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SoftPro vs SimplifyEm

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Our analysts compared SoftPro vs SimplifyEm based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
SoftPro Software Tool
SimplifyEm Software Tool
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Product Basics

Analyst Rating

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Detailed Analysis

User Sentiment

Great User Sentiment (18 Reviews)

Analyst Rating

65 Detailed Analysis

User Sentiment

Great User Sentiment (243 Reviews)
SoftPro is a web-based application for supervising real estate closing, title insurance and escrow services. It offers accounting and reporting and allows users to manage documents, maintenance tasks and workflows. It helps automate processes and form submissions, and customize documents to stay compliant. It allows integrations with shipping, notary, underwriters and more. It has three plans: standard, select and hosted, and supports Windows.
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SimplifyEM is a cloud-based solution that provides online rent collection, expense tracking, digital lease signatures, bookkeeping and access to a communication portal. Tax management, reporting, work order management and billing are some of its offerings. Users can choose packages, which include live support and unlimited data storage, based on the number of units to be managed. The vendor offers a free trial or test drive on their website so prospective customers can see it in action before purchasing.

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$200 Monthly
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$35 Monthly
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Tailored to your specific needs
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Product Insights

  • Streamline Escrow Documentation: Manage closing, title and escrow of the entire portfolio from a single screen. Generate residential and commercial closings efficiently with a few clicks. 
  • Simplify Administration: Automate recurring tasks like updating orders, adding tasks based on the order information, running reports, accepting products and more. 
  • Personalize Dashboards: Design custom work areas with shortcuts to closing templates, custom reports, business insights and other dashboards. 
  • Scale Easily: Connect with underwriters and integrate third-party software to add features during business scaling. 
  • Improve Accounting: Automate bookkeeping, schedule three-way reconciliations, print checks and balance ledgers. 
  • Streamline Communications: Offer customers a unique portal to submit new orders, track real-time status, send documents and chat with managers. 
  • Take Better Decisions: Identify trends and capitalize on opportunities by tracking personalized KPIs and automating periodical reporting. 
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  • Streamlined Operations: SimplifyEm automates routine tasks such as rent collection, lease tracking, and maintenance requests, freeing up property managers to focus on more strategic activities.
  • Financial Management: Offers comprehensive tools for tracking income and expenses, generating detailed financial reports, and simplifying tax preparation, ensuring financial health and compliance.
  • Improved Tenant Relations: Provides a portal for tenants to pay rent, submit maintenance requests, and communicate with property managers, enhancing tenant satisfaction and retention.
  • Accessible Anywhere: As a cloud-based platform, SimplifyEm allows property managers and owners to access their property information from anywhere, at any time, ensuring flexibility and responsiveness.
  • Scalability: Adapts to the needs of both small landlords and large property management firms, allowing for seamless management of a few units to several hundred, supporting business growth without the need for additional software.
  • Reduced Errors: By automating and centralizing property management tasks, the likelihood of human error is significantly reduced, leading to more accurate and reliable operations.
  • Enhanced Decision Making: Provides real-time data and analytics on property performance, enabling property managers to make informed decisions to optimize profitability.
  • Cost Savings: Reduces the need for additional staff and minimizes costly errors through automation, ultimately leading to lower operational costs and increased net income.
  • Customizable Reports: Offers a variety of customizable reporting options that can be tailored to the specific needs of property managers, aiding in strategic planning and reporting to stakeholders.
  • Improved Maintenance Management: Streamlines the maintenance request process, ensuring timely repairs and maintenance, which contributes to property value preservation and tenant satisfaction.
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  • Closing, Title and Escrow Production: Monitor and manage the entire cycle — from order entry to drafting the final title policy. Leverage a robust library of documents, including HUD-1 settlement statements, ALTA settlement statements, CDF, disbursements summary, title commitments, policies and more. Print documents and auto-populate data in appropriate locations. A few supplemental offerings include: 
    • Automation: Automate repetitive tasks to improve performance and accountability while preventing bottlenecks and missing tasks. Available with the Select and Hosted plans. 
    • Settlement Statements: Generate master or individual settlement reports for buyers, sellers and properties. Customize statements for each order and office, and associate one or more properties with a charge. Available with the Select and the Hosted plans. 
    • Multi-User: Have multiple people access and work on an order simultaneously. Communicate with others via a chat tool. Available with the Select plan. 
    • Add-Ons: Build a suitable solution by adding an integrated calendar, BI-equipped dashboard and task notification tools. Add SoftPro Live to communicate current order statuses with customers. 
  • Accounting: Automatically record every deposit, pending or voided check and other miscellaneous transactions. Maintain ledgers and print reports for quick reconciliation and auditing procedures. Manage interest bearing accounts and track disbursement of construction draws. A few add-ons include: 
    • ProTrust Accounting: Import the bank’s information file and approved transactions for faster reconciliations. Generate reports to identify duplicate transactions and other errors. 
    • Positive Pay: Prevent illicit check writing by compiling all cleared checks within a specific date range into a file, which can be sent to banks for authorization. 
    • 1099 Tax Forms: Automate generation of 1099-S records for IRS submission. Get notified of discrepancies and erroneous information in the report while closing procedures. Automatically collect 1099 data throughout the year and auto-export data from the escrow module for electronic submission at the IRS site. This optional module is available with the Select and Hosted plans. 
  • Document Management: Track, store and edit unlimited documents and images from a centralized library. Declutter physical cabinet files by scanning and digitizing documents using the barcode scanner. With the Select and Hosted plans, annotate and quickly markup PDF documents and specify permissions for secure documents and folders. 
  • Document Creation: Create custom documents using third-party software or use ProDesign, a paid add-on, to insert graphics, text, field names, IF-statements and more. Link documents automatically to data from the closing file. Store and generate unlimited documents. 
  • Reporting: Leverage more than 100 built-in report templates or build custom reports and drill down on critical areas. Create ad-hoc reports or automate recurring reports. Export reports to MS Excel for quick sharing. 
  • Integrations: Use SoftPro 360 to leverage integrations for underwriting, lien release, tracking and reporting, notary services and more. Build a full-stack solution for all closing, title insurance and escrow needs. Available for free with all versions; pay only for the services and not the platform. 
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  • Property Management: Manage all properties in a portfolio under one comprehensive platform. Track income and expenses, create and monitor workflows, receive customized worksheets for each property, and get notified in case of multiple entries or erroneous information. 
  • Marketing: Advertise properties on listing websites for a fee per listing. Provide prospects with state-specific application forms on demand, available at a cost per template. 
  • Tenant Screening: Choose suitable tenants for units by screening their criminal background and eviction history. Available at a cost per background check. 
  • Forms: Save time by using state-specific templates for various forms, including vacation notices, lease agreements, notices to quit, rental inspections, eviction notices and more. 
  • Online Payment: Automatically bill tenants and collect rent. Residents can choose to pay via ACH or credit cards. Available at a charge per transaction. 
  • Tenant Management: Maintain history and records for every tenant, receive notifications for lease renewals, track late rental payments and automate late fee payments. 
  • Expense Tracking: Track income and expenses with customized worksheets and organize according to IRS categories to maximize tax savings. Receive expert advice on recurring income and expense items, and eliminate repetitive data entry using customizable automation. 
  • Tenant Portal: Residents can check bank balances, receive rent reminders, communicate with owners and managers, and pay rent securely through the portal. 
  • Document Management: Store and manage unlimited documents for every transaction. 
  • Bookkeeping: Automate data entry of recurring income and expense items. Generate cash flow statements, tax reports and schedule e-reports seamlessly. 
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Product Ranking

#38

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#48

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Property Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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SimplifyEm
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Accounting & Financial Management Business Operations Dashboards And Reporting Leasing Maintenance Marketing Platform Capabilities 75 89 65 84 68 17 55 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 18 reviews
Great User Sentiment 243 reviews
80%
of users recommend this product

SoftPro has a 'great' User Satisfaction Rating of 80% when considering 18 user reviews from 2 recognized software review sites.

83%
of users recommend this product

SimplifyEm has a 'great' User Satisfaction Rating of 83% when considering 243 user reviews from 3 recognized software review sites.

4.0 (2)
4.6 (14)
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4.1 (122)
4.0 (16)
4.2 (107)

Synopsis of User Ratings and Reviews

Streamlined Workflow: SoftPro's intuitive interface and automated processes make it easy to manage tasks like scheduling appointments, collecting rent, and processing payments, saving time and reducing errors.
Comprehensive Reporting: SoftPro provides detailed financial reports and property performance metrics, giving property managers valuable insights into their operations and helping them make informed decisions.
Strong Communication Tools: SoftPro's communication features, such as email and text messaging, allow property managers to stay in touch with tenants and vendors, ensuring smooth communication and timely responses.
Mobile Accessibility: SoftPro's mobile app allows property managers to access key features and manage their properties from anywhere, anytime, providing flexibility and convenience.
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Streamlined Accounting: Users praise SimplifyEm for its intuitive interface that simplifies complex accounting tasks, such as tracking income and expenses, generating financial reports, and reconciling bank statements. This makes it easier for property managers to stay organized and make informed financial decisions.
Efficient Tenant Management: The platform offers robust features for managing tenants, including online rent collection, lease tracking, and communication tools. This allows property managers to streamline tenant interactions and reduce administrative overhead.
Improved Communication: SimplifyEm facilitates seamless communication between property managers, tenants, and owners through automated email and text message notifications. This helps keep everyone informed about important updates, such as rent payments, maintenance requests, and lease renewals.
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Limited Reporting Capabilities: Some users have reported that SoftPro's reporting features are limited, making it difficult to generate the specific reports they need for their business. For example, some users have found it challenging to create custom reports or to export data in a format that is compatible with other software programs.
Steep Learning Curve: SoftPro can be a complex system to learn, especially for new users. The interface can be confusing and the software may require extensive training to use effectively. This can be a significant barrier for smaller property management companies with limited resources.
Lack of Mobile Functionality: SoftPro's mobile app is not as robust as some other property management software options. This can be a major inconvenience for property managers who need to access information or manage tasks on the go.
Customer Support Issues: Some users have reported experiencing difficulties with SoftPro's customer support. They have found it challenging to get timely and helpful assistance when they need it. This can be a major frustration for users who are struggling with the software or who have urgent issues that need to be resolved.
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Limited Customization: Users express frustration over the lack of flexibility in tailoring the software to their specific workflows. For example, options for customizing reports are limited.
Basic Accounting Features: SimplifyEm primarily focuses on property management tasks, and its accounting capabilities are considered rudimentary by some users. They desire more advanced features for financial reporting and analysis.
Customer Support Concerns: Some users report difficulties in getting timely and effective support from SimplifyEm when encountering technical issues or needing assistance with the software.
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Is SoftPro the "software pro" for managing properties? SoftPro is a leading real estate closing and title insurance software solution used by a large number of customers, with a strong reputation for customer service, support, and product development. Users particularly appreciate its robust features for managing the entire closing process, from order entry to final title policy issuance. The software's ability to automate tasks, such as populating documents with data from a single entry, is a significant time-saver. Users also praise SoftPro's comprehensive training program, which helps them navigate the software's extensive capabilities. However, the sheer breadth of features can feel overwhelming initially, especially for users transitioning from less sophisticated systems. Despite this, SoftPro's exceptional customer support and training resources make it a worthwhile investment for businesses of all sizes in the real estate industry seeking to streamline their closing and title insurance processes.

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Is SimplifyEm simply the best, or are there simpler options out there? Users praise SimplifyEm for its user-friendly interface, especially compared to more complex software like AppFolio. One user raved about SimplifyEm's intuitive design, saying even those who aren't tech-savvy can easily navigate the platform. This ease of use is crucial for property managers who need to quickly access information and complete tasks. Users also appreciate SimplifyEm's robust features, including online tenant portals, automated reminders, and mobile access, which streamline communication and management tasks. However, some users have expressed concerns about SimplifyEm's customer support, finding response times to be slow and occasionally unhelpful. While SimplifyEm boasts affordability, some users feel the limited customer support makes it a less attractive option compared to competitors with more responsive support teams. Overall, SimplifyEm seems best suited for individual landlords or small property management companies who prioritize ease of use and affordability over extensive customer support. Its intuitive design and comprehensive features make it a solid choice for those who need a straightforward solution to manage their properties efficiently.

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