Home > Recruitment Software > SmartRecruiters > SmartRecruiters vs Freshteam

SmartRecruiters vs Freshteam

Last Updated: November 18th, 2024

Our analysts compared SmartRecruiters vs Freshteam based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

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Product Basics

SmartRecruiters is a comprehensive recruitment software solution designed to streamline the entire hiring process, from sourcing and attracting candidates to onboarding new hires. It caters to businesses of all sizes, but its scalability and robust features make it particularly well-suited for larger organizations with complex hiring needs.

Key benefits include improved efficiency through automation, enhanced collaboration among hiring teams, and data-driven insights to optimize recruitment strategies. Popular features encompass applicant tracking, candidate relationship management, interview scheduling, offer management, and onboarding tools.

User experiences suggest that SmartRecruiters offers a user-friendly interface and extensive customization options. Pricing for SmartRecruiters is typically based on the number of users and the desired features, with options for monthly or annual subscriptions.

Freshteam is a cloud-hosted solution that helps recruiters source and hire the best talent available in the market. Businesses can onboard new members and offboard departing employees from one place. It offers capabilities to prepare organizational charts, maintain an employee directory and manage staff time-offs.

Users can attract potential candidates through multiple channels — quickly creating a career site, social media channels and integrating with multiple job boards. Recruiters can check candidate availability, notify interviewers and send reminders to panel members. It helps recognize emails from vendors and job boards and add them to the candidate base. The recruitment team, along with hiring managers, can screen and interview candidates once they are sourced and hire them after rolling out offers. It also offers collaboration modules, candidate engagement inclusions, a user dashboard, organizational charts, a searchable employee database, online feedback forms and more.

$500 Monthly

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$71 Monthly

Free Trial is available →

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Tailored to your specific needs

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Product Insights

Boost Engagement: Configurable tasks, reminders and real-time dashboards allow managers to stay connected with applicants throughout hiring processes. These capabilities foster candidate engagement and help recruiters build relationships with talent communities. On average, SmartRecruiters increases response time by more than 50%, which helps to keep candidates engaged.
Ensure Compliance: SmartRecruiters meets regulatory requirements in more than 100 countries. Users can audit reports on demand, ensuring that they are implementing a compliant recruiting process.
Attract Top Talent: Source candidates through multiple channels, including social media and a variety of job boards. Candidates are able to use the one-click apply function to submit applications with ease. As a result, the average SmartRecruiters’ client sees a 120% increase in job applicant volume.
Collaborate: The system provides features that make it easy for the hiring team to collaborate, ensuring that all members can give input on the hiring process.

Centralized Hiring Dashboard: Get access to a centralized dashboard to manage the hiring process. Customize it to connect with the industry’s top talent while adhering to company policies. Store all candidate data in one location.
Manage Job Posting: Create and define job postings and share them on career portals. Make use of the readymade and eye-catchy templates to customize a role’s requirements. Associate every vacant position to a specific recruiting department while organizing workflows and hiring processes for it.
Candidate Sourcing: Advertise vacant positions on mobile-friendly career portals and share them on popular social media platforms. Track candidates using a career inbox and convert every email received into an active application. Create email ads for vacant positions, customized tracking links and more.
Candidate Screening: Determine suitable candidates without viewing their personal data with interviewer profiles that support automatic rating. Involve other recruitment departments in the decision-making process. Engage with candidates to receive structured feedback and schedule interviews.
Mobile App: Manage candidate sourcing, interview stages, and candidate finalization on-the-go. Email interviewers, submit feedback and get complete details of a candidate or an interview process with a few clicks. Get notifications, updates and stay in the loop with work when away from the desk.
API: Code, design, access and manage data to integrate with third-party modules. Construct value-adding integrations and applications to amplify product capabilities and supplement workflows.

Job Posting: Post jobs across multiple job boards. The system is able to identify the best platforms to source candidates from and measure hiring costs.
Applicant Tracking System (ATS): Utilize customizable filters and keyword searches to track candidates and workflows. Tracking applicants provides hiring managers with high-level insights into overall performance.
Job Offer: Extend offers to candidates directly through the platform with SmartRecruiters’ offer letter templates and configurable forms.
Data Analytics and Reporting: Leverage recruiting data with real-time dashboards and reports. Build custom reports, on-demand historical data and measure hiring success with KPIs.
Configurable Workflows: Users can automate and customize their workflows. The drag-and-drop interface allows users to quickly build new hiring processes.
Integration: SmartRecruiter offers integrations with more than 350 third-party vendors. These integrations are all available to users at no additional cost and can be implemented into workflows with a few clicks.
Artificial Intelligence: AI recruiting technology provides intelligent candidate suggestions, search for candidates across internal and external databases and access to optional automated job alerts and job recommendations.

Recruitment Management: Automate hiring processes and overall recruitment with smart integrations. Personalize a hiring workflow for individual job postings to match an organization’s hiring process. Enhance the quality and speed of hiring processes by including application forms containing specific questions along with job postings. Remove or add hiring stages as per vacancy requirements. Gather qualitative feedback from the selection panel after every interview procedure.
Onboarding: List tasks by creating multiple checklists for a role or team. Send prompt reminders to new members, assign tasks and send updates to stakeholders. Complete knowledge transition online before the joining date by sharing documentation required and getting them e-signed. Get readymade templates to send welcome emails and share necessary information before the joining date for smoother onboarding.
Employee Database: Streamline employee databases with automation capabilities and bidding support. Simplify information submission with a drag-and-drop form builder that can be customized to suit specific needs. Store information by creating a document vault in every employee’s profile. Use employee information to analyze performance, manage leaves, payroll and other attributes.
Time-Off Management: Automatically track employee time-off requests, time-offs, leave balances and approvals. Compute staff compensation accurately by reducing manual errors. Customize leave approval workflows, work weeks, holiday calendars and implement multiple time-off policies based on locations, regions or shifts. Handle time-off related queries efficiently with centralized information storage.
Resume Screening: Screen applications using tools like pre-screening tests, resume parsers, custom application forms and more. Filter profiles using a resume parser and populating data into candidate profiles. Build pre-screening tests to screen candidates during technical rounds using pre-assessment tools. Create customized application forms for specific roles and candidates. Store exceptional candidate profiles that don’t match current vacancies into a talent pool.
Job Board Integrations: ost vacancies and manage prospective candidates from multiple job sites like LinkedIn, Adzuna, Glassdoor, Ziprecruiter and Indeed. Use ATS to get updates on published jobs rather than logging on to each portal separately. Integrate job boards with ATS to automatically import candidate lists and track them during the hiring process.
HR Reports: Get access to seven curated reports, including candidate sourcing, talent pool, interviews, candidate pipeline, offers and hires, job postings and rejected candidates. Use recruitment metrics to analyze candidate backgrounds, time spent on each hiring stage, interview processes and offers. Create customized reports using appropriate widgets, filters and charts.
Vendor Management: Add vendors to the ATS and manage resume uploads, candidate searches and more. Grant vendors access to job assigned postings and selected profiles. Notify vendors when their candidates get hired. Generate reports to measure a vendor’s efficiency.

Product Ranking

#3

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#146

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Analyst Rating Summary

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User Sentiment Summary

85%

of users recommend this product

SmartRecruiters has a 'great' User Satisfaction Rating of 85% when considering 917 user reviews from 5 recognized software review sites.

89%

of users recommend this product

Freshteam has a 'great' User Satisfaction Rating of 89% when considering 535 user reviews from 6 recognized software review sites.

4.5 (14)

4.9 (16)

4.3 (438)

4.6 (206)

4.22 (132)

4.32 (152)

4.2 (130)

4.3 (132)

n/a

4.5 (12)

4.2 (203)

4.4 (17)

Awards

Synopsis of User Ratings and Reviews

UI/UX: SmartRecruiters is user-friendly and provides intuitive navigation, according to 100% of users who discussed the interface in reviews.

Integration: According to 75% of users who reviewed this capability, integration options are plentiful and integrations are typically simple to complete.

Functionality: About 55% of users who mentioned it said the system provides robust functionality, though some users criticized the lack of capabilities for fundamental recruiting needs.

Support: Regarding this feature, approximately 100% of users said that the customer support team was responsive and helpful.

ROI: According to 89% of users who reviewed this, SmartRecruiters simplified the recruiting process and provided a fair ROI.

Functionality: The system performs all recruitment related tasks and helps transition from maintaining cumbersome Excel sheets and emails. It simplifies posting vacancies on job boards, collaborating with team members, personalizing the recruitment process and automating recurring processes, noted 86% of the users who mentioned the product’s functionality.

Intuitive: Nearly 81% of reviewers who talked about the UI said that the system offers an intuitive interface that streamlines recruitment workflows, helps perform hiring without any paperwork and keeps employee information secure.

Automation: The system automates repetitive processes, eliminates tedious paperwork, frees up staff time and resources and enhances productivity, said approximately 85% of the users who talked about automation.

Onboarding: Approximately 83% of the reviewers who mentioned onboarding noted that the product centralizes employee information, efficiently tracks candidates throughout the hiring process, maintains steady communication with potential hires and generates metrics for employee retention and growth.

Customization: Customizations can be difficult to complete, according to 50% of users who discussed it in their reviews.

Bugs and Updates: According to 50% of users who reviewed this con, bugs appear semi-frequently and system updates can be disruptive.

Cost: The system is on the expensive side for small businesses and nonprofits who need a product that is feature rich and within budget, noted nearly 75% of reviewers who talked about cost.

Support: Nearly 78% of the users who mentioned support said that the system offers sluggish support that takes several days to respond to issues, and the live chat function doesn’t work efficiently.

Customization: The system offers limited customization options and module updations, said approximately 79% of reviewers who mentioned customizations.

With five ‘pros’ and only two ‘cons’, SmartRecruiter is rated well by its customers. The system is easy to navigate, offers seamless integration, robust functionality, reliable support and a fair ROI. Users say that post-implementation, it helps them save time, shorten the hiring cycle and manage a larger volume of candidates. However, users complained of issues relating to bugs, updates, lack of customization options and the process of implementing customizations.

Freshteam streamlines recruitment, feedback collection and onboarding processes, organizes candidates in one location, automates recurring processes and drives up efficiency. It tracks employee tasks and time-offs, strengthens team communication and stores employee information for easy access. Its intuitive interface simplifies posting vacancies on multiple job portals and tracking candidate updates on various channels. However, the system offers limited customizations and module selection, offers sluggish support and is expensive for small businesses and growing startups that need to recruit a lot of candidates.

Screenshots

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Head-to-Head Comparison

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FAQ

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