iCIMS vs Workable

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Our analysts compared iCIMS vs Workable based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

Workable Software Tool

Product Basics

ICIMS is a cloud-based, three-product recruitment suite that can be used together or separately and can integrate with current HR or ATS. It’s designed to help medium to large businesses attract and hire talented candidates for open positions within their organization.

Assisting with every step, from screening applicants to onboarding new employees, it’s able to streamline the recruiting process from start to finish. A user-friendly interface enhances users’ ability to expand their team with the best talent and makes it easy for candidates to find and apply for open positions.
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Workable is a recruitment software designed to streamline the hiring process for businesses of all sizes. It offers a user-friendly interface and a comprehensive set of features that cover the entire recruitment lifecycle, from posting job openings to onboarding new hires. Small and medium-sized businesses, as well as large enterprises, find value in Workable due to its scalability and flexibility.

Workable provides several benefits to its users, including improved efficiency in the hiring process, reduced time-to-hire, and better collaboration among hiring teams. Popular features include job posting to multiple platforms, applicant tracking, interview scheduling, and offer management. Compared to similar products, Workable is often praised for its ease of use, intuitive interface, and robust feature set. Pricing for Workable is based on the number of active jobs and the features included, with options for monthly or annual payments.

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$5,000 Monthly, Quote-based
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$250 Monthly
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Collaborate Effectively: Document candidate information and share it with the team for a more collaborative review of candidates. Track metrics such as source of hire, time to fill and cost per hire, giving the team a high-level overview of the hiring process. 
  • Improve Recruiting: By leveraging data and recruiting metrics, the system provides insights into the entire recruiting process. This allows recruiters and HR managers to recognize the process’ shortcomings and make changes to improve the process. 
  • Boost ROI: Track which sources candidates come from, enabling businesses to target their recruitment marketing tactics towards platforms that will yield the best results. 
  • Scalable:  ICIMS can scale with the growth of a company, making it an excellent long-term solution for growing businesses looking to add new team members. 
  • Maintain Consistent Branding: Access customizable templates to design career sites with branding that aligns with the organization’s website. 
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  • Streamlines Recruiting Process: The automation and AI database of the program make it easier to assess and onboard potential hires quickly. This includes point-and-click job site posting, quick overviews of applicants and open positions, templates for offer letters and e-signatures. 
  • More Qualified Hires: It offers assessments that can aid in making more informed hiring choices with increased objectivity and consistency across the board.  
  • Less Downtime: The app protects data with fault-tolerant systems in the infrastructure that allow it to keep running even if other machines or servers have problems. This guarantees an uptime of 99.8%, allowing users to stay in business more consistently. 
  • Smoother Communication: It has the capability to reduce notifications and stop the division of attention between different communication channels. This can improve team effectiveness and cohesion. 
  • Better Organization: The solution can reduce time spent looking for candidate data by centralizing resumes, interview information and interactions with potential hires on a single timeline. 
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  • Google Integrations:  Connect with candidates directly through Google. ICIMS connects through the popular search engine, reducing costs and improving the overall applicant experience. 
  • White Labeling: The system supports branding all communication with candidates. Users can also import information from their social media and upload resumes using Google Drive, Dropbox or OneDrive. 
  • Job Posting: Post unlimited jobs across a variety of job boards. One-click posting allows recruiters to easily post jobs on multiple sites to find the best candidates.  
  • Mobile:  With the Advanced Communications Suite, recruiters can leverage the benefits of text messaging, live chat and artificial intelligence. This feature allows users to consolidate all communications in one place. 
  • Onboarding: By storing and tracking forms, iCIMS Recruit can automate onboarding. The system also assists with completing I-9’s and e-verify submissions for new hires. 
  • Reporting and Analytics:  By providing 360-degree visibility into the recruitment and hiring process, it gives users insights into what processes are working well for the organization and which processes can be improved. 
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  • Job Posting: Lets you create job descriptions from templates and post to over 200+ job boards and sites. It can also make branded pages for sites such as Google, Facebook, LinkedIn and more. 
  • Mobile-Friendly: The app works on iOS and Android. Candidates can fill out application forms specifically formatted for mobile. 
  • Greater Compliance: It has built-in functions to accommodate GDPR, EEOC and OFCCP standards as laws in the U.S., U.K. and elsewhere. 
  • Integrations The program has the capability to integrate social media, apps, recruiting tools, background checks, calendars and HR tech. This includes over 40 programs including G Suite, Namely, Tableau, Facebook, Bob, Glassdoor and more. 
  • Security/Compliance: Safety measures on the platform include encryption, incident management, security assessments, disaster recovery, ISO 27001 certification, network security, logging/monitoring and 3rd-party audits. 
  • Reporting: Users can access data to answer executive questions and send auto-generated reports. They can also track information in real-time and make adjustments as needed. 
  • Candidate Database: The AI-searchable database includes over 700+ job descriptions and titles and 400 million applicants. Filters allow recruiters to search by skill, experience or location. Profiles include competencies, background checks, video interviews and more. 
  • Passive Searching: The program finds more than 1000+ candidates and automatically places ads in front of them on Facebook and Instagram. On average, this produces between 10-20 applicants per week. 
  • Single Sign-On: It cuts down on password memorization while built-in budgets and workflows make it easy to reference important intel without leaving the app. 
  • Referrals and Rewards: It sends open job positions to employees who can share them with friends, post them to social networks and track the results for gamified referral rewards. 
  • Internal Hiring: Users can inform employees of open internal opportunities within the company. 
  • Scheduling: Potential hires can schedule from pre-selected spots on the employer’s calendar. The system follows up with an auto-invite complete with reminders, a map and photos of attendees. 
  • Hiring Strategy Management: It can plan, manage and track the hiring strategy. Users can also make changes to budgets, timelines and resources to align with team needs without leaving the app. 
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Product Ranking

#5

among all
Recruitment Software

#11

among all
Recruitment Software

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Analyst Rating Summary

84
73
60
43
54
56
89
66
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Onboarding
Integrations & Extensibility
Platform Features
Career Websites
Communications
Integrations & Extensibility
Platform Features

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

iCIMS
Workable
+ Add Product + Add Product
Applicant Tracking Candidate Assessment & Evaluation Career Websites Communications Interview & Offer Management Onboarding Platform Features Talent Sourcing 60 54 89 86 80 97 93 82 43 56 66 64 83 50 87 73 0 25 50 75 100
57%
0%
43%
43%
0%
57%
20%
0%
80%
20%
20%
60%
88%
0%
12%
50%
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50%
86%
0%
14%
57%
14%
29%
77%
0%
23%
64%
9%
27%
100%
0%
0%
0%
0%
100%
95%
0%
5%
84%
0%
16%
75%
0%
25%
68%
0%
32%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

91%
0%
9%
82%
0%
18%

User Sentiment Summary

Great User Sentiment 1425 reviews
Great User Sentiment 784 reviews
83%
of users recommend this product

iCIMS has a 'great' User Satisfaction Rating of 83% when considering 1425 user reviews from 5 recognized software review sites.

89%
of users recommend this product

Workable has a 'great' User Satisfaction Rating of 89% when considering 784 user reviews from 4 recognized software review sites.

5.0 (14)
4.5 (14)
4.1 (439)
4.6 (327)
4.3 (725)
n/a
n/a
4.4 (384)
4.4 (44)
n/a
3.5 (203)
4.2 (59)

Awards

SelectHub research analysts have evaluated iCIMS and concluded it deserves the award for the Best Overall Recruitment Software available today.

Analysts' Pick Award

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Synopsis of User Ratings and Reviews

Reporting: The reporting feature is incredibly robust and provides valuable recruiting insights, according to 87% of users.
UE: According to 90% of users who reviewed this pro, the system is easy to navigate and a friendly user experience comes once users are trained up.
Support: About 95% of users who mentioned this pro said customer support is very friendly, helpful and responsive.
Customization: Regarding this feature, approximately 94% of users said that customizations allow users to adapt the system to their needs.
Functionality: According to 80% of users who reviewed this, the system is equipped with robust functionality that can manage the entire recruiting process.
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Timer Saver: A total of 92% users who talked about the system’s efficacy said its automated systems saved them valuable time.
Easy to Use: Around 91% of reviewers who discussed the system’s usability felt it was simple to learn and use.
Customer Service: Support services were accurate, helpful and fast according to 90% of those commenting on customer service.
Excellent Recruiting Capabilities: A total of 88% of users that talked about the recruiting tools were pleased with its capabilities.
Useful Reporting: Around 80% of reviewers who discussed the reporting felt it gave them the insights they needed to plan strategically.
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Implementation: Implementation can be complex because there’s a learning curve, according to 67% of users.
Resume Management: According to 100% of users who reviewed this con, the resume management feature poses frequent issues and isn’t the best solution on the market.
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File Grouping Issues in ATS: In 90% of reviews that mentioned attaching additional files to candidate profiles, users said they ran into problems.
Lacks Customization: Around 75% of reviewers discussing customization felt it was lacking.
Group Discussion Troubles: In reviews that talked about facilitating group feedback, 67% said they had issues connecting or that it was hard to get comments from everyone.
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ICIMS is a top-rated recruitment system - with satisfied customers, only two ‘cons’ were identified versus five ‘pros’ throughout the review synopsis process. While reporting was reviewed as highly robust, some users complained that custom reports were difficult to create. The system comes with intuitive navigation and top-notch support, but users said customizations can be difficult to manage without prior IT experience and a couple of reviewers mentioned that there are some core recruiting processes that are left out in terms of functionality.

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Workable is a recruiting solution that provides a range of hiring tools. Users who commented on the platform said it was efficient and saved time and effort with its automated processes. Reviewers liked the UI and said it was easy to learn and adopt and had overwhelmingly positive experiences with the prompt and knowledgeable customer service. They felt the reporting worked well and delivered the necessary data to plan strategically. Above all, they were impressed with the recruiting functionality and especially liked the ATS, one-click job posting and talent acquisition and sourcing features. Hiring managers especially found it beneficial. In terms of issues and opportunities for growth, users consistently had problems attaching and grouping additional files with the candidate profile. They state it was difficult to centralize documents other than resumes such as certifications, samples, letters of recommendation and more. Some also felt that the overall customization and branding was somewhat limited. Last, workers reported difficulty getting everyone’s feed together in group settings on the platform. Workable may be a good fit for medium-sized organizations, especially those with hiring managers, who need to automate the recruiting process. Larger companies may find it too limiting. It may also be a good fit for small companies with the necessary budget; many found it quite affordable.

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Screenshots

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