iCIMS vs OutMatch

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Our analysts compared iCIMS vs OutMatch based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

ICIMS is a cloud-based, three-product recruitment suite that can be used together or separately and can integrate with current HR or ATS. It’s designed to help medium to large businesses attract and hire talented candidates for open positions within their organization.

Assisting with every step, from screening applicants to onboarding new employees, it’s able to streamline the recruiting process from start to finish. A user-friendly interface enhances users’ ability to expand their team with the best talent and makes it easy for candidates to find and apply for open positions.
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Outmatch empowers recruiters to create on-brand experiences with assessments, video interviewing and reference checking. It helps hiring managers hire quality candidates, reduce time-to-hire and automate redundant tasks.

Its assessment module evaluates candidates based on their traits and competencies and predicts job performance with behavioral and cognitive assessments.
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$5,000 Monthly, Quote-based
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$300 Monthly
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Android
Chromebook
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Mobile
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Product Assistance

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24/7 Live Support
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Product Insights

  • Collaborate Effectively: Document candidate information and share it with the team for a more collaborative review of candidates. Track metrics such as source of hire, time to fill and cost per hire, giving the team a high-level overview of the hiring process. 
  • Improve Recruiting: By leveraging data and recruiting metrics, the system provides insights into the entire recruiting process. This allows recruiters and HR managers to recognize the process’ shortcomings and make changes to improve the process. 
  • Boost ROI: Track which sources candidates come from, enabling businesses to target their recruitment marketing tactics towards platforms that will yield the best results. 
  • Scalable:  ICIMS can scale with the growth of a company, making it an excellent long-term solution for growing businesses looking to add new team members. 
  • Maintain Consistent Branding: Access customizable templates to design career sites with branding that aligns with the organization’s website. 
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  • Conduct Reference Checks: Conduct robust reference checks to improve hiring quality and reduce turnover rate. It helps recruiters streamline reference calls, improve response rates from references and complete processes faster. 
  • Offer Feedback: Provide immediate feedback to post-interview candidates. It eliminates candidate black holes and keeps them informed throughout the hiring process. 
  • Engage Candidates: Conduct branded video introductions to showcase the company culture, work environment and more. It makes candidates feel valued and engaged in the initial stages of the hiring process. 
  • Collaborate with Team Members: Share recorded interviews with team members to facilitate collaboration and deliver timely, relevant feedback to each candidate. It delivers a consistent experience to increase objectivity and reduce bias. 
  • Candidate Experience: Deliver a seamless, personalized experience to hire better employees, reduce hiring time and boost candidate engagement. 
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  • Google Integrations:  Connect with candidates directly through Google. ICIMS connects through the popular search engine, reducing costs and improving the overall applicant experience. 
  • White Labeling: The system supports branding all communication with candidates. Users can also import information from their social media and upload resumes using Google Drive, Dropbox or OneDrive. 
  • Job Posting: Post unlimited jobs across a variety of job boards. One-click posting allows recruiters to easily post jobs on multiple sites to find the best candidates.  
  • Mobile:  With the Advanced Communications Suite, recruiters can leverage the benefits of text messaging, live chat and artificial intelligence. This feature allows users to consolidate all communications in one place. 
  • Onboarding: By storing and tracking forms, iCIMS Recruit can automate onboarding. The system also assists with completing I-9’s and e-verify submissions for new hires. 
  • Reporting and Analytics:  By providing 360-degree visibility into the recruitment and hiring process, it gives users insights into what processes are working well for the organization and which processes can be improved. 
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  • Assessments: Judge traits and competencies with behavioral and cognitive assessments. Get useful insights into reading comprehension, numerical, logical and abstract reasoning skills. 
  • Live Simulation: Provide information about job responsibilities and get insights into their job-specific abilities. Live simulations let recruiters hire the right person with the required skill sets for a specific role. 
  • Automated Scheduling: Schedule interviews based on team availability with automated scheduling. It reduces back and forth emails with a calendar sync inclusion. 
  • Reference Checking Solution: Leverage automated reference checking solutions to connect with more candidates, improve response rate, complete reference checks faster and create a passive talent pipeline. Use a competency-based scoring model to ensure references are objective and job-relevant. 
  • Workflows: Create unique workflows for every job or scenario. Automated workflow progression tracks high-potential candidates faster to speed up the hiring process. 
  • Consolidate Data: Consolidate data to create a holistic data story across the process to make data-driven decisions. Identify bright spots, gaps and inefficiencies in the hiring process with robust, actionable dashboards. 
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Product Ranking

#5

among all
Recruitment Software

#90

among all
Recruitment Software

Find out who the leaders are

Analyst Rating Summary

84
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89
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

iCIMS
OutMatch
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Applicant Tracking Candidate Assessment & Evaluation Career Websites Communications Interview & Offer Management Onboarding Platform Features Talent Sourcing 60 54 89 86 80 97 93 82 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 1425 reviews
Excellent User Sentiment 24 reviews
83%
of users recommend this product

iCIMS has a 'great' User Satisfaction Rating of 83% when considering 1425 user reviews from 5 recognized software review sites.

90%
of users recommend this product

OutMatch has a 'excellent' User Satisfaction Rating of 90% when considering 24 user reviews from 1 recognized software review sites.

5.0 (14)
n/a
4.1 (439)
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4.3 (725)
4.5 (24)
4.4 (44)
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3.5 (203)
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Awards

SelectHub research analysts have evaluated iCIMS and concluded it deserves the award for the Best Overall Recruitment Software available today.

Analysts' Pick Award

OutMatch stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Reporting: The reporting feature is incredibly robust and provides valuable recruiting insights, according to 87% of users.
UE: According to 90% of users who reviewed this pro, the system is easy to navigate and a friendly user experience comes once users are trained up.
Support: About 95% of users who mentioned this pro said customer support is very friendly, helpful and responsive.
Customization: Regarding this feature, approximately 94% of users said that customizations allow users to adapt the system to their needs.
Functionality: According to 80% of users who reviewed this, the system is equipped with robust functionality that can manage the entire recruiting process.
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Reduces Time to Hire: Streamlines the hiring process, enabling recruiters to swiftly identify top candidates and expedite the hiring process.
Improves Quality of Hire: Leverages assessments and data-driven insights to help recruiters make informed decisions and select candidates who are a strong fit for the role and company culture.
Reduces Bias: Promotes objective hiring practices by focusing on skills, abilities, and job-related criteria, mitigating the impact of unconscious bias in the selection process.
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Implementation: Implementation can be complex because there’s a learning curve, according to 67% of users.
Resume Management: According to 100% of users who reviewed this con, the resume management feature poses frequent issues and isn’t the best solution on the market.
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Candidate Experience: Some candidates report technical issues and a cumbersome experience when completing assessments, which can lead to frustration and application abandonment.
Limited Customization: Users mention a lack of flexibility in tailoring assessments and reports to specific roles or organizational needs, potentially leading to irrelevant data.
Implementation Challenges: Integrating OutMatch with existing HR systems can be complex and time-consuming, requiring significant IT support and resources.
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ICIMS is a top-rated recruitment system - with satisfied customers, only two ‘cons’ were identified versus five ‘pros’ throughout the review synopsis process. While reporting was reviewed as highly robust, some users complained that custom reports were difficult to create. The system comes with intuitive navigation and top-notch support, but users said customizations can be difficult to manage without prior IT experience and a couple of reviewers mentioned that there are some core recruiting processes that are left out in terms of functionality.

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OutMatch seems to be a bit of a mixed bag, based on user feedback from the past year. While it appears to do the job, there are definitely some areas where it could improve to really knock it out of the park. Let's dive into what users are saying about this recruitment software. One of the things that users consistently point out is the clunky and outdated interface. It's not exactly user-friendly, and it can feel like you're navigating a system from a bygone era. This can be a real drag on productivity, especially for new users who have to climb a steep learning curve. On the flip side, OutMatch does get kudos for its robust reporting capabilities. Users appreciate the depth of data they can access and the flexibility to create custom reports. This is a big plus for data-driven HR teams who want to track key metrics and make informed decisions. When it comes to standing out from the crowd, OutMatch's assessment tools are a key differentiator. These tools are designed to help companies make better hiring decisions by providing insights into candidates' skills, personalities, and cultural fit. However, some users find the assessments to be a bit too rigid and not always relevant to the specific roles they're hiring for. This can lead to a disconnect between the assessment results and the actual requirements of the job. So, who is OutMatch best suited for? Based on user reviews, it seems like this software is a better fit for larger organizations with dedicated HR teams who have the time and resources to invest in learning the system and customizing it to their needs. Smaller companies or those with limited HR support might find OutMatch to be a bit too complex and cumbersome for their liking. Ultimately, the decision of whether or not to use OutMatch comes down to carefully weighing its strengths and weaknesses against your specific needs and priorities.

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Screenshots

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