SmartRecruiters vs Crelate

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Our analysts compared SmartRecruiters vs Crelate based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

Crelate Software Tool

Product Basics

SmartRecruiters is a comprehensive recruitment software solution designed to streamline the entire hiring process, from sourcing and attracting candidates to onboarding new hires. It caters to businesses of all sizes, but its scalability and robust features make it particularly well-suited for larger organizations with complex hiring needs.

Key benefits include improved efficiency through automation, enhanced collaboration among hiring teams, and data-driven insights to optimize recruitment strategies. Popular features encompass applicant tracking, candidate relationship management, interview scheduling, offer management, and onboarding tools.

User experiences suggest that SmartRecruiters offers a user-friendly interface and extensive customization options. Pricing for SmartRecruiters is typically based on the number of users and the desired features, with options for monthly or annual subscriptions.

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Crelate Talent is an applicant tracking system (ATS) and recruiting CRM that’s designed with tools to power the entire recruiting process. It comes with a free parsing capability and numerous job board integrations to keep your pipeline full as well as drag-and-drop workflows to simplify pipeline and candidate management. In-app call, text, email and scheduling reduce task switching and increase efficiencies. Robust reporting helps managers track team progress, make real-time business decisions and communicate progress to hiring authorities.

Integration partners, such as Okata, Hiretual, RingCentral, Checkr, Zapier and many more are available.
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$500 Monthly
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Tailored to your specific needs
$99/User, Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Boost Engagement: Configurable tasks, reminders and real-time dashboards allow managers to stay connected with applicants throughout hiring processes. These capabilities foster candidate engagement and help recruiters build relationships with talent communities. On average, SmartRecruiters increases response time by more than 50%, which helps to keep candidates engaged. 
  • Ensure Compliance: SmartRecruiters meets regulatory requirements in more than 100 countries. Users can audit reports on demand, ensuring that they are implementing a compliant recruiting process. 
  • Attract Top Talent: Source candidates through multiple channels, including social media and a variety of job boards. Candidates are able to use the one-click apply function to submit applications with ease. As a result, the average SmartRecruiters’ client sees a 120% increase in job applicant volume. 
  • Collaborate: The system provides features that make it easy for the hiring team to collaborate, ensuring that all members can give input on the hiring process.  
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  • Manage the Candidate Pipeline: With workflow automation, applicant tracking capabilities and more, users can manage and visualize the entire candidate pipeline. This simplifies the recruiting process, reducing manual labor and saving time. 
  • Optimize Operations: Data management capabilities give users insight into their applicant data.  
  • Collaborate with Colleagues: The centralized system for tracking applicants, task management capabilities and note-taking tools encourage collaboration among colleagues. 
  • Stay in-the-know:  With note-taking capabilities, automated reminders and scheduling tools, Crelate is designed to ensure that its users never forget an applicant, appointment or anything else involved in the recruiting process.  
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  • Job Posting: Post jobs across multiple job boards. The system is able to identify the best platforms to source candidates from and measure hiring costs. 
  • Applicant Tracking System (ATS): Utilize customizable filters and keyword searches to track candidates and workflows. Tracking applicants provides hiring managers with high-level insights into overall performance. 
  • Job Offer: Extend offers to candidates directly through the platform with SmartRecruiters’ offer letter templates and configurable forms. 
  • Data Analytics and Reporting: Leverage recruiting data with real-time dashboards and reports. Build custom reports, on-demand historical data and measure hiring success with KPIs.  
  • Configurable Workflows: Users can automate and customize their workflows. The drag-and-drop interface allows users to quickly build new hiring processes. 
  • Integration: SmartRecruiter offers integrations with more than 350 third-party vendors. These integrations are all available to users at no additional cost and can be implemented into workflows with a few clicks. 
  • Artificial Intelligence: AI recruiting technology provides intelligent candidate suggestions, search for candidates across internal and external databases and access to optional automated job alerts and job recommendations.  
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  • Candidate Data Management: Crelate allows users to organize candidate information in a way that makes sense for them. Candidate data can be divided up with tags, activities, notes and tasks. A drag-and-drop workflow allows users to customize the tracking process for their applicants.  
  • Data Visualization: The dashboard and UI provide users with an understanding of their applicant data. The system can color code, add gradients and tags, and automate the recruiting workflow. 
  • Applicant Activity Stream: With the applicant tracking stream, users can manage all interactions with applicants. It comes with tools for collaboration, note-taking, scheduling and interviewing. 
  • Recruiting Workflow: Manage, assign and remind users of tasks. Workflow automation helps users save time on repetitive recruiting tasks. 
  • Boolean Search: Advanced boolean searches allow users to search by tag, save search criteria and quickly take action on results. 
  • Email Applicant Tracking: Crelate integrates with your email provider of choice. Users can parse resumes and contacts, send bulk emails, create templates, view open and click rates, schedule email campaigns and send meeting invitations that sync with the calendar tool.  
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Product Ranking

#3

among all
Recruitment Software

#58

among all
Recruitment Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Applicant Tracking Candidate Assessment & Evaluation Career Websites Communications Interview & Offer Management Onboarding Platform Features Talent Sourcing 60 54 85 61 69 50 89 85 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 917 reviews
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85%
of users recommend this product

SmartRecruiters has a 'great' User Satisfaction Rating of 85% when considering 917 user reviews from 5 recognized software review sites.

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4.5 (14)
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4.3 (438)
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4.22 (132)
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4.2 (130)
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Awards

SelectHub research analysts have evaluated SmartRecruiters and concluded it earns best-in-class honors for Talent Sourcing.

Talent Sourcing Award

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Synopsis of User Ratings and Reviews

UI/UX: SmartRecruiters is user-friendly and provides intuitive navigation, according to 100% of users who discussed the interface in reviews.
Integration: According to 75% of users who reviewed this capability, integration options are plentiful and integrations are typically simple to complete.
Functionality: About 55% of users who mentioned it said the system provides robust functionality, though some users criticized the lack of capabilities for fundamental recruiting needs.
Support: Regarding this feature, approximately 100% of users said that the customer support team was responsive and helpful.
ROI: According to 89% of users who reviewed this, SmartRecruiters simplified the recruiting process and provided a fair ROI.
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Customizable: Users appreciate the ability to tailor the platform to their specific workflows and preferences, including custom fields, pipelines, and automations.
ATS + CRM: Crelate effectively combines applicant tracking (ATS) and customer relationship management (CRM) functionalities, providing a comprehensive solution for managing both candidates and client relationships.
Integrations: The platform offers various integrations with popular tools such as Outlook, Gmail, and LinkedIn, streamlining workflows and enhancing productivity.
Reporting: Crelate provides robust reporting capabilities, enabling users to gain insights into their recruitment processes, track key metrics, and make data-driven decisions.
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Customization: Customizations can be difficult to complete, according to 50% of users who discussed it in their reviews.
Bugs and Updates: According to 50% of users who reviewed this con, bugs appear semi-frequently and system updates can be disruptive.
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Customization Limitations: The platform's customization options might not be sufficient for complex workflows or unique recruitment processes, potentially requiring workarounds or compromises.
Usability Challenges: Some users find the interface to be less intuitive than other applicant tracking systems, leading to a steeper learning curve and potential inefficiencies.
Reporting Functionality: While Crelate offers reporting capabilities, some users note that generating specific or customized reports can be cumbersome, potentially hindering data analysis and decision-making.
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With five ‘pros’ and only two ‘cons’, SmartRecruiter is rated well by its customers. The system is easy to navigate, offers seamless integration, robust functionality, reliable support and a fair ROI. Users say that post-implementation, it helps them save time, shorten the hiring cycle and manage a larger volume of candidates. However, users complained of issues relating to bugs, updates, lack of customization options and the process of implementing customizations.

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Crelate seems to be a bit of a mixed bag, with users highlighting both its strengths and weaknesses. On the plus side, it's lauded for its robust customization options, allowing businesses to tailor the platform to their specific workflows and needs. The applicant tracking system and built-in email capabilities are also a hit, streamlining communication and keeping everything organized in one place. However, users point out that Crelate can have a steep learning curve, especially for those new to applicant tracking systems. The interface, while customizable, is sometimes described as clunky and outdated. Some users also mention occasional glitches and a lack of certain advanced features found in competitors like Bullhorn and JobAdder. So, who's the ideal candidate for Crelate? It appears to be a good fit for small to medium-sized businesses that value customization and an integrated experience for applicant tracking and communication. Larger enterprises or those needing cutting-edge features might find it lacking. Ultimately, it's crucial to weigh the pros and cons against your specific requirements before making a decision. Remember, the software landscape is constantly evolving, so it's always a good idea to check for the latest updates and user reviews.

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