Propertyware vs MRI Software

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Our analysts compared Propertyware vs MRI Software based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

MRI Software Software Tool

Product Basics

Powered by RealPage, Propertyware is a cloud-based tool that helps reduce inspection time, customize reporting, manage online payments, and create and dispatch work orders. Users can create websites, screen tenants, handle portals, track accounts and manage contact centers. It provides a tenant liability insurance program called AssetProtect, along with multi-location management, open APIs and vendor credentialing.
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MRI is a real estate management suite consisting of four offerings: Platform X, Application Gateway, Analytix, and Secure Sign. Platform X helps integrate with third-party applications, create a centralized management environment and access information online. Application Gateway provides a single point of entry for Platform X, data integrations, cross-functional workflows and access to the MyMRI support portal.

Analytix includes reporting, data visualization, portfolio analysis, ad hoc querying and interactive dashboards. Secure Sign securely manages e-signatures, sets workflows for document management and streamlines transaction and contracts processes.
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$1/Unit, Monthly
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$55 Monthly
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Tailored to your specific needs
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Windows
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Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Easy Workflow Tracking: Localize every major workflow including marketing, maintenance, management and accounting and monitor each from the dashboard. Assign tasks, track progress and plan disruptions with a few clicks. 
  • Save Resources: Save time and money by automating recurring administrative tasks like bookkeeping, alerts, reminders, report generation and more. 
  • Increase Portfolio Visibility: Advertise a portfolio on any third-party listing channel, track leads, and provide application portals to fill vacancies and reduce lost leads. 
  • Streamline Communication: Maintain clear lines of communication throughout the company via role-based communication portals. Ensure easy year-end audits by recording all interactions. 
  • Scale Quickly: Expand business and manage properties from multiple locations with a single sign-in. Gain a holistic view of business health by standardizing operations in every location and consolidating reporting. 
  • Easy Integrations: Reduce manual data entry and increase efficiency by leveraging open data access and two-way data exchange through open API and connecting with business-specific software. 
  • Increase Mobility: Optimized for desktops, mobile devices and tablets. Provides residents, managers and prospective tenants with remote access. 
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  • Reduce TCO: Save time and resources spent on software maintenance and IT infrastructure by hosting the platform on the vendor’s server. Ensure fast performance with tier 1 ISP and use Gartner Magic Quadrant for data center networking. 
  • Ensure Accuracy: Eliminate manual error by automating administrative tasks, ensuring accurate data entry across all fronts, including leasing, accounting, work order, invoicing and more. 
  • Streamline Accounting: Mitigate risks and capitalize on opportunities using the accounting module that supports AP automation, vendor invoicing, property and tenant-specific ledgers, budgeting, forecasting, and more. 
  • Custom Integrations: Connect with over 150 partnered third-party software to add unique functionalities like rent analysis, ILS channels, marketing suite, payment processors and more. 
  • Centralize Management: Avoid working on disparate platforms and use unified software to manage marketing, maintenance and accounting of the entire portfolio. 
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  • Marketing and Leasing: Integrated marketing and leasing modules ensure smooth data flow throughout the cycle, eliminating manual data entry and reducing lost leads. 
    • Branded Website: Design mobile-optimized websites with business color and logo for showcasing units. Provides a library of customizable templates. 
    • Listing Widget: Create brand-consistent property listings, offer search and filter features to customers based on leasing terms, and provide portals for applications. The widget functions on native websites, and there’s a code for usage on external listing channels. 
    • Lead Tracking: Track each prospect from lead generation to lease signing. Offers guest card information, CRM, customizable reports and dashboards, and more. 
    • Application Portal: Applicants can provide address validation and add co-applicants, guarantors and others to ensure data accuracy. Offers unique views, reports and dashboards to get real-time data into each applicant’s journey. Applicants can add themselves to waitlists and save and continue later with an application. 
    • AI-Powered Tenant Screening: Screen prospective tenants using an AI-based algorithm. Check tenants’ rent payment history, criminal background, credit score, monthly income-to-rent ratio and other factors to determine their ability and willingness to pay rent. 
    • Leasing Hub: Create templates for commonly used documents like work orders, leases, invoice approvals and more. Applicants can remotely eSign documents. Store unlimited files and use the search bar to find required ones quickly. 
  • Online Payment: Collect rent online through electronic bank transfers and credit and debit cards. Tenants can pay via cash at convenience stores like Walmart or create cash payment vouchers on mobile devices. 
  • Role-Based Portals: Owners and residents can use mobile-optimized portals to access property-related documents, pay and receive rent and other fees, issue maintenance requests with multimedia proof, and communicate with managers. 
  • Chat: Send DMs, group messages and emojis. Maintain a record of every interaction with tenants and owners for compliance. 
  • Maintenance Management: Get updates on every maintenance activity, log issues and perform inspections from the platform. 
    • Work Orders: Standardize recurring maintenance tasks and pricing. Call center specialists can dispatch pre-approved vendors to quickly resolve issues. Store work orders, track progress, work with multiple vendors and automate accounts payable. 
    • Mobile Inspections: Camera mode aids property inspections, additionally, customize reports, compare past inspections and share evaluations with owners and tenants. 
    • AssetProtect Program: Property owners and managers can choose insurance plans to protect rental assets, drive ancillary revenue and maximize insurance compliance. 
    • Utility Management: Avoid late fees on utility bills with a seamless billing and collection process powered by SimpleBills. Simplify utility management to improve net operating income, reduce costs and turnaround time, and ensure quick move-ins. Available for single-family properties only. 
    • Vendor Credentialing: Reduce compliance risks by choosing from over 135,000 pre-verified vendors. Obtain critical information from multiple sources to ensure a complete audit trail. 
  • Accounting: Leverage QuickBooks integration to save time and reduce hassle. Record company financials, maintain general ledgers, manage and track bills, collect markup for bills, and track discrepancies using automatic bank reconciliation services. 
  • Multi-Location Management: Manage properties from different locations, create standardization across every unit and consolidate reporting to measure performance and other key metrics from a single dashboard. 
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  • Property Management: Manage residential and commercial properties under a comprehensive system and control the entire business lifecycle. Scale and adapt to strategic shifts with a customizable open API solution. 
  • Property Accounting: Centralize data, streamline accounting, comply with new lease regulations and automate payables from a unified dashboard. Additional capabilities can be added through integration with Partner Connect, giving access to third-party tools for accounts receivable automation, electronic payments, debt collection and more. 
  • Risk Management: Choose suitable residents, eliminate rental fraud and protect the community with the following tools: 
    • Identity Verification: Mitigate risks and prevent fraudulent parties from entering the property by verifying IDs before tours or showings. Leasing agents can perform unlimited scans to verify passports, driving licenses and more, and receive instant results. 
    • Resident Screening: Maximize financial performance and reduce delinquencies with a customizable screening process using a proprietary AccuScore analytical model. Tailor the process for all housing types, including conventional, affordable, public, military, student and senior housing. 
    • Multifamily Insurance: Include resident insurance as part of a lease to reduce liability. Protect properties, residents and owners in case of disasters and easily manage active policies and claims. 
  • Asset Management: Analyze investment opportunities, identify risks and manage assets at both the investment and property levels with the following: 
    • Investment Central: Monitor data from a central repository to manage investments and drill down on opportunities with a better-informed portfolio view and strategies. 
    • Asset Modeling: Monitor, analyze and forecast the current and future state of portfolio assets. Leverage sensitivity scenarios to anticipate market and tendency changes, and reduce risk exposure. 
    • Analytix Portal: Gain actionable insights and clean data with the flexible BI module. Visualize data, maximize performance, optimize profitability, analyze geospatial data and more. 
  • Debt Modeling: Model multiple contract debt scenarios for optimal deal structure and improve decision making with centralized storage of all data, an arrears calculation engine and comprehensive forecasting and reporting. 
  • Lease Abstraction: Save time and error by extracting data from leases using AI. Review leases with a proprietary Optical Character Recognition (OCR) engine, converting them into machine-readable text. Each extracted data point is linked with the source material to maintain a complete audit trail. 
  • Lease Management: Access a single source for all data points for managing lease contracts, including start and end dates, security deposits, personalized clauses, lease terms, documentation and more. 
  • Lease Accounting: Maintain compliance with core accounting regulations, including ASC 840 and the new FASB ASC 842, IASB IFRS 16 and GASB 87 standards. Automate calculations, save time, reduce errors and maintain an accurate audit trail by capturing data at the source, eliminating multiple entries. 
  • Facility Management: Ensure on-time maintenance and provide improved services to tenants while decreasing costs and overheads with the following modules: 
    • Workspeed: Manage, view and create work orders and maintain accurate records. Leverage the industry’s best practices and standards to perform preventive maintenance and extend assets’ life spans. Provide managers, owners, tenants and vendors with a common messaging platform via the web-based mobile communication hub. 
    • Visitor Management: Provide building security personnel with an intuitive interface to register and check-in visitors and verify identification. Managers can access accurate, real-time lobby data, and residents can electronically pre-register guests. 
  • Space Management: Increase efficiency and reduce costs with better utilization of real estate space. Plan department allocation, CAD floor layouts, seating charts, personnel moves, space chargebacks and more. Streamline HR, IT and security team processes on a centralized platform. 
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Product Ranking

#8

among all
Property Management Software

#30

among all
Property Management Software

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Analyst Rating Summary

79
86
81
90
100
84
84
71
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Business Operations
Platform Capabilities
Platform Capabilities
Accounting & Financial Management
Leasing
Maintenance

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Propertyware
MRI Software
+ Add Product + Add Product
Accounting & Financial Management Business Operations Dashboards And Reporting Leasing Maintenance Marketing Platform Capabilities 81 100 84 84 60 73 92 90 84 71 90 85 83 98 0 25 50 75 100
81%
0%
19%
81%
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19%
100%
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86%
0%
14%
86%
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14%
71%
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29%
81%
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19%
88%
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12%
57%
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43%
86%
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67%
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33%
83%
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17%
87%
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13%
93%
0%
7%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

25%
0%
75%
50%
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50%

User Sentiment Summary

Good User Sentiment 456 reviews
Great User Sentiment 79 reviews
74%
of users recommend this product

Propertyware has a 'good' User Satisfaction Rating of 74% when considering 456 user reviews from 4 recognized software review sites.

87%
of users recommend this product

MRI Software has a 'great' User Satisfaction Rating of 87% when considering 79 user reviews from 3 recognized software review sites.

4.9 (6)
4.8 (4)
4.0 (20)
3.9 (9)
3.8 (266)
n/a
3.5 (164)
4.4 (66)

Awards

SelectHub research analysts have evaluated Propertyware and concluded it earns best-in-class honors for Business Operations.

Business Operations Award

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Synopsis of User Ratings and Reviews

Complete Package: Propertyware is an all-in-one solution that can handle every aspect of property management, according to 83% of reviews mentioning this element.
Customer Support: According to 100% of users who reviewed the support suite, the support team is helpful and responsive.
Customizable: It’s a flexible platform that can fit the needs of every type and scale of property management businesses, according to 72% of reviews on customization.
Reporting: It’s easy to design unique reports with business-specific metrics, according to 83% of reviews on data visualization.
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Streamlined Accounting: MRI's capabilities simplify complex accounting tasks, such as managing multiple bank accounts and generating financial reports. The software also offers features like automated invoicing and online payment processing, which can save property managers time and effort.
Comprehensive Tenant Management: MRI provides tools for managing tenant information, including lease agreements, maintenance requests, and communication history. This can help property managers stay organized and efficient, and it can also improve communication and relationships with tenants.
Efficient Maintenance Management: MRI offers features for tracking maintenance requests, scheduling repairs, and managing vendor relationships. This can help property managers ensure that maintenance issues are addressed promptly and efficiently, which can improve tenant satisfaction and protect the value of the property.
Improved Reporting and Analytics: MRI provides a variety of reporting and analytics tools that can help property managers track key performance indicators, identify trends, and make data-driven decisions. This information can be used to improve operations, reduce costs, and increase profitability.
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Complexity: The platform has a steep learning curve due to the variety of features offered, according to 74% of reviews on ease of usage.
Training Resource: Propertyware lacks adequate training material for beginners, according to 81% of users reviewing this aspect.
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Steep Learning Curve: Users report that MRI is not intuitive and requires extensive training to use effectively. The interface can be overwhelming for new users, and the software's complexity can lead to frustration and inefficiency.
Customization Challenges: While MRI offers customization options, users find the process to be cumbersome and time-consuming. Implementing custom features often requires assistance from MRI's support team or third-party consultants, which can be costly and inconvenient.
Reporting Limitations: Generating reports in MRI can be challenging due to the software's complex data structure and limited reporting capabilities. Users often need to export data to external tools for further analysis, which adds complexity to the reporting process.
Integration Issues: Integrating MRI with other software systems can be difficult due to compatibility issues and data mapping challenges. This can hinder data flow and create inefficiencies in workflows that involve multiple systems.
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Propertyware is a robust platform that helps managers and landlords streamline marketing, maintenance, management and accounting workflows. Reviews identify a responsive customer support team, flexible interface and comprehensive reporting suite as the main reasons for the platform’s popularity. However, due to the variety of features offered and inadequate training material available, implementing and understanding the software can be time-consuming. Given that, we advise small and medium businesses to tailor the software according to their needs and remove any extra features to avoid complexity.

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MRI Software has established itself as a leading contender in the property management software arena, boasting a comprehensive suite of features that cater to diverse needs within the real estate sector. Users frequently highlight its adaptability and scalability, enabling it to seamlessly accommodate the complexities of managing various property types, from residential complexes to commercial properties. The software's capacity to streamline essential tasks, such as lease administration, rent collection, and maintenance management, has garnered significant praise for its ability to enhance operational efficiency and optimize workflows. However, some users have noted that MRI Software's extensive functionality can lead to a steeper learning curve, particularly for those transitioning from simpler platforms. Additionally, while the software offers integration capabilities, some users have expressed a desire for more seamless connectivity with third-party applications to further enhance data synchronization and process automation. Despite these considerations, MRI Software's robust feature set, coupled with its adaptability and scalability, positions it as an ideal solution for property management companies, real estate investors, and businesses seeking a comprehensive platform to effectively manage their property portfolios.

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