party systems. Users often praise its reliability and the significant time savings it offers.

Pricing for BuildingLink typically depends on the number of units managed, with costs generally structured on a per-unit basis and billed annually. This flexible pricing model makes it accessible for properties of varying sizes. Compared to similar products, BuildingLink is often highlighted for its intuitive design and comprehensive feature set, making it a preferred choice for many property management professionals.

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Rent Manager is a web-based platform for landlords and property managers to handle marketing, leasing, maintenance, accounting and reporting tasks. It helps collect rent, communicate with tenants and staff, manage workflows, create maintenance checklists, assign tasks, track inventory, and integrate work orders with bills.

Its Make Ready board helps record service tasks, standardize inspection processes and monitor utility consumption history. Tenants get online portals to submit applications, manage leases, pay rent and request maintenance.

It offers a rmAppSuite Pro mobile app for iOS and Android. It also provides open API access and built-in integrations with AmRent, AvidXchange, Safeguard, Zego, Opinion and more.

Pros
  • Cloud-based, accessible
  • Strong accounting tools
  • Tenant screening options
  • Marketing & advertising
  • Maintenance request tools
 Cons
  • Learning curve
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$30/Facility, Monthly
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Tailored to your specific needs
$1/Unit, Monthly
Free Trial is unavailable →
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Tailored to your specific needs
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Windows
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Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
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Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Communication: Streamline interactions between residents, management, and staff through centralized messaging and notifications.
  • Efficient Maintenance Management: Track and manage maintenance requests with real-time updates, ensuring timely resolution and improved resident satisfaction.
  • Comprehensive Record Keeping: Maintain detailed logs of all building activities, from package deliveries to service requests, enhancing transparency and accountability.
  • Resident Engagement: Foster a sense of community with features like event calendars, announcements, and amenity reservations, encouraging resident participation.
  • Data-Driven Insights: Utilize analytics and reporting tools to gain actionable insights into building operations, helping to identify trends and optimize performance.
  • Security and Access Control: Enhance building security with integrated access control systems, visitor management, and incident reporting.
  • Cost Savings: Reduce operational costs by automating routine tasks and improving resource allocation through efficient management practices.
  • Customizable Solutions: Tailor the platform to meet the specific needs of your property, ensuring a perfect fit for your management style and resident demographics.
  • Mobile Accessibility: Access BuildingLink’s features on-the-go with mobile apps, allowing for seamless management from anywhere.
  • Improved Resident Satisfaction: Enhance the overall living experience for residents by providing a responsive and well-managed environment.
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  • Fill Vacancies Faster: Reach more audience and reduce vacancy periods by designing property websites and publishing information directly on popular internet listing services (ILS). 
  • Simplify Day-to-Day Operations: Onboard team members, control each member’s access level and role, design personalized workflows, track work progress and maintain inventory from a unified platform. Simplify team interaction using a mobile app that supports VoIP calls, texting, web chat and broadcast messages. 
  • Streamline Maintenance: Access work order management, invoicing, mobile property inspections, metered utility tracking and billing capabilities. 
  • Easy Bookkeeping: Automatically record transactions and maintain property-specific ledgers using the doubly-entry accounting module. Automate bank reconciliations and bills receivables and payables based on user-defined rules. 
  • Identify Opportunities: Generate in-depth reports with a few clicks using a rich templates library. Design custom reports through a report writing module. Provides automation for periodic reporting. 
  • Customize To Fit Needs: Tailor the software according to business requirements using an open-source API. Connect with partnered third-party solutions and add unique features like delinquency management, leasing, tenant insurance, business analytics and more by accessing the marketplace. 
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  • Resident Portal: A centralized online hub where residents can submit maintenance requests, book amenities, and access building documents.
  • Maintenance Management: Streamlines the process of tracking, assigning, and completing maintenance tasks with real-time updates and notifications.
  • Package Tracking: Logs and tracks packages from delivery to pickup, ensuring residents are promptly notified of their arrivals.
  • Communication Tools: Facilitates seamless communication between management and residents through email, SMS, and in-app messaging.
  • Visitor Management: Allows residents to pre-register guests, enhancing security and streamlining the check-in process.
  • Inventory Management: Keeps track of building supplies and equipment, helping to manage stock levels and reduce waste.
  • Event Calendar: A shared calendar for scheduling and promoting community events, meetings, and important dates.
  • Document Library: A secure repository for storing and sharing important building documents, such as bylaws, meeting minutes, and forms.
  • Key Tracking: Manages and logs the issuance and return of keys, ensuring accountability and security.
  • Emergency Broadcasts: Sends urgent notifications to residents and staff during emergencies, ensuring timely and effective communication.
  • Customizable Reports: Generates detailed reports on various aspects of building operations, from maintenance to resident engagement.
  • Mobile App: Provides on-the-go access to all BuildingLink features, ensuring convenience and flexibility for both residents and staff.
  • Integration Capabilities: Seamlessly integrates with other property management systems and third-party applications for enhanced functionality.
  • Security Features: Includes robust security measures such as data encryption and user authentication to protect sensitive information.
  • Training and Support: Offers comprehensive training resources and customer support to ensure users can effectively utilize the platform.
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  • Marketing: Fill vacancies faster with the following strategic and automated marketing tools: 
    • Prospect Manager: Create branded application portals and allow prospects to apply for tenancy. The system helps you compare prospects and send personalized direct messages and unit letters. 
    • Website Development: Connect the system to an existing website or design a new one from scratch using customizable templates. Alternatively, get assistance from the rmWebPro team for advanced website building. 
    • Guest Cards: Prospects can answer personalized questions while browsing the site and fill out tailored cards. Automatically generate potential client profiles and store them in the database. 
    • Automatic Listing Syndication: Increase inventory visibility by pushing units and property information onto various popular ILS. The system automatically updates ILS postings for every database update. 
  • Tenant Screening: Choose the most suitable tenant by screening the income history, accumulated debt, and criminal and eviction history of each applicant. 
  • Leasing: Digitize the leasing and renewal processes, eliminating the hassle of handling paperwork. Create custom leases with personalized clauses and have clients sign them electronically. 
  • Communication: Interact with employees, owners and renters via VOIP phone calls, custom text messages, voicemail broadcasts and web chat. Offer 24/7 comprehensive maintenance support via its call center, powered by Anequim. 
  • Mobile App: Communicate with renters, owners and managers, receive rental payments, submit inspection reports to maintenance techs and issue work orders. Address rule violations and bill residents for utilities from any Android or iOS device. 
  • Payments: Accept payments in cash, credit and debit cards, check scans, and ACH transfers. The system automatically updates concerned ledgers after every transaction. 
  • Project Management: Customize workflows and automate recurring tasks and data entry. Track and manage inventory to update status and quantities in real-time. Reduce turnover periods for units by creating task lists via Make Ready boards. Delegate duties to associates and receive notifications upon completion. 
  • Property Management: Perform inspections and issue service orders. Track task progress and automate work orders for recurring maintenance activities. Simplify payables by integrating billable expenses into work orders and delegating chargeback costs to owners or tenants at a markup. 
  • Prospect and Tenant Portals: Create branded portals to accept applications and guide prospects through the screening and leasing process. Tenants get unique portals to manage important documents, pay rent, track utility consumption and request maintenance. 
  • Reporting: Gain actionable insights to make informed decisions with over 450 built-in state-specific reports. Alternatively, use drag-and-drop tools to craft personalized reports tracking custom metrics. Define rules to automate timely report generation and sharing with owners or team members. 
  • Accounting: Record company financials, maintain a general ledger, automate receivable and payable entries, manage and track bills, and create budgets using intuitive accounting tools. The system automatically imports bank statements along with reconciliation statements to avoid cross-checking and eliminate errors. 
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Product Ranking

#16

among all
Property Management Software

#17

among all
Property Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Accounting & Financial Management Business Operations Dashboards And Reporting Leasing Maintenance Marketing Platform Capabilities 84 57 98 79 100 89 93 0 25 50 75 100
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User Sentiment Summary

Fair User Sentiment 9 reviews
Excellent User Sentiment 489 reviews
67%
of users recommend this product

BuildingLink has a 'fair' User Satisfaction Rating of 67% when considering 9 user reviews from 1 recognized software review sites.

91%
of users recommend this product

Rent Manager has a 'excellent' User Satisfaction Rating of 91% when considering 489 user reviews from 4 recognized software review sites.

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4.6 (14)
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Awards

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SelectHub research analysts have evaluated Rent Manager and concluded it earns best-in-class honors for Maintenance. Rent Manager stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Maintenance Award

Synopsis of User Ratings and Reviews

Easy Communication: Residents can easily contact building staff and other residents through the app, eliminating the need for phone calls or emails.
Package Management: BuildingLink helps keep track of deliveries and notifies residents when packages arrive, making it easy to pick them up.
Maintenance Requests: Residents can easily submit maintenance requests through the app, providing detailed information and photos. This helps ensure timely and efficient repairs.
Payment Processing: BuildingLink can be used to pay rent, common charges, and other building expenses, simplifying the payment process for residents.
Building Updates: The app allows building management to send out important announcements and updates to residents, keeping them informed about building news and events.
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Robust reporting & analytics: Users appreciate the detailed reports on income, expenses, vacancies and tenant data, enabling data-driven decision-making for improved property management.
Streamlined operations & automation: Automating tasks like rent collection, maintenance requests and accounting saves time and effort, freeing managers to focus on strategic tasks.
Improved tenant communication: The online tenant portal facilitates easy rent payments, maintenance requests and communication, enhancing resident satisfaction and reducing the communication burden.
Marketing & advertising tools: Simplifying advertising vacant units and attracting new tenants through online listings and marketing automation saves time and effort, potentially increasing occupancy rates.
Scalability & adaptability: Rent Manager caters to various property sizes and types, offering flexible plans and features that adapt to growing needs.
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Lack of Mobile App Features: Some users have reported that the mobile app lacks essential features, such as the ability to easily pay rent or submit maintenance requests. This can be frustrating for tenants who prefer to manage their building-related tasks on the go.
Limited Customization Options: While BuildingLink offers some customization, it can be difficult to tailor the platform to meet the specific needs of individual buildings. For example, some buildings may want to add custom fields or reports that are not available within the standard platform.
Steep Learning Curve: BuildingLink can be complex to navigate, especially for new users. This can lead to frustration and confusion, particularly for tenants who are not tech-savvy.
Occasional Glitches: Like any software, BuildingLink can experience occasional glitches or bugs. These issues can disrupt communication and create delays in resolving important building matters.
Customer Support Issues: Some users have reported difficulties reaching customer support or receiving timely assistance. This can be a major inconvenience, especially when urgent issues arise.
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Learning curve & complexity: The interface can be challenging for beginners, requiring significant time and effort to learn and navigate effectively, especially for those unfamiliar with property management software.
Pricing concerns: Additional fees beyond the monthly subscription can add up, making it potentially more expensive than competitors for certain users, especially those with smaller property portfolios or limited budgets.
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Is BuildingLink the missing "link" your property management needs? User reviews from the past year reveal a mixed bag when it comes to this platform. BuildingLink is praised for its robust communication features, particularly its resident portal. Users highlight the ability for tenants to conveniently connect with management, submit maintenance requests, and stay informed about building announcements. One user particularly appreciated the platform's posting feature, allowing for idea sharing and fostering a sense of community. This focus on communication is critical in property management, as it directly impacts resident satisfaction and operational efficiency. However, BuildingLink is not without its drawbacks. The platform's user interface is a recurring pain point in user reviews, with many describing it as "dated" and cluttered. This antiquated design, users note, hinders the user experience and makes navigating the software unnecessarily complex. While BuildingLink offers a comprehensive suite of features, its outdated interface and occasional glitches leave some users wanting more. BuildingLink seems best suited for properties prioritizing communication and resident engagement, particularly those with a tech-savvy resident base who can navigate the platform's intricacies.

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Rent Manager garners mixed reviews from property managers. Users praise its ability to streamline operations, automate tasks, and provide robust reporting and analytics for informed decision-making. The online tenant portal enhances communication and resident satisfaction by facilitating rent payments, maintenance requests and communication.However, the platform faces criticism for its steep learning curve and complexity, particularly for users new to property management software.Ultimately, the decision to choose Rent Manager depends on individual needs and priorities. It’s a top solution for rent collection, automation, marketing and accounting. However, if user-friendliness and a robust mobile app are high on your requirements list, you’d be better off considering alternative options.

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Screenshots

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