SmartRecruiters vs 12Twenty

Last Updated:

Our analysts compared SmartRecruiters vs 12Twenty based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

12Twenty Software Tool

Product Basics

SmartRecruiters is a comprehensive recruitment software solution designed to streamline the entire hiring process, from sourcing and attracting candidates to onboarding new hires. It caters to businesses of all sizes, but its scalability and robust features make it particularly well-suited for larger organizations with complex hiring needs.

Key benefits include improved efficiency through automation, enhanced collaboration among hiring teams, and data-driven insights to optimize recruitment strategies. Popular features encompass applicant tracking, candidate relationship management, interview scheduling, offer management, and onboarding tools.

User experiences suggest that SmartRecruiters offers a user-friendly interface and extensive customization options. Pricing for SmartRecruiters is typically based on the number of users and the desired features, with options for monthly or annual subscriptions.

read more...

12Twenty is a cloud-based recruitment software that streamlines and automates the hiring process for organizations. It provides tools for candidate sourcing, applicant tracking, and talent management. The software is designed to help recruiters find, engage, and hire top talent quickly and efficiently.

12Twenty is well-suited for businesses of all sizes, from small startups to large enterprises. It is particularly beneficial for companies that are looking to improve their hiring efficiency, reduce costs, and enhance their candidate experience.

Key benefits of 12Twenty include its user-friendly interface, robust candidate management capabilities, and seamless integration with other HR systems. Popular features include automated candidate sourcing, interview scheduling, and offer letter generation. User experiences indicate that 12Twenty is a valuable tool for streamlining the recruitment process and improving hiring outcomes.

Pricing for 12Twenty varies depending on the size of the organization and the number of users. It is typically priced on a per-user, per-month basis.

read more...
$500 Monthly
Get a free price quote
Tailored to your specific needs
$10/User, Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Boost Engagement: Configurable tasks, reminders and real-time dashboards allow managers to stay connected with applicants throughout hiring processes. These capabilities foster candidate engagement and help recruiters build relationships with talent communities. On average, SmartRecruiters increases response time by more than 50%, which helps to keep candidates engaged. 
  • Ensure Compliance: SmartRecruiters meets regulatory requirements in more than 100 countries. Users can audit reports on demand, ensuring that they are implementing a compliant recruiting process. 
  • Attract Top Talent: Source candidates through multiple channels, including social media and a variety of job boards. Candidates are able to use the one-click apply function to submit applications with ease. As a result, the average SmartRecruiters’ client sees a 120% increase in job applicant volume. 
  • Collaborate: The system provides features that make it easy for the hiring team to collaborate, ensuring that all members can give input on the hiring process.  
read more...
  • Optimized Candidate Search: Find the perfect fit faster with advanced search filters, candidate matching algorithms, and a talent pool database.
  • Seamless Candidate Experience: Impress candidates with a branded career site, automated communication, and personalized interview scheduling.
  • Streamlined Hiring Process: Automate workflows, reduce paperwork, and accelerate hiring decisions with customizable hiring pipelines.
  • Improved Collaboration: Foster team collaboration with shared candidate profiles, real-time updates, and integrated messaging.
  • Data-Driven Insights: Make informed decisions with comprehensive analytics, performance tracking, and customizable reports.
  • Cost Savings: Reduce recruiting expenses by automating tasks, optimizing candidate sourcing, and reducing time-to-hire.
  • Scalability and Flexibility: Adapt to changing hiring needs with a scalable platform that supports multiple locations, job boards, and user roles.
  • Enhanced Candidate Engagement: Engage candidates throughout the hiring process with personalized emails, automated follow-ups, and social media integration.
  • Compliance and Security: Ensure data privacy and compliance with industry regulations, including GDPR and EEOC guidelines.
  • Exceptional Support: Receive dedicated support from industry experts, including onboarding, training, and ongoing assistance.
  • Improved Candidate Quality: Attract and hire top talent by showcasing your company culture, streamlining the application process, and providing a positive candidate experience.
  • Increased Hiring Efficiency: Reduce the time-to-hire by up to 50% with automated workflows, optimized candidate matching, and streamlined communication.
read more...
  • Job Posting: Post jobs across multiple job boards. The system is able to identify the best platforms to source candidates from and measure hiring costs. 
  • Applicant Tracking System (ATS): Utilize customizable filters and keyword searches to track candidates and workflows. Tracking applicants provides hiring managers with high-level insights into overall performance. 
  • Job Offer: Extend offers to candidates directly through the platform with SmartRecruiters’ offer letter templates and configurable forms. 
  • Data Analytics and Reporting: Leverage recruiting data with real-time dashboards and reports. Build custom reports, on-demand historical data and measure hiring success with KPIs.  
  • Configurable Workflows: Users can automate and customize their workflows. The drag-and-drop interface allows users to quickly build new hiring processes. 
  • Integration: SmartRecruiter offers integrations with more than 350 third-party vendors. These integrations are all available to users at no additional cost and can be implemented into workflows with a few clicks. 
  • Artificial Intelligence: AI recruiting technology provides intelligent candidate suggestions, search for candidates across internal and external databases and access to optional automated job alerts and job recommendations.  
read more...
  • AI-powered resume screening: Quickly and accurately filter candidates based on specific criteria, reducing bias and saving time.
  • Candidate relationship management (CRM): Manage all candidate interactions in one central location, nurturing relationships and streamlining the hiring process.
  • Collaborative hiring: Facilitate seamless collaboration among hiring managers, recruiters, and teams, ensuring a cohesive hiring experience.
  • Job requisition management: Easily create and manage job requisitions, automating the process and ensuring consistency.
  • Interview scheduling: Schedule and manage interviews efficiently, reducing back-and-forth communication and improving candidate experience.
  • Performance tracking: Track key metrics such as time-to-hire, candidate quality, and recruiter performance, providing valuable insights for improvement.
  • Customizable dashboards: Tailor dashboards to specific needs, providing real-time visibility into key hiring metrics.
  • Mobile accessibility: Access and manage recruitment activities on the go, ensuring flexibility and productivity.
  • Seamless integrations: Integrate with popular HR and applicant tracking systems (ATS) to streamline workflows and enhance data sharing.
  • Automated onboarding: Streamline the onboarding process by automating tasks such as document collection, background checks, and welcome emails.
  • Candidate experience tracking: Track candidate feedback and satisfaction throughout the hiring process, ensuring a positive and engaging experience.
  • Compliance and security: Adhere to industry regulations and ensure data privacy with robust compliance and security measures.
read more...

Product Ranking

#3

among all
Recruitment Software

#82

among all
Recruitment Software

Find out who the leaders are

Analyst Rating Summary

77
we're gathering data
60
we're gathering data
54
we're gathering data
85
we're gathering data
Show More Show More

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SmartRecruiters
12Twenty
+ Add Product + Add Product
Applicant Tracking Candidate Assessment & Evaluation Career Websites Communications Interview & Offer Management Onboarding Platform Features Talent Sourcing 60 54 85 61 69 50 89 85 0 25 50 75 100
57%
0%
43%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
20%
0%
80%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
75%
13%
12%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
57%
14%
29%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
54%
0%
46%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
0%
0%
100%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
84%
0%
16%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
74%
9%
17%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

82%
0%
18%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A

User Sentiment Summary

Great User Sentiment 917 reviews
Great User Sentiment 1 reviews
85%
of users recommend this product

SmartRecruiters has a 'great' User Satisfaction Rating of 85% when considering 917 user reviews from 5 recognized software review sites.

80%
of users recommend this product

12Twenty has a 'great' User Satisfaction Rating of 80% when considering 1 user reviews from 1 recognized software review sites.

4.5 (14)
n/a
4.3 (438)
n/a
4.22 (132)
4.0 (1)
4.2 (130)
n/a
4.2 (203)
n/a

Awards

SelectHub research analysts have evaluated SmartRecruiters and concluded it earns best-in-class honors for Talent Sourcing.

Talent Sourcing Award

we're gathering data

Synopsis of User Ratings and Reviews

UI/UX: SmartRecruiters is user-friendly and provides intuitive navigation, according to 100% of users who discussed the interface in reviews.
Integration: According to 75% of users who reviewed this capability, integration options are plentiful and integrations are typically simple to complete.
Functionality: About 55% of users who mentioned it said the system provides robust functionality, though some users criticized the lack of capabilities for fundamental recruiting needs.
Support: Regarding this feature, approximately 100% of users said that the customer support team was responsive and helpful.
ROI: According to 89% of users who reviewed this, SmartRecruiters simplified the recruiting process and provided a fair ROI.
Show more
Easy-to-use interface: Navigating the platform is simple, with intuitive features and clear labeling.
Streamlined hiring process: From posting jobs to onboarding, 12Twenty automates tasks, reducing time and effort.
Powerful candidate matching: Advanced algorithms identify top candidates based on specific criteria, saving time and improving hiring quality.
Comprehensive candidate management: Store and organize candidate information, track progress, and schedule interviews seamlessly.
Collaboration tools: Team members can collaborate on candidate profiles, share notes, and provide feedback efficiently.
Mobile accessibility: Access and manage the platform from anywhere, ensuring a flexible and responsive hiring process.
Customizable templates: Create tailored job descriptions, interview questions, and offer letters to align with company branding.
Integration with other HR systems: Connect 12Twenty with existing HR tools to streamline data sharing and improve efficiency.
Real-time analytics: Monitor hiring metrics, track candidate progress, and identify areas for improvement.
Excellent customer support: Receive prompt and helpful assistance from the dedicated support team.
Cost-effective: 12Twenty offers flexible pricing plans that meet different budget requirements.
Proven track record: Numerous companies have successfully used 12Twenty to enhance their recruitment processes.
Show more
Customization: Customizations can be difficult to complete, according to 50% of users who discussed it in their reviews.
Bugs and Updates: According to 50% of users who reviewed this con, bugs appear semi-frequently and system updates can be disruptive.
Show more
Limited Integrations: Integrates with a narrow range of applicant tracking systems (ATS) and other HR software, hindering data sharing and workflow efficiency.
Incomplete Candidate Profiles: Fails to capture a comprehensive view of candidates, lacking key information such as skills, experience, and availability.
Rigid Interview Scheduling: Lacks flexibility in scheduling interviews, making it difficult to accommodate candidates' availability and urgent hiring needs.
Limited Customization Options: Offers minimal customization capabilities, restricting users from tailoring the platform to their specific recruitment processes.
Inaccurate Candidate Matching: The matching algorithm sometimes fails to identify suitable candidates, resulting in missed opportunities for top talent.
Poor Candidate Communication: Lacks robust communication tools, making it challenging to engage and nurture candidates throughout the hiring process.
Lack of Collaboration Features: Limited collaboration tools hinder seamless communication and coordination among hiring teams.
Insufficient Reporting Capabilities: Offers limited reporting and analytics, making it difficult to track recruitment metrics and identify areas for improvement.
High Pricing: The cost of the platform can be prohibitive for some organizations, especially small businesses with limited budgets.
Steep Learning Curve: The interface and functionality can be complex and time-consuming to learn, requiring significant training and support.
Frequent Technical Issues: Users experience intermittent technical glitches and downtime, disrupting the recruitment process.
Show more

With five ‘pros’ and only two ‘cons’, SmartRecruiter is rated well by its customers. The system is easy to navigate, offers seamless integration, robust functionality, reliable support and a fair ROI. Users say that post-implementation, it helps them save time, shorten the hiring cycle and manage a larger volume of candidates. However, users complained of issues relating to bugs, updates, lack of customization options and the process of implementing customizations.

Show more

12Twenty's modern, user-friendly interface has garnered high praise from users, who find it easy to navigate and visually appealing. However, some users have reported occasional technical glitches and slow loading times, which can be frustrating when working with time-sensitive hiring needs. Compared to similar products, 12Twenty's standout feature is its customizable reporting capabilities. Users appreciate the flexibility to create tailored reports that provide valuable insights into their hiring processes. Additionally, 12Twenty's integration with other popular HR software tools is a major advantage, streamlining workflows and reducing the need for manual data entry. Overall, 12Twenty is a solid choice for organizations seeking a comprehensive and user-friendly recruitment software. Its customizable reporting and seamless integrations make it a powerful tool for optimizing hiring processes. However, organizations should be aware of the occasional technical issues and ensure their IT infrastructure can support the software's demands.

Show more

Screenshots

Top Alternatives in Recruitment Software


ApplicantStack

Breezy HR

Bullhorn

Greenhouse

iCIMS

JazzHR

JobDiva

Jobvite

Lever

SuccessFactors Talent Management

Taleo

Trakstar Hire

Workable

Zoho Recruit

Related Categories

Head-to-Head Comparison

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings