iSmartRecruit vs SilkRoad Recruiting

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Our analysts compared iSmartRecruit vs SilkRoad Recruiting based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

SilkRoad Recruiting Software Tool

Product Basics

iSmartRecruit is a CRM tool that caters to small and medium-sized corporate HR and staffing agencies. It helps identify the best candidates, reduces hiring time, improves communication, strengthens the bond between the employer and the employee and solidifies employee relationships. It can manage evolving business needs.

It stores the client and candidate information in one place, sets reminders for future events and sends automated emails in bulk. Real-time dashboards track the candidate’s progress throughout the recruitment process.
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SilkRoad Recruiting is a cloud-based Applicant Tracking System (ATS) that delivers an engaging candidate experience and makes it easy for users to attract, screen and hire the best talent across various job boards and social media platforms.

It serves organizations of different sizes and complexities to engage, retain and grow talent. It delivers a seamless candidate experience throughout the hiring process with a streamlined and innovative UI.
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Android
Chromebook
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Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
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Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Automated Applicant Tracking and Recruitment:  Enables companies to automate the recruitment process. The AI-powered, innovative automation capabilities aid in selecting the best match for a particular position. 
  • Synchronize Communication:  Synchronize e-mail communication with the candidates through mail clients like Outlook or Thunderbird. Send automated bulk emails with predefined email templates. 
  • Visualize the Hiring Pipeline:  Visualize the hiring process, track candidates throughout the recruitment workflow and move them from one stage to the next. 
  • Sync Company Website: Sync jobs on the business website by integrating it with the software. 
  • Single Source-of-Truth: Store all the candidate and client records in one place to facilitate hassle-free communication and conduct an effective search while retrieving records. 
  • Access Real-Time Dashboards: Access real-time dashboards to visualize a complete picture of the recruitment process and track active jobs and leads. 
  • Hire-on-the-Go: Hire on the go with the optimized mobile platform. It has an intuitive interface that provides a straightforward candidate experience. 
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  • Attract Candidates: Attract candidates by delivering an exceptional candidate experience. Create a tailored candidate experience that communicates the culture and values of an organization effectively. 
  • Reach Qualified Talent Quickly: Reach the qualified candidates quickly and effectively through an unparalleled job distribution network. Hiring managers can review candidates, create and distribute a digital offer and launch the onboarding process from one place. 
  • Globalize the Hiring Process: Deliver a global experience with a brand presence, and content and messaging tailored to specific geographic locations.This will attract candidates from different locations, creating a diverse workforce. 
  • Sustain Employee Engagement: Encourage employee engagement with learning opportunities for skills development. Provide recognition when individual employee contributions help achieve the overall organizational goals. Engaged employees find innovative ways to improve performance and thus drive business revenue. 
  • Implement Continuous Feedback: Provide consistent employee performance feedback. This ensures the employees are aligned with the organizational goals 
  • Secure Data Connections: Securely sync HR data to the core business systems. The fast, seamless connections minimize costs and facilitate a straightforward data exchange process.  
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  • Reporting: Make clear, data-driven decisions with your team using in-built reporting tools that provide a graphical display and export capabilities. 
  • AI-Based Profile Matching: Select the best candidate for the job with AI-based profile matching. A unique applicant score is assigned to each candidate’s resume based on their skills and other significant criteria that match the job description, then the profile is shortlisted. AI-powered technology helps send automated emails to the candidates. 
  • Promote Open Positions: Promote job opportunities on social networks and job boards with a couple of clicks This feature is supported by automation tools. 
  • Calculate Projected Experience: Automatically calculate the projected experience of the candidate with the resume import feature. For example, if the resume was imported three years ago, with the experience level mentioned as five years, the projected experience is eight years at the current point of time. This criterion helps the hiring managers make accurate decisions. 
  • Advanced Search Capabilities: Use the advanced search capabilities, including keyword search, boolean search, semantic search, contextual search, radius search, fuzzy search, proximity search and more. Radius search allows users to search for candidates in their vicinity with pin codes. 
  • Importing and Parsing Resumes: Import resumes with a simple drag and drop functionality from various social media channels, professional networking sites such as Linkedin, job boards or Gmail. Analyze resumes through an automated resume parser, which detects and captures the candidate’s key information without the need to enter the fields manually. 
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  • Security: CIS TOP 20, NIST and ISO 27000 information security standard framework preserves data confidentiality and integrity. It curbs malicious behavior with industry-leading anti-malware solutions. 
  • Performance Management: Give employees frequent and unbiased performance feedback to engage them at every inflection point. The platform can accommodate multiple performance methodologies. 
  • Succession Planning:  Identify critical positions to be filled and create talent pools with specific metrics. 
  • Human Capital Management: Access learning and development plans that align with business objectives. Deliver customized curriculum employees can access on any device. 
  • Interview Scheduler: Check the availability status of the interviewee with the Interview Scheduler and its ActiveX component.  
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Product Ranking

#17

among all
Recruitment Software

#18

among all
Recruitment Software

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User Sentiment Summary

Excellent User Sentiment 200 reviews
Good User Sentiment 279 reviews
92%
of users recommend this product

iSmartRecruit has a 'excellent' User Satisfaction Rating of 92% when considering 200 user reviews from 4 recognized software review sites.

75%
of users recommend this product

SilkRoad Recruiting has a 'good' User Satisfaction Rating of 75% when considering 279 user reviews from 5 recognized software review sites.

n/a
5.0 (11)
4.8 (16)
3.8 (190)
4.58 (97)
3.8 (23)
4.6 (83)
n/a
n/a
3.9 (10)
3.7 (4)
3.1 (45)

Awards

iSmartRecruit stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Technical Support: The support team is knowledgeable and responsive in providing technical assistance, according to 100% of users.
User-friendly: According to 100% of users who reviewed this pro, the solution is user-friendly.
Robust ATS: It possesses advanced features to keep track of the candidate and client in communication from one place, according to 100% of users.
Integration: About 60% of users who mentioned this pro said it facilitates smooth integration with the web, email and social media sites.
Reporting and Analytics: Regarding this feature, approximately 75% of users said that it has advanced reporting and analytics capabilities.
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Customer Support: The customer support team is proactive in handling user queries, according to 71% of users.
User-Friendly: According to 71% of users who reviewed this pro, the solution is user-friendly. It is easy to navigate the system and understand the basic functions.
Cost-effective: About 100% of users who mentioned this pro said it is more cost-effective than other solutions on the market.
Integration: Regarding this feature, approximately 67% of users said that it facilitates smooth integration with disparate systems.
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Search Capabilities: The search function should be more advanced, according to 50% of users.
Resume Parsing: According to 50% of users who reviewed this con, resume parsing isn’t done effectively.
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Reporting: According to 75% of users who reviewed this con, it doesn’t possess advanced capabilities to create dynamic reports.
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The robust ATS provides innumerable customization options and comprehensive integration options. It has powerful search and data migration capabilities. However, few users believe the UI/UX can be improved to provide an impeccable candidate experience.

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Although the solution addresses the basic needs for recruitment, some users complain it focuses more on the performance management and onboarding processes than the recruiting process. It has limited reporting and search capabilities compared to the other solutions in the market. Most users believe UI and UX should be more intuitive to facilitate ease of use.

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Screenshots

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