Buildium vs Tenant Cloud

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Our analysts compared Buildium vs Tenant Cloud based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Tenant Cloud Software Tool

Product Basics

Buildium is a cloud-based software that helps approve lease applications, manage payments, update financial records, create bulk emails and announcements and resolve maintenance issues on the go. Users can manage portfolios that include community associations, student housing, affordable housing and residential properties.

It offers accounting, vendor management, maintenance management, analytics and insights, leasing, community association management and more. The vendor also provides a dedicated onboarding team, 24x7 customer support and a 14-day free trial.
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TenantCloud is a cloud-based software that allows landlords to receive rent online, screen and create applications, and manage maintenance requests. It offers tenant management, accounting, a free listing website, automatic invoicing and property analysis reports. It has free, standard and advanced packages.

Payment tracking, rental agreements signature, cloud storage, and communication with tenants, owners and professionals are some of its notable attributes.
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$55 Monthly
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Tailored to your specific needs
$15.60 Monthly
Get a free price quote
Tailored to your specific needs
Small 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Work From One Place: Bring every marketing, accounting and management workflow together in a centralized platform. Monitor operations from the unified dashboard. Receive real-time alerts, notifications and updates on potential disruptions. 
  • Streamline Communications: Ensure easy year-end auditing by maintaining transparent communication via role-based portals and recording interactions and documents. 
  • Consolidate Marketing Efforts: Advertise portfolio on multiple channels, personal website and social media. Manage every listing, track prospect information and coordinate showings from the dashboard. 
  • Expedite Turnovers: Keep properties ready-to-rent with on-time rent clearances, maintenance activities and vacancy tasks. Assign associates for each task, track progress and issue work orders to external vendors. 
  • Identify Opportunities: Perform comparative analysis and design business-specific data visualizations to identify threats and drill down on opportunities. 
  • Easy Integrations: Integrate business-specific external software and create unique stacks by leveraging an open API. 
  • Secure Data Storage: All the data is TLS-encrypted with a 2048-bit certificate, signed with SHA-256 and stored in a physical warehouse monitored by Amazon Web Services. 
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  • Manage Everything From a Unified Platform: Track and manage every marketing, leasing, maintenance and accounting workflow from a centralized dashboard. 
  • Increase Brand Visibility: Design branded websites using a library of customizable templates and take bookings and applications directly from the website. Offers a native channel manager to syndicate property availability, pricing and description across multiple ILS. 
  • Seamless Online Transactions: Digitize every business transaction and automatically record items in specified ledgers by integrating with Stripe or Dwolla. Handle rent payments, work order invoices, late fees, refunds, discounts and more. 
  • Efficient Lead Tracking: Leverage partnership with Rentler to access a database of premium leads. Provides a basic CRM module to track lead journeys, answer queries, send invitations and receive applications. 
  • Streamline Workflows: Onboard teams and manage access levels and permissions according to the user role. Assign tasks to team members, create reminders and track changes. 
  • Promote Accountability: Create a central repository of business interactions with owners, tenants and vendors through in-app messaging and emails. Solve issues, promote accountability and perform quick audits using the database. 
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  • Accounting: Track and share owner, vendor and residential accounts and maintain accurate books. 
    • Property Accounting: Record transactions, convert work orders into bills and pay in bulk, automate bank reconciliations, identify discrepancies, and share customized reports. 
    • Company Financials: Capture financial overviews by tracking property-specific transactions alongside miscellaneous income and expenses. 
    • Online Payments: Accept rent, set up recurring transactions, pay bills and automate bookkeeping. Residents can add bank accounts or credit cards through individual portals. 
    • Retail Cash Payments: Leverage partnership with PayNearMe to allow residents to pay rent, dues and other fees in cash at multiple convenience stores like 7-Eleven, Casey’s General Store and more. Automatically update payments on respective ledgers and deposit them into bank accounts within a week. 
    • 1099 eFiling: E-file 1099-MISCs and 1099-NECs forms, mail paper copies to owners and vendors, and automate tax calculation based on year-round incomes. 
  • Business Operations: Streamline communication with owners, vendors and residents from a centralized platform. 
    • Resident Center: Residents can pay rent, set up recurring payments, submit maintenance requests coupled with photos and access important documents via mobile-responsive portals. Offers an announcement board to highlight updates, notifications and alerts from managers. 
    • Owner Portal: Owners can access property-specific financial documents and reports. Managers can control access levels for each owner portal. 
    • Document Storage: Securely store property-related documents, including leases, addendums, expense reports, vendor invoices and more and share with a few clicks. Offers unlimited storage space. 
    • Maintenance Tracking: Track maintenance requests, create work orders, assign preferred vendors and automate recurring maintenance activities. 
    • Property Inspection: Perform inspections on the go using an app powered by Happy Inspector. Choose from several templates to customize reports. Make a to-do list, take notes, and capture pictures and videos. 
    • Renters Insurance: Provide tenants with a fully integrated renter’s insurance solution powered by MSI. Document enrollment information and manage each policy till maturity from the dashboard. 
    • Analytics: Monitor real-time data visualizations, customize reports, compare data with localized industry benchmarks and share analysis with clients and board members. 
  • Marketing and Leasing: Increase digital visibility of the entire portfolio, shortlist suitable prospects and design custom leases. 
    • Rental Listings: Create and syndicate custom property listings on multiple channels, including Apartment List, HotPads, Lovely, MyNewPlace, Trulia, Zillow and Yahoo. 
    • Professional Website: Own and design a personalized property website for prospects to apply for listings. Upload important documents like residents rulebook, floor plans and model leases to create a secure self-service hub for prospects, tenants and owners. 
    • Rental Applications: Choose the best applicants based on personalized parameters through a customizable online rental application form that integrates with the website. Accept any related application fees online. 
    • Showings Coordinator: Leverage the module powered by TenantTurner to automate tour schedules according to set rules. Communicate with prospects via email, texts and SMS. 
    • Tenant Screening: Set custom credit score requirements, run background checks and receive credit score information from TransUnion. 
    • Leasing: Design custom lease templates and autofill data to expedite the process. Prospective tenants can digitally sign documents from remote locations. 
  • Homeowner Association Management: Log, track and report property violations remotely. Automate penalties and consequent bookkeeping. Offers a unified inbox for communication among board members, homeowners and vendors. 
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  • Online Payment: Collect rent via online payment as well as credit and debit cards. Motivate tenants to pay rent on time by setting up late fees, as well as grace periods. Tenants can opt for recurring payments via auto pay. 
  • Accounting: Store, sort and retrieve all property transactions, balances, invoices and receipts. Track deposits, credit refunds and maintenance charges. Export data whenever required and maintain professional financial records. 
  • Maintenance Requests: Submit and schedule maintenance requests. Keep track of expenses, materials used and work status. Tenants can attach pictures and videos to their requests to better explain their problems. 
  • Rental Application: Share listings online, choose required documents and receive applications and fees directly. View prospective tenants using built-in lead tracking tools and invite them to apply. 
  • Online Leases: Create property lease and rental agreements with a few clicks and invite tenants to e-sign documents., Customize and renew documents with new tenant additions. Save time in designing lease agreements with pre-loaded, customizable templates. 
  • Tenant Screening: Run tenant screening tests directly on demand through partnership with TransUnion. A screening report contains a background check, credit score check and National Eviction Records search. 
  • On-Demand Reports: Generate comprehensive reports — add or remove different metrics and filters to access specific insights as needed. 
  • Mobility: Compatible with desktops and laptops; also available for both Android and iOS mobile devices. 
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Product Ranking

#4

among all
Property Management Software

#13

among all
Property Management Software

Find out who the leaders are

Analyst Rating Summary

86
67
93
69
84
69
69
69
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Platform Capabilities
Leasing
Accounting & Financial Management
Leasing

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Buildium
Tenant Cloud
+ Add Product + Add Product
Accounting & Financial Management Business Operations Dashboards And Reporting Leasing Maintenance Marketing Platform Capabilities 93 84 69 98 70 60 99 69 69 69 92 45 28 75 0 25 50 75 100
96%
0%
4%
69%
0%
31%
86%
0%
14%
71%
0%
29%
71%
0%
29%
71%
0%
29%
100%
0%
0%
94%
0%
6%
71%
0%
29%
43%
0%
57%
33%
0%
67%
33%
0%
67%
93%
0%
7%
73%
0%
27%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

63%
0%
37%
38%
0%
62%

User Sentiment Summary

Excellent User Sentiment 1604 reviews
Great User Sentiment 193 reviews
90%
of users recommend this product

Buildium has a 'excellent' User Satisfaction Rating of 90% when considering 1604 user reviews from 2 recognized software review sites.

83%
of users recommend this product

Tenant Cloud has a 'great' User Satisfaction Rating of 83% when considering 193 user reviews from 3 recognized software review sites.

n/a
4.6 (12)
4.4 (112)
4.3 (65)
n/a
4.0 (116)
4.5 (1492)
n/a

Awards

SelectHub research analysts have evaluated Buildium and concluded it earns best-in-class honors for Leasing and Platform Capabilities. Buildium stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Leasing Award
Platform Capabilities Award

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Synopsis of User Ratings and Reviews

End-to-End Software: Buildium is a comprehensive solution that can handle marketing, leasing, maintenance and management workflows of a property management business, according to 88% of users reviewing its features
Accounting: It offers robust and intuitive accounting features, according to 90% of reviews on this aspect.
Resident Experience: All the users who mentioned this element said that the software enhances overall tenant experience via individual communication portals, digital work orders and electronic rent payment.
Intuitive Interface: It has a simple and easy-to-use user interface, according to 80% of reviews on this aspect.
Customer Support: According to 90% of users who reviewed support services, the vendor offers responsive and agile customer support.
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Pricing: It offers a free starter plan, and the paid plans are economical compared to competitors, according to 81% of reviews on product pricing.
All-in-One Property Management: According to 93% of reviews on this aspect, the platform can handle every facet of property management and helps consolidate diverse operations.
Templates Library: Offers a rich templates library for emails, leases and other documents, according to 70% of reviews on templates.
Mobility: 89% of customers discussing this aspect said it’s easy for management and residents to access the platform via mobile apps.
Training: The vendor offers useful how-to guides and step-by-step tutorials, according to 82% of reviews on the knowledge base.
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Commercial Property Management: The software lacks nuanced features for commercial property management, according to 100% reviews on this aspect.
Leasing: Insufficient in-depth leasing customizations are an issue, according to 85% of users who reviewed this element.
Automation: Accounting and maintenance management, according to 100% of reviews on this element.
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Unintuitive UI: It’s difficult to navigate chat notifications, application alerts and more, according to 65% of reviews on user experience.
Mixed Portfolio: All the reviews on this element mentioned that it lacks features for managing commercial properties and homeowner’s associations.
Automation: It doesn’t provide automation in key areas like double-entry accounting, invoice reading, autofills, assigning vendors for recurring tasks and more, according to 90% of reviews on this feature.
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Buildium helps property owners and managers digitize and streamline every property management workflow. Users prefer the solution because of its end-to-end property management features, ease of use and responsive support suite. Reviewers also mention that residents are fond of the platform’s mobility and prefer paying rent and issuing maintenance requests digitally. However, reviews note that the platform is mainly built for residential properties and lacks nuanced features like complicated lease structures, automatic utility tracking, in-depth CC&R and violation tracking for commercial, student and community properties. Users also have to manually match transactions to bank entries and can’t issue work orders automatically. Considering everything, buildium can get confusing for larger portfolios but is perfect for single landlords and managers to organize and monitor operations from a unified dashboard.

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TenantCloud is an all-in-one solution that can handle unit marketing on multiple ILS, screening and leasing prospects, maintenance work orders, online payment and reporting. Reviews identified its templates library, mobile apps and training material as noteworthy features. However, it’s suited only for residential properties. The vendor doesn’t provide advanced features like intelligent automation, trust accounting and smart maintenance offered by competitors at the same price range as TenantCloud’s premium plan. It’s a good option for single landlords and small property managers but can bog down operations for businesses with more than 30 units.

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