RealPage vs MRI Software

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Our analysts compared RealPage vs MRI Software based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

MRI Software Software Tool

Product Basics

RealPage is a comprehensive software solution designed to streamline property management tasks. It caters primarily to property managers and real estate professionals, offering a suite of tools that facilitate the management of residential and commercial properties. One of the key benefits of RealPage is its ability to enhance operational efficiency through automation of routine tasks, such as rent collection, maintenance requests, and tenant screening. Its popular features include accounting and financial reporting, lease management, and utility billing, which collectively contribute to its reputation as a robust property management platform. When compared to similar products, users often highlight RealPage's user-friendly interface and the depth of its features as significant advantages. However, pricing considerations, which can vary based on the number of units managed and the specific services required, are an important factor for potential users to consider. Payment for RealPage services typically follows a subscription model, with fees charged on a monthly basis.

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MRI is a real estate management suite consisting of four offerings: Platform X, Application Gateway, Analytix, and Secure Sign. Platform X helps integrate with third-party applications, create a centralized management environment and access information online. Application Gateway provides a single point of entry for Platform X, data integrations, cross-functional workflows and access to the MyMRI support portal.

Analytix includes reporting, data visualization, portfolio analysis, ad hoc querying and interactive dashboards. Secure Sign securely manages e-signatures, sets workflows for document management and streamlines transaction and contracts processes.
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$7.30/10,000 Square Feet, Monthly
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$55 Monthly
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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Product Insights

  • Work in One Place: Manage the entire portfolio’s marketing, maintenance, and accounting workflows from a unified platform. 
  • Eliminate Paper Files: Digitize documents, store them in a central library and use the search bar for quick navigation. Reduce manual data entries and minimize human errors. 
  • Increase Digital Engagement: Design branded portfolio websites and generate unique multimedia content. Prospects can use a unified platform for discovery, application and leasing. 
  • Enhance Resident Experience: Add value to the living experience with resident portals, community events and rewards, insurance options, smart homes, and more. 
  • Improve Decision-Making: Gain real-time insights and drill down on opportunities by localizing operational data and creating unique visualizations with business-specific metrics. 
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  • Reduce TCO: Save time and resources spent on software maintenance and IT infrastructure by hosting the platform on the vendor’s server. Ensure fast performance with tier 1 ISP and use Gartner Magic Quadrant for data center networking. 
  • Ensure Accuracy: Eliminate manual error by automating administrative tasks, ensuring accurate data entry across all fronts, including leasing, accounting, work order, invoicing and more. 
  • Streamline Accounting: Mitigate risks and capitalize on opportunities using the accounting module that supports AP automation, vendor invoicing, property and tenant-specific ledgers, budgeting, forecasting, and more. 
  • Custom Integrations: Connect with over 150 partnered third-party software to add unique functionalities like rent analysis, ILS channels, marketing suite, payment processors and more. 
  • Centralize Management: Avoid working on disparate platforms and use unified software to manage marketing, maintenance and accounting of the entire portfolio. 
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  • GoDirect Marketing: Drive qualified traffic directly to personal property websites instead of indirect leads generated from internet listing services. Optimize marketing strategies and unify customers’ online journey. 
  • Digital Content Services: Increase engagement and drive online traffic with quality digital content. Streamline marketing efforts with centralized storage, manage media from the dashboard, and review and analyze data to elevate online visibility. Some of the unique content creation tools available are: 
    • Video Call Tours: Remote leasing agents can conduct virtual property tours with interactive walkthroughs and professional photography. Prospects can schedule tours on demand. 
    • Matterport Tour: Provide an interactive VR tour of high-definition photographs of up to 20 locations within a unit, including click points containing unique information. 
    • 3D Virtual Tour: Create an animated virtual tour from the property’s 2D or 3D floor plan; viewers can take control of their tours from inside the unit. 
    • Storybooks Digital Brochure: Arrange a mix of photographs, graphics and music to highlight the property’s best amenities. 
    • Lifestyle Video: Include premium quality videos shot on location with professional filming techniques. 
    • Drone Video: Offer a high-definition aerial view video with stunning visuals, providing a broader perspective of the location.  
    • Copy Service: Hire professional writers and editors to produce customized blogs, articles and listings to attract target demographics. 
  • Contact Center 3.0: Leverage an AI-backed 24/7 augmented solution to maximize conversions through on-time information delivery. Manage sales calls, leasing queries and maintenance requests. 
  • Personalized Website: Design professional websites and create unique touch points between the brand and renters with assistance from marketing reps. Increase engagement with mobile-friendly website templates. 
  • Leads to Lease: Make informed business decisions by tracking leads and integrating marketing data with revenue data. Draft customizable e-leases with personalized terms and clauses, and renew leases with new additions. 
  • Deposit Alternatives: Tackle bad debts and avoid losing leads due to requiring a high security deposit upfront. 
    • Deposit Insurance: Generate ancillary revenue; instead of paying a hefty security deposit, residents can set up an affordable and non-refundable monthly premium payment. 
    • DepositIQ: An upfront, non-refundable surety bond that ensures lease obligations, can be used in place of a hefty security deposit. 
  • Insurance Solutions: Mitigate risks for both residents and landlords, and enhance revenue with these unique and customizable solutions: 
    • Renter’s Insurance: eRenterPlan offers residents comprehensive insurance coverage of rental and personal assets. Optional RenterProtection provides coverage for vacant units or uninsured residents. 
    • AssetProtect: Offers property owners and managers an insurance program that protects rental assets, drives ancillary revenue and maximizes compliance. 
  • AI Screening: Access the industry’s largest rental payment database, screen for criminal background information and perform credit checks through top credit reporting bureaus. Verify identities and detect fraudulent applications using machine learning, equipped with behavioral data. 
  • Building Operations: Residents get keyless smart access to every door, use popular third-party applications for smart apartments and leverage high-speed internet access through the CommunityConnect integration. They can also submit maintenance requests with multimedia attachments to substantiate their claims. 
  • Payment Portal: Accept payments for rent, bills and other expenses through check, money order, credit and debit cards online. Integration with LockBox allows residents to mail checks to designated P.O. boxes. From there, checks are scanned, converted into digital transactions and routed to the owner’s account. 
  • Vendor Credentialing: Reduce liability and increase visibility by choosing pre-verified vendors who meet personal compliance requirements. The Credential Key Program thoroughly assesses each vendor’s background, success metrics and insurance and liability coverage to clear those eligible for same-day approval. 
  • Utility Management: Increase efficiency through a platform for billing ancillary costs. Manage and track property energy consumption and reduce waste. The submetering feature allocates utility costs among residents based on actual consumption. Reduce expenses through automatic cost allocation and avoid deploying on-site staff. 
  • Community Rewards: Offer residents digital reward points for engagement with the property?— from surveys and contests to online bill payments, renewals and more. Encourage engagement to increase loyalty and online reputation assessment scores, which helps cut lead tracking expenditure and cost-per-lease. 
  • Accounting Suite: Automate data entry, streamline workflows, record company financials, maintain general ledgers and manage and track bills. Outsource tasks to the SmartSource accounting team instead of staffing and training new accountants. 
  • Analytics: Gain critical insights into performance, track risks and opportunities, and maximize profitability. Optimize pricing through accurate demand and supply balance management. Receive detailed analysis of revenue management and market conditions. 
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  • Property Management: Manage residential and commercial properties under a comprehensive system and control the entire business lifecycle. Scale and adapt to strategic shifts with a customizable open API solution. 
  • Property Accounting: Centralize data, streamline accounting, comply with new lease regulations and automate payables from a unified dashboard. Additional capabilities can be added through integration with Partner Connect, giving access to third-party tools for accounts receivable automation, electronic payments, debt collection and more. 
  • Risk Management: Choose suitable residents, eliminate rental fraud and protect the community with the following tools: 
    • Identity Verification: Mitigate risks and prevent fraudulent parties from entering the property by verifying IDs before tours or showings. Leasing agents can perform unlimited scans to verify passports, driving licenses and more, and receive instant results. 
    • Resident Screening: Maximize financial performance and reduce delinquencies with a customizable screening process using a proprietary AccuScore analytical model. Tailor the process for all housing types, including conventional, affordable, public, military, student and senior housing. 
    • Multifamily Insurance: Include resident insurance as part of a lease to reduce liability. Protect properties, residents and owners in case of disasters and easily manage active policies and claims. 
  • Asset Management: Analyze investment opportunities, identify risks and manage assets at both the investment and property levels with the following: 
    • Investment Central: Monitor data from a central repository to manage investments and drill down on opportunities with a better-informed portfolio view and strategies. 
    • Asset Modeling: Monitor, analyze and forecast the current and future state of portfolio assets. Leverage sensitivity scenarios to anticipate market and tendency changes, and reduce risk exposure. 
    • Analytix Portal: Gain actionable insights and clean data with the flexible BI module. Visualize data, maximize performance, optimize profitability, analyze geospatial data and more. 
  • Debt Modeling: Model multiple contract debt scenarios for optimal deal structure and improve decision making with centralized storage of all data, an arrears calculation engine and comprehensive forecasting and reporting. 
  • Lease Abstraction: Save time and error by extracting data from leases using AI. Review leases with a proprietary Optical Character Recognition (OCR) engine, converting them into machine-readable text. Each extracted data point is linked with the source material to maintain a complete audit trail. 
  • Lease Management: Access a single source for all data points for managing lease contracts, including start and end dates, security deposits, personalized clauses, lease terms, documentation and more. 
  • Lease Accounting: Maintain compliance with core accounting regulations, including ASC 840 and the new FASB ASC 842, IASB IFRS 16 and GASB 87 standards. Automate calculations, save time, reduce errors and maintain an accurate audit trail by capturing data at the source, eliminating multiple entries. 
  • Facility Management: Ensure on-time maintenance and provide improved services to tenants while decreasing costs and overheads with the following modules: 
    • Workspeed: Manage, view and create work orders and maintain accurate records. Leverage the industry’s best practices and standards to perform preventive maintenance and extend assets’ life spans. Provide managers, owners, tenants and vendors with a common messaging platform via the web-based mobile communication hub. 
    • Visitor Management: Provide building security personnel with an intuitive interface to register and check-in visitors and verify identification. Managers can access accurate, real-time lobby data, and residents can electronically pre-register guests. 
  • Space Management: Increase efficiency and reduce costs with better utilization of real estate space. Plan department allocation, CAD floor layouts, seating charts, personnel moves, space chargebacks and more. Streamline HR, IT and security team processes on a centralized platform. 
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Product Ranking

#11

among all
Property Management Software

#30

among all
Property Management Software

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Analyst Rating Summary

88
86
86
90
96
84
94
71
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Marketing
Platform Capabilities
Business Operations
Leasing
Dashboards and Reporting
Platform Capabilities
Accounting & Financial Management
Leasing
Maintenance

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

RealPage
MRI Software
+ Add Product + Add Product
Accounting & Financial Management Business Operations Dashboards And Reporting Leasing Maintenance Marketing Platform Capabilities 86 96 94 96 85 98 97 90 84 71 90 85 83 98 0 25 50 75 100
88%
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12%
81%
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19%
100%
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86%
0%
14%
100%
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71%
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29%
100%
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88%
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12%
86%
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86%
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83%
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17%
93%
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7%
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7%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

38%
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62%
50%
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User Sentiment Summary

Great User Sentiment 168 reviews
Great User Sentiment 79 reviews
83%
of users recommend this product

RealPage has a 'great' User Satisfaction Rating of 83% when considering 168 user reviews from 3 recognized software review sites.

87%
of users recommend this product

MRI Software has a 'great' User Satisfaction Rating of 87% when considering 79 user reviews from 3 recognized software review sites.

4.2 (17)
4.8 (4)
3.9 (56)
3.9 (9)
4.3 (95)
4.4 (66)

Awards

SelectHub research analysts have evaluated RealPage and concluded it earns best-in-class honors for Marketing.

Marketing Award

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Synopsis of User Ratings and Reviews

Centralized Communication Hub: RealPage serves as a central hub for resident communication, maintenance requests, and online rent payments, streamlining property management operations.
Accounting Features: The platform offers robust accounting tools, including accounts payable and receivable management, budgeting, and financial reporting, simplifying financial management for property managers.
Marketing and Leasing Tools: RealPage provides tools to create and manage property listings, screen tenants, and process lease applications, aiding in attracting and securing new residents.
Maintenance Management: The platform facilitates efficient maintenance management by allowing residents to submit requests online, tracking work orders, and managing vendor relationships.
Reporting and Analytics: RealPage offers comprehensive reporting and analytics capabilities, providing insights into property performance, resident trends, and financial metrics to support data-driven decision-making.
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Streamlined Accounting: MRI's capabilities simplify complex accounting tasks, such as managing multiple bank accounts and generating financial reports. The software also offers features like automated invoicing and online payment processing, which can save property managers time and effort.
Comprehensive Tenant Management: MRI provides tools for managing tenant information, including lease agreements, maintenance requests, and communication history. This can help property managers stay organized and efficient, and it can also improve communication and relationships with tenants.
Efficient Maintenance Management: MRI offers features for tracking maintenance requests, scheduling repairs, and managing vendor relationships. This can help property managers ensure that maintenance issues are addressed promptly and efficiently, which can improve tenant satisfaction and protect the value of the property.
Improved Reporting and Analytics: MRI provides a variety of reporting and analytics tools that can help property managers track key performance indicators, identify trends, and make data-driven decisions. This information can be used to improve operations, reduce costs, and increase profitability.
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Customer Service: Users frequently report challenges in getting timely and effective support from RealPage's customer service team. This can lead to frustration when encountering technical issues or needing assistance with the platform's features.
Usability: The platform's interface can be complex and challenging to navigate, especially for new users. This complexity can lead to a steep learning curve and hinder efficient use of the software's capabilities.
Cost: RealPage's pricing structure can be a significant concern for property management companies, particularly smaller businesses or those with tighter budgets. The cost of the software may outweigh its perceived benefits for some users.
Integrations: Integrating RealPage with other software systems can be a complex process, potentially requiring additional development work or custom solutions. This can create challenges for property management companies that rely on multiple software platforms to manage their operations.
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Steep Learning Curve: Users report that MRI is not intuitive and requires extensive training to use effectively. The interface can be overwhelming for new users, and the software's complexity can lead to frustration and inefficiency.
Customization Challenges: While MRI offers customization options, users find the process to be cumbersome and time-consuming. Implementing custom features often requires assistance from MRI's support team or third-party consultants, which can be costly and inconvenient.
Reporting Limitations: Generating reports in MRI can be challenging due to the software's complex data structure and limited reporting capabilities. Users often need to export data to external tools for further analysis, which adds complexity to the reporting process.
Integration Issues: Integrating MRI with other software systems can be difficult due to compatibility issues and data mapping challenges. This can hinder data flow and create inefficiencies in workflows that involve multiple systems.
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RealPage has emerged as a prominent contender, offering a suite of features designed to streamline operations for property managers of all sizes. Let's delve into the feedback from users over the past year to uncover the strengths and weaknesses of this platform and determine if it aligns with your unique requirements. RealPage has received accolades for its user-friendly interface and comprehensive functionality. Users appreciate the ability to efficiently manage rent collection, maintenance requests, tenant communication, and financial reporting all within a single platform. The software's automation capabilities have been particularly well-received, as they save property managers valuable time and effort. However, some users have expressed concerns about the software's pricing structure, finding it to be relatively expensive compared to some competitors. Additionally, a few users have noted that the software's customization options could be more robust, limiting their ability to tailor the platform to their specific workflows. RealPage distinguishes itself through its extensive range of features and its focus on providing data-driven insights. The platform's analytics tools empower property managers to make informed decisions based on real-time data, optimizing property performance and maximizing revenue. Furthermore, RealPage's integration with various third-party applications enhances its versatility and adaptability. Considering its comprehensive feature set and data-driven approach, RealPage is best suited for property management companies seeking a robust and scalable solution to manage their portfolios effectively. It is particularly well-suited for larger organizations with complex operations that require advanced analytics and automation capabilities.

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MRI Software has established itself as a leading contender in the property management software arena, boasting a comprehensive suite of features that cater to diverse needs within the real estate sector. Users frequently highlight its adaptability and scalability, enabling it to seamlessly accommodate the complexities of managing various property types, from residential complexes to commercial properties. The software's capacity to streamline essential tasks, such as lease administration, rent collection, and maintenance management, has garnered significant praise for its ability to enhance operational efficiency and optimize workflows. However, some users have noted that MRI Software's extensive functionality can lead to a steeper learning curve, particularly for those transitioning from simpler platforms. Additionally, while the software offers integration capabilities, some users have expressed a desire for more seamless connectivity with third-party applications to further enhance data synchronization and process automation. Despite these considerations, MRI Software's robust feature set, coupled with its adaptability and scalability, positions it as an ideal solution for property management companies, real estate investors, and businesses seeking a comprehensive platform to effectively manage their property portfolios.

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Screenshots

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