Buildium vs Agilysys

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Our analysts compared Buildium vs Agilysys based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Agilysys Software Tool

Product Basics

Buildium is a cloud-based software that helps approve lease applications, manage payments, update financial records, create bulk emails and announcements and resolve maintenance issues on the go. Users can manage portfolios that include community associations, student housing, affordable housing and residential properties.

It offers accounting, vendor management, maintenance management, analytics and insights, leasing, community association management and more. The vendor also provides a dedicated onboarding team, 24x7 customer support and a 14-day free trial.
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Agilysys is a renowned software provider offering comprehensive solutions in the hospitality and gaming industries. The company's software streamlines and enhances operations for businesses such as hotels, resorts, restaurants, and casinos. It aids in managing reservations, guest experiences, inventory, and more. Users include a broad spectrum of enterprises, from small eateries to large hotel chains. Agilysys stands out for its versatile suite of features, including property management, point-of-sale systems, inventory and procurement management, and analytics. The software optimizes customer interactions, enhances service quality, and improves efficiency in the hospitality sector. Users often compare Agilysys favorably to similar products, citing its industry-specific focus, reliability, and the array of tools tailored to meet the unique demands of the hospitality and gaming sectors.

Pros
  • Industry-Specific Focus
  • Enhanced Guest Experience
  • Efficient Operations
  • Comprehensive Solutions
Cons
  • Costly for Small Businesses
  • Complex Implementation
  • Learning Curve
  • Occasional Technical Issues
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$55 Monthly
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$3,000 Quote-based
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Chromebook
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Cloud
On-Premise
Mobile
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Mobile

Product Assistance

Documentation
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Live Online
Videos
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Documentation
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Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Work From One Place: Bring every marketing, accounting and management workflow together in a centralized platform. Monitor operations from the unified dashboard. Receive real-time alerts, notifications and updates on potential disruptions. 
  • Streamline Communications: Ensure easy year-end auditing by maintaining transparent communication via role-based portals and recording interactions and documents. 
  • Consolidate Marketing Efforts: Advertise portfolio on multiple channels, personal website and social media. Manage every listing, track prospect information and coordinate showings from the dashboard. 
  • Expedite Turnovers: Keep properties ready-to-rent with on-time rent clearances, maintenance activities and vacancy tasks. Assign associates for each task, track progress and issue work orders to external vendors. 
  • Identify Opportunities: Perform comparative analysis and design business-specific data visualizations to identify threats and drill down on opportunities. 
  • Easy Integrations: Integrate business-specific external software and create unique stacks by leveraging an open API. 
  • Secure Data Storage: All the data is TLS-encrypted with a 2048-bit certificate, signed with SHA-256 and stored in a physical warehouse monitored by Amazon Web Services. 
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  • Enhance Guest Experience: Promote social distancing with self-guided booking processes, venue reservation kiosks, online payment gateways, chat portals and more. Track guest journeys from booking to check-out and deliver personalized experiences based on history, channel, location and more. 
  • Add New Sources of Revenue: Cross-sell and upsell souvenirs, gifts, food and other items during booking or check-out. Provides POS connections for self-serve ordering experiences. 
  • Identify Opportunities: Design business-specific reports and track key metrics like engagement, occupancy, profitability and more. Create unique dashboards and identify trends using filters and data segmentation. 
  • Improve Inventory Management: Optimize food service, retail inventory and procurement operations from a unified platform. Manage the entire process from requisition to invoicing with a few clicks. 
  • Streamline Property Administration: Use a multichannel interactive calendar to sync property information across every channel, assign maintenance tasks and align housekeeping teams on a single source of information. 
  • Optimize Staff Performance: Onboard unlimited team members, assign roles, define access levels and track task progress from a dashboard. 
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  • Accounting: Track and share owner, vendor and residential accounts and maintain accurate books. 
    • Property Accounting: Record transactions, convert work orders into bills and pay in bulk, automate bank reconciliations, identify discrepancies, and share customized reports. 
    • Company Financials: Capture financial overviews by tracking property-specific transactions alongside miscellaneous income and expenses. 
    • Online Payments: Accept rent, set up recurring transactions, pay bills and automate bookkeeping. Residents can add bank accounts or credit cards through individual portals. 
    • Retail Cash Payments: Leverage partnership with PayNearMe to allow residents to pay rent, dues and other fees in cash at multiple convenience stores like 7-Eleven, Casey’s General Store and more. Automatically update payments on respective ledgers and deposit them into bank accounts within a week. 
    • 1099 eFiling: E-file 1099-MISCs and 1099-NECs forms, mail paper copies to owners and vendors, and automate tax calculation based on year-round incomes. 
  • Business Operations: Streamline communication with owners, vendors and residents from a centralized platform. 
    • Resident Center: Residents can pay rent, set up recurring payments, submit maintenance requests coupled with photos and access important documents via mobile-responsive portals. Offers an announcement board to highlight updates, notifications and alerts from managers. 
    • Owner Portal: Owners can access property-specific financial documents and reports. Managers can control access levels for each owner portal. 
    • Document Storage: Securely store property-related documents, including leases, addendums, expense reports, vendor invoices and more and share with a few clicks. Offers unlimited storage space. 
    • Maintenance Tracking: Track maintenance requests, create work orders, assign preferred vendors and automate recurring maintenance activities. 
    • Property Inspection: Perform inspections on the go using an app powered by Happy Inspector. Choose from several templates to customize reports. Make a to-do list, take notes, and capture pictures and videos. 
    • Renters Insurance: Provide tenants with a fully integrated renter’s insurance solution powered by MSI. Document enrollment information and manage each policy till maturity from the dashboard. 
    • Analytics: Monitor real-time data visualizations, customize reports, compare data with localized industry benchmarks and share analysis with clients and board members. 
  • Marketing and Leasing: Increase digital visibility of the entire portfolio, shortlist suitable prospects and design custom leases. 
    • Rental Listings: Create and syndicate custom property listings on multiple channels, including Apartment List, HotPads, Lovely, MyNewPlace, Trulia, Zillow and Yahoo. 
    • Professional Website: Own and design a personalized property website for prospects to apply for listings. Upload important documents like residents rulebook, floor plans and model leases to create a secure self-service hub for prospects, tenants and owners. 
    • Rental Applications: Choose the best applicants based on personalized parameters through a customizable online rental application form that integrates with the website. Accept any related application fees online. 
    • Showings Coordinator: Leverage the module powered by TenantTurner to automate tour schedules according to set rules. Communicate with prospects via email, texts and SMS. 
    • Tenant Screening: Set custom credit score requirements, run background checks and receive credit score information from TransUnion. 
    • Leasing: Design custom lease templates and autofill data to expedite the process. Prospective tenants can digitally sign documents from remote locations. 
  • Homeowner Association Management: Log, track and report property violations remotely. Automate penalties and consequent bookkeeping. Offers a unified inbox for communication among board members, homeowners and vendors. 
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  • Cloud Deployment: Customers can access data from anywhere, anytime. Facilitates paperless records by digitizing all documentation. 
  • Guest Engagement: Ensure a seamless client experience by enabling easy check-ins and check-outs. A robust mobile kiosk allows customers to book and view properties in advance. Maximize revenue through automated upselling of services and products. 
  • Predictive Analytics: Analyze industry standards and identify trends through an immersive dashboard. Improve property performance by creating apt marketing strategies.  
  • Secure Payments: Enabled with EMV and P2PE payments to safeguard sensitive information. Complies with PCI security standards council, empowering safe transactions.  
  • F&B Management: Streamline food orders and menus and decrease delivery times. Manage inventory efficiently to reduce overhead costs on procurement.  
  • Point-of-Sale Solution: Manage casinos, restaurants and resorts with self-service kiosks enabled in tablets, mobiles or fixed devices. Optimize labor costs while ensuring a high rate of guest satisfaction. 
  • Seat Reservation: Manage seating arrangements at cabanas, restaurants, stadiums and gaming tables to maintain safety protocols and avoid overcrowding. Leverage various seat and service types to maximize profit.  
  • Scheduling Platform: Estimate the accurate number of personnel required, improve staff communication and integrate guest data to create personalized experiences.  
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Product Ranking

#4

among all
Property Management Software

#44

among all
Property Management Software

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Analyst Rating Summary

86
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Buildium
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Accounting & Financial Management Business Operations Dashboards And Reporting Leasing Maintenance Marketing Platform Capabilities 93 84 69 98 70 60 99 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 1604 reviews
Great User Sentiment 9 reviews
90%
of users recommend this product

Buildium has a 'excellent' User Satisfaction Rating of 90% when considering 1604 user reviews from 2 recognized software review sites.

86%
of users recommend this product

Agilysys has a 'great' User Satisfaction Rating of 86% when considering 9 user reviews from 1 recognized software review sites.

4.4 (112)
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4.5 (1492)
4.3 (9)

Awards

SelectHub research analysts have evaluated Buildium and concluded it earns best-in-class honors for Leasing and Platform Capabilities. Buildium stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Leasing Award
Platform Capabilities Award

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Synopsis of User Ratings and Reviews

End-to-End Software: Buildium is a comprehensive solution that can handle marketing, leasing, maintenance and management workflows of a property management business, according to 88% of users reviewing its features
Accounting: It offers robust and intuitive accounting features, according to 90% of reviews on this aspect.
Resident Experience: All the users who mentioned this element said that the software enhances overall tenant experience via individual communication portals, digital work orders and electronic rent payment.
Intuitive Interface: It has a simple and easy-to-use user interface, according to 80% of reviews on this aspect.
Customer Support: According to 90% of users who reviewed support services, the vendor offers responsive and agile customer support.
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Streamlined Operations: Users appreciate Agilysys for its ability to streamline various operational aspects in the hospitality and gaming industry, resulting in greater efficiency.
Enhanced Guest Experience: Agilysys is often lauded for its role in improving the guest experience by facilitating smoother check-ins, reservations, and personalized services.
Comprehensive Solutions: Users value the comprehensive nature of Agilysys, providing a range of tools that cater to the diverse needs of hotels, resorts, and restaurants.
Industry-Specific Focus: Agilysys stands out for its industry-specific approach, designed to meet the unique requirements of the hospitality and gaming sectors.
Analytics and Reporting: Users benefit from the in-depth analytics and reporting capabilities within Agilysys, aiding data-driven decision-making and performance evaluation.
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Commercial Property Management: The software lacks nuanced features for commercial property management, according to 100% reviews on this aspect.
Leasing: Insufficient in-depth leasing customizations are an issue, according to 85% of users who reviewed this element.
Automation: Accounting and maintenance management, according to 100% of reviews on this element.
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Costly for Small Businesses: Some users have found Agilysys to be relatively expensive, which can be a drawback for smaller hospitality and gaming businesses with limited budgets.
Complex Implementation: The initial setup and implementation of Agilysys software may be complex, requiring technical expertise and potentially causing delays.
Learning Curve: Users have noted that there is a learning curve associated with Agilysys, which can lead to delays in realizing its full potential and impacting staff efficiency during the transition period.
Occasional Technical Issues: A few users have reported experiencing occasional technical glitches or issues with Agilysys, which can disrupt their operations and cause frustration.
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Buildium helps property owners and managers digitize and streamline every property management workflow. Users prefer the solution because of its end-to-end property management features, ease of use and responsive support suite. Reviewers also mention that residents are fond of the platform’s mobility and prefer paying rent and issuing maintenance requests digitally. However, reviews note that the platform is mainly built for residential properties and lacks nuanced features like complicated lease structures, automatic utility tracking, in-depth CC&R and violation tracking for commercial, student and community properties. Users also have to manually match transactions to bank entries and can’t issue work orders automatically. Considering everything, buildium can get confusing for larger portfolios but is perfect for single landlords and managers to organize and monitor operations from a unified dashboard.

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User reviews of Agilysys reveal a range of insights into the software's performance. Notably, users often commend its ability to streamline operations effectively, improving efficiency and the overall guest experience in the hospitality and gaming industries. The comprehensive suite of solutions is also highly regarded, offering tools that cater to diverse needs. Agilysys's industry-specific focus is seen as a valuable advantage, ensuring that it meets the unique requirements of these sectors. Users appreciate the depth of analytics and reporting capabilities, aiding in data-driven decision-making. However, there are common limitations users mention. Agilysys can be relatively expensive, posing challenges for smaller businesses with limited budgets. The initial setup complexity and associated learning curve are common complaints, impacting the efficiency of staff during the transition. Some users report occasional technical glitches and issues that disrupt operations. When compared to similar products, Agilysys is generally praised for its industry-specific focus, reliability, and tailored tools. Users believe that these aspects set it apart, though some acknowledge that it may have limitations in customization and pricing when contrasted with other solutions. It's clear that while Agilysys offers a robust set of features for the hospitality and gaming industries, potential users should consider their specific needs and budget constraints before committing.

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