JazzHR vs Greenhouse

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Our analysts compared JazzHR vs Greenhouse based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

JazzHR Software Tool

Product Basics

JazzHR is a SaaS service provider that helps companies find and recruit great employees. Recruitment managers can replace spreadsheets and emails with an ATS that automates, centralizes and streamlines the recruitment process. Companies can leverage it to handle any internal approval processes, post and syndicate jobs to paid and unpaid job boards, add job listings to a hosted company career page, create and share employment offers, request referrals, complete onboarding paperwork, customize reporting and track applicant sources.

Features include candidate sourcing and experience, interviews and assessments, applicant tracking, employer branding, collaborative hiring, offers and e-signatures, compliance, and more.
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Greenhouse Recruiting is a comprehensive recruitment software suite designed to help businesses attract and hire candidates. It offers a structured and scalable approach to recruiting with integrations.

The platform holds the number two spot on our overall best recruiting software list. It has earned top rankings in applicant tracking, integrations and extensibility, and platform capabilities. Additionally, it ranks in the top five for communications, onboarding and talent sourcing.

It’s suitable for all business sizes across multiple locations. Key features include automated sourcing, scheduling, talent filtering and live reporting.

The platform automates repetitive tasks, cutting down on manual work. It provides clear visibility into the hiring pipeline, which helps prevent incomplete candidate tracking, productivity gaps and prolonged vacant positions.

An added bonus is its robust data-driven insights, which support better hiring decisions and improve DE&I practices by reducing unconscious bias.

Users appreciate Greenhouse Recruiting’s user-friendly design and intuitive interface. The majority also highly praise its responsive and knowledgeable customer support. In contrast, most note setting up custom reporting is challenging, and the mobile app lacks some desktop features.

Pricing starts at $5,000 per year and is quote-based. Currently, there’s no free trial available.

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Windows
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Android
Chromebook
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Android
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Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Attract Quality Applicants: Attract the maximum number of quality applicants by showcasing brand image in an improved way. 
  • Quickly Screen Resumes: Talent managers to screen resumes even while on the go, making the task of going through several applications quick and convenient. 
  • Eliminate Paperwork: Remove loads of paperwork using digital offer acceptance, onboarding and other recruitment-related formalities. 
  • Manage Referrals: Create and manage available, quick and efficient referrals programs throughout the company to help generate and recruit the best talent. 
  • Better Hiring Decisions: Make fast and informed hiring decisions by letting recruiters gather input and feedback from the entire hiring team in real time. 
  • Quick and Easy Setup: Job posting doesn’t require coding skills — simply paste a single code line on a page that gives access to view all open jobs listed on the company's website. Add, edit and remove job postings from the platform, with changes automatically updated in real time. 
  • Save Time Through Automation: Schedule emails to be sent right away or at a later stage to update candidates about rejections, approvals and more. 
  • Improve Preparedness: Numerous customizable guides keep hiring teams updated with crucial information so they can be better prepared to conduct interviews. 
  • Organize the Interview Process: Stay organized with the ability to manage and maintain multiple calendars and schedules. 
  • Simplify Candidate Comparison: Talent managers can compare and perform a thorough assessment of applicants using score-based evaluations. Easier candidate comparisons make hiring the right talent more convenient. 
  • Personalize Process: Create a consistent and personalized candidate experience by sharing brand value in emails, career pages, website and much more. 
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  • Navigate Seamlessly: Hit the ground running. Users generally like Greenhouse's platform, finding it clean, intuitive and easy to use. They appreciate how simple it is to navigate stages, send emails and view resumes. Platform features almost have a perfect score of 97.
    • Stay Current: It's also worth noting that updates happen pretty frequently, and some users reached out for assistance to navigate changes.
  • Scale Enterprise Operations: Fuse your organization’s processes into the system through advanced data configuration and integrate it with your system. It’s built to work for an organization of any size or stage. Integrations and extensibility take the cake at 95/100.
  • Drive Improvement: Evaluate the hiring process, make informed decisions and track key metrics over time with analytics and reporting. Gather feedback with surveys to foster continuous progress.
  • Recruit Competitively: Create a seamless experience for candidates and stand out in the competitive job market. Represent your unique brand with customizable career pages and job boards. Talent sourcing earns a score of 84 (rhyme not intended).
  • Hire the Best Candidate: Stay organized with scorecards that help assess candidates’ skills and qualifications. Schedule automated interview reminders to ensure candidates have all the details, reducing no-shows.
  • Strengthen Relationships: Use the onboarding module to welcome new employees and become familiar with relevant tools. The CRM module helps nurture talent within your organization and supports your recruiting and hiring efforts.
  • Provide a Localized Experience: Conduct interviews, fill out scorecards and refer candidates to roles in their native language, including English, German, French, Spanish, Italian and Portuguese.
  • Optimize Interview Processes: Develop a robust interview plan to ensure candidates’ conversations are interesting and challenging while avoiding repetitive or irrelevant questions. Applicant tracking comes in at 85 out of 100.
  • Deliver Rejection Fairly: Send rejection emails using custom templates with reasons to maintain transparency, ensuring every candidate is treated respectfully.
  • Save Time on Repeat Resumes: Set a limit to block duplicate and spam applications, filtering out previously viewed or unnecessary info.
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  • Post Syndication: Enables posting to paid as well as free job boards and publishing on various social media platforms to reach the maximum number of job searchers. 
  • Job Posting: Recruiters can post job openings on several paid and free job boards in one click. Use pay-per-post and pay-per-click features to purchase job traffic online and attract more candidates. 
  • Mobile App: Lets job seekers browse and apply for open positions through their mobile phones, which enhances their experience and creates a better impression of the brand. 
  • Fully Customizable Templates: Create custom templates and designs at every level within the application process with an intuitive and integrated platform. 
  • Collaborative Candidate Selection: Team members can cast their votes in favor or against an applicant’s selection, enabling them to decide the best fit together as a team. 
  • Customizable Workflows: Provide consistent messages to candidates to keep them in the loop throughout the whole hiring process. 
  • Customized Career Page: Build from scratch or integrate an existing one with JazzHR’s page to present a personalized look and feel. 
  • Candidate Categories: Talent managers can organize applicants into several groups, categorizing them based on their personalized requirements. 
  • Candidate Ranking: Offers a centralized location for ranking applicants based on several criteria to better organize a talent pool. 
  • Calendar Sync: Integrates with most of the prominent scheduling tools and enables hiring teams to schedule synchronized invites through their calendar, all with a single click. 
  • On-Time Alerts: Send alerts about potential hires to team members’ inboxes, ensuring that everyone is on the same page. 
  • Offer Letter Templates: Provides token embed form fields in Word docs, which recruiters can later use as offer letter templates. 
  • Version Controlled Drafts: Retrieve drafts of declined offers or previous versions of a document at any point in time. 
  • Electronic Signatures: Expedites onboarding stages and pre-employment procedures. 
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  • Applicant Tracking: Use collaboration features like @mentions and shared application reviews, manage candidate pipelines, set detailed access permissions for stakeholders, and get notifications.
  • Hiring Structures: Take a data-driven approach to find the best candidates and reduce bias. Interview planning, prep kits and scorecards highlight key job attributes to keep your process organized.
  • Job Posts: Post jobs to LinkedIn in real time, which helps candidates apply more easily and pulls candidate information directly into Greenhouse.
  • Candidate Experience: Make an excellent first impression with productive interviews and surveys that let candidates share their experiences. Tailor the process with customizable career pages, job boards and email templates.
  • Analytics and Reporting: Access 30+ reports that integrate with Google Sheets or other business intelligence tools for collaboration and analysis.
    • Greenhouse Predicts: Opt for machine learning and predictive analytics with Greenhouse Predicts to quickly understand the likelihood of filling a position.
  • Mobile App: Prepare for a mobile meeting, access reports, provide feedback and stay in the loop with mobile notifications. Access interview prep kits, scorecards, a summary of open positions and candidate profiles anywhere.
  • Onboarding: Design a personalized welcome experience, create a consistent onboarding process and automate tedious tasks. Not sure if your onboarding process is the most effective? Find out through feedback and reporting tools.
    • Tailored Experience: Customize pages to create personalized onboarding for new hires. There's an option to drag and drop pages to match your preference. Automatically assign access by role.
  • Diversity and Inclusion: Ensure your hiring process is compliant and bias-free with scorecards comprising key performance attributes, consistent interviews and EEO data collection.
    • Reduced Bias: Use resume anonymization through AI to take out identifiable details like gender, photos and names. This helps cut down on unconscious bias in hiring, letting you focus on skills and qualifications that really count.
  • Video Conferencing Tools: Incorporate handy communication platforms such as Sparkhire and Zoom to make scheduling virtual interviews more seamless and hassle-free.
  • Data and Reports: Harness data to improve processes. Pipeline history reports spot bottlenecks, track milestones and show consistent metrics. A flexible pipeline helps you focus on the most effective hiring steps.
  • Branded Assets: Tailor the onboarding experience to match your company’s brand. Adjust details like the organization’s name, founding date, button colors and upload a logo for welcome pages.
  • Support Services: Ensure a smooth and effective user experience with a range of support and service options.
    • Customer Support: Provides alerts on new hiring trends, diverse problem-solving perspectives and tailored product configurations.
    • Technical Support: Handles tech-related issues, including troubleshooting, technical guidance and integration configurations.
    • Account Services: Guides you through best practices and strategic partnerships while also providing ongoing support.
    • Professional Services: Provides consulting for custom integrations and data migration to ensure best practices throughout your hiring process.
    • Learning Resources: Gives access to instructor-led training and self-paced learning materials 24/7.
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Product Ranking

#6

among all
Recruitment Software

#34

among all
Recruitment Software

Find out who the leaders are

Analyst Rating Summary

72
82
60
85
54
68
77
58
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Interview & Offer Management
Platform Features
Integrations & Extensibility
Applicant Tracking

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

JazzHR
Greenhouse
+ Add Product + Add Product
Applicant Tracking Candidate Assessment & Evaluation Career Websites Communications Interview & Offer Management Onboarding Platform Features Talent Sourcing 60 54 77 78 91 60 73 64 85 68 58 79 73 60 97 84 0 25 50 75 100
57%
0%
43%
86%
0%
14%
20%
0%
80%
40%
0%
60%
57%
14%
29%
38%
0%
62%
71%
14%
15%
71%
0%
29%
82%
0%
18%
54%
0%
46%
20%
0%
80%
0%
100%
0%
67%
11%
22%
95%
0%
5%
58%
0%
42%
71%
0%
29%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

82%
0%
18%
91%
0%
9%

User Sentiment Summary

Great User Sentiment 1316 reviews
Great User Sentiment 3422 reviews
87%
of users recommend this product

JazzHR has a 'great' User Satisfaction Rating of 87% when considering 1316 user reviews from 5 recognized software review sites.

88%
of users recommend this product

Greenhouse has a 'great' User Satisfaction Rating of 88% when considering 3422 user reviews from 4 recognized software review sites.

4.5 (14)
4.9 (18)
4.3 (348)
4.4 (2391)
4.35 (434)
4.5 (672)
4.4 (426)
n/a
4.2 (94)
4.3 (341)

Awards

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SelectHub research analysts have evaluated Greenhouse and concluded it earns best-in-class honors for Applicant Tracking, Platform Features and Integrations & Extensibility.

Applicant Tracking Award
Platform Features Award
Integrations & Extensibility Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: All reviews on this aspect reveal that it has an intuitive interface that makes it easy to learn the software and use its functions.
Syndicated Job Postings: According to all reviews on this topic, the ability to have postings be visible on several job boards and platforms at once is a benefit.
Customer Support: User support is resourceful, quick and helpful, as 100% of reviews on this feature indicate.
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User-Friendly UI: 88% of users found Greenhouse Recruiting intuitive and easy to navigate. Sending emails, checking scorecards and viewing resumes are all straightforward.
Adaptable Platform: Users value the platform’s continuous updates and new features, which adapt to evolving technology needs.
Helpful Customer Service: 86% of users praise customer support for being effective and providing great training resources. The support team has been described as friendly, helpful and efficient.
Efficient Recruiting Features: A whopping 90% of users have a positive view of the recruiting and candidate experience features. They appreciate the platform's job board integrations, scorecards, scheduling tools and deadline reminders.
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Mobile App: According to 100% of reviews on this feature, the lack of a mobile app makes using the system challenging and less effective, as the browser site isn’t optimized for mobile devices.
Lack of Features: The software comes up short on the variety of features offered in comparison to other HR solutions, as per all reviews mentioning this element.
Report Templates: The report templates and capabilities are limited and complicated, especially in the basic package, as all reviews on the topic suggest.
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Limited Mobile App: Users generally find the mobile app less effective than the desktop version. Some users noted resumes open in an external browser and require downloading to view.
Challenging Reporting: Users have mixed feelings about reporting features. Despite improvements like live reports and better tracking of company metrics, 64% still face challenges. Setting up custom reports can be tricky, and users still have trouble seeing the full pipeline, specifically for candidates who were interviewed but rejected.
Underwhelming Customization: Some users feel that while Greenhouse is customizable, certain features like scorecards and specific data points could benefit from further customization options.
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JazzHR is a solution for companies looking for help with recruitment and other related HR tasks. It offers a simple, intuitive interface, which is good for new users as they can easily learn and start using it. Syndicated job postings is another pro that many users highlight. Customer support is quick and effective as well. However, lack of a mobile app and inadequate templates for reports are two considerable drawbacks. Lastly, it lacks several important features offered by competing platforms. Small and medium businesses that can do without a mobile app and are strictly looking for recruiting capabilities may find it a good option.

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Greenhouse Recruiting stands out with its user-friendly, intuitive and clean interface, earning it a near-perfect score of 97/100 for usability.It’s scalable, fitting all business sizes with its advanced data configuration and integration capabilities, scoring 95/100 for extensibility. Plus, it's in our top five for communications, onboarding and talent sourcing.I found Greenhouse Recruiting's platform to be straightforward for managing the hiring process.I liked how easy it looked to keep track of upcoming interviews and pending applications.Creating a job post is simple. You can start from scratch or use an existing template. They even have templates for offer letters and emails to get the ball rolling. The job post prompts are designed to guide you through the process, so even if you’re new to this, you won’t feel overwhelmed.Just fill in the details like position, department, experience level, number of openings, salary and employment type. Plus, you can add any notes for the interview team—things like who will be on the team, the mission statement, what sets the role apart, specific responsibilities and key questions to ask.The Candidate Scorecard is where you list the skills, personality traits and qualifications you’re looking for. If the standard template doesn’t fit your needs, you can customize it. For instance, you might want to add fields for availability and set up dropdown options for different shifts.For managing interviews, you can tweak the stages and alerts to fit your process. Greenhouse comes with default stages, but you can edit them by clicking the pencil icon, maybe changing "Application Review" to "Candidate Evaluation" if that suits you better. You can drag and drop stages to reorder them or add new ones, and even send tests like a Codility Test to candidates.One of the best features is the automation. Greenhouse will alert you when it's time to move candidates to the next stage, so you avoid delays in the hiring process. Check your daily tasks on the right side of the homepage.When you’re viewing job posts, you have the option to toggle the post live or closed with just a click. If you need to reopen a position, you can make it live again quickly. You can also edit job descriptions or titles with the pencil icon.To add a new job post, just hit "Add Job Post" in the upper right corner. You can also select a default email message to be sent automatically to candidates after they apply. If a candidate applies more than once, their profiles are merged for more efficient tracking.It lets you push job posts to major job boards like Indeed, Glassdoor and LinkedIn Limited so you get good visibility.Request availability by phone or email. After that, scheduling interviews is a breeze; you’ll see your suggested times alongside the candidate’s availability and click the “Schedule Interview” button below to book it.It also doubles as a collaboration tool, letting team members share interview notes and rate candidates.Overall, Greenhouse Recruiting is popular recruiting software with collaborative features to help keep everything organized. It’s ideal for companies looking to manage job postings, track applicants and ensure efficient hiring practices.

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Screenshots

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