Propertyware vs DoorLoop

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Our analysts compared Propertyware vs DoorLoop based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Powered by RealPage, Propertyware is a cloud-based tool that helps reduce inspection time, customize reporting, manage online payments, and create and dispatch work orders. Users can create websites, screen tenants, handle portals, track accounts and manage contact centers. It provides a tenant liability insurance program called AssetProtect, along with multi-location management, open APIs and vendor credentialing.
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Doorloop is a cloud-based solution helping property managers and owners streamline their daily operations. It can handle every type of housing, including commercial, residential, affordable and community associations. Users can leverage individual communication portals, tenant screening, payment processors, maintenance modules and integrated accounting.

Marketing capabilities help managers increase property visibility and schedule property showings. It facilitates unique integrations with an open API and is available in three pricing plans: Starter, Pro and Premium.
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$1/Unit, Monthly
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$49/Unit, Monthly
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Tailored to your specific needs
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Chromebook
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Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Easy Workflow Tracking: Localize every major workflow including marketing, maintenance, management and accounting and monitor each from the dashboard. Assign tasks, track progress and plan disruptions with a few clicks. 
  • Save Resources: Save time and money by automating recurring administrative tasks like bookkeeping, alerts, reminders, report generation and more. 
  • Increase Portfolio Visibility: Advertise a portfolio on any third-party listing channel, track leads, and provide application portals to fill vacancies and reduce lost leads. 
  • Streamline Communication: Maintain clear lines of communication throughout the company via role-based communication portals. Ensure easy year-end audits by recording all interactions. 
  • Scale Quickly: Expand business and manage properties from multiple locations with a single sign-in. Gain a holistic view of business health by standardizing operations in every location and consolidating reporting. 
  • Easy Integrations: Reduce manual data entry and increase efficiency by leveraging open data access and two-way data exchange through open API and connecting with business-specific software. 
  • Increase Mobility: Optimized for desktops, mobile devices and tablets. Provides residents, managers and prospective tenants with remote access. 
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  • Streamlined Operations: DoorLoop simplifies the complexities of property management by automating routine tasks such as lease tracking, maintenance requests, and rent collection, allowing managers to focus on strategic growth.
  • Enhanced Tenant Communication: With its integrated communication tools, DoorLoop facilitates seamless interactions between property managers and tenants, ensuring that inquiries, complaints, and maintenance requests are addressed promptly and efficiently.
  • Comprehensive Financial Management: DoorLoop offers robust accounting features tailored for real estate, enabling users to manage invoices, payments, and financial reporting in one centralized platform, thus reducing errors and saving time.
  • Improved Tenant Retention: By streamlining maintenance requests and improving communication channels, DoorLoop helps in enhancing tenant satisfaction, which is crucial for increasing lease renewals and reducing turnover rates.
  • Accessible Data Insights: The software provides detailed analytics and reporting tools that give property managers valuable insights into their operations, helping them make informed decisions and identify opportunities for improvement.
  • Scalability: Whether managing a few properties or hundreds, DoorLoop's flexible architecture can scale to meet the needs of any property management business, supporting growth without the need for additional software.
  • Regulatory Compliance: DoorLoop helps ensure that property management practices comply with local and federal regulations, reducing the risk of legal issues and fines associated with non-compliance.
  • Mobile Accessibility: With its mobile-friendly design, DoorLoop allows property managers and tenants to access important information and perform tasks on-the-go, enhancing convenience and operational efficiency.
  • Customizable Features: DoorLoop offers a range of customizable options, from lease templates to reporting formats, enabling users to tailor the software to their specific operational needs and preferences.
  • Time and Cost Savings: By automating and optimizing various property management processes, DoorLoop significantly reduces the time and financial resources required to manage properties, leading to higher profitability and operational efficiency.
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  • Marketing and Leasing: Integrated marketing and leasing modules ensure smooth data flow throughout the cycle, eliminating manual data entry and reducing lost leads. 
    • Branded Website: Design mobile-optimized websites with business color and logo for showcasing units. Provides a library of customizable templates. 
    • Listing Widget: Create brand-consistent property listings, offer search and filter features to customers based on leasing terms, and provide portals for applications. The widget functions on native websites, and there’s a code for usage on external listing channels. 
    • Lead Tracking: Track each prospect from lead generation to lease signing. Offers guest card information, CRM, customizable reports and dashboards, and more. 
    • Application Portal: Applicants can provide address validation and add co-applicants, guarantors and others to ensure data accuracy. Offers unique views, reports and dashboards to get real-time data into each applicant’s journey. Applicants can add themselves to waitlists and save and continue later with an application. 
    • AI-Powered Tenant Screening: Screen prospective tenants using an AI-based algorithm. Check tenants’ rent payment history, criminal background, credit score, monthly income-to-rent ratio and other factors to determine their ability and willingness to pay rent. 
    • Leasing Hub: Create templates for commonly used documents like work orders, leases, invoice approvals and more. Applicants can remotely eSign documents. Store unlimited files and use the search bar to find required ones quickly. 
  • Online Payment: Collect rent online through electronic bank transfers and credit and debit cards. Tenants can pay via cash at convenience stores like Walmart or create cash payment vouchers on mobile devices. 
  • Role-Based Portals: Owners and residents can use mobile-optimized portals to access property-related documents, pay and receive rent and other fees, issue maintenance requests with multimedia proof, and communicate with managers. 
  • Chat: Send DMs, group messages and emojis. Maintain a record of every interaction with tenants and owners for compliance. 
  • Maintenance Management: Get updates on every maintenance activity, log issues and perform inspections from the platform. 
    • Work Orders: Standardize recurring maintenance tasks and pricing. Call center specialists can dispatch pre-approved vendors to quickly resolve issues. Store work orders, track progress, work with multiple vendors and automate accounts payable. 
    • Mobile Inspections: Camera mode aids property inspections, additionally, customize reports, compare past inspections and share evaluations with owners and tenants. 
    • AssetProtect Program: Property owners and managers can choose insurance plans to protect rental assets, drive ancillary revenue and maximize insurance compliance. 
    • Utility Management: Avoid late fees on utility bills with a seamless billing and collection process powered by SimpleBills. Simplify utility management to improve net operating income, reduce costs and turnaround time, and ensure quick move-ins. Available for single-family properties only. 
    • Vendor Credentialing: Reduce compliance risks by choosing from over 135,000 pre-verified vendors. Obtain critical information from multiple sources to ensure a complete audit trail. 
  • Accounting: Leverage QuickBooks integration to save time and reduce hassle. Record company financials, maintain general ledgers, manage and track bills, collect markup for bills, and track discrepancies using automatic bank reconciliation services. 
  • Multi-Location Management: Manage properties from different locations, create standardization across every unit and consolidate reporting to measure performance and other key metrics from a single dashboard. 
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  • Marketing: Advertise portfolio on multiple listing channels, build a personalized website with business color and logo, and schedule virtual property tours. Collect and track prospect and renter information with a built-in CRM. 
  • Tenant Screening: Screen every prospect’s criminal, eviction and credit history report through TransUnion to find suitable tenants. Pro and Premier plan users can markup screening costs to prospects during application. 
  • Electronic Leases: Generate custom digital leases to let applicants sign documents remotely. Store leases, files, pictures and other digital media in a centralized library. Document storage space varies according to pricing plans. 
  • Online Payment: Leverage partnership with RapidRent to accept rent via debit card, credit card and eChecks. Send payment reminders, track individual payment history, receive renewal alerts and automate penalties for late rent payment. The payment processor is 256-bit military-grade encrypted and maintains PCI compliance. 
  • Individual Portals: Enables tenants to pay rent, submit maintenance requests and add renters insurance. Owners can monitor property workflow, view documents and check distribution payments through individual portals. 
  • Renter’s Insurance: Offers renter insurance programs to safeguard property and replace complicated security deposit transactions. 
  • Workflow Management:  Manage user access permissions and job roles, onboard external maintenance vendors and automate repetitive tasks like rent collection, reminders and transaction recording for smooth and efficient workflows. 
  • Maintenance Module: Receive maintenance requests from active tenants, assign vendors for specific tasks and monitor progress from the dashboard. Pay vendors and e-file 1099 tax forms from one place. 
  • Accounting: Automate bookkeeping and ledger maintenance. Offers QuickBooks integration and CAM reconciliation modules with Pro and Premier plans. 
  • Reporting: Generate custom reports to drill down into specific areas and identify profit-making opportunities. 
  • Integrations: Integrate with external software using an open API. Connect apps and automate workflows through Zapier. Only available with the Premier plan. 
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Product Ranking

#8

among all
Property Management Software

#104

among all
Property Management Software

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Analyst Rating Summary

79
65
81
75
100
21
84
57
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Business Operations
Platform Capabilities
Leasing

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Propertyware
DoorLoop
+ Add Product + Add Product
Accounting & Financial Management Business Operations Dashboards And Reporting Leasing Maintenance Marketing Platform Capabilities 81 100 84 84 60 73 92 75 21 57 89 38 28 82 0 25 50 75 100
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81%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

25%
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User Sentiment Summary

Good User Sentiment 456 reviews
Excellent User Sentiment 192 reviews
74%
of users recommend this product

Propertyware has a 'good' User Satisfaction Rating of 74% when considering 456 user reviews from 4 recognized software review sites.

99%
of users recommend this product

DoorLoop has a 'excellent' User Satisfaction Rating of 99% when considering 192 user reviews from 4 recognized software review sites.

4.9 (6)
5.0 (8)
4.0 (20)
5.0 (12)
3.8 (266)
4.92 (137)
3.5 (164)
5.0 (35)

Awards

SelectHub research analysts have evaluated Propertyware and concluded it earns best-in-class honors for Business Operations.

Business Operations Award

DoorLoop stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Complete Package: Propertyware is an all-in-one solution that can handle every aspect of property management, according to 83% of reviews mentioning this element.
Customer Support: According to 100% of users who reviewed the support suite, the support team is helpful and responsive.
Customizable: It’s a flexible platform that can fit the needs of every type and scale of property management businesses, according to 72% of reviews on customization.
Reporting: It’s easy to design unique reports with business-specific metrics, according to 83% of reviews on data visualization.
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Streamlined Accounting: Users praise DoorLoop for simplifying complex accounting tasks, such as tracking income and expenses, generating detailed reports, and streamlining the reconciliation process.
Efficient Tenant Management: DoorLoop's features for managing tenants are a big plus for users. The platform allows landlords to screen applicants, handle maintenance requests, and collect rent payments online, saving time and effort.
Improved Communication: DoorLoop facilitates seamless communication between landlords and tenants. Users appreciate the ability to send automated reminders, track communication history, and resolve issues quickly through the platform.
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Complexity: The platform has a steep learning curve due to the variety of features offered, according to 74% of reviews on ease of usage.
Training Resource: Propertyware lacks adequate training material for beginners, according to 81% of users reviewing this aspect.
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Limited Customization: Users express frustration over the inflexibility of certain features, particularly concerning reporting and lease agreement templates. They desire more control over tailoring these aspects to align with their specific requirements.
Customer Support Concerns: Some users report difficulties reaching customer support promptly and receiving timely resolutions to their issues. This can be particularly challenging when dealing with urgent matters that require immediate assistance.
Accounting Feature Limitations: While DoorLoop offers accounting features, some users find them somewhat basic and lacking the depth needed for complex property management accounting. They desire more advanced functionalities to handle intricate financial transactions effectively.
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Propertyware is a robust platform that helps managers and landlords streamline marketing, maintenance, management and accounting workflows. Reviews identify a responsive customer support team, flexible interface and comprehensive reporting suite as the main reasons for the platform’s popularity. However, due to the variety of features offered and inadequate training material available, implementing and understanding the software can be time-consuming. Given that, we advise small and medium businesses to tailor the software according to their needs and remove any extra features to avoid complexity.

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User reviews from the past year suggest that DoorLoop is generally well-received, particularly for its user-friendliness and comprehensive features. Even those new to property management software can quickly learn the ropes and take advantage of tools for rent collection, tenant screening, maintenance requests, and more. This all-in-one approach sets DoorLoop apart from competitors that may specialize in only one area, like tenant screening, forcing property managers to juggle multiple platforms. However, a recurring gripe among users is DoorLoop's pricing, which some find a bit steep. While the software offers a robust suite of features, cost-conscious users might find themselves weighing the benefits against the price tag. Overall, DoorLoop appears best suited for property managers and owners who value a streamlined, all-encompassing platform and are willing to invest in a solution that centralizes their operations. Particularly for those managing a large portfolio of properties, the time savings and organizational benefits offered by DoorLoop could outweigh the cost. Smaller-scale landlords or property managers with tighter budgets, however, might need to carefully assess if DoorLoop's comprehensive features justify the expense, or if a more budget-friendly alternative might be a better fit.

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