Property Meld vs Innago

Last Updated:

Our analysts compared Property Meld vs Innago based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Property Meld Software Tool

Product Basics

Property Meld is a sophisticated software solution designed to streamline property management tasks, particularly focusing on maintenance coordination. It is most suited for property managers, landlords, and real estate professionals who oversee multiple rental units. The software excels in automating maintenance requests, scheduling, and communication between tenants, property managers, and maintenance personnel, thereby enhancing operational efficiency.

One of the standout benefits of Property Meld is its ability to reduce response times and improve tenant satisfaction through real-time updates and seamless communication. Popular features include automated scheduling, a centralized communication hub, and detailed reporting capabilities. These features collectively contribute to a more organized and responsive property management process.

Compared to similar products, users often highlight Property Meld's intuitive interface and robust functionality. While specific pricing details are not readily available, it typically operates on a per-unit pricing model with payment frequencies that can vary. For precise pricing tailored to individual needs, it is recommended to contact SelectHub for a detailed quote.

read more...
Innago offers a comprehensive software solution designed to streamline the complexities of property management. Tailored for small to mid-sized property owners and managers, Innago simplifies tasks such as tenant screening, lease management, rent collection, and maintenance requests. One of the key benefits of using Innago is its user-friendly interface, which makes navigation and operation straightforward for users of all tech levels. Additionally, its ability to automate and organize property management tasks saves users significant time and effort. Popular features include online lease signing, automated rent reminders, and detailed financial reporting, which collectively contribute to a more efficient management process. When compared to similar products, Innago stands out for its affordability, with a pricing model that lacks upfront costs, instead opting for a pay-per-use approach. This makes it an attractive option for property managers looking to optimize their operations without a hefty investment.
read more...
Undisclosed
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
$2/Transaction, 2.99% Flat Rate, Freemium
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improved Communication: Streamlines interactions between property managers, tenants, and maintenance teams, reducing misunderstandings and delays.
  • Enhanced Efficiency: Automates task assignments and follow-ups, ensuring maintenance requests are handled promptly and effectively.
  • Increased Accountability: Tracks progress and completion of tasks, holding all parties responsible for their roles in the maintenance process.
  • Reduced Downtime: Minimizes the time properties are out of service by quickly addressing and resolving maintenance issues.
  • Cost Savings: Prevents costly repairs through timely maintenance and reduces administrative overhead by automating routine tasks.
  • Better Tenant Satisfaction: Provides tenants with a reliable and responsive maintenance service, leading to higher retention rates and positive reviews.
  • Data-Driven Insights: Offers detailed analytics and reporting on maintenance activities, helping property managers make informed decisions.
  • Scalability: Supports growth by efficiently managing an increasing number of properties and maintenance requests without additional strain on resources.
  • Compliance Assurance: Ensures adherence to legal and safety regulations by maintaining accurate records and timely completion of required tasks.
  • Customizable Workflows: Adapts to the specific needs and processes of different property management operations, enhancing overall effectiveness.
read more...
  • Free: Provides all the robust functionality present in more expensive alternatives, at absolutely no cost. 
  • Easy Bookkeeping: The Quickbooks integration helps automate data entry and eliminate human errors. Maintain multiple books, easily access them and capture a holistic view of the entire business. 
  • Mobile-Optimized: Optimized for mobile devices, enables payments, e-signing, tenant screening and interacting with tenants remotely from any location. 
  • Unlimited Document Storage: Store agreements, leases, addendums, tenant information, purchase receipts and more in a centralized platform. Control the privacy settings and access permissions for documents. 
  • Enhanced Data Security: Securely store data in an SOC2 compliant data center and follow OWASP best practices with end to end encryption using 1024 bit TLS 1.2. 
  • Detailed Maintenance Insights: Identify recurring maintenance categories, track the time taken to resolve issues, collect tenants’ feedback and monitor other unique metrics to streamline maintenance workflows. 
  • Intuitive Interface: Its flexible interface does not require training courses to use or expert assistance for onboarding and maintenance. 
read more...
  • Automated Scheduling: Automatically coordinate maintenance schedules between tenants, vendors, and property managers to streamline operations.
  • Real-Time Communication: Facilitate instant messaging between all parties involved in a maintenance request, ensuring timely updates and responses.
  • Vendor Management: Maintain a comprehensive database of vendors, including their contact information, availability, and performance history.
  • Customizable Workflows: Tailor maintenance workflows to fit the specific needs of your property management processes, enhancing efficiency and consistency.
  • Mobile Access: Access the platform from any mobile device, allowing property managers and vendors to manage tasks on-the-go.
  • Detailed Reporting: Generate in-depth reports on maintenance activities, costs, and vendor performance to inform decision-making and improve operations.
  • Tenant Portal: Provide tenants with a user-friendly portal to submit maintenance requests, track progress, and communicate with property managers.
  • Integration Capabilities: Seamlessly integrate with other property management software and tools to create a unified management ecosystem.
  • Automated Reminders: Send automatic reminders to tenants and vendors about upcoming maintenance tasks and appointments, reducing missed appointments and delays.
  • Photo and Document Uploads: Allow tenants and vendors to upload photos and documents related to maintenance requests for better clarity and record-keeping.
  • Cost Tracking: Monitor and track maintenance expenses in real-time, helping to manage budgets and control costs effectively.
  • Service Level Agreements (SLAs): Define and enforce SLAs to ensure maintenance tasks are completed within agreed-upon timeframes, enhancing accountability.
  • Feedback Collection: Gather feedback from tenants and vendors after maintenance tasks are completed to assess satisfaction and identify areas for improvement.
  • Multi-Property Management: Manage maintenance tasks across multiple properties from a single platform, simplifying oversight and coordination.
  • Emergency Handling: Prioritize and manage emergency maintenance requests to ensure critical issues are addressed promptly.
read more...
  • Online Payments: Securely collect rent via cash, credit and debit cards or ACH transfers; tenants pay a nominal fee for every digital transaction. Automate invoice generation, set up payment reminders and enforce late fees. Tenants can save their usual payment details and automate recurring rent transfers. 
  • E-Leasing: Generate unlimited electronic leases with customizable lease templates and send them to all parties for e-signatures, accessible through mobile devices, to expedite the agreement process. Track every individual lease from the dashboard till the last e-signature is signed. 
  • Tenant Screening: Create custom application forms with unique questions for prospective tenants. Leverage the vendor’s native screening engine powered by TransUnion to instantly access each applicant’s criminal, credit and eviction history. Each screening is available at a cost. 
  • Maintenance Workflow: Tenants can submit maintenance tickets with categories, descriptions, images and videos. Receive instant notifications when a request is submitted and respond quickly from anywhere with its mobile maintenance tools. 
  • Tenant Management: Change lease dates, update rental rates and communicate with tenants from any device. Tenants can view documents, pay rent, submit maintenance tickets and interact with owners and managers through a self-service portal. 
  • Reporting: Generate clean, dynamic reports and use unique filters and quick presets to glean actionable insights. Export reports to MS Excel or any third-party financial program. 
  • Mortgage Calculator: Access balance and payment graph, and receive cost breakdown charts and monthly or yearly amortization tables at no extra cost. 
read more...

Product Ranking

#19

among all
Property Management Software

#40

among all
Property Management Software

Find out who the leaders are

Analyst Rating Summary

we're gathering data
71
we're gathering data
73
we're gathering data
49
we're gathering data
67
Show More Show More

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Property Meld
Innago
+ Add Product + Add Product
Accounting & Financial Management Business Operations Dashboards And Reporting Leasing Maintenance Marketing Platform Capabilities 73 49 67 98 54 45 89 0 25 50 75 100
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
77%
0%
23%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
57%
0%
43%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
71%
0%
29%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
100%
0%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
57%
0%
43%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
50%
0%
50%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
87%
0%
13%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
25%
0%
75%

User Sentiment Summary

Great User Sentiment 24 reviews
Excellent User Sentiment 284 reviews
85%
of users recommend this product

Property Meld has a 'great' User Satisfaction Rating of 85% when considering 24 user reviews from 1 recognized software review sites.

97%
of users recommend this product

Innago has a 'excellent' User Satisfaction Rating of 97% when considering 284 user reviews from 3 recognized software review sites.

n/a
5.0 (13)
4.27 (24)
4.88 (214)
n/a
4.8 (57)

Awards

we're gathering data

SelectHub research analysts have evaluated Innago and concluded it earns best-in-class honors for Leasing. Innago stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Leasing Award

Synopsis of User Ratings and Reviews

Streamlined Work Order Management: Property Meld excels at simplifying the process of creating, assigning, and tracking maintenance requests, ensuring smoother operations for property managers.
Enhanced Communication: The platform facilitates seamless communication between property managers, tenants, and vendors, minimizing delays and miscommunications.
Improved Tenant Satisfaction: By providing an easy-to-use portal for submitting and tracking maintenance requests, Property Meld empowers tenants and contributes to a better overall rental experience.
Automated Processes: The software automates various tasks, such as sending reminders and scheduling appointments, freeing up property managers to focus on other crucial aspects of their business.
Centralized Data and Reporting: Property Meld provides a centralized hub for all maintenance-related data, enabling property managers to generate insightful reports and make informed decisions.
Show more
Tenant Screening: Innago provides a comprehensive tenant screening process, including credit reports, background checks, and eviction history, to help landlords select reliable tenants and minimize risks.
Online Rent Collection: The platform simplifies rent collection by enabling tenants to pay rent online, automating reminders, and providing landlords with real-time payment tracking.
Maintenance Management: Innago streamlines maintenance requests by allowing tenants to submit requests online, assigning tasks to vendors, and tracking progress, ensuring efficient resolution of maintenance issues.
Lease Management: The platform facilitates lease management by providing customizable lease templates, e-signature capabilities, and automated lease renewals, reducing paperwork and administrative tasks for landlords.
Financial Reporting: Innago offers financial reporting tools that provide landlords with insights into their rental income, expenses, and profitability, enabling informed financial decisions.
Show more
Customer Service Concerns: While some users praise Property Meld's customer service, others report negative experiences, citing unhelpful representatives and difficulty resolving issues. This discrepancy in experience may create uncertainty for potential users relying on reliable support.
Contract Rigidity: Property Meld's 12-month contract is a common source of frustration for users who find the software doesn't meet their needs. This lack of flexibility can be problematic for businesses with evolving requirements or those seeking short-term solutions.
In-House Maintenance Limitations: Property Meld's in-house maintenance features lack seamless integration with accounting systems like Buildium. Users relying on this functionality face manual invoice creation, hindering efficiency and potentially causing billing discrepancies.
Show more
Limited Functionality: Innago's features may not be sufficient for property managers with complex needs, such as commercial properties or those requiring advanced accounting tools.
Customer Support Issues: Some users have reported challenges in reaching Innago's customer support, leading to frustration and delays in resolving issues.
Learning Curve: The platform's interface and features can have a learning curve, especially for users who are new to property management software.
Show more

Is Property Meld all it's cracked up to be? Recent user reviews paint a largely positive picture, highlighting its user-friendly interface and streamlined workflow as major pluses. Users rave about how Property Meld simplifies maintenance tasks, making it a breeze to manage work orders, communicate with tenants and vendors, and track repair progress. This ease of use, they say, directly translates to improved tenant satisfaction and reduced administrative headaches for property managers. Some users specifically praise its integration with other property management platforms like AppFolio, further streamlining operations. However, some users point out a learning curve for new users, which can initially seem daunting. Additionally, occasional hiccups with customer service and reporting functionalities have been reported. For instance, one user wished for instant report generation within the software instead of receiving them via email. Another user expressed a desire for a feature to prioritize urgent or high-importance maintenance requests, especially those impacting habitability. Overall, Property Meld emerges as a robust solution for property management companies, particularly those with a high volume of units, seeking to enhance their maintenance operations. Its strengths lie in its intuitive design, automation capabilities, and focus on improving communication and efficiency. While some areas, like reporting and handling urgent requests, have room for improvement, the positive feedback underscores its value in today's fast-paced property management landscape.

Show more

Stepping into the realm of property management software, Innago emerges as a beacon of user-friendly efficiency. Reviews highlight its intuitive interface, making navigation a breeze even for those less familiar with technology. This ease of use translates into time savings, as tasks that were once manual become automated, allowing users to allocate their time more effectively. Innago's ability to streamline operations and provide valuable insights empowers users to make informed decisions that positively impact their bottom line. Innago stands out from the competition due to its affordability and comprehensive features. While other property management software options can be expensive and overwhelming, Innago offers a cost-effective solution that caters to landlords of all sizes. Users appreciate the wide range of tools available, including rent collection, tenant screening, lease management, maintenance tracking, and financial organization. The platform's versatility eliminates the need for multiple software solutions, simplifying property management processes. Innago is particularly well-suited for landlords and property managers seeking an affordable, user-friendly, and efficient solution to manage their rental properties. Its intuitive interface, time-saving automation, and comprehensive features make it an ideal choice for those looking to streamline their operations and improve their overall efficiency. Whether you're a seasoned property manager or just starting, Innago provides the tools and support necessary to effectively manage your rental properties.

Show more

Screenshots

Top Alternatives in Property Management Software


AppFolio

Buildium

DoorLoop

Hemlane

Innago

MRI Software

Propertyware

Re-Leased

RealPage

Rent Manager

Rentec Direct

ResMan

SimplifyEm

Tenant Cloud

Yardi Voyager

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings