Yardi Voyager vs ResMan

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Our analysts compared Yardi Voyager vs ResMan based on data from our 400+ point analysis of Property Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Yardi Voyager is a web-based platform that helps real estate operators manage commercial and residential properties across housing industries. Users can execute leasing, manage operations, provide innovative services, automate workflows and run analytics. It offers centralized data access, accounting, compliance, resident screening and more. It also allows customization and integration from a single point of access.
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ResMan is a comprehensive property management software designed to streamline operations for property managers and owners. It's particularly well-suited for those managing multifamily residential properties, offering a suite of tools that cover leasing, accounting, maintenance, and compliance. One of the key benefits of ResMan is its ability to provide a centralized platform for managing all aspects of property management, enhancing efficiency and reducing the need for multiple software solutions. Users appreciate features such as automated rent collection, tenant screening, and customizable reporting, which significantly ease the day-to-day tasks of property management.

When compared to similar products, ResMan stands out for its user-friendly interface and robust customer support. Pricing considerations for ResMan typically involve a monthly subscription fee, which may vary based on the number of units managed, making it scalable for both small and large property management companies. This flexibility in pricing, combined with its comprehensive feature set, makes ResMan a competitive option in the property management software market.

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Product Assistance

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24/7 Live Support
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Product Insights

  • Save Time and Money: Ensure accuracy with a unified and integrated database. Reduce administrative costs by automating recurring tasks like leasing, move-ins and outs, invoicing, work order management and more. 
  • Empower Accounting: Streamline financial management with an accounting module designed to handle property accounts and maintain compliance with GAAP and IFRS standards. 
  • Simplify Operations: Quickly locate account information using a menu search box and site search engine. Navigate easily by making a list of the most-used screens and dashboards and creating shortcuts. 
  • Promote Mobility: Team members can access the platform using any mobile web-browsing device and stay on top of every business process from remote locations. 
  • Tailor To Fit Needs: Build personalized software by adding unique features like marketing, payment processing, screening and more from the extended Yardi ecosystem. Supports integration with external solutions for applicant screening, ILS connections, renter’s insurance, revenue management and more. 
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  • Streamline Management: Market, manage and grow mixed portfolios using a single platform. 
  • Better Visibility: Offers end-to-end visibility and easy trackability of entire customer journeys from leads to leases and renewals. 
  • Improve Resident Experience: Attract prospects with appealing websites, communicate via bi-directional text messages, and allow residents to sign leases and pay rent digitally from any remote location. 
  • Save Time on Accounting: Automatically record transactions, track receivables and balance account payables. Offers property management-specific features like GPR processing, intercompany transactions, utility billing and more. 
  • Easy Reporting: Generate reports with a few clicks and export them in Excel or PDF format. Provides report templates, including ASC 842, audits, profitability, online engagement and more. 
  • Simplify Property Maintenance: Get real-time inventory visibility and use drag-and-drop tools to design maintenance task flows. 
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  • Centralized Data: Consolidate property, accounting, leasing and analytics data in one platform to create a single source of information, eliminating hassle and saving time. Access unlimited document storage. 
  • Leasing: Control all aspects of leasing workflows, starting from initial contact and guest cards to renewals and move-outs. Use real-time tracking to match prospects with vacant units quickly. 
  • Accounting: Maintain general ledgers, record company financials, manage multiple sets of books and account trees, and track CAM reconciliations. Automate recurring journal entries, sustain segmented and inter-company accounting and more. 
  • Reporting and Analytics: Drill down on specific items with customizable reports. Make informed business decisions using snapshots of company performance and real-time analytics. 
  • Data Security: Safeguard personal and customer data using encryption and the latest intrusion prevention practices. Store data across 12 warehouses positioned across the globe and comply with PCI, SSAE 18 and Sarbanes-Oxley regulations. Conduct third-party audits yearly to maintain compliance. 
  • Integrations: Incorporate other Yardi modules to make an end-to-end enterprise solution including unique investor and tenant services, BI, CRM, utility billing, construction management, energy management and more. 
  • Research and Marketing: Research property data, including transactions, ownership and debt information covering all real estate asset types to uncover vital market insights. Receive expert advice on organic traffic, PPC campaigns, reputation management, social engagement and ILS listings. Available through integrations with RentCafe Suite and CommercialEdge. 
  • CRM and Call Center: Capture every lead with instantaneous notifications and unlimited custom follow-ups. Eliminate missed leasing opportunities with call center assistance that prioritizes calls from the most qualified sources and maximizes ROI. Available via RentCafe CRM Flex and RentCafe Connect integrations. 
  • Resident Screening: Inspect rental payment history, verify proof of employment, income and ID, and screen credit history and international background to select the ideal tenants. Ensure data security for residents and help build their credit score with on-time rent payment reporting. Available through the RentCafe Suite integration. 
  • Payment Processing: Let residents pay via a browser-based module, walk-ins at retail locations or a mobile application. Simplify check processing by scanning and converting them into digital transactions. Available with the RentCafe Suite integration. 
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  • Marketing: Attract renters, boost online engagement and build brand equity with these tools: 
    • ResMan CRM: Use AI chatbots, automated email responses, contextual templates and click-to-dial phone options to communicate with prospects. 
    • Interactive Websites: Build an ADA-compliant custom website to attract and retain renters, manage brands and provide virtual property tours. 
    • Virtual Tours: Showcase availability, locations, balcony views and more. Virtually navigate visitors across buildings and floors. Create digital tours based on 2D or 3D floor plans, with integrations for MatterPort and Razz. 
  • Leasing: Streamline leasing activities by offering an easy application process. Leverage an integration with BlueMoon: use legal leases and pre-built forms, available with the Pro plan, or create custom lease forms with personalized clauses and obligations, available with the Pro-Flex plan. 
  • Lead Management: Access a 360-degree view of leads and applications, send branded emails and bi-directional text messages in bulk, and monitor leasing team activities through a real-time log of all lead pursuits. 
  • Resident Screening: Screen prospects by evaluating proprietary, eviction and criminal records, and addressing history, identity fraud and credit score using a statistically validated scoring model. Save time and automate fee collection using built-in screening tools. 
  • Payment: Receive, process and reconcile payments for applications, leases, rent and amenities through a unified platform, compliant with PCI level I, SSAE 18, SSL, NACHA and credit card rules and regulations. Maintain a single record system for timely and accurate reporting. 
  • Resident Portal: Renters can submit and track work order requests, make online payments, store important documents, receive package notifications and grant entry permission for external guests from a single portal. 
  • Communication: Ensure timely communication of important information and updates via text messages. Compose messages and broadcast them to multiple contacts for notifications of service outages or social events. 
  • Property Maintenance: Track and manage work orders, monitor inventory lists and streamline on-site workflows from a unified dashboard. 
  • Accounting: Allocate expenses across the entire portfolio for keeping both a general ledger journal and accounts payable bill entries. Save time and maintain a proper audit trail by automating accounts receivable processes. Gain unique insights into the business with personalized Gross Potential Rent estimations and parameters. 
  • Reporting: Generate property or portfolio level reports to acquire specific insights about stakeholders, managers and investors. Gain actionable insights and drill down to discover opportunities using unique reports. 
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Product Ranking

#25

among all
Property Management Software

#36

among all
Property Management Software

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Analyst Rating Summary

91
73
98
73
94
62
94
86
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Accounting & Financial Management
Marketing
Platform Capabilities
Business Operations
Dashboards and Reporting
Marketing
Dashboards and Reporting

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Yardi Voyager
ResMan
+ Add Product + Add Product
Accounting & Financial Management Business Operations Dashboards And Reporting Leasing Maintenance Marketing Platform Capabilities 98 94 94 93 85 98 95 73 62 86 59 75 98 82 0 25 50 75 100
96%
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4%
62%
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38%
100%
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57%
0%
43%
100%
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86%
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14%
94%
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6%
56%
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44%
86%
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14%
71%
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29%
100%
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93%
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7%
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20%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

50%
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63%
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37%

User Sentiment Summary

Great User Sentiment 386 reviews
Excellent User Sentiment 446 reviews
82%
of users recommend this product

Yardi Voyager has a 'great' User Satisfaction Rating of 82% when considering 386 user reviews from 5 recognized software review sites.

91%
of users recommend this product

ResMan has a 'excellent' User Satisfaction Rating of 91% when considering 446 user reviews from 3 recognized software review sites.

4.4 (14)
4.4 (14)
4.0 (163)
4.7 (75)
4.6 (5)
4.5 (357)
4.2 (180)
n/a
4.0 (24)
n/a

Awards

SelectHub research analysts have evaluated Yardi Voyager and concluded it earns best-in-class honors for Accounting & Financial Management and Marketing.

Accounting & Financial Management Award
Marketing Award

SelectHub research analysts have evaluated ResMan and concluded it earns best-in-class honors for Marketing. ResMan stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Marketing Award

Synopsis of User Ratings and Reviews

Multisite Management: The software can handle diverse portfolios, including commercial, residential, HOA, affordable and student housing, according to 100% of reviews on this aspect.
Accounting: 88% of users reviewing property bookkeeping said it’s easy and convenient to handle complex accounting.
Reporting: It can pull a variety of reports with a few clicks and helps streamline trackability with customizable dashboards, according to 79% of reviews on this element.
PayScan: According to 89% of reviews on transaction recording, the platform helps save time through automated invoice scanning and personalized accounts payable workflows.
Templates: It offers a rich template library for leases, emails and other documents, according to 78% of reviews on this aspect.
Integrations: 93% of users reviewing software connectivity said it’s easy to integrate the platform with other software and transfer data.
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Streamlined Accounting: ResMan appears to offer robust accounting features that simplify financial management for property managers. Users frequently mention appreciating the automation of tasks like rent collection and late fee calculations, which can save time and reduce errors.
Efficient Maintenance Management: The platform seems to provide tools for handling maintenance requests effectively. Users often highlight the ability to track work orders, assign tasks to vendors, and communicate with tenants throughout the process, leading to improved responsiveness and tenant satisfaction.
Comprehensive Reporting: ResMan likely includes a variety of reporting options that give property managers insights into their operations. Users commonly note the value of reports that track key metrics such as occupancy rates, rental income, and expenses, enabling data-driven decision-making.
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User Interface: 77% of reviews on usability mentioned that the UI is unintuitive and involves a steep learning curve.
Performance: The platform is prone to lagging and frequently logs users out of their portals, according to 81% of reviews on software performance.
Support: The support team is unresponsive, according to 89% of users reviewing customer support.
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Learning Curve: The software can be challenging to learn due to its extensive features and complex interface, potentially requiring significant time investment from property management teams.
Customer Support: Users have reported difficulties reaching customer support and experiencing extended wait times for assistance, which can be frustrating when urgent issues arise.
Customization Limitations: While ResMan offers some customization options, users may find limitations in tailoring the software to their specific workflows or unique property management requirements.
Integrations: Integrating ResMan with other software systems used by property management companies can be complex and may require additional technical expertise or custom development.
Pricing Structure: The pricing structure, particularly for larger property portfolios or those requiring advanced features, can be perceived as expensive compared to alternative solutions in the market.
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Yardi Voyager is an end-to-end solution that helps manage multisite property portfolios and provides a robust accounting and reporting module. The platform streamlines rent collection and accounts payable with PayScan and offers various templates for quick leasing and emails. Businesses can easily connect it with popular third-party platforms. But reviews noted that the UI is old and unintuitive, complicating simple tasks. On top of that, customer support is slow, and the platform is prone to crashes. Considering everything, Yardi Voyager is ideal for enterprises with in-house IT but can get overwhelming for single landlords and small property managers with minimal technical expertise.

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ResMan receives consistent praise for its comprehensive suite of features, encompassing accounting, marketing, leasing, and resident management functionalities. Users particularly appreciate the software's ability to streamline rent collection, maintenance requests, and communication with residents, leading to increased efficiency and a more organized workflow. The user-friendly interface and intuitive design make it easy for both novice and experienced property managers to navigate the platform effectively. However, some users note that the extensive features can have a steeper learning curve, requiring dedicated time and effort to fully master the system. Additionally, while ResMan offers robust reporting capabilities, some users express a desire for more customizable reporting options to tailor data analysis to their specific needs. In comparison to competitors like Yardi and AppFolio, ResMan stands out for its affordability and scalability, making it a suitable choice for property management companies of all sizes. The software's pricing structure is often perceived as more transparent and predictable, allowing businesses to effectively manage their budgets. Moreover, ResMan's open API facilitates seamless integration with other essential business tools, further enhancing its versatility and adaptability to diverse workflows. Considering these factors, ResMan emerges as an excellent option for property management companies seeking a comprehensive, user-friendly, and cost-effective solution to optimize their operations and elevate resident satisfaction. r-select: auto;">

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