Rent Manager vs Innago

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Our analysts compared Rent Manager vs Innago based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Rent Manager is a web-based platform for landlords and property managers to handle marketing, leasing, maintenance, accounting and reporting tasks. It helps collect rent, communicate with tenants and staff, manage workflows, create maintenance checklists, assign tasks, track inventory, and integrate work orders with bills.

Its Make Ready board helps record service tasks, standardize inspection processes and monitor utility consumption history. Tenants get online portals to submit applications, manage leases, pay rent and request maintenance.

It offers a rmAppSuite Pro mobile app for iOS and Android. It also provides open API access and built-in integrations with AmRent, AvidXchange, Safeguard, Zego, Opinion and more.

Pros
  • Cloud-based, accessible
  • Strong accounting tools
  • Tenant screening options
  • Marketing & advertising
  • Maintenance request tools
Cons
  • Learning curve
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Innago offers a comprehensive software solution designed to streamline the complexities of property management. Tailored for small to mid-sized property owners and managers, Innago simplifies tasks such as tenant screening, lease management, rent collection, and maintenance requests. One of the key benefits of using Innago is its user-friendly interface, which makes navigation and operation straightforward for users of all tech levels. Additionally, its ability to automate and organize property management tasks saves users significant time and effort. Popular features include online lease signing, automated rent reminders, and detailed financial reporting, which collectively contribute to a more efficient management process. When compared to similar products, Innago stands out for its affordability, with a pricing model that lacks upfront costs, instead opting for a pay-per-use approach. This makes it an attractive option for property managers looking to optimize their operations without a hefty investment.
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$1/Unit, Monthly
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Tailored to your specific needs
$2/Transaction, 2.99% Flat Rate, Freemium
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Fill Vacancies Faster: Reach more audience and reduce vacancy periods by designing property websites and publishing information directly on popular internet listing services (ILS). 
  • Simplify Day-to-Day Operations: Onboard team members, control each member’s access level and role, design personalized workflows, track work progress and maintain inventory from a unified platform. Simplify team interaction using a mobile app that supports VoIP calls, texting, web chat and broadcast messages. 
  • Streamline Maintenance: Access work order management, invoicing, mobile property inspections, metered utility tracking and billing capabilities. 
  • Easy Bookkeeping: Automatically record transactions and maintain property-specific ledgers using the doubly-entry accounting module. Automate bank reconciliations and bills receivables and payables based on user-defined rules. 
  • Identify Opportunities: Generate in-depth reports with a few clicks using a rich templates library. Design custom reports through a report writing module. Provides automation for periodic reporting. 
  • Customize To Fit Needs: Tailor the software according to business requirements using an open-source API. Connect with partnered third-party solutions and add unique features like delinquency management, leasing, tenant insurance, business analytics and more by accessing the marketplace. 
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  • Free: Provides all the robust functionality present in more expensive alternatives, at absolutely no cost. 
  • Easy Bookkeeping: The Quickbooks integration helps automate data entry and eliminate human errors. Maintain multiple books, easily access them and capture a holistic view of the entire business. 
  • Mobile-Optimized: Optimized for mobile devices, enables payments, e-signing, tenant screening and interacting with tenants remotely from any location. 
  • Unlimited Document Storage: Store agreements, leases, addendums, tenant information, purchase receipts and more in a centralized platform. Control the privacy settings and access permissions for documents. 
  • Enhanced Data Security: Securely store data in an SOC2 compliant data center and follow OWASP best practices with end to end encryption using 1024 bit TLS 1.2. 
  • Detailed Maintenance Insights: Identify recurring maintenance categories, track the time taken to resolve issues, collect tenants’ feedback and monitor other unique metrics to streamline maintenance workflows. 
  • Intuitive Interface: Its flexible interface does not require training courses to use or expert assistance for onboarding and maintenance. 
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  • Marketing: Fill vacancies faster with the following strategic and automated marketing tools: 
    • Prospect Manager: Create branded application portals and allow prospects to apply for tenancy. The system helps you compare prospects and send personalized direct messages and unit letters. 
    • Website Development: Connect the system to an existing website or design a new one from scratch using customizable templates. Alternatively, get assistance from the rmWebPro team for advanced website building. 
    • Guest Cards: Prospects can answer personalized questions while browsing the site and fill out tailored cards. Automatically generate potential client profiles and store them in the database. 
    • Automatic Listing Syndication: Increase inventory visibility by pushing units and property information onto various popular ILS. The system automatically updates ILS postings for every database update. 
  • Tenant Screening: Choose the most suitable tenant by screening the income history, accumulated debt, and criminal and eviction history of each applicant. 
  • Leasing: Digitize the leasing and renewal processes, eliminating the hassle of handling paperwork. Create custom leases with personalized clauses and have clients sign them electronically. 
  • Communication: Interact with employees, owners and renters via VOIP phone calls, custom text messages, voicemail broadcasts and web chat. Offer 24/7 comprehensive maintenance support via its call center, powered by Anequim. 
  • Mobile App: Communicate with renters, owners and managers, receive rental payments, submit inspection reports to maintenance techs and issue work orders. Address rule violations and bill residents for utilities from any Android or iOS device. 
  • Payments: Accept payments in cash, credit and debit cards, check scans, and ACH transfers. The system automatically updates concerned ledgers after every transaction. 
  • Project Management: Customize workflows and automate recurring tasks and data entry. Track and manage inventory to update status and quantities in real-time. Reduce turnover periods for units by creating task lists via Make Ready boards. Delegate duties to associates and receive notifications upon completion. 
  • Property Management: Perform inspections and issue service orders. Track task progress and automate work orders for recurring maintenance activities. Simplify payables by integrating billable expenses into work orders and delegating chargeback costs to owners or tenants at a markup. 
  • Prospect and Tenant Portals: Create branded portals to accept applications and guide prospects through the screening and leasing process. Tenants get unique portals to manage important documents, pay rent, track utility consumption and request maintenance. 
  • Reporting: Gain actionable insights to make informed decisions with over 450 built-in state-specific reports. Alternatively, use drag-and-drop tools to craft personalized reports tracking custom metrics. Define rules to automate timely report generation and sharing with owners or team members. 
  • Accounting: Record company financials, maintain a general ledger, automate receivable and payable entries, manage and track bills, and create budgets using intuitive accounting tools. The system automatically imports bank statements along with reconciliation statements to avoid cross-checking and eliminate errors. 
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  • Online Payments: Securely collect rent via cash, credit and debit cards or ACH transfers; tenants pay a nominal fee for every digital transaction. Automate invoice generation, set up payment reminders and enforce late fees. Tenants can save their usual payment details and automate recurring rent transfers. 
  • E-Leasing: Generate unlimited electronic leases with customizable lease templates and send them to all parties for e-signatures, accessible through mobile devices, to expedite the agreement process. Track every individual lease from the dashboard till the last e-signature is signed. 
  • Tenant Screening: Create custom application forms with unique questions for prospective tenants. Leverage the vendor’s native screening engine powered by TransUnion to instantly access each applicant’s criminal, credit and eviction history. Each screening is available at a cost. 
  • Maintenance Workflow: Tenants can submit maintenance tickets with categories, descriptions, images and videos. Receive instant notifications when a request is submitted and respond quickly from anywhere with its mobile maintenance tools. 
  • Tenant Management: Change lease dates, update rental rates and communicate with tenants from any device. Tenants can view documents, pay rent, submit maintenance tickets and interact with owners and managers through a self-service portal. 
  • Reporting: Generate clean, dynamic reports and use unique filters and quick presets to glean actionable insights. Export reports to MS Excel or any third-party financial program. 
  • Mortgage Calculator: Access balance and payment graph, and receive cost breakdown charts and monthly or yearly amortization tables at no extra cost. 
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Product Ranking

#17

among all
Property Management Software

#40

among all
Property Management Software

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Analyst Rating Summary

85
71
84
73
57
49
98
67
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Maintenance
Dashboards and Reporting
Platform Capabilities
Marketing
Leasing
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Rent Manager
Innago
+ Add Product + Add Product
Accounting & Financial Management Business Operations Dashboards And Reporting Leasing Maintenance Marketing Platform Capabilities 84 57 98 79 100 89 93 73 49 67 98 54 45 89 0 25 50 75 100
85%
0%
15%
77%
0%
23%
43%
0%
57%
57%
0%
43%
100%
0%
0%
71%
0%
29%
75%
0%
25%
100%
0%
0%
100%
0%
0%
57%
0%
43%
83%
0%
17%
50%
0%
50%
93%
0%
7%
87%
0%
13%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

75%
0%
25%
25%
0%
75%

User Sentiment Summary

Excellent User Sentiment 489 reviews
Excellent User Sentiment 284 reviews
91%
of users recommend this product

Rent Manager has a 'excellent' User Satisfaction Rating of 91% when considering 489 user reviews from 4 recognized software review sites.

97%
of users recommend this product

Innago has a 'excellent' User Satisfaction Rating of 97% when considering 284 user reviews from 3 recognized software review sites.

4.6 (14)
n/a
4.6 (167)
5.0 (13)
4.5 (304)
4.88 (214)
n/a
4.8 (57)
4.0 (4)
n/a

Awards

SelectHub research analysts have evaluated Rent Manager and concluded it earns best-in-class honors for Maintenance. Rent Manager stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Maintenance Award

SelectHub research analysts have evaluated Innago and concluded it earns best-in-class honors for Leasing. Innago stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Leasing Award

Synopsis of User Ratings and Reviews

Robust reporting & analytics: Users appreciate the detailed reports on income, expenses, vacancies and tenant data, enabling data-driven decision-making for improved property management.
Streamlined operations & automation: Automating tasks like rent collection, maintenance requests and accounting saves time and effort, freeing managers to focus on strategic tasks.
Improved tenant communication: The online tenant portal facilitates easy rent payments, maintenance requests and communication, enhancing resident satisfaction and reducing the communication burden.
Marketing & advertising tools: Simplifying advertising vacant units and attracting new tenants through online listings and marketing automation saves time and effort, potentially increasing occupancy rates.
Scalability & adaptability: Rent Manager caters to various property sizes and types, offering flexible plans and features that adapt to growing needs.
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Tenant Screening: Innago provides a comprehensive tenant screening process, including credit reports, background checks, and eviction history, to help landlords select reliable tenants and minimize risks.
Online Rent Collection: The platform simplifies rent collection by enabling tenants to pay rent online, automating reminders, and providing landlords with real-time payment tracking.
Maintenance Management: Innago streamlines maintenance requests by allowing tenants to submit requests online, assigning tasks to vendors, and tracking progress, ensuring efficient resolution of maintenance issues.
Lease Management: The platform facilitates lease management by providing customizable lease templates, e-signature capabilities, and automated lease renewals, reducing paperwork and administrative tasks for landlords.
Financial Reporting: Innago offers financial reporting tools that provide landlords with insights into their rental income, expenses, and profitability, enabling informed financial decisions.
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Learning curve & complexity: The interface can be challenging for beginners, requiring significant time and effort to learn and navigate effectively, especially for those unfamiliar with property management software.
Pricing concerns: Additional fees beyond the monthly subscription can add up, making it potentially more expensive than competitors for certain users, especially those with smaller property portfolios or limited budgets.
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Limited Functionality: Innago's features may not be sufficient for property managers with complex needs, such as commercial properties or those requiring advanced accounting tools.
Customer Support Issues: Some users have reported challenges in reaching Innago's customer support, leading to frustration and delays in resolving issues.
Learning Curve: The platform's interface and features can have a learning curve, especially for users who are new to property management software.
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Rent Manager garners mixed reviews from property managers. Users praise its ability to streamline operations, automate tasks, and provide robust reporting and analytics for informed decision-making. The online tenant portal enhances communication and resident satisfaction by facilitating rent payments, maintenance requests and communication.However, the platform faces criticism for its steep learning curve and complexity, particularly for users new to property management software.Ultimately, the decision to choose Rent Manager depends on individual needs and priorities. It’s a top solution for rent collection, automation, marketing and accounting. However, if user-friendliness and a robust mobile app are high on your requirements list, you’d be better off considering alternative options.

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Stepping into the realm of property management software, Innago emerges as a beacon of user-friendly efficiency. Reviews highlight its intuitive interface, making navigation a breeze even for those less familiar with technology. This ease of use translates into time savings, as tasks that were once manual become automated, allowing users to allocate their time more effectively. Innago's ability to streamline operations and provide valuable insights empowers users to make informed decisions that positively impact their bottom line. Innago stands out from the competition due to its affordability and comprehensive features. While other property management software options can be expensive and overwhelming, Innago offers a cost-effective solution that caters to landlords of all sizes. Users appreciate the wide range of tools available, including rent collection, tenant screening, lease management, maintenance tracking, and financial organization. The platform's versatility eliminates the need for multiple software solutions, simplifying property management processes. Innago is particularly well-suited for landlords and property managers seeking an affordable, user-friendly, and efficient solution to manage their rental properties. Its intuitive interface, time-saving automation, and comprehensive features make it an ideal choice for those looking to streamline their operations and improve their overall efficiency. Whether you're a seasoned property manager or just starting, Innago provides the tools and support necessary to effectively manage your rental properties.

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